I stayed 1 night at this hotel for a business trip. My company paid for this trip. Location It is relatively easy to get to/from the hotel, there is a traffic circle that you have to navigate around to get to the entrance and then make a left-hand turn into the entrance and an immediate right into the garage. Room... More

Pros: Room was clean. Con:We were given a room on the 12th floor. The floor above, it turned out, is used for events. We were there on a Saturday night, returning from a local visit at about 11 PM. As we were getting into bed, there was such noise and intensive pounding from above that sleep was impossible. The front... More

My husband and I stayed one night, as we were in town for a meeting. We had a room on the 7th floor, with a very comfortable king size bed. This is an older hotel, but the room was nicely updated, and everything was very clean. The hotel was busy with a wedding and several smaller parties due to graduation,... More

We stayed at the hotel for my 12 year old son's Memorial Day "Dan Douqette" baseball tournament. Unfortunately it rained the whole weekend and several games were postponed. Many of the kids staying at the baseball camp property down the road wanted to come back to the hotel to use the indoor pool. The hotel was packed with baseball players... More

Being a Pittsfield native son I had fond memories of the then Berkshire Hilton, now Crowne Plaza in Pittsfield. We made plans by booking directly with the Hotel staff, and were very clear on our requests. The reservation staff was friendly and accomodating. We wanted a pool side room so our twins could swim as we were in town for... More

Nice hotel with affordable rates and clean rooms. It would be nice, though, if the cleaners didn't talk to each other early in the hall and wake guests up early. Otherwise management is professional and the wifi service is strong.

I had to change my reservation at the last minute and drop one day. What I didn't realize is their penalties for cancellation/alteration equalled the cost of the time I was deleting from the trip. If you are going to stay at this place, make sure you are absolutely committed to your dates, otherwise it will cost you. For what... More

Our stay did not start out well; the front desk clerk was beyond rude and only after the desk manager stepped in was the issue corrected. Our room was nice enough; the wifi worked fine. There wasn't a microwave or fridge, which I've grown accustom to in similarly priced hotels. Vending machines were on another floor and were out of... More

This was the third time we stayed here for a bowling tournament. While the hotel is old, it is clean and the beds and rooms seem to have been updated. The parking garage is a little scary because it too is old, and in need of some repairs, but I felt perfectly safe using it at night. The indoor pool... More