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All 9 Pittsfield hotels

BEST WESTERN PLUS Berkshire Hills Inn & Suites

2.5 of 5 Hotel   |   1350 West Housatonic Street, Pittsfield, MA 01201 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
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Ranked #1 of 9 Hotels in Pittsfield
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
4 of 5 stars reviewed yesterday
Marlene D Four Oaks, United States
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191 reviews from our community

Traveler rating
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    69
    29
    2
    1
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63
75
4
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Four Oaks, United States
1 review
4 of 5 stars Reviewed yesterday NEW

We were re-visiting the Berkshires, where we met 39 years ago and couldn't have chosen a better place to stay than Best Western! They were so welcoming and met our needs. The bed was warm and cozy on those cool fall nights. We WILL stay there again.

Review collected in partnership with Best Western

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Springfield, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great accommodations. Quiet and a great breakfast. We were out for a Fall foliage ride and found the hotel on Route 20 at the last minute and it was close to restaurants in Pittsfield. Definitely would return.

Review collected in partnership with Best Western

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Lexington, MA
Top Contributor
50 reviews 50 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Over the years, we have stayed at quite a few hotels in the Best Western chain, and we have found them all to offer a comfortable stay and a good value. This one was no exception; there were, however, a couple of disappointing features about it, which pertained to our particular room. We stayed in one of the better rooms... More

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Austin, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed one night at this hotel on a fall foliage tour of New England. We found the accommodations at this hotel very good with excellent service. We initially thought the hotel was somewhat overpriced - $117 per night plus taxes. We had very good internet connection and the bed and pillows were very comfortable. One problem... More

Review collected in partnership with Best Western

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Lynn, Massachusetts
Contributor
11 reviews 11 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel for a couple of nights. The hotel was very clean and the front desk staff were friendly and helpful. The breakfast that was included exceeded our expectations. The bed was very comfortable.

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United States
1 review
5 of 5 stars Reviewed 1 week ago

We have a large family, and had difficulty finding a place to accommodate all of us in one room. The Best Western had the family suite which fit all 6 of us comfortably. The hotel was comfortable, clean, and had really nice rooms. We had a great time there, and would stay there again without hesitation.

Review collected in partnership with Best Western

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Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the most wonderful hotel! Clean, beautiful, great food, excellent and friendly staff. Quite charming and a great value. This was also the best bed we slept on in our New England trip. This is a great value at a great location, near everything you want to go to.

Review collected in partnership with Best Western

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Elmshorn, Germany
Top Contributor
151 reviews 151 reviews
91 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed two nights here, no complaints. Room was clean, breakfast room was large and breakfast selection was good. Internet access fast and the location was close to downtown. Will recommend this BW Plus without hesitance

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Rochester, New York
Top Contributor
125 reviews 125 reviews
32 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a very pleasant experience! The rate was low, the service was quality, and the sleep quality was excellent. The staff seemed to genuinely care that our stay met our expectations ... they were flexible and engaged.

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m1desai, Guest Relations Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

We are appreciative of the time you spent to give your review on Tripadvisor. We pride ourselves for our friendly and courteous staff and always try to make every guest's stay enjoyable. It is gratifying for us that you enjoy your accommodations with us and that you get to experience customer service at its best which is what we strive... More

Glenmont
Top Contributor
53 reviews 53 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for my birthday weekend and we had a great time staying here. The rooms are big and spotless, and the beds are comfortable.The whole hotel is really clean. The staff is friendly. We left behind an item and the staff said they could ship it to us. The internet works good. The free hot breakfast is also... More

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m1desai, Guest Relations Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Thank you for your review on tripadvisor. We appreciate your positive feedback and are delighted to hear you enjoyed your stay at our Best Western Plus. Our property is well maintained thanks to a wonderful caring staff. Its great to hear you were able to enjoy the free deluxe hot breakfast! We hope to see you next time you are... More

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Additional Information about BEST WESTERN PLUS Berkshire Hills Inn & Suites

Address: 1350 West Housatonic Street, Pittsfield, MA 01201 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Phone Number:
Location: United States > Massachusetts > Berkshires > Pittsfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada

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