We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Randolph

3.0 of 5
Hotel website
Hotel deals
1374 North Main Street, Randolph, MA 02368
Special Offer
Choice Privileges Points
Comfort Inn Randolph
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #1 of 1 Hotels in Randolph
A recent review
5 of 5 stars reviewed 2 weeks ago
BSmith0731 Williamsburg, Virginia
Add Photo Write a Review

84 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    16
    27
    27
    9
    5
See reviews for
14
22
8
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (84)
  • Mar-May only
    (17)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (10)
All months
Memphis, Tennessee
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel itself was very average, but the bathroom was very uncomfortable. It was really small. In the shower it had a handicap bar even though it was not a handicap bathroom. I hit my elbow on many times just trying to wash my hair.

Was this review helpful? Yes
Management response:

Dear Catie T, Thank you for taking the time to review our property. You will be pleased to know that we are currently renovating our entire property and we will have a new look and feel very soon! We would like to invite you back to try out our new hotel and check out the awesome changes we have made!... More 

Williamsburg, Virginia
Level Contributor
132 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The beds were comfortable, the rooms were large, the breakfast was legit. Plenty of parking and a great location for a hotel in my opinion. The iron worked and the bathroom inside the room was nice and clean. I'd love to come back and visit again!

Was this review helpful? Yes
Management response:

Dear Tommygoss, Thank you for taking the time to review our property. We are happy to know that you enjoyed your stay with us. I have also made our management aware of the suggestions you have put forth and we value your thoughts! Come back and see us soon! Our renovation will be complete soon for an all new hotel!... More 

Columbia, South Carolina
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Comfort Inn – Randolph, MA Pro: Economically priced Friendly staff Quiet hotel Clean room Good vanity counter space in bathroom Comfortable bed and pillows Good shower water pressure Mini-fridge and microwave in room Breakfast included in rate Stable Wi-Fi with transfer rate of 6.02 Mbps Cons: Worn carpet at entrance door to room Not enough electrical outlets next to bed... More 

Was this review helpful? Yes 1
Management response:

Dear Tommygoss, Thank you for taking the time to review our property. We are happy to know that you enjoyed your stay with us. I have also made our management aware of the suggestions you have put forth and we value your thoughts! Come back and see us soon! Our renovation will be complete soon for an all new hotel!... More 

Prattville, Alabama
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here in June. First impression was that this is an outdated, old hotel. The room size was plenty large enough. The beds appeared clean and were comfortable. There was no refrigerator or microwave that I am used to in a Comfort Inn. When you open the room door, it does not automatically shut. You have to actually pull... More 

Was this review helpful? Yes
Management response:

Dear wtpoohb, Thank you for taking the time to review our hotel. You will be pleased to know that we are undergoing a full renovation and the hotel will soon have a brand new look and feel to it. I understand your concerns for safety and we are instilling new measures to ensure the safety of all of our guests.... More 

Travelers are raving about these Randolph hotels

Canaan, New Hampshire, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check in was a painfully long experience; they had lost my reservation and then later found it in a random notebook?? Room was clean and as expected. Beds were comfy. Other quests were quiet and respectful. Breakfast was nothing special, but decent looking standard hotel lobby breakfast food. We need a place to stay in order to attend a conference... More 

Was this review helpful? Yes
Management response:

Dear Mary C, Thank you for review our hotel. We are happy we were able to accommodate your needs. The hotel is currently undergoing a renovation and we are striving to be able to exceed our guest's expectations! We hope you come back soon to visit us! Cordially, Dina S. Guest Service Manager More 

East Longmeadow, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 19, 2015

Stayed here two nights for the 2015 Avon 39. We travel frequently and I say this was the worst hotel experience we have had in many years. The booking experience was not good in that I tried to book by phone through the hotel and was told they had no availability. Simultaneously, I was online and had availability. The onsite... More 

Was this review helpful? Yes
Management response:

Dear Bob A, Thank you for review our hotel. On behalf of the hotel, I would like to apologize for failing to meet your expectations. You are completely right, we should have taken care of you right from the moment of the first issue. I will be discussing this incident with the staff and train them on better customer service.... More 

Hawkinsville, Georgia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 17, 2015

it was a good hotel. Not to far from Boston and it was across the street from The Lantana where we attended a wedding and reception. The only thing I did not like was that there were no refrigerators in the rooms and we had to have a gallon of milk for some reason but luckily they put our name... More 

Was this review helpful? Yes
Management response:

Dear brownskeet67, Thank you for reviewing our hotel. We are happy to know that you enjoyed your stay with us. We are undergoing a full renovation and all of our guest rooms will be equipped with brand new refrigerators. We hope you come back and visit soon! Cordially, Dina S. Guest Service Manager More 

Brooklyn, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 2, 2015

Traveling on Vacation and or for work this hotel is like a hidden oasis with very reasonable rates and staff that are available to address any concern you need addressed. This Hotel is very clean and eminates the feeling of home if you stay for one day or a few for vacation. Must Stay !!!!!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes
Management response:

Dear Ken C, Thank you for reviewing our hotel. We are thrilled to know we exceeded your expectations! The staff certainly loves to know that their hard work is appreciated. Our hotel is currently undergoing a full renovation, so be sure to come back and visit us and check out the amazing changes we are making! All the best, Dina... More 

Baton Rouge, Louisiana
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 26, 2014

Overall stay was good. I stayed at this hotel for 17 nights. The first 13 nights were just fine. I had problems with my tv the last 4 nights of my stay. I went from access to about 60 channels of tv to 11. Something went wrong with the cable or satellite television upgrade. The manager did give me a... More 

Was this review helpful? Yes
Richard C, Guest Relations Manager at Comfort Inn Randolph, responded to this review

James, Thanks for taking the time to fill out a survey regarding your recent stay here at the Comfort Inn-Randolph. We appreciate your patronage and your comments. We apologize there was an issue with the high definition television channels during your stay. We are pleased to let you know that all issues are resolved and we have a higher quality... More 

Crisfield, Maryland
2 reviews
3 of 5 stars Reviewed December 14, 2014

The beds were comfortable and appeared new. The furniture and bathroom were dated. There was no exhaust fan or extra lighting in the bathroom. The heat lamp did work which provided a brighter light. There were no mirrors in the sleeping area; one lamp between beds and no refrigerator. The room was warm enough, but heater was noisy. The free... More 

Was this review helpful? Yes
Richard C, Guest Relations Manager at Comfort Inn Randolph, responded to this review

Dear Grace, We would like to thank you for taking the time to give us your valued opinion. We appreciate all that you have said. We would like you to know that in just a few short months we will be doing a major renovation here at the Comfort Inn and believe that the concerns you noted will not be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Bathroom (3)
Viewed
Room/suite (3)
Viewed
Dining (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (12)
Viewed
Dining (7)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (3)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay