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BEST WESTERN Rockland

2.0 of 5 909 Hingham Street, Rockland, MA 02370 (Formerly Holiday Inn Express)
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Certificate of Excellence 2014
BEST WESTERN Rockland
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BEST WESTERN Rockland
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191 reviews from our community

Traveler rating
    72
    74
    27
    14
    4
See reviews for
63
43
25
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bath,Maine, United States
1 review
3 of 5 stars Reviewed yesterday NEW

At first, we had one of the rooms that were up some stairs where the luggage carts couldn't go (!) We had to be reassigned to another room that was outside the main part of the hotel where the snow was 4-6 ft deep. Was there no elevator? Wasn't there a room inside the confines of the hotel? We weren't... More 

Review collected in partnership with Best Western

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Colton, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Showed up a bit past midnight and had to track down night manager who was in preparing food to complete check in. Waited in the lobby calling house phone for at least twenty minutes trying to track someone down. Wandered the lobby only to find the night manager in a back room preparing herself some food.

Review collected in partnership with Best Western

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Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Sir, I am extremely apologetic that you had to wait to check in upon your arrival. It seriously concerned me that you had to wait nearly 20 MINUTES when I read your survey & you requested you should get one complimentary night ..I want to assure you that I did speak with the associate working at the time to... More 

Calais, United States
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

BW Rockland gave us a warm welcome as we came in from the snow. Clean, comfortable room; free full breakfast; and an attentive staff are a winning combination especially when these weary travelers needed a place to rest.

Review collected in partnership with Best Western

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Senior Contributor
37 reviews 37 reviews
26 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Got to my room, and no bad odors. Bath was clean, but toilet is cheapo-small! Spend the extra cpl bucks for an elongated toilet for gods sake! Tiny women and children would be alright with it, but not normal sized Americans. Went to lobby to get a soda and snack...OMG! It smelled like B.O.! Awful. I would stay here again... More 

Was this review helpful? Yes
Syracuse, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Booking though Hotels.com got the best rate, better than with AAA or AARP discounts... Clean, quite, comfortable, and a decent (if not steller) breakfast bar. All the basics. Conveniently located and accommodating staff. No complaints (considering the price)

Review collected in partnership with Best Western

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02360
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a decent, no frills hotel. The manager accommodated my request for a room with a fridge. T.V. was a good size, bed was comfortable, and complimentary breakfast came in handy. Could use some updating, but is in line with other options in town.

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VT
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The general manager stayed at the motel during and after the storm. He had many of his staff stay over as well, so anything we needed was taken care of right away. He has a fantastic team who pitched in to help us all survive the more than 36 hours of constant snow.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melrose Park, United States
Top Contributor
94 reviews 94 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wish this hotel was closer to Boston. The price was a little higher than I like to pay, but the room was very nice, clean, big and the staff was very friendly. The breakfast area was right off the lobby that had a nice sitting area. The drive into Boston was horrible!!! I wouldn't complain about Chicago traffic again after... More 

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Franconia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed January 15, 2015

This Hotel is One of the BEST in the Best Western Hotel Chain! The Accommodations, Prices, and Services are SUPERB!! The Employees treat YOU like FAMILY!!! The Breakfast is OUT Of This WORLD!!!! WHAT More Could YOU Ask For?!!!!!

Review collected in partnership with Best Western

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Norfolk, Virginia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 2, 2015

Recently in the area for holiday visit with family. In the past we have stayed at the Comfort Inn and the Holiday Inn right there next to the Best Western. Would highly consider staying at the Best Western in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Rockland

Address: 909 Hingham Street, Rockland, MA 02370 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Massachusetts > Rockland
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Rockland 2*
Number of rooms: 76
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Also Known As:
Best Western Rockland Hotel Rockland
Rockland Best Western

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