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All 1 South Deerfield hotels

Red Roof Inn South Deerfield

2.0 of 5 Motel   |   9 Greenfield Road, I-91 at State Road/US 5, Exit #24, South Deerfield, MA 01373
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Red Roof Inn South Deerfield
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66%
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
robbiecram Southington, Connecticut
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187 people have reviewed this hotel

Traveler rating
    65
    53
    43
    17
    9
See reviews for
72
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
Southington, Connecticut
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

the room was nice - 2 queens - clean and nicely decorated. Spring for a room with a refrigerator. The staff was VERY nice. The only bad thing is that it was very noisy. The hotel is VERY close to I-91. Additionally, we could hear alarm clocks, hair dryers and people in the hall. Make sure you check your bill... More

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Osterville, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at this Red Roof Inn for a couple of nights as we had to be in the Amherst area, and what a pleasant surprise! It started with Corina at the front desk upon our arrival, and then Julie the next day. They were cheerful and helpful beyond anything we're accustomed to, even at "fine" hotels that charge a... More

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RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear Dawn M, Thank you for taking the time to review us here on Trip Advisor, it is always exciting to get such reviews from our guest thanking our great staff please know that your feedback will be communicated with all of them specially Julie and Corina who made a great impression of what service is all about. I am... More

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had used the pre pay redicard option- the guest clerk at check in initially did not believe me the room was already paid for and insisted I pay again. Once we sorted this out and got into our room it was clean and pleasant. We did have a problem with an outside door not opening with the room key-... More

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RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear fireworksinjuly, Thank you for taking the time to let us know how your stay was with us. I apologize for the confusion regarding your reservation, and I am glad that issue was rectify while you were here. Please know that we did take care of the outside door not working properly, your feedback is very helpful to us and... More

Howell, New Jersey
Top Contributor
72 reviews 72 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Like the previous reviewer stated, I was expecting a truck stop/hourly motel when I stayed due to all the trucks in the parking lot. Was I wrong. The rooms look newly updated. Clean and modern. The price was amazing. Great value!

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RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear rfmnj, Thank you for taking the time to let us know your thoughts about our property. We recently did some renovations to our rooms and have received positive feed back regarding our new look. I will pass on your comments to our employees who will be excited to learn we are receiving such praise. Thank you again and we... More

Massachusetts
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I unfairly assumed the place was going to be a dump when I first drove in, eyed all the commercial trucks in the lot and spotted the low-key looking front entrance. Man! Was I wrong! From the fast, efficient and cheerful check-in process to the tidy first impression of the room, I was pleasantly surprised. Okay, so it isn't the... More

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RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear BabaAus, Thank you for taking the time and reviewing us. Please note that we are working on the curb appeal of our hotel and will be making some exciting changes. Please know that I will be reviewing your comments with our staff. Once again thank you for the positive feed back we hope to see you soon. Sincerely, Dagma... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed February 15, 2014 via mobile

My stay at the red roof inn was great everything was clean well put together my kids loved the pool.. Ginelle was great at the front desk she was very nice and made us feel welcome I would recommend this hotel to anyone who wants a relaxing stay

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RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear mommy2300, Thank you for taking the time to review us on tripadvisor. I am glad that you and your kids enjoyed your stay with us. Positive feedback is always great to hear from our guests. I will insure to pass on to Ginelle and the rest of our staff your great comments. Thank you for choosing Red Roof Inn... More

Canton, Georgia
1 review
5 of 5 stars Reviewed February 9, 2014

a half way point for us to meet family from Pa ( we live in Maine) The motel is Great, The staff is Great ! Front Desk Ginelle Great , Corina Great( Very accommodating and knowledgeable ) Thanks to all

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RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear Carolwel, Thank you for taking the time to share your recent stay experience here at the Red Roof Inn South Deerfield. I will be sure to pass on to Ginelle, Corina and to the rest of our staff the great comments. Thank you again for choosing to stay with us. Sincerely, Dagma Colon General Manager More

Middleboro, Massachusetts
1 review
5 of 5 stars Reviewed February 5, 2014

My husband and I took a night over my birthday weekend to get away. We stayed here and had wonderful time. Rooms are clean and updated very nicely, hotel staff is awesome - Julie checked us in and out she is wonderful! very helpful and even called us after a few minutes in our room to make sure that we... More

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RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear travlfrmmidlboro, Thank you for taking the time to complete a trip advisor review for us . I am thrilled you enjoyed your birthday getaway and choosing to stay with us at the Red Roof Inn. I will make sure to share your comments with Julie and the rest of our team. Comments from our guests is always welcome. Thank... More

Erving, Massachusetts
1 review
5 of 5 stars Reviewed January 29, 2014

I stay at the Red Roof Inn quite often and it just so happens that almost everytime i am visiting Julie (a young women receptionist) is usually the one to take care of me. She is very efficient, so polite, and always has a smile on her face! She is not only a great employee for this company but she... More

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RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear Tiffany H, Thank you for taking the time to complete a trip advisor review for us . I appreciate your comments regarding your recent stay at the South Deerfield Red Roof. I will make sure to share your comments with Julie and the rest of our team. Feedback from our guests is always welcome as we strive to continuously... More

New Bedford
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 26, 2014

Red roof inn in so deerfield fits the bill for comfort after a couple of hours of shopping at yankee candle flagship store. The king superior room is clean and spacious. The hotel staff is friendly and helpful. We keep coming back .

Was this review helpful? Yes
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear Dolores330, Thank you for taking the time to share your experience at the Red Roof Inn South Deerfield. I appreciate your comments and I am glad you enjoyed your stay with us. I will insure to pass on to our staff the positive feedback we have received. We look forward to your next visit with us. Best Regards, Dagma... More

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Additional Information about Red Roof Inn South Deerfield

Also Known As:
Red Roof Inn South Deerfield Hotel
Red Roof Inn South Deerfield Hotel South Deerfield
South Deerfield Red Roof Inn
Address: 9 Greenfield Road, I-91 at State Road/US 5, Exit #24, South Deerfield, MA 01373
Location: United States > Massachusetts > South Deerfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in South Deerfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn South Deerfield 2*
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