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Hilton Garden Inn Plymouth

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4 Home Depot Drive, Plymouth, MA 02360
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Hilton Garden Inn Plymouth
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Hilton Garden Inn Plymouth
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389 reviews from our community

Traveler rating
    214
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    28
    12
    8
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153
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72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (389)
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Plymouth, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed here with 50+ family members and friends for our recent wedding at the Pavilion at Pinehills. The hotel is clean and quiet, the staff was friendly and polite and accomodating of our many requests, and everyone thanked us for choosing that particular hotel for them to spend the weekend at. I would recommend this place to anyone and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Pittsburgh, PA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My friends and I stayed there for a wedding weekend. It was a clean hotel with solid amenities and plenty of free parking. The best part was a very accommodating staff for the high maintenance wedding guests, of which there were many. Not walking distance to downtown is probably the only drawback.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you very much for your wonderful review! I am happy to hear you thoroughly enjoyed your stay. The team are pros in accommodating wedding guests as we do so many of them on weekends. Thank you for taking the time to write us, we look forward to seeing you again soon! More 

NYC, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We visited Plymouth Rock and Plimouth Plantation. Our overall stay was great and we will be returning to the are during the summer months for whale watching and boating. The trip is very educational for small children

Was this review helpful? Yes
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for your comments on Trip Advisor. I am glad you enjoyed your stay with us! We look forward to your visit this summer. The fishing and Whale watching is only a 10 minutes drive from the Hilton Garden Inn. Sheryl More 

Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As a frequent business traveler, I always stay at the Hilton Garden Inn in Plymouth. The level of service is exceptional - the entire staff takes tremendous pride to ensure you have a great stay. From a genuine welcoming greeting to a great breakfast the next morning the entire experience makes traveling a little easier.

Was this review helpful? Yes 1
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you very much for taking the time to share your experience. I am very happy to hear that our team members took such good care of you and you found the amenities of our hotel to your liking. Hope to see you return soon! Safe travels. Sheryl More 

Auburn, New York
Top Contributor
58 reviews 58 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Plymouth MA for spring school break and stayed at this Hilton Garden Inn. Added the breakfast to our accommodations and feel it was worth it. The chef will make eggs any way you like plus the buffet was generous and good. Beds were quite comfy.

Was this review helpful? Yes 1
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let the Team know that they contributed to your experience. We hope to see you again soon. Sheryl More 

Cataula, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We traveled to Plymouth to visit local historic sites. The hotel was well-situated and priced and advertised with an indoor pool. We arrived to very helpful staff, beautiful lobby, and a pool not in service. Although we were all disappointed, the staff provided free movie night and snacks without any grumbling or negotiating. The facility is beautiful, breakfast was delicious,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Plymouth. I am glad to hear that you enjoyed your stay and that Ronnie was helpful! I will be sure to share your comments with him. I am sorry the pool was not open during your stay we were waiting for a part to repair the motor... More 

Glastonbury, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Huge Sports Group on kids with no adult supervision. Kids ran wild through the entire hotel, Pool Health Club, Halls, etc. Complained to Hotel staff that was over whelmed and unable to cop with the problem. Left Hotel at 10:30 at night

Review collected in partnership with Hilton Garden Inn

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Senior Contributor
22 reviews 22 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here with a group of ladies playing in a soccer tournament close by. The ride into downtown Plymouth was about 5 minutes...Hotel was very clean and the staff very friendly and helpful , recommending places to go and printing out directions for us. Hotel was very busy for a weekend in March but the noise level was fine. They... More 

Was this review helpful? Yes 1
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for taking the time to submit your review regarding the Hilton Garden Inn/Plymouth, Massachusetts. We appreciate your comments regarding the handy location in which we are situated here in Plymouth. We are conveniently located a few minutes drive from downtown and the waterfront as well as close to many local attractions including the Plymouth Rock and the Plantation.... More 

Kansas City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

Truthfully, I usually avoid HGI since a completely unsatisfactory experience in Manhattan, NYC. We stayed here while attending a wedding and the staff was extraordinarily helpful. A record blizzard hit and when we went out to dig out our car- three employees (including the head of housekeeping) came out and insisted on digging out our car. Their helpfulness continued on... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve at the Manhatten NYC Hilton Garden Inn. I am so glad to hear the team did everything they could including shoveling out the cars. We strive to give exceptional service every day, for every guest.... More 

Boston, United States
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 19, 2015

Keane Costa is a class act. In the morning he changed out of his suit to come help me and others shovel out their cars. What other manager would do that for his guests? I will 100% stay at this hotel again. Very pleased.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Sheryl B, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for the feedback about your recent stay. I am so glad to hear Keane did everything could including shoveling out the cars. We strive to give exceptional service every day, for every guest. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in... More 

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