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All 1 Randolph hotels

Comfort Inn Randolph

3.0 of 5 Hotel   |   1374 North Main Street, Randolph, MA 02368
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Ranked #1 of 1 hotels in Randolph
A recent review
5 of 5 stars reviewed 1 week ago
andre d
  • Reviews (67)
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67 people have reviewed this hotel

Traveler rating
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    6
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Check-in was smooth and easy. .The on site bar/grill was excellent. 29 cent wings..I'm gonna enjoy my week here. .my room is very spacious and super clean. I watched housekeeping sweep and wipe down all the walls in the hallway.

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Smithfield, Rhode Island
Top Contributor
87 reviews 87 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 18, 2014

We stayed here since my daughter was competing at a dance convention at the Lantana next door. The hotel was full because of the competition. The service and cleanliness was up to par even though they were extremely busy. Our room was clean on arrival. Everything was in a working order. I have a bad back and the mattress in... More

Was this review helpful? Yes
Joe M, General Manager at Comfort Inn Randolph, responded to this review

Dear Danielle, I would like to first personally thank you for taking the time to share your recent experience at our property and we truly appreciate you sharing your feedback about your recent stay with us. We take a great deal of pride in our property and ensuring each and every guests stay with us is an enjoyable one, whether... More

1 review
2 of 5 stars Reviewed July 13, 2014

Everything was pretty much average but a little expensive. Then the tub didn't drain properly so when you took a shower it would puddle in the bottom. This made it impossible for everyone to take showers.

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Yakima, Washington
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 23, 2014

This was the last hotel we would be staying in on our long trip. This was by far the best one we stated in. We had a fridge in our room and enough plugins for both of our electronics. The breakfast area was nice and there was a good selection of food. The outdoor pool area was nice for the... More

Was this review helpful? Yes 2
Minneapolis, Minnesota
2 reviews
1 of 5 stars Reviewed June 16, 2014

This place was terrible. I found a cockroach on the desk and in the morning it was gone ( I thought it was dead) . The front desk staff was snippy and really rude when we checked in. My coworker and I couldn't even bring ourselves to sleep without our clothes on and we left the lights on. The room... More

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Chatham, Massachusetts
1 review
4 of 5 stars Reviewed June 15, 2014

Excellent value for quick overnight stay. The food in the hotel restaurant was good. The staff at check in was friendly and helpful. I cannot comment on other amenities as I was not there long enough. Very clean and easy access to roadway and 93 into Boston.

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London, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 4, 2014

This is the second Comfort Inn I have stayed in and did not realise they varied in terms of standards that you could receive. This one was below the first one I had been to, I must first note Linda on reception was wonderful and very accommodating, she provided a fridge for my room on request and also gave me... More

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Alexander L, Manager at Comfort Inn Randolph, responded to this review

Valued Guest, Thank you for taking the time to share your comments with us and the online TripAdvisor community. I have shared your comments with Linda, and I am happy that she was very accommodating throughout your stay. Although service will go a long way, I must apologize for the situations regarding breakfast seating, the fire alarm, and the amenities... More

Hope, NJ
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 30, 2014

This Comfort Inn is better than most....a good value, considering it was Boston Marathon and Spring Break. Very convenient, good value, room very clean and roomy, staff pleasant (always a smile and a "Good Morning" from everyone). We did not want to pay a fortune for a room downtown where we would spend minimal time. Shuttle to T or anywhere... More

Was this review helpful? Yes 1
Alexander L, Manager at Comfort Inn Randolph, responded to this review

Valued Guest, Thank you for your comments regarding your recent stay at our hotel. We aim to provide great service accompanied with a great value, and we are thrilled you had that experience while staying with us. I have shared your comments with the rest of the team to ensure improvements are continuously being made for our future guests, and... More

Bernardston, Massachusetts
Top Contributor
54 reviews 54 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 16, 2014

Came into the area for PAX East. The location was convenient and they offered a shuttle to the T which was nice. We didn't use the shuttle but was glad the option existed. The room was a bit small. Had to ask for a fridge in advance since the room didn't come with one. The internet was awful. I couldn't... More

Was this review helpful? Yes 1
Alexander L, Manager at Comfort Inn Randolph, responded to this review

Tony D, Thank you for sharing your comment's with us and the entire online TripAdvisor community. On behalf of our team, I would like to apologize for failing to exceed your expectations. We will be using these comments to make improvements for our guests in the future, like the recent update of our internet connection. If you are ever in... More

BRATTLEBORO, VT
Top Contributor
87 reviews 87 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 8, 2014

Location is convenient off I-93. The room was okay. The heater was loud, but I couldn't turn it off because it was 10 degrees outside. The bathroom was very small. If the door was not closed, I had to climb over the toilet to get to the shower. The shower itself drained slowly and half the water came out of... More

Was this review helpful? Yes 2
Alexander L, Manager at Comfort Inn Randolph, responded to this review

Valued Guest, On behalf of the entire team, I would like to apologize for the plumbing issues your experienced during your recent stay. As a valued Choice Privilege member, we appreciate your loyalty, and thank you for your time sharing your comments online with TripAdvisor. As you noted, guests boast about our great breakfast, and location to Boston and all... More

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Additional Information about Comfort Inn Randolph

Address: 1374 North Main Street, Randolph, MA 02368
Phone Number:
Location: United States > Massachusetts > Randolph
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn Randolph 3*
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Also Known As:
Comfort Inn Randolph Hotel Randolph
Holiday Inn Randolph
Randolph Holiday Inn

39 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are a Suburban Property conveniently located only 12 miles from Boston. Newly Renovated Rooms with Exceptional Service. Close to Logan Express a Bus Service from the Airport to the Braintree Terminal for just $12.00. We are a Home away from Home. ... more   less 
Number of rooms
158

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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