We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Berkshire Hills Inn & Suites

Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
Hotel deals
1350 West Housatonic Street, Pittsfield, MA 01201 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN PLUS Berkshire Hills Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS Berkshire Hills Inn & Suites
Write a Review

248 reviews from our community

Traveler rating
    121
    88
    36
    2
    1
See reviews for
80
90
6
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (248)
  • Mar-May only
    (58)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (72)
  • Dec-Feb only
    (39)
All months
Peterborough, New Hampshire
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very close to Lenox and Stockbridge and the Kripalu center. Very nice and clean. the beds are really comfortable! I stayed here as it was very convenient to the Yoga training weekend I was attending in PIttsfield MA. The staff was very friendly , helpful, and accommodating. My friend forgot her own personal pillow in the room and did not... More 

Was this review helpful? Yes
Woodbridge, Virginia
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great bargain...nice full breakfast included. Very clean rooms and the hotel staff was very good. Great team there from desk to breakfast to house keeping. Good base location to see the sights in Pittsfield and the surrounding area. Would stay here again.

Was this review helpful? Yes
Rochester, New York
Top Contributor
127 reviews 127 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights here. Checked in the first night not knowing it would take all day to see the Shaker Village. So we returned for a 2nd night. Nice, quiet rooms. Breakfast is what it is at any of these places. Not great, but enough to get you through to lunch. Plenty of parking. The price was very reasonable.... More 

Was this review helpful? Yes
Lansing, Michigan
Top Contributor
122 reviews 122 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted to get off the highway and enjoy a little of the Berkshires...and this property met our needs...we were welcomed by very friendly staff and found our room to be very clean and well equipped. Well worth the drive from the NY tollway!!!

Was this review helpful? Yes
m1desai, Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Dancisak, Thank you for your feedback about your stay. I am happy to see that the Best Western Plus Berkshire Hills Inn & Suites was comfortable and clean. Being that we are right on the major route in and out of the Berkshires, it certainly adds to our Berkshire neighborhood charm. We hope to see you again! Best Western... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hubby and I stayed here while passing through the Berkshires visiting some family. We opted for the jacuzzi suite, and boy were we glad we did that! The jacuzzi was in its own separate room that had its own thermostat and television which was awesome! The room was very spacious with chairs and a table for eating or just having... More 

Was this review helpful? Yes
m1desai, Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Greetings Shereene K, Thank you so much for your terrific review! I am happy to see you would recommend The Best Western Plus Berkshire Hills Inn & Suites to anyone! Your compliments about the hotel are greatly appreciated! We are always looking for ways to provide our guests with the best possible experience. We look forward to seeing you soon.... More 

Buffalo, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best Western hotels such as this one in the Berkshires provide very clean, comfortable rooms and very caring staff. The hotels may not be luxurious, but do provide every comfort needed while traveling. That is why we stay at Best Western hotels. Great value for the price!

Review collected in partnership with Best Western

Was this review helpful? Yes
m1desai, Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Leland H, Thank you so much for taking the time to share your experience with us. We will be sure to pass along your kind words to the whole team. Our team's number one focus is service and I am glad it shows. We look forward to welcoming you back to The Berkshires and the Best Western Plus Berkshire... More 

Cape Cod, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Glad we made this choice. The staff was very attentive and the facility was clean and quiet. Everything looked new and nicely decorated. We were able to kick back after a long trip and social event the day before. Breakfast was exceptional. Location was away from the city and located away from the road.

Review collected in partnership with Best Western

Was this review helpful? Yes
m1desai, Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear 202alfredg, There is nothing we love more than to hear such raving reviews of your guest experience and it sounds like we have become your number #1 hotel when visiting The Berkshires. Thanks for taking the time to write such a wonderful review. We will be thrilled to have you back here again and again! Thank you again! Best... More 

Hillsboro, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel staff is great here, breakfast is good. Location is away from a lot of restaurants, so be prepared to drive everywhere. Price is a little on the high side, but they claim a lot of tourism drive up price. Overall a good hotel

Review collected in partnership with Best Western

Was this review helpful? Yes
m1desai, Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Paul T, Thank you for taking the time to post your feedback here, we appreciate your time to help us improve our services and amenities.We are thrilled to hear you enjoyed your stay and found the hotel very clean and comfortable with updated rooms and a nice free breakfast. Although our rate may seem higher than other Best Westerns... More 

Coventry, Connecticut
Top Contributor
140 reviews 140 reviews
15 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first stop from New York visit,(on our way to Ct.) we did reserved the hotel for one night only. It was easy enough to find (GPS). We did appreciate the nice person (Bough) during the check-in and gave us some directions to near-by restaurants. The room was nice and spacious, we find it very clean and smelled... More 

Was this review helpful? Yes 1
m1desai, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Hi Felixberto E, Thank you for taking the time to provide such thorough feedback! I am so glad to hear that Bo was amazing! We are lucky to have him apart of our team! And am also glad to hear you had an amazing experience!! We look forward to hosting you again in the future! Have an amazing rest of... More 

Ballston, new york
1 review
5 of 5 stars Reviewed 3 weeks ago

Great place. Very good value. Breakfast was unrivaled at any BW. Everything was new. Great place. Very good value. Breakfast was unrivaled at any BW. Everything was new. Great place. Very good value. Breakfast was unrivaled at any BW. Everything was new.

Review collected in partnership with Best Western

Was this review helpful? Yes
m1desai, Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Sasha222, Thank you for your kind words on Tripadvisor. I was delighted to see that our staff was very helpful. Thank you for describing our breakfast as "unrivaled at any BW", we try to put out more then required. We look forward to your next visit to The Berkhshires! More 

Questions? Get answers from hotel staff and past guests. Ask a question

72 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Room/suite (9)
Viewed
View from room (3)
Viewed
Hotel & grounds (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (28)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay