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Comfort Inn Randolph

3.0 of 5
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1374 North Main Street, Randolph, MA 02368
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Comfort Inn Randolph
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Ranked #1 of 1 Hotels in Randolph
A recent review
4 of 5 stars Reviewed March 17, 2015
brownskeet67 Hawkinsville, Georgia
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78 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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East Longmeadow, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here two nights for the 2015 Avon 39. We travel frequently and I say this was the worst hotel experience we have had in many years. The booking experience was not good in that I tried to book by phone through the hotel and was told they had no availability. Simultaneously, I was online and had availability. The onsite... More 

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Hawkinsville, Georgia
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2015

it was a good hotel. Not to far from Boston and it was across the street from The Lantana where we attended a wedding and reception. The only thing I did not like was that there were no refrigerators in the rooms and we had to have a gallon of milk for some reason but luckily they put our name... More 

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Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 2, 2015

Traveling on Vacation and or for work this hotel is like a hidden oasis with very reasonable rates and staff that are available to address any concern you need addressed. This Hotel is very clean and eminates the feeling of home if you stay for one day or a few for vacation. Must Stay !!!!!!!!!!!!!!!!!!!!!!!!

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Baton Rouge, Louisiana
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 26, 2014

Overall stay was good. I stayed at this hotel for 17 nights. The first 13 nights were just fine. I had problems with my tv the last 4 nights of my stay. I went from access to about 60 channels of tv to 11. Something went wrong with the cable or satellite television upgrade. The manager did give me a... More 

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Richard C, Guest Relations Manager at Comfort Inn Randolph, responded to this review

James, Thanks for taking the time to fill out a survey regarding your recent stay here at the Comfort Inn-Randolph. We appreciate your patronage and your comments. We apologize there was an issue with the high definition television channels during your stay. We are pleased to let you know that all issues are resolved and we have a higher quality... More 

Crisfield, Maryland
2 reviews
3 of 5 stars Reviewed December 14, 2014

The beds were comfortable and appeared new. The furniture and bathroom were dated. There was no exhaust fan or extra lighting in the bathroom. The heat lamp did work which provided a brighter light. There were no mirrors in the sleeping area; one lamp between beds and no refrigerator. The room was warm enough, but heater was noisy. The free... More 

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Richard C, Guest Relations Manager at Comfort Inn Randolph, responded to this review

Dear Grace, We would like to thank you for taking the time to give us your valued opinion. We appreciate all that you have said. We would like you to know that in just a few short months we will be doing a major renovation here at the Comfort Inn and believe that the concerns you noted will not be... More 

1 review
5 of 5 stars Reviewed November 26, 2014

I stayed for a month and it was really nice, they made me feel like if I was home! The restaurant was nice and people were friendly too. The manager Joe M. was very accessible and open to guests needs. I recommend your stay!

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Richard C, Guest Relations Manager at Comfort Inn Randolph, responded to this review

Magleny, We miss you two already so much!!! It is a joy to be of assistance to such wonderful humans. You were our family and we hope to see you again someday. Feel free to contact me any time!!! Rich Cook Comfort Inn-Randolph Rcook@jitenhm.com More 

Waitsfield, Vermont, United States
2 reviews
5 of 5 stars Reviewed November 18, 2014

I stayed at the Comfort inn in Randolph, MA for the Jets vs. Patriots game on 10/16. The hotel was well maintained, the staff was friendly and the breakfast was good. I will stay there again & maybe (just maybe) next time the Jets will win the game. I wish I had time to stay another day.

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Richard C, Manager at Comfort Inn Randolph, responded to this review

Mike F.- Thank you for taking the time to share your experiences while you were here with us at the Comfort Inn-Randolph. It pleases us to hear that your stay was comfortable and enjoyable. Please feel free to call on us in the future as we look forward to seeing you again. Go Jets! Rich Cook Guest Service Manager Comfort... More 

Salt Lake City, Utah
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2014

This hotel was clean and the staff was extremely kind and friendly. It's certainly nothing fancy, but the staff really tries to be as helpful as possible. Overall, quite a good value. Just don't rely on the shuttle service if time is of critical importance. They will take guests almost anywhere they want to go which sounds great unless you... More 

Was this review helpful? Yes 1
Richard C, Front Office Manager at Comfort Inn Randolph, responded to this review

Dear Lynnette, Let me thank you on behalf of all of our staff for taking the time to give us an honest review of our hotel. We appreciate all your comments. We also appreciate your patronage and look forward to serving you in the future. Regards, Rich Cook Guest Service Manager Comfort Inn-Randolph 781-961-1000 Rcook@jitenhm.com More 

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 26, 2014 via mobile

I travel on business quite frequently and this hotel is best described as woefully inadequate when it comes to customer hospitality. The lady at front desk when I checked out of room 106 on Friday 09/26/14 following a miserable 4 night stay was an arrogant unocommodating ignoramus. And I am an educated man trying to be polite! The rooms are... More 

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Richard C, Front Office Manager at Comfort Inn Randolph, responded to this review

Thank you for taking the time to respond to Tripadvisor regarding your recent stay with us. Allow me to apologize on behalf of our hotel and staff for failing to meet your expectations on your recent visit. We sincerely appreciate your comments as they do help us improve. We geneuinely hope that you would give us another chance to provide... More 

Travelers are raving about these Randolph hotels

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2014

We wanted an economy hotel with access to Boston on our recent family holiday. This comfort inn provided exactly what we were looking for. Quincy Adams T station is a short ride away and only about 20 minutes into Boston. The free breakfast buffet was very well stocked and it was warm enough to use the outdoor pool. Room seemed... More 

Was this review helpful? Yes 2
Richard C, Front Office Manager at Comfort Inn Randolph, responded to this review

Dear JahreViking1, We are so honored that your time here with us was so special. That is was accessible to all that you needed is the icing on the cake for all of us here at the Comfort Inn-Randolph. We look forward to taking care of you and your family in the future. Please do not hesitate to contact at... More 

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