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Surfside Hotel & Suites

2.5 of 5 543 Commercial Street, Provincetown, MA 02657
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Certificate of Excellence 2014
Surfside Hotel & Suites
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Surfside Hotel & Suites
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497 reviews from our community

Traveler rating
    246
    137
    69
    28
    17
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113
224
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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There are newer reviews for Surfside Hotel & Suites
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Sudbury, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 20, 2011

After my husband finished the PMC we wanted a place to unwind in P-Town. We found the surfside a great value and location. Our room was nothing fancy but very comfortable. My kids loved the pool even in the rain. Easy parking. Breakfast is included which is really nice. Nothing fancy but good coffee and waffles. Check-in /Check-out was easy.... More 

Was this review helpful? Yes 1
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Always a pleasure to have the PMC families stay with us and look forward to seeing all of you again next season. When checking in dog owners must sign a form at the front desk, if there is a problem with barking dogs please alert the front desk, we have owners information on file and will call them, they must... More 

Manchester, New Hampshire
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2011

Great stay @ the surfside, rooms on the beach :)!! and pet friendly - great people working their too - great stay - will be back soon!

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Howell, New Jersey
Top Contributor
69 reviews 69 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed August 17, 2011

We stayed on the Bradford Street side with another couple for 3 days. The room was average but a plus was the mini fridge, microwave and coffeemaker. The beds were very comfortable with pillowtop mattress and higher end comforters. The bathroom showerhead had some mold, but all in all, the room was adequate. The breakfast buffet was good, waffles, breads,... More 

Was this review helpful? Yes
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your Trip Advisr review. We are happy to hear you and your pet always enjoy your stay with us. We look forward to having you and your family with us again in the near future. More 

Buffalo, New York
Top Contributor
150 reviews 150 reviews
16 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed August 8, 2011

We stayed at the Surfside for two nights for a wedding the first weekend in August. The good thing about the place is location - it is on what is called the east end - away from the crazier side of P'Town. Having a pool was also nice since the beach in front of the hotel was disappointing (a lot... More 

Was this review helpful? Yes 4
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

We thank you for your review and I will address your issues with our management team. I do want to say that I am available 24 hours a day, I am not in the office and the office does close between 11:00 PM and 12: AM, however there is an extension number on your room phone with my extension so... More 

Niantic, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 8, 2011

My daughter and I have been coming to Surfside Hotel and Suites for the last 6 years, we decided that this year we would go all out and stay in the more expensive rooms facing the water, our dream rooms, we needed a serious Mother and Daughter weekend....To our dismay, the regular rooms are so much nicer then the more... More 

Was this review helpful? Yes 2
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your Trip Advisor comments, we do have plans to renovate the waterfront rooms this winter. We did completely redectorate the courtside two years ago and therefore it is time to redo the waterfront. We are glad to hear you were so pleased with the courtside rooms, they certainly are updated. We look forward to having you stay... More 

North Haven, Connecticut
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 7, 2011

We love the fact that the surfside offers both a pool and beach. Set within walking distance to town, this makes for a nice layed back time. If you want the energy of the town, then just walk up the street. The mangerment is awesome, and can offer tips about p-town. We have stayed both high and low season and... More 

Was this review helpful? Yes 2
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your Tripadvisor review, our employees work very hard to make your stay with us enjoyable, with are happy you enjoyed your stay and look forward to your return. Many guests like the walk from the hotel to town, walking by the many art studios, beautiful home gardens, shops and restaurants. Our private beach is kept clean by... More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 6, 2011 via mobile

Provincetown is challenge for lodging and we chose Surfside based on the reviews. First a couple of general comments: Its a walk (.8 mile to the center) to the center of town. No problem for us (we live in Manhattan and walk everywhere as it is) and Commercial street is a nice (if crowded) walk but be forewarned if you... More 

Was this review helpful? Yes 1
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your Tripadvisor review. We were happy to change your room to a room with a view, unfortnately we do have to have stairs as a second exit, therefore there are a couple of rooms in the waterfront building that are obstructed a bit with the stairs, when booking again please let us know that you do not... More 

Northampton, MA
Contributor
11 reviews 11 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 3, 2011

I have been going to the Cape on and off for 50 years and have stayed in several different hotels in Truro and Provincetown (as well as renting houses in Truro and Wellfleet). My wife and i went back to Surfside--we had been there before about ten years ago--not because we think it's great but because it seemed like the... More 

Was this review helpful? Yes 3
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2011

My wife on I are on our third year at this hotel. We have two dogs and it has been frustrating finding great hotels on dog friendly beaches on the Cape. This place we discovered from friends and it has surpassed our expectations. Rooms are very clean, service is great and the free breakfast is very convenient and hearty. I... More 

Was this review helpful? Yes 1
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review, it was a pleasure having you with us. Our staff works very hard to make everyone's stay with us a pleasant one and our housekeeping staff also make sure your rooms are clean and comfortable. We hope to see you again soon. More 

Amsterdam
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed August 2, 2011

Having paid top dollars (US$ 307 including taxes per night) for a waterfront king-size room which looked beautiful on the website, we were really disappointed with the grotty 70's motel room which hadn't been renovated, unlike the misleading photos on the website. This was a total rip-off compared to the Foxberry Inn that we'd stayed in for the first few... More 

Was this review helpful? Yes 7
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review. I just wanted to let you know that there are newly redecorated rooms in our courtside building which were completed just 2 years ago, these may have been some of the rooms you saw on the website, also on the website are the rooms waterfront, plans are to renovate these rooms through the winter months... More 

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Hotel Summarization (Beta)

What travelers say

  • Private beach(9)
  • Continental breakfast(8)
  • Staff were friendly(3)
  • Commercial Street(3)

Additional Information about Surfside Hotel & Suites

Address: 543 Commercial Street, Provincetown, MA 02657
Location: United States > Massachusetts > Cape Cod > Provincetown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Surfside Hotel & Suites 2.5*
Number of rooms: 88
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Also Known As:
Surfside Hotel And Suites
Surfside Hotel Provincetown
Hotel Style:
#3 On the Beach Hotel in Provincetown
#5 Family Hotel in Provincetown
#5 Romantic Hotel in Provincetown

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