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Holiday Inn Boston-Bunker Hill

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30 Washington Street, Somerville, MA 02143
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Holiday Inn Boston-Bunker Hill
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Holiday Inn Boston-Bunker Hill
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278 Reviews from our TripAdvisor Community

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Traveler rating
    75
    128
    51
    17
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Leysin, Switzerland
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice rooms, friendly staff, ample parking and a pretty darn good breakfast. Free wifi, too. I'd stay here again without hesitation. It's close to route 93, it a pretty cool area, though, it may be too funky for some) has a shuttle bus and the rooms were very, very clean. It's a great value for the Boston area, too.

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Lincoln University, PA
Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Upon arrival there was someone at the desk, and we were greeted warmly. Once we got our keys that's when the problems started. The elevator only stayed open for 15 seconds, no time to ensure people can get in with their suitcases. When we got up to the room two of the keys didn't work and then for the next... More 

Was this review helpful? Yes
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was a great stay for visiting Boston. The outside of the hotel isn't shanty, the lobby was very clean and elegant. The room was clean and mirrored the companies photos. The room was modern and didn't seem outdated or worn-down. The bathroom was clean and stylish as well with my the only flaw being some scratches in the... More 

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Nicholas C, thank you for your great review about your recent stay with us. We are pleased to hear that you enjoyed our restaurant and the shuttle was able to get you to your planned destinations. Thank your for choosing Holiday Inn Boston-Bunker Hill and we look forward to your next visit! More 

Barnstable, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I had a family emergency and stated my emergency when I spoke to the front desk upon checking out 1 day earlier. I was looking for a refund, and they stated I could not get one unless I spoke to Hotels.com which is the site I went through, upon speaking to them they told me the hotel was the only... More 

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. When booking through a third party website, payment goes to that company who in turn issues payment to the hotel. Once hotels.com refunded you they should have called the hotel in order for... More 

Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed 3 night in this holiday in during the big snow in boston hotel was fine staff nice, the hotel bar was ok and the restaurant was fine, not much around the hotel as far, no real restaurants or bars so can seem a little isolated without a car, taxi wait time are also very long so order well in... More 

Was this review helpful? Yes 2
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Reddymurt, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us even though you were here during some difficult weather. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again when it's warm and you can have time to... More 

Dubai, United Arab Emirates
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 22, 2015

No surprises, a bog standard holiday inn. Very pleasant rooms and general decor, nice staff....average to good location.....bar and room service close a bit early, and had a few wifi dramas, but nothing too serious. Tavern at the end of the world is a 2 min walk, and a great place for a drink.

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 17, 2015

We stayed here while visiting colleges with our teenage son. Our room was comfortable, clean & nicely decorated with a comfortable king bed and a sofa bed for our son. There was a small fridge in our room so we were easily able to have our own drinks and food for breakfast. The pool and game room was awesome! Much... More 

Was this review helpful? Yes 2
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Wendyscripty, thank you for taking the time to write a review about your recent visit to our hotel. It was great to hear that you were able to take advantage of our great amenities in the Sport's Deck and that you enjoyed your guest room. As you mentioned about our neighborhood the hotel is located on a busy street in... More 

Atlanta, Georgia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 12, 2015

as IHG member I have visited many Holiday Inn Hotel, the facilities are clean and updated, room spacious and clean, breakfast was not included and staff was okay but not as friendly as in other IHG hotels. They offer shuttle service to the subway but we had to call several times before they picked us in cool rainy day. The... More 

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

HappyTraveler201, thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 9, 2015

I visited this hotel on a family trip recently. The good news is that the physical facilities were fine. It looked like the rooms were recently remodeled. Everything was clean. Minor annoyance: The shower curtain is way too long and I kept stepping on it. The hotel's location is slightly inconvenient in that you are at least a 10-minute power... More 

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Mike V, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Harrisburg, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

I stayed here over Memorial day weekend 2015. Sam at the front desk was exceptional! She was so friendly and helpful. The room was clean, being I worked at hotels for years I am very picky! The location was close to the T. We did not try any of the ammenties of the hotel so I am unable to speak... More 

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Marleytad, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that Sam was able to assist you with all your requests. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Hotel Review Summarization

What travelers say

  • FREE parking(6)
  • Very nice(4)
  • Front desk staff(3)
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118 photos of this hotel

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Hotel & grounds (9)
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Other (22)
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