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Homewood Suites by Hilton Boston

Certificate of Excellence
3.0 of 5
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57 Newbury Street, Peabody, MA 01960
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Homewood Suites by Hilton Boston
Best prices for: 1 room 1 guest
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Ranked #2 of 8 Hotels in Peabody
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed November 15, 2013
Christo295 New York, Ny
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370 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Homewood Suites by Hilton Boston
See the most recent reviews
New York, Ny
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 15, 2013

Good experience, clean rooms, although the furnishings could use a small upgrade / update. The sofa bed springs were non-existent - padding ripped, mattress had seen better days. Bedroom beds were comfortable, clean and free of any other "guests". Overall a very nice experience for an overnight stay. Good value for the money.

Review collected in partnership with Homewood Suites by Hilton

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ColleenScarpola, General Manager at Homewood Suites by Hilton Boston, responded to this review

Thank you for being our guest and sharing your experience on Tripadvisor. We strive to provide exceptionally clean accommodations and superior service to all our guests. I am happy you found our beds to be comfortable. The hotel will be undergoing enhancements in the upcoming months and I hope we will have the opportunityy to welcome you back in the... More 

Sparta, United States
1 review
5 of 5 stars Reviewed November 13, 2013

Wonderful hotel! Great, helpful staff. They were very kid friendly. My son got his finger pinched and they had a band-aide for him and gave him a complementary piece of candy to make him feel better. The pool was great- not too warm, not too cold.

Review collected in partnership with Homewood Suites by Hilton

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ColleenScarpola, General Manager at Homewood Suites by Hilton Boston, responded to this review

Dear Guest, We are very glad you and your family enjoyed your stay with us at The Homewood Suites by Hilton Boston/Peabody. I'm so glad we were able to put a smile on your sons face and hopefully make the sting from the pinch on his finger go away. All of our team members take great care in what we... More 

Racine, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2013

Excellent hotel with well trained and service oriented staff. Both the morning breakfast and the evening dinner fulfill the "Good Food" standard. The availability of the "Items Store" for a quick snack or drink as well as the forgotten toiletry items was a welcome convenience.

Review collected in partnership with Homewood Suites by Hilton

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ColleenScarpola, General Manager at Homewood Suites by Hilton Boston, responded to this review

Thank you for taking time to share your experience as our guest on Tripadvisor. I am glad you found our food selection at breakfast to be abundant. We adjust the items we offer based on the responses and feedback we receive from our guests. We also enjoy serving food/pastries consistent with the seasons. Kindest Regards, More 

St. Petersburg, Florida
Top Contributor
60 reviews 60 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 10, 2013

I've stayed at 10+ Homewood Suites and this location's furniture is by far the most OUTDATED and least modern I've ever seen. This location was also slightly more pricey than other Homewood Suites I've stayed at. The couch, bed, dressers, etc all are old fashioned. The wall outlet covers were either missing or really loose. The dishwasher had a permenant... More 

Review collected in partnership with Homewood Suites by Hilton

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ColleenScarpola, General Manager at Homewood Suites by Hilton Boston, responded to this review

Thank you for being our guest and sharing your experience on Tripadvisor. I am happy to share that the hotel will be undergoing significant enhancements in the upcoming months with new furnishings and decor throughout. We look forward to the opportuntity to welcome you back in the future. Thank you for being our guest. Kindest Regards, More 

North Ridgeville, Ohio
Senior Reviewer
6 reviews 6 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 8, 2013

My husband and I came into Boston a week prior to leaving on an NCL cruise sailing out of Boston to Bermuda. We chose the Hilton Homewood Suites in Peabody because it was centrally located to all the areas we would be visiting: Boston, Quincy, Salem, Gloucester, Nantucket and Concord. We arrived on Saturday, August 31, 2013. We were greeted... More 

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ColleenScarpola, General Manager at Homewood Suites by Hilton Boston, responded to this review

Dear Guest, It was such a pleasure reading your review. Thank you for sharing your experience on Tripadvisor. We are thrilled you have chosen to continue staying at Hilton properties on any future travels. Our focus here at The Homewood Suites by Hilton Boston/Peabody is Customer Service. We realize our guests visit our area for various reasons and we want... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 2, 2013

Wonderful facility with great staff. Workers are customer focused and very friendly and caring. Super location for Boston, Salem and many other areas to visit. Other hotel chains could take lessons from this hotel.

Review collected in partnership with Homewood Suites by Hilton

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ColleenScarpola, General Manager at Homewood Suites by Hilton Boston, responded to this review

Thank you very much for your wonderful review. Our team is dedicated to taking care of our guests. We love what we do and are lucky to be able have a part in providing our guests with wonderful memories. We continously look at ways to improve. We always find opportunities and learn from them. Our number 1 priority is your... More 

Bethany, Canada
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 1, 2013

We stayed at this hotel on Halloween due to its close proximity to Salem. The property was very clean well located and room were fantastic. We arrived around 7pm and the manager kept the dinner on for us so we could eat. That was a good omen. Once in our suite we pulled out the bed from the couch. It... More 

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ColleenScarpola, General Manager at Homewood Suites by Hilton Boston, responded to this review

Dear Guests, I'm so glad you were pleased with our staff. I am very fortunate to have such a wonderful team. They take great pride in the service they provide to our guests and always look for ways to do more. Daniel, Donna and our breakfast team do not consider any action to be above and beyond what is expected... More 

Chagrin falls, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed October 31, 2013

I was here on business. I had to coordinate others' stays and the hotel staff worked with me in very efficient professional way. I also had a delivery that needed to be accepted by the hotel, prior to my arrival. They check in the shipment and held it for me. I was most impressed with the entire staff, especially Dan,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ColleenScarpola, General Manager at Homewood Suites by Hilton Boston, responded to this review

Thank you very much for such a great review. Our team truly enjoys what they do and it makes us happy to make our guests happy. I hope we'll have the chance to have you back as our guest in the future. Kindest Regards, More 

Oakville, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed October 31, 2013

We have been coming back to this hotel for 7 years and would never stay anywhere else when in Boston. Great location, spacious suites, terrific breakfast and Manager's Reception. Staff is always friendly going above and beyond to ensures that all customer needs are met. Each time we return Mariah(front desk supervisor) remembers our names and greets us with a... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ColleenScarpola, General Manager at Homewood Suites by Hilton Boston, responded to this review

Dear Valued Guest, It's so great for us to hear that we are your only choice of hotel when staying in our area. We hope you consider us your Home Away from Home. Our staff truly enjoys getting to know our guests and Mariha loves to welcome our guests back. We very much look forward to your next stay with... More 

massillon, United States
1 review
4 of 5 stars Reviewed October 29, 2013

Over all stay was very good. It is a very clean hotel. The complimentary breakfast was very nice. We were visiting Salem and it is located about 5 miles from the city. Location of the hotel was off a very busy highway which was a little scary getting in and out of. I still would stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ColleenScarpola, General Manager at Homewood Suites by Hilton Boston, responded to this review

Thank you for being our guest. We take great pride in the quality and cleanliness of our hotel. We always strive to provide our guests with exceptionally clean rooms and superior service. The roads can be challenging to drive at first. Our Front Desk team will be happy to provide all our guests with detailed maps, instructions and tips for... More 

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