On July 30, 2011, I spent one night at the Comfort Inn at 155 Samoset St. in Plymouth, Mass.
The room rate was to have been $142.49 as confirmed with reservation made 6/24/11.
Due to a cancellation initiated by Comfort Inn, the reserved room was not available when I arrived. An alternate room was offered at a higher rate. I...
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In reponse to this guests comments, it is our policy to only hold reservations that are guaranteed with valid credit card. This was not the case in this reservation. When this guest made his on-line reservation, he used an invalid credit card (it came back declined.) All reservations must have a valid credit card or they will be released. Several...
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