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Quality Inn

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1878 Wilbur Ave., Somerset, MA 02725
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Quality Inn
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71 reviews from our community

Traveler rating
    6
    16
    19
    14
    16
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26
15
4
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Somerset, Massachusetts
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Inn is located right off 195 located right on a river (Lee River) which has nice view and good for fishing but has no beach Hotel provides chairs on small landing outside rooms on the west side for river gazing.. Has good restaurant(Jillian's) sharing the parking lot which serves an award winning chowder and has a very active, popular... More 

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Middleboro, Massachusetts, United States
Top Contributor
138 reviews 138 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 23, 2014

I think this place has changed hands a couple of times. No matter, any new owners still won't budget the right amount of money to service their customers correctly. Otherwise, you would not see dirty linens, cracked, lamp shades, stains, filthy carpeting, etc., etc. They pocket and enjoy the profits of everything, while the name and reputation of their own... More 

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GM-QISomerset, Manager at Quality Inn, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. On behalf of the staff and myself, we apologize for your less than favorable experience. We are addressing the issues you raised so that we can make the necessary repairs and improvements. We are in the beginning stages of a renovation which will include... More 

Providence, RI
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 1, 2014

We have stayed here several times before since it is near relatives. Up until this last visit, we thought it pretty comparable to other motels in the same price range. Unfortunately, we're going to have to downgrade our rating. All carpeting is very badly in need of a deep cleaning. Cleaning staff are all very pleasant & I have no... More 

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Scranton, Pennsylvania
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 18, 2014 via mobile

I was traveling from PA to to Fall River to see the Lizzie Borden house. I stayed at this hotel because it literally was the only hotel within a 20 mile radious that had a room available at 1am. When we first got there (there was 5 of us) right away we spotted sketchy people hanging outside the front. After... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 29, 2014

Smelled like mold and smoke the bathroom had holes in the wall and the tub was stained with a white film and dripped rusty water. Nice place to stay of you like to smoke. The heater smelled like burnt tires

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Meredith M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the overall condition of the bathroom in your guest room. I have shared your feedback with the housekeeping and maintenance managers to ensure everything is clean and in... More 

AMLNYC
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed August 19, 2014

Thankfully I did not pay a lot for my stay at Quality Inn. If I was able to stay someplace else I would have gladly (paying more $). Happy to say I will never be going back. If you do not have to stay in Somerset look for another hotel along 195 or on 95. When I checked in at... More 

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Meredith M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. Please accept my sincere apologies for the numerous issues you experienced while on property. I can assure you that your feedback will be used to prevent issues such as the ones you encountered from recurring. If you wish to discuss your stay with me,... More 

clumbus
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

I stayed here for two nights and I am satisfied with service provided here. The staffs are professional and helpful. The room is clean. It is of good value and I would highly recommend this hotel in that area.

Was this review helpful? Yes 1
Meredith M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to share your feedback. We're glad you enjoyed your staff with us and we hope to have you as our guest again in the near future. Warm Regards, M. Morris General Manager More 

Greenville, South Carolina
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 4, 2014

Stayed for a week ( business and vacation ). Staff kept room clean and neat. Mattresses and sheets were most comfortable, providing an exceptionally restful sleep . Hot and cold choices for breakfast, nice way to start day. Front staff helpful and informative. Would definitely stay again.

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Meredith M, General Manager at Quality Inn, responded to this review

Dear Charlie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses and compliments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

New York City, New York
2 reviews
4 of 5 stars Reviewed July 12, 2014

Hotel definitely old and could use renovation. That being said, staff from front desk to breakfast server went above and beyond. Handicap room very clean and spacious. Coffee pot in room. Breakfast was a super surprise. Actual food. Waffle maker, hot sausage and eggs, bagels, cereal, oatmeal, muffins, fruit, condiments, peanut butter, jams, honey. I usually don't bother with continental... More 

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Meredith M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and we hope to see you back again! M. Morris, General Manager More 

Falls Church, Virginia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 7, 2014

I stayed at this hotel with my daughter and her young family last weekend. The room was spacious but the decor was in bad need of an update. There were holes in the bedspread and drapes. The bathroom fixtures were probably the original. For the price and a short stay we felt it would be acceptable. We had a no... More 

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