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All 1 Randolph hotels

Comfort Inn Randolph

3.0 of 5 Hotel   |   1374 North Main Street, Randolph, MA 02368
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Comfort Inn Randolph
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Ranked #1 of 1 Hotels in Randolph
A recent review
4 of 5 stars reviewed 4 weeks ago
James C Baton Rouge, Louisiana
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75 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall stay was good. I stayed at this hotel for 17 nights. The first 13 nights were just fine. I had problems with my tv the last 4 nights of my stay. I went from access to about 60 channels of tv to 11. Something went wrong with the cable or satellite television upgrade. The manager did give me a... More 

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Richard C, Guest Relations Manager at Comfort Inn Randolph, responded to this review

James, Thanks for taking the time to fill out a survey regarding your recent stay here at the Comfort Inn-Randolph. We appreciate your patronage and your comments. We apologize there was an issue with the high definition television channels during your stay. We are pleased to let you know that all issues are resolved and we have a higher quality... More 

Crisfield, Maryland
1 review
3 of 5 stars Reviewed December 14, 2014

The beds were comfortable and appeared new. The furniture and bathroom were dated. There was no exhaust fan or extra lighting in the bathroom. The heat lamp did work which provided a brighter light. There were no mirrors in the sleeping area; one lamp between beds and no refrigerator. The room was warm enough, but heater was noisy. The free... More 

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Richard C, Guest Relations Manager at Comfort Inn Randolph, responded to this review

Dear Grace, We would like to thank you for taking the time to give us your valued opinion. We appreciate all that you have said. We would like you to know that in just a few short months we will be doing a major renovation here at the Comfort Inn and believe that the concerns you noted will not be... More 

1 review
5 of 5 stars Reviewed November 26, 2014 via mobile

I stayed for a month and it was really nice, they made me feel like if I was home! The restaurant was nice and people were friendly too. The manager Joe M. was very accessible and open to guests needs. I recommend your stay!

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Richard C, Guest Relations Manager at Comfort Inn Randolph, responded to this review

Magleny, We miss you two already so much!!! It is a joy to be of assistance to such wonderful humans. You were our family and we hope to see you again someday. Feel free to contact me any time!!! Rich Cook Comfort Inn-Randolph Rcook@jitenhm.com More 

Waitsfield, Vermont, United States
2 reviews
5 of 5 stars Reviewed November 18, 2014

I stayed at the Comfort inn in Randolph, MA for the Jets vs. Patriots game on 10/16. The hotel was well maintained, the staff was friendly and the breakfast was good. I will stay there again & maybe (just maybe) next time the Jets will win the game. I wish I had time to stay another day.

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Richard C, Manager at Comfort Inn Randolph, responded to this review

Mike F.- Thank you for taking the time to share your experiences while you were here with us at the Comfort Inn-Randolph. It pleases us to hear that your stay was comfortable and enjoyable. Please feel free to call on us in the future as we look forward to seeing you again. Go Jets! Rich Cook Guest Service Manager Comfort... More 

Salt Lake City, Utah
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2014

This hotel was clean and the staff was extremely kind and friendly. It's certainly nothing fancy, but the staff really tries to be as helpful as possible. Overall, quite a good value. Just don't rely on the shuttle service if time is of critical importance. They will take guests almost anywhere they want to go which sounds great unless you... More 

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Richard C, Front Office Manager at Comfort Inn Randolph, responded to this review

Dear Lynnette, Let me thank you on behalf of all of our staff for taking the time to give us an honest review of our hotel. We appreciate all your comments. We also appreciate your patronage and look forward to serving you in the future. Regards, Rich Cook Guest Service Manager Comfort Inn-Randolph 781-961-1000 Rcook@jitenhm.com More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 26, 2014

I travel on business quite frequently and this hotel is best described as woefully inadequate when it comes to customer hospitality. The lady at front desk when I checked out of room 106 on Friday 09/26/14 following a miserable 4 night stay was an arrogant unocommodating ignoramus. And I am an educated man trying to be polite! The rooms are... More 

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Richard C, Front Office Manager at Comfort Inn Randolph, responded to this review

Thank you for taking the time to respond to Tripadvisor regarding your recent stay with us. Allow me to apologize on behalf of our hotel and staff for failing to meet your expectations on your recent visit. We sincerely appreciate your comments as they do help us improve. We geneuinely hope that you would give us another chance to provide... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

We wanted an economy hotel with access to Boston on our recent family holiday. This comfort inn provided exactly what we were looking for. Quincy Adams T station is a short ride away and only about 20 minutes into Boston. The free breakfast buffet was very well stocked and it was warm enough to use the outdoor pool. Room seemed... More 

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Richard C, Front Office Manager at Comfort Inn Randolph, responded to this review

Dear JahreViking1, We are so honored that your time here with us was so special. That is was accessible to all that you needed is the icing on the cake for all of us here at the Comfort Inn-Randolph. We look forward to taking care of you and your family in the future. Please do not hesitate to contact at... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 25, 2014

Check-in was smooth and easy. .The on site bar/grill was excellent. 29 cent wings..I'm gonna enjoy my week here. .my room is very spacious and super clean. I watched housekeeping sweep and wipe down all the walls in the hallway.

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Richard C, Front Office Manager at Comfort Inn Randolph, responded to this review

Dear Andre, Thank you for taking the time to share your experience about your time here with us. We are quite pleased that you had a successful stay here with us. On behalf of our entire staff let me thank you for your comments and your patronage, we hope to take care of you again someday soon! Regards, Rich Cook... More 

Smithfield, Rhode Island
Top Contributor
102 reviews 102 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 18, 2014

We stayed here since my daughter was competing at a dance convention at the Lantana next door. The hotel was full because of the competition. The service and cleanliness was up to par even though they were extremely busy. Our room was clean on arrival. Everything was in a working order. I have a bad back and the mattress in... More 

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Joe M, General Manager at Comfort Inn Randolph, responded to this review

Dear Danielle, I would like to first personally thank you for taking the time to share your recent experience at our property and we truly appreciate you sharing your feedback about your recent stay with us. We take a great deal of pride in our property and ensuring each and every guests stay with us is an enjoyable one, whether... More 

Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 13, 2014

Everything was pretty much average but a little expensive. Then the tub didn't drain properly so when you took a shower it would puddle in the bottom. This made it impossible for everyone to take showers.

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Additional Information about Comfort Inn Randolph

Address: 1374 North Main Street, Randolph, MA 02368
Phone Number:
Location: United States > Massachusetts > Randolph
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn Randolph 3*
Number of rooms: 158
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Also Known As:
Comfort Inn Randolph Hotel Randolph
Holiday Inn Randolph
Randolph Holiday Inn

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