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All 9 Pittsfield hotels

BEST WESTERN PLUS Berkshire Hills Inn & Suites

2.5 of 5 Hotel   |   1350 West Housatonic Street, Pittsfield, MA 01201 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
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82%
Ranked #1 of 9 Hotels in Pittsfield
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 2 days ago
Theron G Norwich, United States
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180 reviews from our community

Traveler rating
    86
    62
    29
    2
    1
See reviews for
61
67
4
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Norwich, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

i was in pittsfield for business and, having stayed at best western's in the past, i reserved my room. the hotel is clean, attractive, and quiet. the hotel staff were very friendly, knowledgeable and helpful. i would definitely stay here again. the staff at this hotel was great and would be good employees in other areas. they were well rounded... More

Review collected in partnership with Best Western

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North Attleboro
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Off the beaten path, but worth looking for, this wonderful hotel has all the charm and hospitality you will need. You need an immaculate room, a quiet sleep, a delicious breakfast, and above all, good staff. Bo, a young man often at the front desk, is an added bonus. He's professional, courteous and efficient.

Review collected in partnership with Best Western

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Boynton Beach, Florida
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

OVERALL our stay was great.WE stayed 12 days [our sons wedding] THIS was our second stay at this well oiled hotel.MAYUR JEN AND JEN were very helpful WE really have no complaints.IT is a little out of the way but you know what,it was quiet.

Review collected in partnership with Best Western

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Winnetka, United States
1 review
5 of 5 stars Reviewed 1 week ago

Quiet, convenient to Shaker Village. Easy Parking, courteous staff, Clean and fresh, even though I recall the structure ahs stood for about fifteen years, it feels brand new. We choose the North side which faces a woods, rather that the Route 20 side

Review collected in partnership with Best Western

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Monson
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Only compliments for the staff of this hotel. Very clean, excellent staff and a decent breakfast. Because of the comfort and cleanliness of this hotel we will stay again and highly recommend it. The room and bathroom was so clean that I actually took a shower (hotel bathrooms scare me). The front desk even found my lost keys and returned... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Andover, Massachusetts
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I made a last minute trip out to Tanglewood in August. As expected it was difficult to find a hotel room near Lenox, MA during the summer months. We chose to stay at this Best Western as it is just about a 15 minute drive to Tanglewood. I got the impression that the building had been constructed for a different... More

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Gainesville
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Enjoyed four nights in this well-situated hotel. Accommodations were very satisfactory; all staff we interacted with were very friendly and helpful. Only two negatives: a slow-draining tub and a skunk stench that infiltrated our third-floor room three of the four nights we stayed. After third night we informed staff who placed ammonia outside. No skunk smell last night of stay.... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
m1desai, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

We would like to thank you for sharing your honest and detailed feedback about your stay. We sincerely apologize for any inconvenience the skunk may have caused. Thank you for bringing this to our attention so we were able to resolve the issue. We also appreciate your great comments about the hotel! Again, we appreciate all your comments and thank... More

New Rochelle, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Summer weekends are peak season in the Berkshires, especially for celebrity performer concerts at Tanglewood. This hotel was expensive for our Saturday night stay, but not so out-of-line with others in the area. The location was convenient not only to Tanglewood, but to other activities in Richmond, and to attractions to the north. Best Western's "plus" was evident in the... More

Was this review helpful? Yes 3
m1desai, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

What a great compliment, this means the world to us and we love to be able to share such positive feedback with our staff. Our staff works hard and takes pleasure in maintaining the cleanliness and beauty of the hotel in addition to providing a level of service and respect as our guests deserve nothing but the best. The breakfast... More

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went to the Berkshires on a golf trip with my wife. We both could not been happier with our accommodations for two nights. The staff was friendly and and efficient. The breakfast was plentiful and good quality. Check in and check out we're very efficient. I would recommend this facility to everyone.

Was this review helpful? Yes
m1desai, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Thank you for sharing your excellent review of our hotel on Trip Advisor! We appreciate your loyalty to our hotel and your great comments. We hope to see you again soon next time you are visiting the Berkshires. More

Brooklyn, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a 2 day family vacation. What can i say, the price for their suite was really affordable, yet the decor & cleanliness was up to par with the more luxurious chains. Staff was always willing to help. Very family friendly hotel. Would definitely come back here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
m1desai, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Thank you so much for all your kind words. We are appreciative of the time you spent to give us a positive review about our Best Western Plus! We are thrilled that you enjoyed your accommodations and that you got to experience customer service at its best which is what we strive for. Thanks you again and we hope to... More

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Additional Information about BEST WESTERN PLUS Berkshire Hills Inn & Suites

Address: 1350 West Housatonic Street, Pittsfield, MA 01201 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Phone Number:
Location: United States > Massachusetts > Berkshires > Pittsfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Berkshire Hills Inn & Suites 2.5*
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada

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