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Homewood Suites by Hilton Boston

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57 Newbury Street, Peabody, MA 01960
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1 room 1 adult
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Homewood Suites by Hilton Boston
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461 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel to the Peabody/Beverly/Danvers area several times a year for work. This was the first time we tried this hotel, based mainly on the fact that I had stayed at other Homewood Suites in the past. Unfortunately we found out the day before we arrived that the hotel was under construction - so we weren't sure what we would... More 

Helpful?
Thank krismcg9
Fairfield, United States
1 review
2 of 5 stars Reviewed 1 week ago

Older hotel, going through renovations. Nice location. Friendly staff. Breakfast was above average most days, wish they cooked regular tater tots instead of those flimsy ones. Poor evening meals that often went off script. Renovations very disruptive. Drilling and/or jack hammering on Sunday until 6pm. Fire alarm 3 days out of the week.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jarvis P
Dawn T, General Manager at Homewood Suites by Hilton Boston, responded to this review

Good Morning, Thank you for your feedback, we take pride in our customer service and want to hear both positive and negative feedback. Hilton has brand standards that we go by for both breakfast and dinner, however I will bring your feedback to the brand. We hope that you will try us again once renovation is completed and see the... More 

Peabody, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

When making the online reservation through HiltonHonors, I was notified that there was going to be construction in the hotel during my stay. Upon entering my room, the construction was directly overhead. With the hotel being booked, there was no other rooms available to move to. The manager was exceptional in trying to make me more comfortable. She comped the... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Benjamin G
Dawn T, General Manager at Homewood Suites by Hilton Boston, responded to this review

Good Afternoon, I am so thankful that we were able to make your stay pleasant during our renovation. We are very excited about our renovation and want to ensure that while you are here you still are able to get the Homewood feel. Thank you again and we look forward to seeing you again soon! More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

We are in Peabody for a medical visit to Lahey Peabody. We were booked into this hotel by the Bermuda Hospital Board's concierge service. Be warned that this hotel is under renovation and there is jack hammering as they are taking up tile. You can hear this throughout the hotel. Also their shuttle was in an accident and is not... More 

Helpful?
Thank Pamela N
Dawn T, General Manager at Homewood Suites by Hilton Boston, responded to this review

Good Morning Pamela, I apologize that you did not know our hotel was under renovation and the shuttle was unavailable to you. Although we are extremely excited for this to happen it does come with some challenges along the way. I would like to invite you back to the property to enjoy our new hotel and see all the wonderful... More 

Graham, North Carolina
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We spent 4 nights here. I was worried as we were on the same side facing the 24 hour fast food joint in the adjacent parking lot but it honestly was not an issue. The staff was friendly and helpful. There is an indoor pool (we did not use), the coffee is good and they had hot chocolate in the... More 

Helpful?
Thank Jessica K
Dawn T, General Manager at Homewood Suites by Hilton Boston, responded to this review

Thank you for choosing the Homewood Suites by Hilton Boston/Peabody. We are so thankful that you had a nice stay with us and enjoyed our hot chocolate! We take pride in our customer service so I'm glad that we were able to help you and found us to be accommodating to your needs. If you are ever in the area... More 

Sewell, New Jersey
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

front desk super friendly on check in. went down to the evening social, was the only one there at the time. instead of the usual beer and wine at other MA Homewood Suites, they had juice. Pasta was Ok, chicken gumbo soup had me fishing for chicken. Staff was nice but will probably go back to the Homewood Suites in... More 

Helpful?
Thank kirkeeddddp
Dawn T, General Manager at Homewood Suites by Hilton Boston, responded to this review

Good Afternoon, Thank you for choosing the Homewood Suites Boston/Peabody. Unfortunately we do not have a liquor license to provide beer and wine at our social. We appreciate your feedback as we always strive to be better. We hope that you will try us again in the future. Sincerely, Dawn T More 

Lehigh Valley, Pennsylvania
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

Visiting Boston for the week with young kids. The location was perfect as it was close to attractions but far enough away from the tourist traffic. The room was comfortable and clean. Staff was friendly and accommodating some needs we had on our trip. The kids enjoyed pool which was why we chose this hotel. Room was not too far... More 

Helpful?
Thank vzescape
Dawn T, General Manager at Homewood Suites by Hilton Boston, responded to this review

Good Afternoon, Thank you for choosing the Homewood Suites Boston Peabody for your travel needs. We appreciate your feedback as we strive for 100% customer satisfaction. If you are in the area again we would love to have you stay with us again. Look forward to seeing you soon! Sincerely, Dawn T More 

Hanover, New Hampshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 2, 2016

A very pleasant hotel with very approachable and courteous staff. The hotel is not centrally located, but readily accessible to Boston's peripheral highway (Route 128) and major shopping malls (Northshore and Burlington Malls). Very good value for a Christmas-New Year interlude holiday. We drove to the northern terminus of the Boston subway system to access downtown activities and shopping areas.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Clifton F
Dawn T, General Manager at Homewood Suites by Hilton Boston, responded to this review

Good Afternoon, Thank you for choosing the Homewood Suites by Hilton Boston/Peabody. We appreciate your feedback as we strive for 100% guest satisfaction. If you are in the area again we would love to have you stay with us. Sincerely, Dawn T More 

Falmouth, United States
1 review
5 of 5 stars Reviewed December 30, 2015

We stayed here 3 nights during the Christmas season. I have never had to stay at a hotel during the holidays and didn't know what to expect. The staff was great and always around. They were friendly and helpful. I was surprised to see the complimentary breakfast and dinner still there during the holidays, but they were and it was... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Joanne H
Topsham, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2015

Very pleasant and helpful staff. Room was great and clean. Had a slight old cigarette smell, but seemed like they were working on that. Room was spacious and bathroom was stocked well. Definitely would stay again. Person of little words, so just adding more characters to get to the 200 minimum, which I'd have to say is an annoying thing... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lori B
Questions? Get answers from hotel staff and past guests. Ask a question

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