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All 7 Rockport hotels

Rockport Inn and Suites

183 Main St., Rockport, MA 01966
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Rockport Inn and Suites
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88%
Ranked #4 of 7 hotels in Rockport
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed April 23, 2014
bmts MA
  • Reviews (343)
  • Photos (25)
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  • Room tips (63)
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343 people have reviewed this hotel

Traveler rating
    190
    112
    30
    10
    1
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124
137
8
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
There are newer reviews for Rockport Inn and Suites
See the most recent reviews
MA
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 23, 2014

Very much like a previous reviewer, we: hubbie, boy, girl, and new puppy are locals but were looking for a change of scenery during the Easter weekend. After searching for dog-friendly hotels, this one came up. The woman I spoke to on the phone was so nice and accommodating. We booked a suite with a king bed upstairs and sofa... More

Was this review helpful? Yes 2
rockportinnsuites, General Manager at Rockport Inn and Suites, responded to this review

Thank you for your recent review and we are glad you were able to stay with us at the Rockport Inn and Suites...as we get ready for another amazing season, add new members to our staff and shops start to open we get excited about new guests and new faces...we do hope you have the opportunity to come back and... More

Connecticut
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 11, 2014 via mobile

We reserved a 2-room suite for 2 nights. After reviewing pictures and reading reviews it seemed like a very nice place. However, upon entering our suite, we realized it smelled like a wet dog. Additionally, the room was visibly dirty and very outdated and dark. I think I'd rather sleep in my car than that room. I asked to be... More

Was this review helpful? Yes 2
rockportinnsuites, General Manager at Rockport Inn and Suites, responded to this review

Thank you for your recent review and I understand that not every property is for everybody... and we knew that when you checked in and out within five minutes that was the case.. we were glad to learn of your satisfaction elsewhere because we truly want guests to Cape Ann and Rockport to be happy and enjoy their time here....we... More

Topsfield, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

My family and our dog Vinny stayed here last weekend! Rooms were very clean.Property was well maintained. Pool area is great! Can't wait for the colorful Adirondack chairs this summer!We will be back!

Was this review helpful? Yes 2
rockportinnsuites, General Manager at Rockport Inn and Suites, responded to this review

Thank you for staying at the Rockport Inn and Suites and Thank Vinny for choosing us as well...we look forward to your family staying with us again soon!! More

Boone, North Carolina
Top Contributor
54 reviews 54 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 26, 2014

We reserved two adjoining rooms for a family reunion. We arrived to find the place just as described…dated. Room 121 had some torn places on the rug by the adhering door and the double beds were way too soft and saggy. Room 122 had a portacrib and rollaway bed brought to us by the kind manager Be sure to ask... More

Was this review helpful? Yes 3
rockportinnsuites, General Manager at Rockport Inn and Suites, responded to this review

Thank you for your recent review, we pride ourselves on great customer service and extreme cleanliness and have had wonderful responses with both...so I apologize if we did not meet those standards during your stay...we would love the opportunity to deliver the desired levels of service and cleanliness again in the future, if n the area again remind us of... More

Malden, Massachusetts
Top Contributor
73 reviews 73 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 5, 2014

Pros: The inn is very reasonably priced and it is very pet friendly. I loved the Indoor heated pool and hot tub, especially in winter. The fitness center outdoor tennis courts are a plus. The room was big; amenities include refrig, microwave and Kurig coffee maker. The breakfast that was included. Cons: About a 20-30 min walk to center of... More

Was this review helpful? Yes 2
rockportinnsuites, General Manager at Rockport Inn and Suites, responded to this review

Thank you for taking the time to share a review with us, these are so important in allowing us to become even stronger in whats important to us...our customer...I am glad you enjoyed your stay overall and I wish we were more accommodating at breakfast because it is also a great opportunity for us to get to know our guests... More

Peabody, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

We, two adults, two kids, and a dog stayed for one night as a "stay-cation" - we only live 25 miles away. It was our first time away with our new dog - hard to find a nice pet-friendly accommodation. Everything was very smooth and convenient. We were able to bring the car around to a door close to the... More

Was this review helpful? Yes
rockportinnsuites, General Manager at Rockport Inn and Suites, responded to this review

Thank you for your review and we are delighted to hear that we could create a great experience such a short trip away...we really look forward to you coming up again in the various seasons and really enjoying what Rockport has to offer year round...please remind us of your stay and we will be sure to help create more "get... More

Herndon, Virginia
1 review
4 of 5 stars Reviewed February 2, 2014

My family spent this weekend at the Rockport in for a family wedding. Our experience began with a wonderful front desk staff member who was friendly and courteous. She gave us a quick overview of the premise before pointing us in the direction of the room. We had 1 king and 1 two queen room. Each was clean, spacious and... More

Was this review helpful? Yes
rockportinnsuites, General Manager at Rockport Inn and Suites, responded to this review

We are excited to hear of your recent stay with us...especially for such a great event...when families share those times with our property and staff, it is great to hear that we were able to add to that overall experience...Thank you for your review and Thank you for staying with us and we hope to see you again soon! More

London, United Kingdom
Top Contributor
228 reviews 228 reviews
174 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed January 31, 2014

Nice property, rooms clean and staff super helpful on everything. Some rooms very cold because the heating was not put on at all on very very freezing days but other than this no complaints, decent complimentary breakfast.

Was this review helpful? Yes 2
rockportinnsuites, General Manager at Rockport Inn and Suites, responded to this review

Thank you for staying with us at The Rockport Inn and Suites during such a cold winter...and sharing your time in Rockport with us...please plan on coming back in the different seasons and we can share more of Rockport and Cape Ann with you... More

South Harwich, Massachusetts
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2013

Our recent stay at Rock Port Inn & Suites was great. The rooms were very comfortable and clean! Love the purple chairs. The indoor pool was a nice bonus. Nice continental breakfast in large, comfortable room. All the staff was pleasant and helpful. We had an outside room which we could park right in front of. If you want to... More

Was this review helpful? Yes 1
rockportinnsuites, General Manager at Rockport Inn and Suites, responded to this review

We appreciate you taking the time to share of your experience both at the Rockport Inn and Suites and the Cape Ann area...in the winter the pool becomes a fantastic amenity to our property and we are glad you we able to enjoy it!! Please come back to Rockport and we would love to have you stay with us again. More

Boston
Top Contributor
58 reviews 58 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 6, 2013

We were greeted very nicely by the front desk receptionist who went out of her way to call a restaurant for us to check times, availability. Our room was nice, but felt more like a Hampton Inn. It was clean and the bed was very comfortable. We were having a little getaway and unfortuantely, they had put a young family... More

Was this review helpful? Yes
rockportinnsuites, Front Office Manager at Rockport Inn and Suites, responded to this review

Thank you for taking the time to write us a review. Rockport is such a lovely town during the holiday season. We are so sorry that you experienced some noise during your stay. Next time you come to stay with us, we will make sure that we put you in a quieter location. We hope to see you again during... More

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Additional Information about Rockport Inn and Suites

Address: 183 Main St., Rockport, MA 01966
Location: United States > Massachusetts > Cape Ann > Rockport
Price Range (Based on Average Rates): $$
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Also Known As:
Rockport Hotel Rockport

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Number of rooms
79

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