Stayed here as part of a timeshare sales free weekend. Still can't figure why we didn't stay at the vacation villages timeshare. Sidenote; if that is why you're coming beware. Don't believe any of the 1 hour no pressure tour hype the sales person tells you. We got out in 2.5 hours and had to be very rude to do... more

We were lured by a telemarketer to stay for "free" at this hotel (Patriot Suites in Pittsfield) so we could "learn" more about the Berkshires. We were ensured that our trip had NOTHING to do with high pressured sales gimmicks, but we felt certain there had to be a catch. They claimed their intention was if we liked what we... more

We reserved a block of rooms for a weekend in February for 20 friends and family to stay while we went skiing and enjoyed a winter break in the Berkshires. The hotel was extremely accommodating to us and placed our entire party at one end of the hotel so we were together. Thanks to Jennifer who helped coordinate all of... more

We have been invited to a timeshare tour at the Vacation Village and they arrange for us to stay for one night. This location is good for skiing, close to Bousquet, Butternut and Jiminy Peak. The skiing in Berkshire is great even in Thanksgiving. This year is cold. Hotel is very new. It is close to large supermarket and many... more

Patriot suites: Main lving area appears large, because the furniture is small. My Wife kept falling into the center of the fold out sofa. There were no glasses/plates to be found, and the coffe maker had the presence of mold in the water chamber. Heat was off upon our arrival, so we had to leave until the room heated up!... more

I would hate to stay at the home of one of the people who rate this place as anything but poor. Its a fairly new facility and when they built it THEY SPARED ALL EXPENSES! The rooms are very small for suites, the heating unit is out of an Alabama trailer park (no central controls to adjust the temp), the... more

Like the last reviewer, I cannot understand how this property received such low ratings. I stayed at this resort because of the Vacation Village offer and was extremely pleased with the accommodations. All rooms are one bedroom condo suites, very nicely decorated, extremely clean, and very spacious. We stayed for 3 nights and did not hear a thing. The pool... more

We stayed as part of the Vacation Village free weekend. Lets disassociate that completely and discuss this hotel alone. Similar comments above - I share..... clean, spacious rooms, great pool and hot tub. Workout room - barely the basics with only ONE treadmill. Now lets get to the real issues.... NOISE. Was this hotel built without insulation? Let me elaborate...... more

It’s our practice to check out the Trip Advisor hotel reviews before we go anywhere so after reading the comments about the Patriot Suites we were a little apprehensive about our 3 free nights courtesy of the Vacation Village timeshare people. We were more than pleasantly surprised and began to wonder what all the complaints were about. Here’s our experience... more