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BEST WESTERN Rockland

2.0 of 5 909 Hingham Street, Rockland, MA 02370 (Formerly Holiday Inn Express)
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Certificate of Excellence 2014
BEST WESTERN Rockland
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BEST WESTERN Rockland
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182 reviews from our community

Traveler rating
    70
    71
    24
    13
    4
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40
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Franconia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This Hotel is One of the BEST in the Best Western Hotel Chain! The Accommodations, Prices, and Services are SUPERB!! The Employees treat YOU like FAMILY!!! The Breakfast is OUT Of This WORLD!!!! WHAT More Could YOU Ask For?!!!!!

Review collected in partnership with Best Western

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Norfolk, Virginia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently in the area for holiday visit with family. In the past we have stayed at the Comfort Inn and the Holiday Inn right there next to the Best Western. Would highly consider staying at the Best Western in the future.

Review collected in partnership with Best Western

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Hollsopple, U.S. Virgin Islands
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean, personable, comfortable. The hotel is well cared for. The staff is helpful and friendly. The location is great. I travel a lot for business and would recommend this hotel to anyone. The only improvement I can think of would be a better grade of coffee for the breakfast bar. And maybe coffee 24 hours a day.

Review collected in partnership with Best Western

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Myersville, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

While vacationing in Boston for two nights, my husband and I stayed at the Best Western - Rockland. The location was easy to get to off of highway 3 and only 20 minutes from downtown Boston. It also was convenient to Hingham, Plymouth, and Cape Cod. The hotel is a little outdated but was exceptionally clean and well cared for.... More 

Review collected in partnership with Best Western

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Nesconset, New York
1 review
2 of 5 stars Reviewed 4 weeks ago

Upon arrival the room seemed clean and smelled good. The staff was very friendly at the desk. They have a hot and cold breakfast available daily. The breakfast was decent, not great. My son wanted pancakes, they had fresh waffles available so he had that instead. Day two we went to McDonalds for pancakes. Day three back to the hotel... More 

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Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Sir/Madam, We want to thank you for staying. Surveys are constructive feedback for us & helps me train myself everyday & my staff better on oversights/mistakes & areas of missed opportunities which finally makes us better as a team & encourages us to do even better. I am glad you enjoyed the breakfast. Thank you for acknowledging my Breakfast... More 

Woodstock, NY, United States
2 reviews
5 of 5 stars Reviewed December 19, 2014

Very comfortable motel, great free breakfast, 24 hour coffee available in lobby, and a very pleasant Italian restaurant (Bella's) right next to the motel, which was nice on a night when I was tired and didn't want to drive anywhere for a decent dinner.

Review collected in partnership with Best Western

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 3, 2014

The Wifi was not working at this hotel so I had to work around it. I mentioned it upon check out and got a happy response " we know! Thanks for telling us!" That didn't make my stay pleasant. I'm on business and needed Wifi. I've stayed at this place many times. They now have an Instant Coffee machine instead... More 

Review collected in partnership with Best Western

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Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, I want to apologize for the Inconvenience you had during your stay with us. I completely understand how important WiFi is extremely important to guests today..it's the number one priority..however this situation was temporarily out of our hands. We have Comcast as our Internet provider. Everything was working absolutely fine till they made changes on the IPV6. This... More 

United States
1 review
4 of 5 stars Reviewed November 24, 2014

I found the hotel overall was decent. Rooms were clean and they had refrigerator, microwave, HBO, WiFy as part of their amenities. I had a King room for $107 on a weekend. Breakfast had its problems with the Wafflew maker, and juice machine out of order. Not sure if that was just a glitch. Eggs had fake cheese as well.... More 

Review collected in partnership with Best Western

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Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank You for sharing your experience with us. I am pleased that you had a pleasant stay at our Hotel other than the Breakfast. I am extremely apologetic for the experience you had at breakfast..unfortunately the fuse for the Waffle & Juice machine outlet blew that morning & I had the Electrician come in a few hours later... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed November 23, 2014

The hotel was clean; no bad smell; the only problem is not having access to public transportation. If you have your car, I highly recommend it. Also, I found people here very nice :-). Breakfast was good also.

Was this review helpful? Yes
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank You for taking the time to fill out the survey for our Hotel. I am really happy that you recommend our Hotel & that you enjoyed your Breakfast.. The Subway is about 5 miles from the Hotel which takes you into Boston. The Town of Rockland unfortunately does not have any direct public transportation..You have to go... More 

Franconia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed November 14, 2014

This Hotel is ONE of the BEST in the Best Western Hotel Chain! The Hotel Accommodations are Immaculate and Superb!! The Hotel is Conveniently Located close to the Expressway to Boston and Cape Cod!!! The Breakfast is Marvelous!!!! The Employees take GOOD care of YOU just like Family!!!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you so much for all your kind words for our Hotel/Staff/Breakfast. We appreciate your Business & thank you for your Loyalty with the Brand & us. Thank You, Devesh Karani General Manager More 

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Additional Information about BEST WESTERN Rockland

Address: 909 Hingham Street, Rockland, MA 02370 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Massachusetts > Rockland
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Rockland 2*
Number of rooms: 76
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Also Known As:
Best Western Rockland Hotel Rockland
Rockland Best Western

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