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All 8 Peabody hotels

Holiday Inn Hotel & Suites Boston-Peabody

3.0 of 5 Hotel   |   1 Newbury Street, US 1 N & US 128 N, Peabody, MA 01960
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Ranked #5 of 8 hotels in Peabody
A recent review
3 of 5 stars reviewed 2 weeks ago
Stephen H Los Angeles, California
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190 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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South Bend, Indiana
Top Contributor
104 reviews 104 reviews
25 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Good luck getting here without a GPS! Check-in staff were friendly and welcoming. Being a Platinum Elite Member of their loyalty club, I often get upgraded rooms. They upgraded us to an unusually large, comfortable two room suite. The bed was comfortable. The carpets in our room were stained and filthy. I expected more in their premium room. The hotel... More

Was this review helpful? Yes
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Ken L, Thank you for being one of our IHG Rewards Platinum Members and writing us feedback. We apologize for any inconvenience the condition of your room amenities may have caused you. I will address the check out with my staff, as you mentioned we are in the business that has customer contact and we failed. I have taken... More

Woking, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed for one night at this hotel, before an overnight flight back to uk. Therefore needed a good night sleep Unfortunately a group of 20 something Americans decided it would be a good idea to hold a party in the room opposite. Bashing doors, running up and down the corridor and shouting, loud talking. We asked them a number... More

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Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Scott C, Thank you for writing a candid review about our property. We are very sorry we fell below your expectations regarding the handling of the noise complaint and the printers not working in the business center. Your feedback is highly appreciated as this allows us to monitor how we are doing and identify areas that may benefit from... More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is what it is ... On the older side, but patched up well enough. Others have already mentioned the slooooow wifi, and I had an extremely frustrating time with it as well. Not much else that's noteworthy. The rest of my comments relate to the hotel's location. On a map, it looks like the hotel is easy... More

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ssam11, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear tdsuperstar, I am happy you had a nice stay with us, despite the location challenges. Your business is so important to us and we value you and your patronage very much. Please come back soon and let me know on your next visit to upgrade you. Yours in service, Sam Sidhom More

Toronto, Canada
Top Contributor
475 reviews 475 reviews
44 hotel reviews
426 helpful votes 426 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Hotel & Suites Boston-Peabody is not a bad idea to try and save a bit of money while staying in the Boston. Boston is pricey. Peabody is a bit cheaper and gives you some options like Salem and Gloucester to access easily. There is not much in the immediate area, a few restaurants, but nothing really to... More

Was this review helpful? Yes 1
Newark
1 review
1 of 5 stars Reviewed 2 weeks ago

My family and I just recently came from a holiday inn in south portland Maine where the service was phenomenal to say the least. This hotel in peabody is old and you can tell it was recently refurnished. The beds here are hard, the wifi is boasting speeds of a little over 1 Mbps. (My sprint 3G is faster). I... More

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ssam11, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Guest, I am very sorry to hear of your displeasure with your stay with us. We will keep your comments in mind as we continually try to improve the services that we provide for our guests. It is my wish that you will reconsider staying with us so that we can better serve you. Thank you for staying with... More

New Jersey, USA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was great. It was clean and friendly. I got their "gas,n,go" package which included the buffet breakfast for two and a 25 dollar gas card. How could you go wrong? The room was very spacious and everything was as it should be. They have all the usual ammenities you would expect with a nice italian place right next door.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Checked in and was greeted warmly by the staff was given a room on 1st floor room looked OK - till I found food under the bed sheets (dried fruit I think) and an empty box for a case of beer by the desk Have to assume it was not properly cleaned Don't plan on staying here again

Was this review helpful? Yes 1
ssam11, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear David Thank you for posting your review. I am so sorry and disappointed to hear that your stay was less than enjoyable. I have housekeeping manager addressing the matter with the staff to assure that the problem you described is addressed. Feel free reaching out to me directly to assist you when returning to Boston, as I hope you... More

Westchester County, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed here two nights to attend a wedding in Topsfield, MA. Overall, we were very happy with the service and room. The hotel is located on a very busy strip, which has its pros and cons --- although it is a pain to leave/return to the hotel, there are tons of surrounding places to visit to... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear NEkpe, hank you for leaving a review, highlighting not only the bad but also the good points of your stay. It is lovely to hear you had a comfortable stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to... More

Vancouver, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My family and I were coming to Boston to visit relatives in nearby Lexington and also Downtown. We actually got this room from Hotwire, so I can't say anything about the value for the room. The lobby was quite modern, and the staff at check-in were friendly. Honestly, the hallways in our floor smelled very chemicalish, as if they were... More

Was this review helpful? Yes
ssam11, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Thank you so much for taking the time to share your experience at the Holiday Inn Peabody with me/ I love to hear from guest like yourself whom we aim to deliver an extraordinary service while they stay with us. Exceptional guest service is becoming harder to find in all industries and I am delighted and honored that you took... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 26, 2014

We stayed here last night. Just really need med beds as we were in town for a marathon. Hotel room wasn't ready. Once we got one, it was terrible. The room smelled musty, place didn't feel clean. When we finished the marathon and needed ice the machine was down, water in the hallway on the floor. Asked for wake up... More

Was this review helpful? Yes 1
ssam11, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Tricia, Thank you for posting your review. I am so disappointed to hear that your stay was less than enjoyable. I have discussed your experience with team to unsure that the problem you described is addressed. As you already wrote, the Ice machine was down and it caused water damage on the carpet, also I can understand how not... More

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Additional Information about Holiday Inn Hotel & Suites Boston-Peabody

Address: 1 Newbury Street, US 1 N & US 128 N, Peabody, MA 01960
Phone Number:
Location: United States > Massachusetts > Peabody
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Boston-Peabody 3*
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Also Known As:
Holiday Inn Hotel And Suites Boston-Peabody
Holiday Inn Peabody
Peabody Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Hotel and Suites Boston - Peabody is conveniently located between Downtown Boston and Logan International Airport and the historical coastal towns North of Boston. Whether you are enticed by the quaint seaport villages of nearby Salem, Gloucester, and Marblehead or the excitement of Boston's Faneuil Hall Marketplace, Freedom Trail, and Fenway Park, the Holiday Inn Peabody is the ideal location to experience all that New England has to offer. Our hotel is now completely smoke-free and renovations are scheduled for completion later this spring. This Boston North Shore hotel will feature 183 newly refurbished guestrooms, including 20 two-room suites. All rooms and suites are equipped with 27' televisions and high speed Internet access. Suites include kitchenettes with mini-refrigerator and microwave and living area with sleep sofa. Unwind in our indoor pool, outdoor courtyard or work out in our fully-equipped fitness center. When hunger strikes, Carrabba's Italian Grill where you can enjoy a casual dinner in a warm, festive environment, the menu offers a variety of freshly made dishes cooked to order in a lively exhibition kitchen. For meetings and social events, our flexible meeting space can accommodate groups from 5-450 people. Ample free parking is available for cars as well as buses. Enjoy ease of access from I-93, I-95, Logan airport (BOS), and Boston's many area colleges for graduation weekends. ... more   less 
Number of rooms
183

Questions & Answers

Questions? Get answers from Holiday Inn Hotel & Suites Boston-Peabody staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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