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Holiday Inn Rockland

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929 Hingham Street, Rockland, MA 02370
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Holiday Inn Rockland
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Holiday Inn Rockland
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Holiday Inn Rockland
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149 reviews from our community

Traveler rating
    56
    34
    40
    9
    10
See reviews for
45
30
15
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (30)
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Miami
Top Contributor
196 reviews 196 reviews
21 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago

We always stay here when we travel to Boston on business. Convenient to business interests and family locations. Easy access from expressway. Bella's Restaurant, next to Hotel, is exceptional and hotel rooms are clean and comfortable. There were regular staff members for many years who always greeted and welcomed us with a cheerful remembrance. In the last few years, there... More 

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Massachusetts
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We reseved a block of room here for my son's wedding and the price was great. The woman I dealt with, Hannah Eilad, Director of Sales, could not have been nicer or more accommodating. We had a Sunday morning brunch for our guests and it was terrific. The food was fresh and plentiful. The only things I could have changed... More 

Was this review helpful? Yes
Holiday R, General Manager at Holiday Inn Rockland, responded to this review

Thank you for taking the time to review the Holiday Inn Rockland on Tripadvisor. I am thrilled to hear that you found Hannah to be easy to work with and accommodating. As a staff, we understand how much effort goes into planning a wedding and we try our best to follow through on the details that are outlined with our... More 

Nantucket, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

this hotel changed it tv provider and has only local tv stations and no TBS, TNT, USA, or other good networks total joke they didnt even bother to update the book with new tv stations when I called front desk they said they dont have one last time i stay here what a joke

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Rockland, responded to this review

Dear Constable186, Thank you for your review regarding your recent stay at Holiday Inn Rockland. It is regrettable you were not satisfied with the service you received. We would like to address this with you further so we have sent you a private message. Sincerely, Karen G. Case Manager IHGCare More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Sammy was the best bartender everhe was very hospitable and very conversational throughout our entire experience we enjoyed the food...and Sammy is a very professional individual....I only hope my stay is this enjoyable everywhere in the country.....

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Holiday R, General Manager at Holiday Inn Rockland, responded to this review

Thank you for taking the time to review the Holiday Inn Rockland on Tripadvisor. As a staff, we take a lot of pride in offering great service and I'm happy to hear that you found this to be true with Sammy. We are extremely fortunate to have Sammy as part of team at the hotel as we can always count... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Very accommodating staff. Ludmilla was very nice and helpful with everything. Made the stay enjoyable and hassle free. Would definitely recommend this hotel for anyone looking for a great hotel for the night.

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Holiday R, General Manager at Holiday Inn Rockland, responded to this review

Thank you for taking the time to review the Holiday Inn Rockland on Tripadvisor. I'm happy to hear that you had a positive experience while staying here and that you found Ludmilla to be nice and helpful. Although new in her role at the hotel, Ludmilla have proven to be very committed to offering great service and has been the... More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 17, 2015

I stayed here because the heat of my house broke on the coldest day of the year. Overall it served it's purpose. The food in the restaurant was good. The bed was super comfortable. The room had a slight musty smell. It did get a little loud at night. But that was because our room was on the corner where... More 

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IHGCare, Guest Relations Manager at Holiday Inn Rockland, responded to this review

Dear Kim S, We appreciate that you took the time to review our hotel. I'm pleased that you approved of the food selection provided and the comfortable bed. On the other hand, we're sorry that the cleanliness level of our room and the soundproofing did not meet your expectations. Your feedback is very important to us as this continually helps... More 

Rochester, New York
1 review
5 of 5 stars Reviewed February 17, 2015

We are a Roofing Contractor from Rochester, NY. On a Wednesday morning at 10am we were notified that Boston needed emergency service removing snow on commercial roofing customers of ours to prevent roof collapses. Within 2 hours we had dispatched almost 80 teammates to the area. Holiday Inn Rockland took the call from me, reserved the rooms we needed for... More 

Was this review helpful? Yes
Holiday R, General Manager at Holiday Inn Rockland, responded to this review

Thank you for taking the time to review the Holiday Inn Rockland on Tripadvisor. I am thrilled to hear that you had a positive experience working with Hannah and that your teammates were satisfied with the accommodations while staying here. Even during a record breaking year in terms of snowfall and the challenges that creates for our staff to make... More 

Northampton, Massachusetts
1 review
5 of 5 stars Reviewed February 16, 2015

I recently was forced out of my beachside rental because of a massive snowstorm and wound up at the Rockland Holiday Inn. It was clean and the breakfast buffet was great, but what really amazed me was the outstanding personalized service from the manager and the hotel staff, from the front desk to the wait staff. Given the circumstances of... More 

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Holiday R, Front Office Manager at Holiday Inn Rockland, responded to this review

Thank you for taking the time to review the Holiday Inn Rockland on Tripadvisor. I'm pleased to hear that our staff was accommodating and helped to make for a comfortable stay with us during the recent snow storm. We put a lot of emphasis on providing quality service and I'm happy to hear that you found this to be the... More 

1 review
5 of 5 stars Reviewed February 15, 2015

I have a new account in the area and needed a place for an extended stay. I worked with Hannah, the sales manager, to work out a great extended room and rate. She has also helped me get other rooms for colleagues when they visit. The front desk staff, particularly Lu and Angelia, have been very helpful - going out... More 

Was this review helpful? Yes
Holiday R, General Manager at Holiday Inn Rockland, responded to this review

Thank you for taking the time to review the Holiday Inn Rockland on Tripadvisor and for noticing the efforts of so many members of our staff. I am pleased to hear that Hannah was able to set up an extended stay rate but more importantly that we followed through with providing an enjoyable experience while you stayed here. I also... More 

Longmont, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

Here is the note I sent the GM of the Holiday Inn Rockland: This past week I was in the Boston area for work and was staying at your hotel during the blizzard that hit on Tuesday January 27. I felt that I needed to write and let you know that your staff did an excellent job under the circumstances.... More 

Was this review helpful? Yes
Holiday R, General Manager at Holiday Inn Rockland, responded to this review

Thank you for taking the time to review the Holiday Inn Rockland on Tripadvisor. We are fortunate to have a tremendous staff that is committed to the hotel even when the weather conditions are less than cooperative such as a blizzard. We ask a lot of our staff to come in during snowy conditions when most businesses are closed but... More 

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