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Holiday Inn Express in Plainville

Certificate of Excellence
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164 Washington Street, Plainville, MA 02762
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Holiday Inn Express in Plainville
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Ranked #1 of 2 Plainville B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
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122 reviews from our community

Traveler rating
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    42
    9
    3
    2
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45
27
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal
Top Contributor
99 reviews 99 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel had been selected for our soccer team for a weekend stay. We were please to know in advance the hotel had gotten great reviews on TripAdvisor. We were not disappointed. Hotel was located close to the highway, without being noisy. The rooms were comfortable and clean. The service was great. Free parking and breakfast, usable wifi, great rate.... More 

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MngPlainville, Manager at Holiday Inn Express in Plainville, responded to this review

Thank you for taking the time to let us know about your recent stay. We are delighted to hear you found our property clean and up to date. We are very happy you also enjoyed our breakfast and certainly look forward to your return. Safe Travels! More 

Statesville, North Carolina
Top Contributor
57 reviews 57 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 24, 2015

My company sends people to this area for work. We use this HIE exclusively. It is clean, safe and comfortable. The staff makes you feel welcome and greet you by name and they will do special things like put you in the same room on every visit if you ask. A big shout out to Angie! She is the best.... More 

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Gouldsboro, Maine
1 review
5 of 5 stars Reviewed January 3, 2015

This hotel is fairly new and in excellent condition. It is easy to access from 495 and is close to wren than village outlets and patriots place. Restaurants are plentiful nearby. The staff from Bill and Angie at the front desk who couldn't do enough to make us feel welcome to the housekeepers who made up the rooms are caring... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2014

We stayed there for 3 nights for a visit and a Patriots game. The room was clean and comfortable and the staff were nice to us and helpful. They gave us what we needed and even tips on what to do and where to eat in the area. If I come again in the area I'll book this hotel without... More 

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North Stratford
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 10, 2014

The Night before Thanksgiving It was icy & snowy. This was a great shelter from the storm. We Liked the Beds, ours were firm. The Staff were very Nice, Angela put out a great morning breakfast. And Kristine even found something we left behind and got it back to us. We are looking forward to staying there again and thanking... More 

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Dalhousie, NB
Top Contributor
120 reviews 120 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed December 8, 2014

We stayed there after a long day of shopping in wrentham at the luxury outlets. Needless to say we were looking forward to a good nights sleep! Check in was a snap, and HIE are always providing great sleeps in their mattresses, linens and pillows! This hotel did not disappoint! And a nice little breakfast was included with room and... More 

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Waterbury, Connecticut
Contributor
18 reviews 18 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 12, 2014

Clean hotel nice staff but beds are horrible. The beds were so soft my back killed me for days after! The hotel looks clean seems new. Staff was very nice called for extra blankets they were there within minutes. Really can't complain except the beds were the worst! Great shopping near by minutes from Wrentham Outlets.

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IHGCare, Guest Relations Manager at Holiday Inn Express in Plainville, responded to this review

Dear Beechlover1232, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and cleanliness. However, we’re sorry we fell below your expectation regarding the bed. We will address this concern. I assure you that the feedback of our hotel will be... More 

Lower Sackville
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 8, 2014

A friend and I stayed here to do a little touring and shopping before heading to a charity event down in Plymouth. From the front desk staff to the room to the breakfast, I could not find a complaint if I tried. My friend is a bit of a clean freak and this room passed her inspection! We felt safe... More 

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New York City, New York
Top Contributor
147 reviews 147 reviews
38 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed November 1, 2014

This was a corporate booking so I had no choice, next time I will and will pass if we the bookin is at this location. The room smelled; it was musty and a bit rancid. The air was on when I entreted the room so I think it must be a room they had not used in a while so... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express in Plainville, responded to this review

Dear Pandora_is_Eve, Thank you for taking the time to write a review. We regret that the overall quality and room condition did not make for a comfortable stay. Please accept our apologies for any inconvenience these aspects have caused. We take all feedback from our guests seriously as it helps us gauge what we are doing right and what we... More 

Bloomington
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2014

Stayed here on a trip to Boston because this was as close as we could get a halfway sane price. (It was still on the expensive side for a Holiday Inn Express, but was tolerable). The property wasn't objectionably dirty, but I have seen cleaner ones. I appreciated the contact-less keycards (how many times have I had to figure out... More 

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