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All 12 Provincetown hotels

Surfside Hotel & Suites

2.5 of 5 Hotel   |   543 Commercial Street, Provincetown, MA 02657
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Surfside Hotel & Suites
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Ranked #4 of 12 Hotels in Provincetown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Nicole C
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485 reviews from our community

Traveler rating
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    67
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    16
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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All months
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We drove by this hotel knowing it would be overpriced due to its water front location, however upon requesting the lowest rate for the evening we were given an offer we couldn't refuse. The hotel is about a 5 minute walk to the center of Provincetown and is pet friendly. They offer a continental breakfast with great outdoor seating that... More

Was this review helpful? Yes
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

We want to thank you for your review. Indeed the view of Cape Cod Bay and Provincetown Harbor from the waterfront rooms can't be beat. Our pet friendly hotel is loved even by our furry friends. I an pleased that you found us and hope to see you again when you are in the area. More

Brooklyn, New York
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was pretty nice. Beautifully situated - we had a room facing the water. Killer view! The waterside deck is nicely furnished. The room was updated with USB power plugs and wifi. The TV system unfortunately wouldn't let you rent and movies but there was pretty comprehensive cable TV. The bathroom could use a paint job and the shower... More

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Was this review helpful? Yes
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

I want to thank you for taking the time to review our hotel. We are pleased that you enjoyed the property. You will be happy to know that those bowed shower rods will be installed this winter it is on our list of things to do as well as repainting and touch up the rooms so well used throughout the... More

Fayetteville, Arkansas
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were there in off season. October 2014. Got a great room with out reservations over looking the ocean. Great rate too. We actually stayed in two different rooms while there. Both were VERY clean. (one of my OCD issues). The staff was great and helped us with directions etc. They have free breakfast. We walked on the beach right... More

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Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

We want to thank you for your review. We appreciate your taking the time to let other know about your stay with us. Our staff works very hard and I'm pleased to hear that even without reservations we were able to make your stay with us pleasant and enjoyable. We hope to see you again if your are in the... More

Oakville, Ontario
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The Surfside is one of the more affordable places to stay in Provincetown. It was mediocre -- outdated, not the cleanest, although location was good. Overall, I wasn't thrilled with the Surfside, but it was fine to save a bit of $$, as we were moving on to (pricey) Boston the next day.

Was this review helpful? Yes
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review. I'm hoping that you have reviewed the right hotel as our rooms were remodeled just two years ago and all our return guests have been very pleased with the remodel. I am passing this review on to our executive housekeeper so that she can address your comments with her team. I'm very concerned that your... More

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is right by the beach and Provincetown is within walking distance for most able bodied people, we walked in, walked around, and walk back out each day. My wife and I booked this hotel for a long weekend break with my son and his wife who live in Boston, MA. We chose it because the general descriptions read... More

Was this review helpful? Yes
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel. We appreciate your wonderful comments and are pleased that you enjoyed your stay with us. More

Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was our first vacation with our 6 month old. We stayed here the last days of August, first week of September. Our room, (two double beds, waterside) was clean and comfortable. The bathroom needed some touching up, but it was understandable since it was the end of the summer. It felt like we were staying on a boat, we... More

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Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay with us and we were able to make your stay an enjoyable one. We are addressing the concerns you mentioned and will be sure the problem is taken care of. We look forward to seeing you again when you are in the... More

Westfield, New Jersey
Top Contributor
115 reviews 115 reviews
34 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I (and our rat terrier, Jack) stayed at the Surfside right after Labor Day, and had a lovely visit. We had a waterside King with that fantastic view of the bay.The room was very spacious, with lots of amenities. The walk downtown was one of the high points of the trip. (Jack loves people and other dogs,... More

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Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review, we are pleased to hear that all in all you enjoyed your stay at the hotel. At breakfast perhaps you missed it, we have fresh grapefruit, oranges and apples and we also have yogurt on our breakfast buffet. We look forward to seeing you again when you are in the area. More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We have been staying at the Surfside for 20 years and it's never been nicer. The staff does a great job, the reception staff is right on top of everything and the maintenance and cleaning staff do an amazing job. We have already made our reservation for next year.

Was this review helpful? Yes
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel. We are pleased to hear that you once again enjoyed your stay with us and we will be seeing you again next season. Our employees work very hard to make everyone's stay with us pleasant and enjoyable, therefore I will be sure to share your review with them. Again thank... More

New York City, New York
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There are some pleasant aspects to this hotel. Our room faced right onto the water. It was peaceful at night, yet only a 15 minute walk to the center of town if we wanted to participate in the nightlife. Having said that, this hotel left a lot to be desired. The room was very small, and the bathroom quite outdated.... More

Was this review helpful? Yes 1
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review. During your stay the internet was down for many hours, however, no fault of the hotel. My front desk agent and I as we told you were on the phone with our carrier for many hours trying to fix the problem at their end. It did take us approximately 6 hours to have this fixed... More

Zaandam
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I always do my research on Tripadvisor when booking a hotel room. After reading the positive reviews about the Surfside Hotel, I was very disappointed of the experience we had. We paid 140 US dollars for one night in a king room. To me that's not cheap. The room however was. We were not in the building with the seaview,... More

Was this review helpful? Yes
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review

Thank you for your review, although we are a little confused. These rooms were updated just 4 years ago and are some of the largest rooms in Provincetown, we are not the Ritz, however, you will not find the Ritz in Provincetown, this is an old colonial town keeping the charm. As for the walk into town, there is plenty... More

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Hotel Summarization (Beta)

What travelers say

  • Private beach(9)
  • Continental breakfast(8)
  • Staff were friendly(3)
  • Commercial Street(3)

Additional Information about Surfside Hotel & Suites

Address: 543 Commercial Street, Provincetown, MA 02657
Location: United States > Massachusetts > Cape Cod > Provincetown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Surfside Hotel & Suites 2.5*
Number of rooms: 88
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Also Known As:
Surfside Hotel And Suites
Surfside Hotel Provincetown

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