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BEST WESTERN Rockland

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909 Hingham Street, Rockland, MA 02370 (Formerly Holiday Inn Express)
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BEST WESTERN Rockland
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227 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (31)
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Pennellville, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff at this Best Western went above and beyond their jobs to provide a safe chemical-free enviroment for my stay, as I have allergies to cleaning products. They even went so far as to provide brand new sheets, to avoid laundry chemicals and smells. The room was neat, clean and comfortable - no problems found. The staff was pleasant,... More 

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United States
4 of 5 stars Reviewed 5 days ago NEW

The room was clean and the bed comfortable. The staff was friendly and professional. the checkin and checkout process was quick. The breakfast had nice selection of items and there was a staff person replenishing the food.

Review collected in partnership with Best Western

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South Milwaukee, Wisconsin
5 of 5 stars Reviewed 6 days ago NEW

My son attended a four day basketball camp in Hanover and we needed an affordable, safe, clean hotel. This place was perfect! While the bathroom was a little dated, the helpful staff, fantastic hot breakfast, location and price made it perfect. Also the cleanliness was outstanding. 20 minutes south of the North Quincy T station made accessing Boston simple. Paid... More 

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Norwell, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago NEW

Yesterday my company held an Interview day in the Mayflower Conference Room at the Best Western Hotel in Rockland, MA. We were able to have a check in table, a system demo area, a waiting area and an interview area. We were able to meet with approximately 25 candidates between the hours of 2:00PM-7:00PM. The Hotel Manager Devesh was very... More 

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Rockland, Ma., United States
1 review
5 of 5 stars Reviewed 1 week ago

This Best Western property, while older, has a terrific staff that impressed us greatly with their service and accommodating behavior. We were very happy with our stay there and will go back. We stayed for several days on a family trip.

Review collected in partnership with Best Western

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Connecticut
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I paid over $152 for this room, which is the best deal I could get. The room (205) was very dingy and outdated. There was dust on the drapes, the baseboards in the bathroom were pulling away from the wall, the pillows were not comfortable, the non-smoking room smelled like cigarette smoke and the furniture was quite worn. The updating... More 

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NY
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a quick weekend visit to the south Boston area for a family event, so we were looking for a clean reasonably priced place to stay. Upon arrival we were greeted very warmly and check in was very quick. The room was very simple and clean. The room we had did not have a microwave or fridge. Breakfast is... More 

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Greenville, South Carolina, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our room was in the back of the hotel facing woods so it was quiet. They do not have an elevator so it was a bit difficult bringing the luggage up the stairs. The room was an OK average hotel room it looked better than what I expected from the outside. Our daughter had a bit of trouble with the... More 

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Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you for sharing your experience in regards with your stay at our Hotel. I am glad you liked the Breakfast, we do have a good variety indeed... I wish you would have let us know about your daughter having a hard time connecting to the Wifi we would be more than happy to get her connected and... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel room had a very stale, smokey smell. While the staff tried to find us another room, we were too tired in the evening after being at an event all day to move and just stuck it out. The hotel does not have an inviting feeling and has the impression of a transient place to stop for a night.... More 

Review collected in partnership with Best Western

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Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Sir, I wanted to thank you for your survey on Trip Advisor & expressing you concerns..I am extremely apologetic for the experience you had during your stay. We are working towards fixing the issue. The damp/humid weather is certainly not helping. Thank you for pointing out that the staff did help you find another room to try accomodate you... More 

oxford,md
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very friendly and helpful desk staff. Rooms facing Hingham Street may be noisy for some. Rooms on the opposite side face a pretty woodsy area that may someday fall to development, but now are parklike. Breakfasts quite good variety and quality.

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