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Red Roof Inn South Deerfield

9 Greenfield Road, I-91 at State Road/US 5, Exit #24, South Deerfield, MA 01373
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Red Roof Inn South Deerfield
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Red Roof Inn South Deerfield
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257 reviews from our community

Traveler rating
    97
    80
    49
    21
    10
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94
61
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36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (257)
  • Mar-May only
    (55)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (58)
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Baffled and just appalled. Arrive at red roof in the middle of night with my daughter that is 41 weeks pregnant. We dont live in area we were in an emergency situation. We took ambulance to greenfield hospital because my daughter was in labor. After being there 2hrs her labor stops and they send us home we dont have a... More 

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Orange County New York
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed here many times over the last 5 years and will stay here whenever we are in the area. We receive good service for a decent price. Rooms have been renovated over the years but the heaters are still on the noisy side. This is a 100% non smoking hotel. I understand completely that smokers need somewhere to... More 

Was this review helpful? Yes 1
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear july20132013, Thank you for taking the time to review our inn. I am pleased to hear that you enjoyed your stay. Please know that we are in the process of replacing all of our heating/AC units but I do apologize for any inconveniences you may have faced. We hope to see you again in the future. Thank you for... More 

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was perfect for our family. Clean and spacious and an awesome pool. Staff was nice and the price was better than others in the area. Staff was friendly and helpful and the beds were comfortable. No complaints and I am pretty picky about hotels.

Was this review helpful? Yes 1
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear Ellenkyr, Thank you for taking the time to write a review for our inn. I am please to hear that you enjoyed your stay with us. I will be sure to share you kind words with the rest of my staff. We hope to see you again in the future, thank you for choosing the Red Roof Inn South... More 

New York City, New York
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 29, 2015

This stay was a little rough. The staff was charming. The bathroom was clean. The room was laid out attractively and there was free coffee in the lobby. There were a few serious negatives though. I am allergic to animals and while there were no obvious signs of pets, I wasn't in the room ten minutes when my allergies lit... More 

Was this review helpful? Yes 1
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear Deb K, I am sorry to hear that you found your stay unenjoyable. Please know that because we are a pet friendly hotel chain, you are more than welcome to call ahead and request a room to suit your hypoallergenic needs. We would do anything we could to help you enjoy your stay. Again, I apologize and hope to... More 

Cheshire, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

My family and I have stayed at this Red Roof every February School vacation for about 12 years. The hotel Is clean, comfortable and conveniant to all we enjoy doing in the area. But their greatest asset is there staff. Jenn seems to be at the front desk every year we show up. She is fun polite and helpful, and... More 

Was this review helpful? Yes 1
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear John A, Thank you taking the time to write us a review here on TripAdvisor. I am pleased to hear that you continue to enjoy your time here. I will be sure to share your kind words with Jenn and the rest of my team. We hope to continue to see you in the future and thank you for... More 

South Deerfield, Massachusetts
1 review
5 of 5 stars Reviewed March 12, 2015

I'm On my second night at this hotel and I am in awe! The Hotel is not only in a great location with tons to do and see within miles, it's incredibly clean, feels safer than a police station and the pool- incredible!!!! I have been homeless for the past 5 months and was lucky enough to come across a... More 

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RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear Tracie S, I am pleased to hear that you had such an enjoyable stay. I will be sure to share your gracious review with Jenn and the rest of my team. I am glad we were able to accommodate you in a way that made you feel welcome and safe. Thank you for choosing the Red Roof Inn South... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2015

We are frequent visitors to the Red Roof Inn at South Deerfield, MASS. Corina Anderson always makes us feel welcome. I had made an overnight stay for the wrong night and when we did arrive, Corina has said that she was concerned because if I have to cancel, I always do it in a timely fashion. She is a stellar... More 

Was this review helpful? Yes 1
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear Carolyn L, Thank you for your kind review. I am glad to hear that Corina was able to accommodate you. I will be sure to share your review with her and the rest of my team. Thank you for continuing to choose Red Roof Inn South Deerfield, MA and we look forward to seeing you again in the future.... More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed March 8, 2015

For my first stay at a Red Roof inn I was impressed. We were in room 204. The room was very clean and had a welcoming feeling. The pool area was also clean. We were happy with our stay and will recommend it to other.

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RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear Holl L, Thank you for taking the time to write a review for our Inn. I am pleased to hear that you enjoyed your stay with us and that your first impression of the Red Roof Brand is a good one. We hope to see you again in the future. Thank you for choosing the Red Roof Inn South... More 

east williston, ny
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 1, 2015

Truth be told, Its the only $75 hotel I have ever stayed in. It was clean, quiet, hot shower. Right off the highway. Everything I wanted. I will definitely be back. The indoor pool tends to attract families.

Was this review helpful? Yes
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear ronmofew, Thank you for your kind review. I am pleased to hear that you found our Inn affordable and accommodating. We hope to see you again in the future. Thank you for choosing the Red Roof Inn South Deerfield, MA. Sincerely, Dagma Colon General Manager More 

Avondale, Arizona
2 reviews
5 of 5 stars Reviewed February 18, 2015

I stayed here with my husband a couple times and the rooms are spotless! We come back because of the cleanliness and the location. We always pay a good price and the location is so quiet. The staff is very friendly and seem to know dinner and recreational things in the area. Will be back again in a couple of... More 

Was this review helpful? Yes
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review

Dear Sarah C, Thank you for taking the time to write a review for us here on TripAdvisor. I am pleased to hear that you enjoyed your stay with us and will be sure to share you kind words with the rest of my team. We look forward to seeing you again in the future. Thank you for choosing the... More 

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