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Holiday Inn Express in Plainville

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164 Washington Street, Plainville, MA 02762
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1 room 1 guest
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Holiday Inn Express in Plainville
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133 Reviews from our TripAdvisor Community

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Traveler rating
    70
    45
    10
    4
    4
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50
28
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a quick stay at the Holiday Inn Express in Plainville. The location is great if you need to jump on the highway or visit the outlets. I gave this hotel a five star rating because of the very capable and competent service of George at the front desk. He knew how to run the hotel! While visiting he... More 

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New York City, New York
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 1 week ago

We were here for a family function about a year ago,the place was nice clean, but now for sure is a lot left the be desire. 1- the room had a strong odor, like a cigar shop. 2 - the shower was cloyed, dirty water wouldn't drain. 3- in this heat wave week, the pool was out of order. 4-... More 

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Fredericton, New Brunswick, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a great hotel, very clean, great morning breakfast, lots of choice. Pool was out of services and the wifi didn't work for 2 days. My husband had work to do, so that was frustrating. Other then that the stay was great, close to patriots place and Gillette stadium. Very close to the xfinity centre and wrenthhan outlets.

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IHGCare, Guest Relations Manager at Holiday Inn Express in Plainville, responded to this review

Dear Jeanette W, Thank you for taking the time to complete a review on your stay. I am happy that you have noticed the cleanliness of the property. On the other hand, please accept my sincerest apologies for unsatisfactory WiFi connection. I understand the discomfort this caused you. This issue will be addressed immediately. Again, I do apologize and regret... More 

Hartford, Connecticut
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 4, 2015

This was our second stay at this HIE. It was another good stay. Our check in was easy though we had to wait as a few folks were checking in at the same time and one of the computers was not working. I was recognized at a club member and was thanked for my patience. The rooms and bathrooms are... More 

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Peabody, Massachusetts
1 review
5 of 5 stars Reviewed July 3, 2015

From the minute I walked into the building until the time I left, I had not one single complaint. The staff was great. The breakfast was wonderful. The room was very well kept. I would stay at this location again no questions asked. Any future hotel needs I will differently book with holiday inn Express.

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Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 29, 2015

Nice clean room helpful staff they let us check in early we were excited to get to the Snoop Dogg concert breakfast not so great but the fact that it comes with the price of the room makes it easier to swallow

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Billerica, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2015

We stayed four days in this hotel and were very pleased. It is immaculate and the breakfast variety is wonderful. The staff are so pleasant and accomodating and this hotel is about two minutes from the new casino in Plainville, MA. right off of route 495 south, exit 14B. Couldn't be any easier to get to. We will stay here... More 

Was this review helpful? Yes 1
Bangor, Maine
Level Contributor
2 reviews
2 of 5 stars Reviewed June 18, 2015

Was just there for 4 days on business. My first night didn't go well: first, the remote didn't work (that's minor - but nonetheless, an inconvenience). But the smoke alarm in my room started going off at about 9PM! The girl from the front desk came up right away but neither of us could get it to stop beeping, even... More 

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George M, Manager at Holiday Inn Express in Plainville, responded to this review

Dear Gayle S, First, I want to thank you for taking the time to leave us some feedback about our hotel. I want to apologize about the experience that you had. That is definitely not an experience that we ever want any guest to have and is definitely not something that happens often at all. Please know that the hot... More 

Arlington, Texas
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 26, 2015

This is a clean hotel and conveniently located to South Walpole, Sharon. It is not far from the Lafayette House, which is a must visit every time I visit here. It is also conveniently located near Patriot Place. Breakfast is standard for Holiday Inn Express: eggs, sausage/bacon, biscuits, gravy, cereal, fruit, milk, juice and yogurt.

Was this review helpful? Yes 1
Massachusetts
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 24, 2015

The staff was very friendly. Rooms and common areas were quite clean. A nice breakfast in the morning. I ended up getting a handicapped room which was quite spacious but did not come with a refrigerator or microwave; not sure about the other rooms. The only problem with the place is that it has been built on a pretty small... More 

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