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BEST WESTERN Rockland

Certificate of Excellence
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909 Hingham Street, Rockland, MA 02370 (Formerly Holiday Inn Express)
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BEST WESTERN Rockland
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BEST WESTERN Rockland
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196 reviews from our community

Traveler rating
    76
    75
    28
    13
    4
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65
45
26
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Harrisville, Rhode Island
Top Contributor
62 reviews 62 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had to stay overnight to attend a funeral of a family member. Accommodations were comfortable, breakfast was very good (fruit, scrambled eggs, sausage, bagels, cereals, and abundant hot coffee) and the hotel staff friendly and attentive. I would recommend this hotel for business people, and for those just looking for quiet accommodations while touring the South Shore area.

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Athens, Georgia
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First off, let me say this is not the Ritz, but that being said, the rooms were very clean with comfy beds and pillows. This hotel has two floors, but no elevator, so if stairs are an issue, ask for a room on the first floor. They had a fabulous complimentary breakfast, served just off the lobby, which included sausages,... More 

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Franconia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have NEVER stayed at a BETTER Hotel Chain than Best Western!, the ONE in Rockland, MA DESERVES the UTMOST Credit!!, THEY go OUT of THEIR way for YOU!!!, and treat YOU like Family!!!!, I'll DEFINITELY be Returning There AGAIN and AGAIN!!!!!

Review collected in partnership with Best Western

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I very much enjoy returning to this specific location for the welcome, no matter the time you arrive. The morning starts great with a well prepared and fully load breakfast buffet because Jonathan is always there to welcome and maintain the offerings, till service ends. The manager, Devesh, cares for both his visitors and staff, as they work as a... More 

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Greensboro, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Accessible to highway; clean; quiet; accommodating. Working fridge, micro, iron w/board; hair dryer, amenities. Bed was comfortable; heating unit worked just fine. TV self-explanatory; clock radio was inferior -- could not access public radio station.. Housekeeping came every day during the week I was there to clean, replace towels, make bed, etc. Easy access to WiFi. Breakfast ample. Local eateries... More 

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Reading, United Kingdom
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. Room décor a bit old with no microwave or fridge. No pool or fitness area, no lifts. Internet kept showing security certificate issues so only done basic browsing no banking etc. Nothing really nearby. However on the plus side the staff very fantastic, the room was very quite overlooking the woods and breakfast was excellent.... More 

Review collected in partnership with Best Western

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Bath,Maine, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

At first, we had one of the rooms that were up some stairs where the luggage carts couldn't go (!) We had to be reassigned to another room that was outside the main part of the hotel where the snow was 4-6 ft deep. Was there no elevator? Wasn't there a room inside the confines of the hotel? We weren't... More 

Review collected in partnership with Best Western

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Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, I am apologetic for the inconvenience you had during your stay at our Hotel. I did talk to my associate & upon verifying in the computer the first room you were checked into was right near the lobby, just about 60 feet from the Front Desk & Lobby area & you decided to move as there were two... More 

Calais, United States
Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 23, 2015

BW Rockland gave us a warm welcome as we came in from the snow. Clean, comfortable room; free full breakfast; and an attentive staff are a winning combination especially when these weary travelers needed a place to rest.

Review collected in partnership with Best Western

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Senior Contributor
37 reviews 37 reviews
26 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 18, 2015

Got to my room, and no bad odors. Bath was clean, but toilet is cheapo-small! Spend the extra cpl bucks for an elongated toilet for gods sake! Tiny women and children would be alright with it, but not normal sized Americans. Went to lobby to get a soda and snack...OMG! It smelled like B.O.! Awful. I would stay here again... More 

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Syracuse, United States
1 review
4 of 5 stars Reviewed February 12, 2015

Booking though Hotels.com got the best rate, better than with AAA or AARP discounts... Clean, quite, comfortable, and a decent (if not steller) breakfast bar. All the basics. Conveniently located and accommodating staff. No complaints (considering the price)

Review collected in partnership with Best Western

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