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All 10 Provincetown accommodations

Sandcastle Resort

3.0 of 5 Condominium   |   929 Commercial St, Rte 6A, PO Box 576, Provincetown, MA 02657
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A recent review
5 of 5 stars reviewed 2 weeks ago
Betty Y Edgartown, Massachusetts
  • Reviews (110)
  • Photos (59)
  • Amenities
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  • Room tips (36)
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110 people have reviewed this hotel

Traveler rating
    18
    34
    18
    21
    19
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35
47
4
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Edgartown, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

Our first stay was 3 years ago and we have been back every year since! We stay in a suite with living room, bedroom and small kitchen... Very comfortable and gives us the option of eating in or trying one of the wonderful P'town restaurants. Beautiful beach, indoor pool and tennis courts available for relaxation. Location is easy drive to... More

Was this review helpful? Yes
Nevms, Trustee at Sandcastle Resort, responded to this review

Thank you for taking the time to post your comments. I'm delighted your stay with us was everything it should be and we'll continue to offer guests the very best we have to offer. More

Wenatchee, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I, our teenage son and another family stayed at the Sandcastle Resort for the weekend and thoroughly enjoyed our stay! We had a very comfortable room that made us feel quite at home, the boys enjoyed the pool and tennis and we enjoyed our beach walks. The views were amazing and the location was perfect - quiet... More

Was this review helpful? Yes
Nevms, Trustee at Sandcastle Resort, responded to this review

Thanks for your comments about your recent stay with us. We hope you will be back and we can help you have an even better vacation next time! More

Seattle, Washington
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After reading some of the reviews on Tripadvisor we were a little worried about what we would find at this hotel, but friends were staying there and we wanted to stay at the same place so we bit the bullet. But we were really very pleasantly surprised as we found nothing to complain about and had a wonderful relaxing few... More

Was this review helpful? Yes
Nevms, Trustee at Sandcastle Resort, responded to this review

So gratified that you had a good experience at our resort. We've worked very hard the past few years to create a resort where people will want to return and we look forward to welcoming you again. Thanks also for supporting our local partners who offer our guests a discount. More

Randolph MA
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for an impromptu weekend away. We got a last minute deal so we figured why not. The hotel was clean and the staff was super friendly and helpful. We stayed in a murphy bed room, which we thought might be kind of fun, but then realized that for two of us, a full sized... More

Was this review helpful? Yes 1
Nevms, Trustee at Sandcastle Resort, responded to this review

Thank you for your recent review. I agree that the beach is quite a challenge to try and maintain, especially when the tide brings us new "presents" every twelve hours. We are looking at ways to try and keep the beach area cleaner and hope you will consider coming back and trying us again. More

Salem
Top Contributor
56 reviews 56 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 5 weeks ago

After multiple stays in the past, at the Sandcastle, I was looking forward to our accommodations this past Memorial Day Weekend. Word was, they'd recently renovated, and I was certain we would have another good experience there. Unfortunately, that was not the case. When we arrived to check in, the front desk staff, while friendly, seemed frazzled, unprepared for the... More

Was this review helpful? Yes 5
Nevms, Trustee at Sandcastle Resort, responded to this review

I have been waiting for your review. As you know, we have discussed your alleged problems over several emails and I did a complete investigation, particularly in view of your request that I could fix things by offering you a “complimentary stay”. Now that you have made your complaints public, I will publish the results of our investigation. It is... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2014

We stay here a few times a year and have very few complaints. The hotel is in a great location on commercial st. We enjoy being able to ride the bikes from the hotel. Indoor pool is nice in the winter months or even when we stay in the summer and it rains. Staff is friendly. And the short walk... More

Was this review helpful? Yes
Nevms, Trustee at Sandcastle Resort, responded to this review

Thanks so much for your kind words. I take your point about the beds and we are trying to balance the size of the bed with the layout of the room. Rest assured we are working on it. More

Connecticut
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stayed one night after the 200-mile Ragnar Relay Race across Cape Cod. Shared a room with a buddy on my race team. We had a Studio Room in the "Beach Club" building around back. Room had a full bed and a pull-out sleeper sofa. The room was clean and recently updated. The bathroom was spotless. The room had a cooktop... More

Was this review helpful? Yes 1
Nevms, Trustee at Sandcastle Resort, responded to this review

We love having the Ragnar Relay Race participants and spectators stay with us every year. You people rock and we can't wait for next year! More

Hartford
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 28, 2014

We stayed overnight in a studio room on the bay side and was very happy with the kitchen upgrade.Renovations are almost done and very nice. We will return in the summer when all of the resort will be (I'm sure) booming.

Was this review helpful? Yes 3
Nevms, Trustee at Sandcastle Resort, responded to this review

Thank you so much for your kind words. We're very glad you liked the renovations and we are expecting a very busy and exciting summer. Hope you can come back and visit us again in a couple of months. More

Boston
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 23, 2014

My family stayed there for two nights. I was initially happy that the kitchen included all the cookware, however this turned to a scam. I carefully looked at the rules when I stayed there and it mentioned that you will get charged if you don't clean the dishes (nobody mentioned anything to us at check-in unless you were happening to... More

Was this review helpful? Yes 2
Nevms, Trustee at Sandcastle Resort, responded to this review

I was quite disturbed to read your review and surprised to hear that you were charged a cleaning fee. While we do reserve the right to charge a cleaning fee in extreme cases, it is very rarely enforced. I've been told that this is the only cleaning fee that has been charged this year and that the staff did take... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 23, 2014

We stayed in the dune front studio and were expecting to see this. Our room overlooked the parking lot and stunt of stale cigarette smoke. The balcony was filthy and wasn't usable. The best I can say is that the staff was extremely friendly in person and over the phone.

Was this review helpful? Yes 2
Nevms, Trustee at Sandcastle Resort, responded to this review

We're so sorry about your recent experience. The Dunes building is the legal name of the building you stayed in and we try very hard to let people know that it is the building's name and not necessarily descriptive of the view from a particular room. While all of the Dunes front studios overlook the parking lot, many also have... More

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Additional Information about Sandcastle Resort

Address: 929 Commercial St, Rte 6A, PO Box 576, Provincetown, MA 02657
Location: United States > Massachusetts > Cape Cod > Provincetown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandcastle Resort 3*
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Also Known As:
Sandcastle Hotel Provincetown
Sandcastle Condominiums And Resort

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Amenities

Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Class
Number of rooms
6

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