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BEST WESTERN PLUS Berkshire Hills Inn & Suites

2.5 of 5 1350 West Housatonic Street, Pittsfield, MA 01201 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
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BEST WESTERN PLUS Berkshire Hills Inn & Suites
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BEST WESTERN PLUS Berkshire Hills Inn & Suites
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222 reviews from our community

Traveler rating
    106
    78
    35
    2
    1
See reviews for
74
82
4
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Needed a hotel room in a pinch in Pittsfield, MA. Chose The Best Western and couldn't have been happier. The free breakfast was simple but hit the spot and the 24 hour tea/coffee was a nice touch. Rooms were well appointed and each staff member I spoke to was friendlier than the last. The room was not serviced throughout the... More 

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Tampa, Florida
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in a nice room with a separate sitting area that included a gas fireplace. We had large windows to watch the snow coming down! Hot breakfast and good coffee in the morning. We would stay here again.

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Boston, Massachusetts
Top Contributor
62 reviews 62 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

we were meeting my sister and her husband in Pittsfield. We needed a place we could spend the night but have space to sit around and talk. The 2 room suite worked great. The room is not overly decorated (wallpaper has a few loose places) and the bathroom is small but we didn't care.It would have been nice to have... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Nice rooms but little problems don't get fixed. Toilet rocked and the sink drained slow. Out of fruit for breakfast. Internet slow to get connected to but then extremely fast. Beds are too soft. Updated 2 years ago. Rooms are very new and nice.

Review collected in partnership with Best Western

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New York City, New York
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very well kept best western central to Berkshires sights. Rooms are clean and updated and staff is friendly and helpful. Not a loud place. able to sleep well. Hot breakfast included which was standard to my other Best Western Plus hot breakfasts. Not of a bed and breakfast quality but absolutely acceptable for the price of the stay for 2... More 

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Torrington, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel staff was extremely pleasant. The rooms were clean, towels & bed linens were fresh. The set up of the room is ok...I didn't like the bathroom layout but all rooms are different. The bed was comfortable & I wasn't able to hear people in rooms around me. The grounds themselves were very clean & welcoming...even though this visit... More 

Review collected in partnership with Best Western

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Tampa, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were visiting for the holidays and needed a hotel close to family. The staff was so accommodating and pleasant! Thank you so much for a wonderful stay! The rooms were clean and the bed was comfortable. The breakfast could have included more items, but was good and the extended hours were very much appreciated. I would have liked the... More 

Review collected in partnership with Best Western

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Greenville, United States
2 reviews
5 of 5 stars Reviewed December 20, 2014

very clean rooms and reasonable rate but caring staff makes the experiance. A hot Breakfast is always better than the usual advertised continental breakfast, a good way to start your day. I would definitely stay again when in town best value around and super clean cant go wrong i recommend the Jacuzzi suite very nice and fireplace makes a nice... More 

Review collected in partnership with Best Western

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tripmasterflash
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

I was a little worried when my husband and I booked this hotel for the second time this year. It can often happen that when you have a good experience one time, the next is not so great. Not true for this Best Western. The staff was just as friendly and helpful, our room was just as clean and quiet,... More 

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Pittsfield, United States
1 review
5 of 5 stars Reviewed December 18, 2014

Very clean, comfortable and friendly. A nice location. Staff were professional and attentive. Rooms were clean. The bed was comfortable. Internet was good. Coffee in the morning was good but I didn't have time to try breakfast.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Berkshire Hills Inn & Suites

Address: 1350 West Housatonic Street, Pittsfield, MA 01201 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Phone Number:
Location: United States > Massachusetts > Berkshires > Pittsfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada

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