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The Inn At Lenox View

1055 South Street, Pittsfield, MA 01201 (Formerly Comfort Inn Pittsfield)
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The Inn At Lenox View
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The Inn At Lenox View
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96 reviews from our community

Traveler rating
    20
    29
    24
    11
    12
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24
27
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Springville, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

I have stayed at the Inn at Lenox View twice while in Pittsfield for business. This staff members have been wonderful, friendly, and very accommodating (even when the recent weather played havoc on my plans to stay). Rooms are spacious and have microwaves and fridges. The hotel is clean, and has all the amenities I needed (in room wifi, business... More 

Was this review helpful? Yes
Lake Peekskill, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 22, 2015

After driving up the very icy driveway to a parking area which was just as icy, I knew we should have turned around and not even gone inside. However, we gave it a chance. We were greeted by a lovely young woman who allowed us to check out the room we were to stay in. The bed was not fully... More 

Was this review helpful? Yes 1
Brooklyn, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 21, 2015

The location is a little quirky, you need to look out for the turn because you go up a hill to the parking lot. Lobby is small, but again decent. Chairs and tables to sit at, some couches. It is clean and the staff is efficient. You get the feeling its a small operation and they work hard to keep... More 

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Princeton, New Jersey
Top Contributor
113 reviews 113 reviews
51 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 26, 2014

Strange location up a hill; the hotel was barely visible from the street. Intercontinental/Holiday Inn Express purchased this property so good things are coming. Older carpets, older decor. Room was comfortable but some spider webs. A lot of TV channels not HD. Breakfast was fine, a decent selection. Front-end personnel very friendly. There were only 8-10 others the day I... More 

Was this review helpful? Yes 1
Portland, Maine
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 21, 2014

First room third floor room clean and nice but had no a/c. Manager said many rooms had a/c units not working. Moved to first floor room. A/c worked but room a mess. Wallpaper falling down in bathroom and under window. Major fuzzy dust in a/c face vents. Tub faucet know broken. At check out girl barely said 2 words to... More 

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2014

The hotel is quite hard to find if you are new in the area. The hotel lobby, elevator and furniture are very old; outdated and not clean. We found out that hotel will be demolished and a new Holiday Inn Express will be constructed on the same location. We found Chris, front desk clerk was very helpful and accommodating. He... More 

Was this review helpful? Yes 1
New England
Top Contributor
98 reviews 98 reviews
20 hotel reviews
219 helpful votes 219 helpful votes
3 of 5 stars Reviewed August 11, 2014

Couldn't understand why I couldn't find this hotel on the Comfort Inn website, kept getting redirected to booking.com. The reason, it's no long really a Comfort Inn! It's in transition to being torn down and rebuilt as a Holiday Inn Express (sign right at the entrance). My stay was okay though. Nice front desk folk, room in good repair, I... More 

Was this review helpful? Yes 3
Kirkwood, New York
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 7, 2014

I escorted a bus to Tanglewood and we stayed at The Comfort Inn. Jay, the manager was most accomodating and we were all very pleased with our rooms. The linens were first class as well as the rooms. We found everything about the inn was very clean and plesant. Our continental breakfast was sufficient, hot and cold entrees. I would... More 

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Sudbury, Ontario
Contributor
15 reviews 15 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 13, 2014

This hotel needs a serious ugrade. Shabby bath and the carpet really didn't look like it had been vacuumed. The front desk staff was nice and helpful and friendly. The next morning during their mini breakfast cleaning staff were damp mopping the floors with Lysol, yuck and the floor in the lobby was so wet my sister slipped. There were... More 

Was this review helpful? Yes 1
Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 6, 2014

Thank you, Comfort Inn for taking us in at the absolute last minute after our original booking had been given away without notice. The gave us a great deal, with two joining rooms. The breakfast was more than we expected! The rooms were nothing fancy, but exactly what we needed.

Was this review helpful? Yes 3
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