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All 1 Randolph hotels

Comfort Inn Randolph

3.0 of 5 Hotel   |   1374 North Main Street, Randolph, MA 02368
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Ranked #1 of 1 hotels in Randolph
A recent review
4 of 5 stars reviewed 1 week ago
Danielle G Smithfield, Rhode Island
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69 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Smithfield, Rhode Island
Top Contributor
83 reviews 83 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here since my daughter was competing at a dance convention at the Lantana next door. The hotel was full because of the competition. The service and cleanliness was up to par even though they were extremely busy. Our room was clean on arrival. Everything was in a working order. I have a bad back and the mattress in... More

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Joe M, General Manager at Comfort Inn Randolph, responded to this review

Dear Danielle, I would like to first personally thank you for taking the time to share your recent experience at our property and we truly appreciate you sharing your feedback about your recent stay with us. We take a great deal of pride in our property and ensuring each and every guests stay with us is an enjoyable one, whether... More

1 review
2 of 5 stars Reviewed 1 week ago

Everything was pretty much average but a little expensive. Then the tub didn't drain properly so when you took a shower it would puddle in the bottom. This made it impossible for everyone to take showers.

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Travelers are raving about these Randolph hotels

Yakima, Washington
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the last hotel we would be staying in on our long trip. This was by far the best one we stated in. We had a fridge in our room and enough plugins for both of our electronics. The breakfast area was nice and there was a good selection of food. The outdoor pool area was nice for the... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
2 reviews
1 of 5 stars Reviewed June 16, 2014

This place was terrible. I found a cockroach on the desk and in the morning it was gone ( I thought it was dead) . The front desk staff was snippy and really rude when we checked in. My coworker and I couldn't even bring ourselves to sleep without our clothes on and we left the lights on. The room... More

Was this review helpful? Yes
Chatham, Massachusetts
1 review
4 of 5 stars Reviewed June 15, 2014

Excellent value for quick overnight stay. The food in the hotel restaurant was good. The staff at check in was friendly and helpful. I cannot comment on other amenities as I was not there long enough. Very clean and easy access to roadway and 93 into Boston.

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London, United Kingdom
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 4, 2014

This is the second Comfort Inn I have stayed in and did not realise they varied in terms of standards that you could receive. This one was below the first one I had been to, I must first note Linda on reception was wonderful and very accommodating, she provided a fridge for my room on request and also gave me... More

Was this review helpful? Yes
Alexander L, Manager at Comfort Inn Randolph, responded to this review

Valued Guest, Thank you for taking the time to share your comments with us and the online TripAdvisor community. I have shared your comments with Linda, and I am happy that she was very accommodating throughout your stay. Although service will go a long way, I must apologize for the situations regarding breakfast seating, the fire alarm, and the amenities... More

Hope, NJ
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 30, 2014

This Comfort Inn is better than most....a good value, considering it was Boston Marathon and Spring Break. Very convenient, good value, room very clean and roomy, staff pleasant (always a smile and a "Good Morning" from everyone). We did not want to pay a fortune for a room downtown where we would spend minimal time. Shuttle to T or anywhere... More

Was this review helpful? Yes 1
Alexander L, Manager at Comfort Inn Randolph, responded to this review

Valued Guest, Thank you for your comments regarding your recent stay at our hotel. We aim to provide great service accompanied with a great value, and we are thrilled you had that experience while staying with us. I have shared your comments with the rest of the team to ensure improvements are continuously being made for our future guests, and... More

Bernardston, Massachusetts
Top Contributor
54 reviews 54 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 16, 2014

Came into the area for PAX East. The location was convenient and they offered a shuttle to the T which was nice. We didn't use the shuttle but was glad the option existed. The room was a bit small. Had to ask for a fridge in advance since the room didn't come with one. The internet was awful. I couldn't... More

Was this review helpful? Yes 1
Alexander L, Manager at Comfort Inn Randolph, responded to this review

Tony D, Thank you for sharing your comment's with us and the entire online TripAdvisor community. On behalf of our team, I would like to apologize for failing to exceed your expectations. We will be using these comments to make improvements for our guests in the future, like the recent update of our internet connection. If you are ever in... More

Top Contributor
74 reviews 74 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 8, 2014

Location is convenient off I-93. The room was okay. The heater was loud, but I couldn't turn it off because it was 10 degrees outside. The bathroom was very small. If the door was not closed, I had to climb over the toilet to get to the shower. The shower itself drained slowly and half the water came out of... More

Was this review helpful? Yes 2
Alexander L, Manager at Comfort Inn Randolph, responded to this review

Valued Guest, On behalf of the entire team, I would like to apologize for the plumbing issues your experienced during your recent stay. As a valued Choice Privilege member, we appreciate your loyalty, and thank you for your time sharing your comments online with TripAdvisor. As you noted, guests boast about our great breakfast, and location to Boston and all... More

Edison, New Jersey
Top Contributor
64 reviews 64 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 4, 2014

This hotel is clean and convenient from the major highways. The breakfast bar was ok and teh attached restaurant was also good. However, the heat was so loud I had to shut it off. Not normally a problem but the outside temperature was less than 5 degrees. The hotel has new flat screen LCD TV's which is great however it... More

Was this review helpful? Yes
Alexander L, Manager at Comfort Inn Randolph, responded to this review

Valued Guest, Thank you for your time in filling out this survey within the TripAdvisor community. We appreciate your feedback and will be using the information you shared to make improvements for our hotel in the future. Given our proximity to Boston, guests often notice the value like you experienced during your stay. We hope to see you again soon,... More

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Additional Information about Comfort Inn Randolph

Address: 1374 North Main Street, Randolph, MA 02368
Phone Number:
Location: United States > Massachusetts > Randolph
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn Randolph 3*
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Also Known As:
Comfort Inn Randolph Hotel Randolph
Holiday Inn Randolph
Randolph Holiday Inn

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are a Suburban Property conveniently located only 12 miles from Boston. Newly Renovated Rooms with Exceptional Service. Close to Logan Express a Bus Service from the Airport to the Braintree Terminal for just $12.00. We are a Home away from Home. ... more   less 
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