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Holiday Inn Boston-Bunker Hill

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30 Washington Street, Somerville, MA 02143
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Holiday Inn Boston-Bunker Hill
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Holiday Inn Boston-Bunker Hill
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269 reviews from our community

Traveler rating
    75
    123
    49
    15
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harrisburg, Pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed here over Memorial day weekend 2015. Sam at the front desk was exceptional! She was so friendly and helpful. The room was clean, being I worked at hotels for years I am very picky! The location was close to the T. We did not try any of the ammenties of the hotel so I am unable to speak... More 

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Top Contributor
107 reviews 107 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were forced to stay at this hotel as it was graduation weekend in Boston and there was very little available. It is pretty far out of town and requires an underground journey on busy trains. It is clean and tidy but then that is the least you can expect for £290.00 per night excluding breakfast.

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services and value. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Ridgefield, Connecticut
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The front desk staff was very nice. The room itself was decent (there were holes in the bed sheets and finding a long hair on the sheets after pulling the blankets back was a little unpleasant.) The water pressure in the shower is pretty bad. I like my room on the chilly side. I had the ac set to 65,... More 

Was this review helpful? Yes 2
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Eagleville, Pennsylvania
Top Contributor
82 reviews 82 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a 3 night business stay for work at Boston's Mass General Hospital. The staff were very friendly and helpful; the rooms were spacious, quiet, and clean. The hotel has a restaurant that is open for breakfast and dinner. The breakfast buffet was disappointing (especially considering the cost), but breakfast ordered from the menu was very good. I did... More 

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Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Tracey B, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again next time you visit Mass General. More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My boyfriend and I were visiting for the Boston Marathon and we got in to the hotel early in the morning. We got in very early and Jamal, the front desk manager, was nice enough to get us into a room right away. The hotel did a few things for the marathoners, like a nice pasta and salad dinner the... More 

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Lauren C, thank you for taking the time to write a "5-Star" review about our hotel. We are pleased that you enjoyed your visit and will be back for future marathons. We look forward to seeing you during your next visit to Boston. More 

Fort Wayne, Indiana
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here 4 nights/5 days. The rooms were comfortable and clean. We had 4 adults in one room and there was plenty of space. We had problems trying to get the tv on when we first arrived...we called down to the front desk and they told us how to do it. A little annoying that we just couldn't hit... More 

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Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Tosha G, thank you for the great review. We are happy to see that you enjoyed all of our great amenities and we apologize for the issue you had with your television upon arrival. Rest assured this will be checked more closely moving forward so that it doesn't repeat. Your feedback is very important to us and we look forward... More 

New Haven, Connecticut
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed April 22, 2015

I have a kid who will be starting at a nearby college next year, so I really wanted to like this hotel. The room prices were decent compared to staying in Boston. Free Parking too. Based on my experience here, though, I will probably do a lot of day trips. I arrived about 6pm, and when I asked for a... More 

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Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

barbfam, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the surroundings outside of your guestroom window. Rest assured that this issue will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Highland Mills, NY
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 12, 2015

Our son lives in Somerville near Davis Square. We're not the bed and breakfast types, which is what was available nearby, and the Holiday Inn suited us perfectly. It was less than a 10 minute drive from his building to the hotel. The room was very clean, the king bed was very comfortable and there was a sofa and plenty... More 

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Thank you so much for your "5-Star" review of our hotel. I am pleased to hear you enjoyed your stay with us and you are looking forward to coming back. It's something our staff takes great pride in, so we value your feedback. Also don't hesitate to ask about the TV remote so you can enjoy your in room experience... More 

Pittsburgh
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 11, 2015

Not our first choice but a pleasant surprise. The rooms were decent and the in house restaurant was a good stop on a rainy Saturday evening after a long day. The staff was very helpful and outgoing. It was great to finish dinner and then my wife and daughter had tea and desert sent to the room. The second day... More 

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Geoffrey, thank you for your review about our hotel. Although you mentioned we were not your first choice, I am glad to hear that you enjoyed our hotel and restaurant. We hope that our hotel will be your first choice next time you visit Tufts. More 

Augusta, Maine
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 9, 2015

King rooms nice size, bedding comfortable. TV remote complicated to work. Didn't have time to use pool etc. Frustrating breakfast is not available till 6:30- even room service.. Lunch was not available. Transportation available to hospitals. Hotel's neighborhood isn't one I would like to walk in.

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

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