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Holiday Inn Boston-Bunker Hill

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30 Washington Street, Somerville, MA 02143
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Holiday Inn Boston-Bunker Hill
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Holiday Inn Boston-Bunker Hill
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275 Reviews from our TripAdvisor Community

Traveler rating
    75
    126
    51
    16
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barnstable, Massachusetts
3 of 5 stars Reviewed 3 days ago NEW

I had a family emergency and stated my emergency when I spoke to the front desk upon checking out 1 day earlier. I was looking for a refund, and they stated I could not get one unless I spoke to Hotels.com which is the site I went through, upon speaking to them they told me the hotel was the only... More 

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Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 3 night in this holiday in during the big snow in boston hotel was fine staff nice, the hotel bar was ok and the restaurant was fine, not much around the hotel as far, no real restaurants or bars so can seem a little isolated without a car, taxi wait time are also very long so order well in... More 

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Reddymurt, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us even though you were here during some difficult weather. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again when it's warm and you can have time to... More 

Dubai, United Arab Emirates
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

No surprises, a bog standard holiday inn. Very pleasant rooms and general decor, nice staff....average to good location.....bar and room service close a bit early, and had a few wifi dramas, but nothing too serious. Tavern at the end of the world is a 2 min walk, and a great place for a drink.

Was this review helpful? Yes
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here while visiting colleges with our teenage son. Our room was comfortable, clean & nicely decorated with a comfortable king bed and a sofa bed for our son. There was a small fridge in our room so we were easily able to have our own drinks and food for breakfast. The pool and game room was awesome! Much... More 

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Wendyscripty, thank you for taking the time to write a review about your recent visit to our hotel. It was great to hear that you were able to take advantage of our great amenities in the Sport's Deck and that you enjoyed your guest room. As you mentioned about our neighborhood the hotel is located on a busy street in... More 

Atlanta, Georgia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

as IHG member I have visited many Holiday Inn Hotel, the facilities are clean and updated, room spacious and clean, breakfast was not included and staff was okay but not as friendly as in other IHG hotels. They offer shuttle service to the subway but we had to call several times before they picked us in cool rainy day. The... More 

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Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

HappyTraveler201, thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 3 weeks ago

I visited this hotel on a family trip recently. The good news is that the physical facilities were fine. It looked like the rooms were recently remodeled. Everything was clean. Minor annoyance: The shower curtain is way too long and I kept stepping on it. The hotel's location is slightly inconvenient in that you are at least a 10-minute power... More 

Was this review helpful? Yes
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Mike V, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Harrisburg, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

I stayed here over Memorial day weekend 2015. Sam at the front desk was exceptional! She was so friendly and helpful. The room was clean, being I worked at hotels for years I am very picky! The location was close to the T. We did not try any of the ammenties of the hotel so I am unable to speak... More 

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Marleytad, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that Sam was able to assist you with all your requests. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Level Contributor
114 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed May 25, 2015

We were forced to stay at this hotel as it was graduation weekend in Boston and there was very little available. It is pretty far out of town and requires an underground journey on busy trains. It is clean and tidy but then that is the least you can expect for £290.00 per night excluding breakfast.

Was this review helpful? Yes 1
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services and value. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Ridgefield, Connecticut
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed May 24, 2015

The front desk staff was very nice. The room itself was decent (there were holes in the bed sheets and finding a long hair on the sheets after pulling the blankets back was a little unpleasant.) The water pressure in the shower is pretty bad. I like my room on the chilly side. I had the ac set to 65,... More 

Was this review helpful? Yes 2
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Eagleville, Pennsylvania
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 13, 2015

This was a 3 night business stay for work at Boston's Mass General Hospital. The staff were very friendly and helpful; the rooms were spacious, quiet, and clean. The hotel has a restaurant that is open for breakfast and dinner. The breakfast buffet was disappointing (especially considering the cost), but breakfast ordered from the menu was very good. I did... More 

Was this review helpful? Yes
Ryan B, General Manager at Holiday Inn Boston-Bunker Hill, responded to this review

Tracey B, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again next time you visit Mass General. More 

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