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Holiday Inn Hotel & Suites Boston-Peabody

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1 Newbury Street, US 1 N & US 128 N, Peabody, MA 01960
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Holiday Inn Hotel & Suites Boston-Peabody
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Holiday Inn Hotel & Suites Boston-Peabody
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222 reviews from our community

Traveler rating
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    66
    57
    23
    27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Raleigh, North Carolina, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The company travel agent made the arrangements for me. This was not what I wanted, but here it is. When I checked in I got a basic room on the first floor. When I say basic I mean no frills. It didn't even have a microwave, which was $10 per night extra. When I called my wife in NC and... More 

Was this review helpful? Yes 1
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Rodney B, Thank you for your review of our hotel. I am sorry to read about your experience during your stay. I will share your comments with my housekeeping department to improve on the amenities we provide in our suites. I am disappointed that we could not live up to the standards you have come to know from Holiday... More 

Groton, Massachusetts
Top Contributor
305 reviews 305 reviews
62 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed March 4, 2015

Stayed here as a work commitment over ran last week - staff were very helpful, hotel clean and very conveniently located just off I-95 - that said it is a standard Holiday Inn - not fancy - serviceable.

Was this review helpful? Yes
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Alan P, Thank you so much for your review of our hotel. We hope you will visit us again. Carlos, Rooms Manager More 

Connecticut
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 28, 2015

We recently stayed at the HOliday inn Peabody for three days. the room was clean and comfortable but the best part was the hotel pool. It was immaculate and so warm! Generally my husband does not want to go in hotel pools........they are often chilly and the air smells like chlorine. This pool area had no chlorine smell and was... More 

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Middletown, Connecticut
Top Contributor
50 reviews 50 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 3, 2015 via mobile

We stayed here on our way to the airport early the next morning. Check-in was quick and we got in our room quickly. The room was clean and comfortable. One of the lights didn't work, but that wasn't too much of a problem. We tried to call the front desk and the phone didn't work. I walked down there and... More 

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Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear serokey2000, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Washington, DC
Top Contributor
151 reviews 151 reviews
32 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 2, 2015

We stayed at the Holiday Inn Peabody Boston for 3 days in January. Staff are very friendly and cooperative, especially Leonard and Franz at the front desk and Cory, our great waiter at breakfast. The hotel is very large with a swimming pool and exercise room. Carrabba's restaurant is right next door, actually attached in the same building. Our king... More 

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Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear CarberyMan, Thank you so much for your review of the Holiday Inn Hotel & Suites Boston - Peabody. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Carlos, Rooms Manager More 

Nova Scotia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 18, 2015

We stayed at this hotel in November. We had the suite. What a great surprise, the room was amazing, lots of space and privacy for a family. Walking distance of a corner/liquor store, and restaurants. Was not disappointed at all and will definitely will go back. The front desk staff was really nice and helpful. Pool was great, and the... More 

Was this review helpful? Yes 1
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Nanauskange, Thank you for your review of the Holiday Inn Hotel & Suites Boston - Peabody, We are delighted to read that you enjoyed the suite you were assigned. We agree that our suites are comfortable for a family to spread out. We value your patronage and look forward to your next stay with us. Carlos Rooms Manager More 

Scituate, Massachusetts
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 20, 2014

Stayed here on Sat December 13, 2014. Staff was very friendly and we were upgraded to a suite (platinum member). Suite was as nice as any we have stayed in. Fully equipped and immaculate. Hotel lobby was tastefully done and they had cookies and cocoa!! A convenient location for shopping and restaurants and access to all major highways.

Was this review helpful? Yes 1
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Paula T, Thank you for your comments of your stay at The Holiday Inn Hotel & Suites Boston - Peabody. We are delighted to read that you enjoyed your upgrade to one of our suites. We appreciate all our platinum members loyalty to the Holiday Inn brand. we are also happy to read that you enjoyed the cookies and... More 

NEW HAMPSHIRE
Top Contributor
101 reviews 101 reviews
39 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed December 15, 2014 via mobile

Stayed here during recent business trip. Bad rain storm and it seemed that a number of people were checking in at the same time, had to wait an excessive amount of time to check into my room. The room was ok, in need of a refresh but was alright. Bed was comfortable, one of those hotels with the dial thermostat... More 

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Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear NEFAMAN, Thank you for sharing your comments. Please accept my sincerest apologies for the inconveniences you went through during your stay. If at all possible and at your convenience I would like to get more information from you, Please contact me directly at 978-535-4600. I would like to know which room you were in so that my engineering staff... More 

Tallmadge, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 13, 2014

Stayed at the hotel during a visit with family! Wonderful stay. Bought the package that included breakfast. The room was clean and quiet and felt very safe for traveling as two single females. Plenty of towels, cold fridge, and comfortable beds. Breakfast at the hotel was hot, delicious, and fast. At checkout, the front desk sent up a bellman and... More 

Was this review helpful? Yes
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Arlene402, Thank you for your feedback. We are grateful for the opportunity to host you and your friend during your stay in the north shore. We pride ourselves in giving our guest quality service from check In to Check Out and everything in between. Our breakfast staff is delighted to read that you enjoyed your breakfast. We hope that... More 

Princeton, NJ
Contributor
15 reviews 15 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 11, 2014

We were there with a Starr Bus tour. Quite disappointed in hotel. I had requested a refrigerator for medical reasons several days before and was told it would be available for me. We get to the room and no frig in site. I called the front desk and was told none were available. Two were already given out and one... More 

Was this review helpful? Yes
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Siennalover, I am very sorry to hear of your displeasure with your stay with us. We will keep your comments in mind as we continually try to improve the services that we provide for our guests. Please accept my sincere apology for the mishaps you faced during your stay. I can assure you that no one in your tour... More 

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