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Comfort Inn Randolph

3.0 of 5
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1374 North Main Street, Randolph, MA 02368
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Comfort Inn Randolph
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Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Randolph
A recent review
3 of 5 stars reviewed 1 week ago
Jason K Houston, Texas
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86 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rochester, Minnesota, United States
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

It had a 90% recommended on a discount booking site, but I think they are padding the reviews. Twenty minute wait to check in. They advertised a pool but disappointed my 4 kids when we arrived to find it closed and "under renovation" in the middle of 90-degree weather in July. They are flat out lying that they have a... More 

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Houston, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Just a plain hotel. Kind of outdated. Bring your own WiFi because theirs sucks, kept loosing signal. Made it hard to look up travel ideas. Breakfast was average. The attached restaurant was good and a full bar. If you want a place with a pool, better ask if theirs is open, it's there but covered up. There is an awesome... More 

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Memphis, Tennessee
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 23, 2015

The hotel itself was very average, but the bathroom was very uncomfortable. It was really small. In the shower it had a handicap bar even though it was not a handicap bathroom. I hit my elbow on many times just trying to wash my hair.

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Management response:

Dear Catie T, Thank you for taking the time to review our property. You will be pleased to know that we are currently renovating our entire property and we will have a new look and feel very soon! We would like to invite you back to try out our new hotel and check out the awesome changes we have made!... More 

Travelers are raving about these Randolph hotels

Williamsburg, Virginia
Level Contributor
142 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed June 18, 2015

The beds were comfortable, the rooms were large, the breakfast was legit. Plenty of parking and a great location for a hotel in my opinion. The iron worked and the bathroom inside the room was nice and clean. I'd love to come back and visit again!

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Management response:

Dear Tommygoss, Thank you for taking the time to review our property. We are happy to know that you enjoyed your stay with us. I have also made our management aware of the suggestions you have put forth and we value your thoughts! Come back and see us soon! Our renovation will be complete soon for an all new hotel!... More 

Columbia, South Carolina
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 5, 2015

Comfort Inn – Randolph, MA Pro: Economically priced Friendly staff Quiet hotel Clean room Good vanity counter space in bathroom Comfortable bed and pillows Good shower water pressure Mini-fridge and microwave in room Breakfast included in rate Stable Wi-Fi with transfer rate of 6.02 Mbps Cons: Worn carpet at entrance door to room Not enough electrical outlets next to bed... More 

Was this review helpful? Yes 1
Management response:

Dear Tommygoss, Thank you for taking the time to review our property. We are happy to know that you enjoyed your stay with us. I have also made our management aware of the suggestions you have put forth and we value your thoughts! Come back and see us soon! Our renovation will be complete soon for an all new hotel!... More 

Prattville, Alabama
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed June 4, 2015

We stayed here in June. First impression was that this is an outdated, old hotel. The room size was plenty large enough. The beds appeared clean and were comfortable. There was no refrigerator or microwave that I am used to in a Comfort Inn. When you open the room door, it does not automatically shut. You have to actually pull... More 

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Management response:

Dear wtpoohb, Thank you for taking the time to review our hotel. You will be pleased to know that we are undergoing a full renovation and the hotel will soon have a brand new look and feel to it. I understand your concerns for safety and we are instilling new measures to ensure the safety of all of our guests.... More 

Canaan, New Hampshire, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 2, 2015

Check in was a painfully long experience; they had lost my reservation and then later found it in a random notebook?? Room was clean and as expected. Beds were comfy. Other quests were quiet and respectful. Breakfast was nothing special, but decent looking standard hotel lobby breakfast food. We need a place to stay in order to attend a conference... More 

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Management response:

Dear Mary C, Thank you for review our hotel. We are happy we were able to accommodate your needs. The hotel is currently undergoing a renovation and we are striving to be able to exceed our guest's expectations! We hope you come back soon to visit us! Cordially, Dina S. Guest Service Manager More 

East Longmeadow, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 19, 2015

Stayed here two nights for the 2015 Avon 39. We travel frequently and I say this was the worst hotel experience we have had in many years. The booking experience was not good in that I tried to book by phone through the hotel and was told they had no availability. Simultaneously, I was online and had availability. The onsite... More 

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Management response:

Dear Bob A, Thank you for review our hotel. On behalf of the hotel, I would like to apologize for failing to meet your expectations. You are completely right, we should have taken care of you right from the moment of the first issue. I will be discussing this incident with the staff and train them on better customer service.... More 

Hawkinsville, Georgia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

it was a good hotel. Not to far from Boston and it was across the street from The Lantana where we attended a wedding and reception. The only thing I did not like was that there were no refrigerators in the rooms and we had to have a gallon of milk for some reason but luckily they put our name... More 

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Management response:

Dear brownskeet67, Thank you for reviewing our hotel. We are happy to know that you enjoyed your stay with us. We are undergoing a full renovation and all of our guest rooms will be equipped with brand new refrigerators. We hope you come back and visit soon! Cordially, Dina S. Guest Service Manager More 

Brooklyn, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 2, 2015

Traveling on Vacation and or for work this hotel is like a hidden oasis with very reasonable rates and staff that are available to address any concern you need addressed. This Hotel is very clean and eminates the feeling of home if you stay for one day or a few for vacation. Must Stay !!!!!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes
Management response:

Dear Ken C, Thank you for reviewing our hotel. We are thrilled to know we exceeded your expectations! The staff certainly loves to know that their hard work is appreciated. Our hotel is currently undergoing a full renovation, so be sure to come back and visit us and check out the amazing changes we are making! All the best, Dina... More 

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