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Surfside Hotel & Suites

Certificate of Excellence
543 Commercial Street, Provincetown, MA 02657
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Surfside Hotel & Suites
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562 Reviews from our TripAdvisor Community

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Traveler rating
    290
    150
    76
    28
    18
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134
249
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (562)
  • Mar-May only
    (125)
  • Jun-Aug only
    (275)
  • Sep-Nov only
    (153)
  • Dec-Feb only
    (9)
All months
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

I can only really note one small area of criticism that being that the rooms are rather small, A good quality place to stay in a unique town. Pool and private beach excellent. It's a 15 minute walk to town from the hotel (free parking). The town is crazy, far easier to walk than to try and drive through the... More 

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Murphy, Texas
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

We appreciated the complimentary breakfast and the convenient parking. Our room was comfortable but a little cramped...but we understand many hotels in PTown have modest sized rooms. It was a bit of a hike to town although we enjoyed seeing the sights along the way.

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Swanzey, New Hampshire
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is awesome! The prices are fair, the rooms are small but very cozy and clean. There is good sized parking lot that is easy to get in and out of. The staff is very helpful and friendly. I especially love that this hotel has a private beach, complete with lounge chairs. The fire pit and outdoor patio is... More 

Was this review helpful? Yes
Elaine Q, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review. We are happy to hear that you stay with us met your expectations and that you will be returning again next season. My staff works very hard to make everyone's stay with us a pleasant and comfortable one. Our complimentary breakfast is a great way to start your day to enjoy our private beach and... More 

Maplewood, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is such a perfect place for everything; peace and quiet a d fun and excitement. Wonderfully located and you just can't do any better with managers Dave and Elaine! We've been coming here for ten years and wouldn't even consider any other hotel in Provincetown.

Review collected in partnership with this hotel

Was this review helpful? Yes
Elaine Q, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review. Always a pleasure having you return each year and see what we've remodeled or added. Our comfortable new pool furniture, new in rooms refrigerators, curved shower rods and curtains, new sliding doors and new bathroom windows were some of our additions and remodels this past winter, so glad you were able to enjoy them We... More 

St. Catharines, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our fifth stay at the Surfside, and we will absolutely return. Dave and Elaine are wonderful and always make you feel like family. The staff are all terrific: Winston has been there every year, and is always fantastic. Marlene works tirelessly to keep the rooms in excellent condition, and is always helpful. Elizabeth on the front desk was... More 

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Elaine Q, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review, always a pleasure to have you with us each year. Indeed the remodeled pool area has been a hit with everyone, lounge chairs so comfortable guests are falling asleep under the new umbrellas, but only after having a frozen drink from our Lighthouse Bar. I will certainly post this review for my staff, thank you... More 

Cambridge, Massachusetts
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staffs were very kind. The hotel was old but very clean. The breakfast was simple and delicious. The pool is very deep (up to 10 ft) but thrilled. There was no elevator. I want to visit this hotel again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Elaine Q, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review we appreciate your comments and are pleased to hear that you will stay with us again. True the courtside building does not have an elevator, but the next time you can try our newly remodeled waterfront rooms, we do have an elevator in the waterfront building, there is a deck with seating and has a... More 

San Francisco
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I am NOT a fan of "chain style" hotels, especially in quaint places like the Cape and P-Town. I have been a regular P-Town visitor since 1999, and so, my preference when staying in P-Town is a B&B. The Surfside is NOT a B&B. However, the Surfside tries to be a very inclusive and welcoming place, which I did like.... More 

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Elaine Q, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review, we appreciate your letting others know of you experience at the Surfside Hotel and Suites. We are pleased that all in all you enjoyed your stay with us. The walk to the hotel after a very long ferry ride can sometimes feel like the 3/4 of a mile is a very long walk; I too... More 

New York City, New York
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our 4th year at this hotel and every time it is wonderful. From the Front Desk to the House Keepers and the guest everyone is so nice. The hotel is very clean. They cover their pool at night and clean it every morning. They even have towels for you to use so you dont have to pack any!... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Elaine Q, General Manager at Surfside Hotel & Suites, responded to this review

Always a pleasure having you with us. Thank you for your review, we look forward to seeing you again next season. So happy to hear that you enjoyed our newly remolded pool area with the new loungers, the saline pool is covered at night not only to keep it clean but also to keep the heat in so the temperature... More 

1 review
5 of 5 stars Reviewed 1 week ago

This was our very first visit to Provincetown and the hotel exceeded our expectations. Everything was very clean. The staff was very friendly and always helpful. We will definitely be back to stay here.

Was this review helpful? Yes
Elaine Q, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review. I'm pleased to hear that my staff helped to make your first stay with us one to remember and that we exceeded your expectations. My staff is always busy keeping things clean and helping our guests whether it's for dinner reservations, whale watching or just giving directions they are there to help. I see you... More 

Atlanta, Georgia
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel during bear-week in P-town and we loved it. We had a great time here, staff was friendly. The hotel is located in the East End of the city approximately 20-25 minute walk from the city center but it's worth the walk. The hotel room was cozy and the bed was amazing. They also have a... More 

Was this review helpful? Yes
Elaine Q, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review. It was a pleasure having so many bears with us again this year during Bear Week, we look forward to having you with us again next season. We are pleased to hear you enjoyed our extended breakfast each morning and that our staff was friendly and helpful during your stay with us. Our courtside rooms... More 

Hotel Review Summarization

What travelers say

  • Continental breakfast(8)
  • Private beach(8)
  • Staff were friendly(3)
Questions? Get answers from hotel staff and past guests. Ask a question

116 photos of this hotel

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