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Quality Inn

2.0 of 5
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1878 Wilbur Ave., Somerset, MA 02725
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • German first
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  • All months
    (79)
  • Mar-May only
    (19)
  • Jun-Aug only
    (32)
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    (21)
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    (7)
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Winthrop, Maine
Level Contributor
6 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Asked for a non-smoking and was given a smoking. Went to the room and it stunk horribly. Daughter has asthma so that was out. Asked for a different room and SURPRISE nothing else available. SURPRISE 2 nothing in the area. So we stayed 40 miles away in Stoughton. Kinda glad. Stayed at a Courtyard. I know it's like comparing apples... More 

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Newtown, Pennsylvania, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The building smells of some type of chemical. The rooms are dark and dated. There were no other hotels available for our 4th of July visit. Would not have stayed if we had a choice. We were in the "Executive Building". If there are renovations being done, it's not in this building.

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Forked River, New Jersey
Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed June 27, 2015

I have zero complaints about this Quality Inn. If you travel with dogs, get a ground floor room so your sliding glass door opens right out into the grass area. Nice place to walk the dogs, or just sit outside and enjoy the weather. The breakfast food was good and all of the staff are incredibly friendly and helpful. I... More 

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Stroudsburg, Pennsylvania
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 17, 2015

Went to Massachusetts to explore some historical sites. We just needed a centrally located place to sleep and shower, which is what we got. The front desk staff was pleasant and friendly and accommodating to my husband with a broken leg. The room was your basic hotel room; it had a microwave, frig, and hairdryer. The hotel did have a... More 

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Brooklyn, New York
1 review
2 of 5 stars Reviewed May 19, 2015

Our room was on the second floor and it smelled like bleach and cigarette smoke. The room itself was a little small and there was an audible hum. The sound insulation was poor also. I was in a room that my brother stayed in on the first floor and that was larger and brighter with no bad smell. The free... More 

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Cranston, Rhode Island
1 review
1 of 5 stars Reviewed May 18, 2015

We stayed here as a team for a local softball tournament. We couldn't wait to take showers after having everyone on the fields all day, but after showering felt even dirtier. Bathrooms were not clean, towels were not clean and the hand towel had been used by someone other than our family. The floors didn't look vacuumed in a long... More 

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Boston, Massachusetts
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed May 6, 2015

have stayed at this hotel many times and it progressively gets worse. I always book a non smoking room, but the room smells horribly like cigarettes, and if you try to open the sliding door to air it out, you're sure to get a bunch of cigarette smoke blowing in your door from someone on a nearby balcony smoking. The... More 

Was this review helpful? Yes 3
Burlington VT
Level Contributor
115 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed April 19, 2015

There were issues off the bat; my intended room was on the second floor. No elevator and I had a very heavy suitcase. The girl at the desk immediately suggested the "Executive Building". Turned out this was sketchier. I had booked a non smoking room, but the one I ended up in was definitely a smoking room. As I am... More 

Was this review helpful? Yes 2
Somerset, Massachusetts
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 3, 2015

This Inn is located right off 195 located right on a river (Lee River) which has nice view and good for fishing but has no beach Hotel provides chairs on small landing outside rooms on the west side for river gazing.. Has good restaurant(Jillian's) sharing the parking lot which serves an award winning chowder and has a very active, popular... More 

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Middleboro, Massachusetts, United States
Level Contributor
139 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed December 23, 2014

I think this place has changed hands a couple of times. No matter, any new owners still won't budget the right amount of money to service their customers correctly. Otherwise, you would not see dirty linens, cracked, lamp shades, stains, filthy carpeting, etc., etc. They pocket and enjoy the profits of everything, while the name and reputation of their own... More 

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GM-QISomerset, Manager at Quality Inn, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. On behalf of the staff and myself, we apologize for your less than favorable experience. We are addressing the issues you raised so that we can make the necessary repairs and improvements. We are in the beginning stages of a renovation which will include... More 

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