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The Inn At Lenox View

1055 South Street, Pittsfield, MA 01201 (Formerly Comfort Inn Pittsfield)
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The Inn At Lenox View
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97 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • All months
    (97)
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    (18)
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    (37)
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    (17)
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London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I booked this hotel a couple of months ago and received a confirmation email from the hotel. But when I got there, the hotel had been demolished. No contact from the hotel at any point to warn us although the website does now say they're closed as they're undergoing construction. Completely unprofessional - avoid when it reopens.

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Springville, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

I have stayed at the Inn at Lenox View twice while in Pittsfield for business. This staff members have been wonderful, friendly, and very accommodating (even when the recent weather played havoc on my plans to stay). Rooms are spacious and have microwaves and fridges. The hotel is clean, and has all the amenities I needed (in room wifi, business... More 

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Lake Peekskill, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 22, 2015

After driving up the very icy driveway to a parking area which was just as icy, I knew we should have turned around and not even gone inside. However, we gave it a chance. We were greeted by a lovely young woman who allowed us to check out the room we were to stay in. The bed was not fully... More 

Was this review helpful? Yes 3

Travelers are raving about these Pittsfield hotels

Brooklyn, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 21, 2015

The location is a little quirky, you need to look out for the turn because you go up a hill to the parking lot. Lobby is small, but again decent. Chairs and tables to sit at, some couches. It is clean and the staff is efficient. You get the feeling its a small operation and they work hard to keep... More 

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Princeton, New Jersey
Level Contributor
121 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed October 26, 2014

Strange location up a hill; the hotel was barely visible from the street. Intercontinental/Holiday Inn Express purchased this property so good things are coming. Older carpets, older decor. Room was comfortable but some spider webs. A lot of TV channels not HD. Breakfast was fine, a decent selection. Front-end personnel very friendly. There were only 8-10 others the day I... More 

Was this review helpful? Yes 1
Portland, Maine
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 21, 2014

First room third floor room clean and nice but had no a/c. Manager said many rooms had a/c units not working. Moved to first floor room. A/c worked but room a mess. Wallpaper falling down in bathroom and under window. Major fuzzy dust in a/c face vents. Tub faucet know broken. At check out girl barely said 2 words to... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 3, 2014

The hotel is quite hard to find if you are new in the area. The hotel lobby, elevator and furniture are very old; outdated and not clean. We found out that hotel will be demolished and a new Holiday Inn Express will be constructed on the same location. We found Chris, front desk clerk was very helpful and accommodating. He... More 

Was this review helpful? Yes 1
New England
Level Contributor
103 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
3 of 5 stars Reviewed August 11, 2014

Couldn't understand why I couldn't find this hotel on the Comfort Inn website, kept getting redirected to booking.com. The reason, it's no long really a Comfort Inn! It's in transition to being torn down and rebuilt as a Holiday Inn Express (sign right at the entrance). My stay was okay though. Nice front desk folk, room in good repair, I... More 

Was this review helpful? Yes 3
Kirkwood, New York
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 7, 2014

I escorted a bus to Tanglewood and we stayed at The Comfort Inn. Jay, the manager was most accomodating and we were all very pleased with our rooms. The linens were first class as well as the rooms. We found everything about the inn was very clean and plesant. Our continental breakfast was sufficient, hot and cold entrees. I would... More 

Was this review helpful? Yes
Sudbury, Ontario
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 13, 2014

This hotel needs a serious ugrade. Shabby bath and the carpet really didn't look like it had been vacuumed. The front desk staff was nice and helpful and friendly. The next morning during their mini breakfast cleaning staff were damp mopping the floors with Lysol, yuck and the floor in the lobby was so wet my sister slipped. There were... More 

Was this review helpful? Yes 1
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