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All 2 Plainville B&Bs / inns

Holiday Inn Express in Plainville

2.5 of 5 Small Hotel   |   164 Washington Street, Plainville, MA 02762
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Ranked #1 of 2 Plainville B&B and Inns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
OrangeSquirrel Connecticut
  • Overview
  • Reviews (107)
  • Photos (36)
  • Amenities
  • Q&A (1)
  • Room tips (13)
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107 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I would have given 5 stars if not for the slightly inept front desk staff. My room was not ready on time, and I had to sit in the lobby over an hour - until close to 4:00 p.m. - before I could finally get my room. And it wasn't until I went back up to the desk and insisted... More

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Quebec City, Canada
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 12, 2014

Went there cause we were attending a Patriots game and were also going to see concerts at Comcast Center (now Xfinity center). It's a couple of minutes drive from Gillette stadium. A couple of minutes also from the Wrentham outlets. Ok breakfast. Room was clean. Beds confortable. Can be a little bit Noisy depending on who's your neighbour. If they... More

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East Providence, Rhode Island
14 reviews 14 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 30, 2014

I stayed overnight to attend a 6pm wedding. I appreciated the 3:00 check-in, a little later than other hotels I have stayed at. The check-in process was simple and was given the code for free wifi without having to ask. The room itself was clean. The queen bed had 4 pillows and the mattress was firm, but comfortable. There was... More

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Reisterstown, MD
Top Contributor
58 reviews 58 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 30, 2014

We stayed here one night dropping off my daughter at Brown University in Providence. I waited too long and was unable to get a reasonable rate in Providence so I made a reservation at this hotel; it's about a 20 minute drive to Providence. The hotel is very clean and has a small but working fitness room. The beds were... More

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Montreal, Canada
1 review
5 of 5 stars Reviewed June 25, 2014

Stayed her June 21-23 for a long weekend and Paramore concert at Xfinity Center in Mansfield. I am extremely picky about everything and this hotel was awesome. The front desk staff was friendly & accomodating. The rooms were super clean & upgraded, as was the rest of the hotel. Free breakfast saved us time & money with 2 teens. Will... More

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Rochester, Minnesota
Top Contributor
89 reviews 89 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 24, 2014

Stayed here for 3 nights and I would say thumbs up! Nice, soft, comfy beds! Plenty of pillows and a nice meeting area down in the lobby! The first thing that comes to mind was nice and clean. The country surrounding this hotel is beautiful as well!

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Las Vegas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 29, 2014

Way overpriced. Rooms very rarely ready at "check-in time." Owner, usually at the counter, more interested in dollars and cents than the customers' comfort. Stay on the road, a few miles north is a much cheaper, and equally cofortable. I will avoid this facility on my next journey to New England.

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IHGCare, Guest Relations Manager at Holiday Inn Express in Plainville, responded to this review

Dear Andre L, Thank you for taking the time to review our hotel. It is regrettable that you were not fully satisfied with your stay and with the level of service that you received on check in. As for our room rates, we strive to provide a competitive rate in the area. It is not our intent to inconvenient our... More

Senior Contributor
48 reviews 48 reviews
19 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed May 28, 2014

After three fantastic Bruce shows we spent the last two nights of our vacation in Plainville because of its proximity to Wrentham Outlets and Boston Airport. We arrived late morning after driving from Uncasville and were greeted by a really lovely member of staff, Angie, who explained the rooms were not quite ready but we could leave our bags with... More

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 25, 2014

Everything was very clean and we enjoyed our stay. We were impressed by the staff, especially Kristi. There was a particularly challenging client who was being quite "grumpy" and she handled the situation very professionally. The breakfast was good especially the "pancake printer"!

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1 review
1 of 5 stars Reviewed May 10, 2014

The rooms are lacking in general wiping down surfaces. The floors by the beds have a lot of debris from person who stayed prior probably. Also, let me take a moment to speak about the customer care that Disappointed me the Most. My kids and I were waiting in the lobby for our room when another woman was also waiting.... More

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Pchey, Manager at Holiday Inn Express in Plainville, responded to this review

Dear Becky, I am very sorry to hear you had an unsatisfactory stay with us and I have sent you a private message to discuss this issue further. I ensure you that is not the norm of how we treat our guests and I do hope you will give us another chance to make it right. Yours in Hospitality, Angie... More

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Additional Information about Holiday Inn Express in Plainville

Address: 164 Washington Street, Plainville, MA 02762
Phone Number:
Location: United States > Massachusetts > Plainville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express in Plainville 2.5*
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Also Known As:
Holiday Inn Express In Plainville Hotel Plainville

36 photos of this hotel

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Bathroom (3)
Room/suite (4)
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All management photos (28)
Room/suite (12)
Hotel & grounds (4)
Dining (5)
Business center/function rooms (2)
Pool/beach area (1)
Other (4)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
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Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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