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Holiday Inn Hotel & Suites Boston-Peabody

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1 Newbury Street, US 1 N & US 128 N, Peabody, MA 01960
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Holiday Inn Hotel & Suites Boston-Peabody
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Holiday Inn Hotel & Suites Boston-Peabody
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227 reviews from our community

Traveler rating
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    67
    58
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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west palm Beach, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

Only had a suite available, ok... $280! Carpet is filthy, faucet needs to be attached to kitchen sink! Did I mention the carpet is filthy! Needed a blanket for the sleeper sofa that had memory foam on it. Called front desk, the guy that brought up a sheet set didn't speak English so we showed him what a blanket was.... More 

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Top Contributor
71 reviews 71 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was staying here for a graduation last weekend, and there must have been a prom at the hotel, because it was extremely noisy until 4 AM. People were running up and down the hallways, and in the morning, I saw a younger girl being carried by two of her friends. The rooms were spacious and comfortable, although the water... More 

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Readsboro, Vermont
Contributor
17 reviews 17 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved it here. In fact many moons ago we had our rehearsal dinner there for our wedding. Our parents met for the first time in the lobby. It was very nostalgic going back again this past weekend. The staff was very polite and helpful. It was perfect for our needs.

Was this review helpful? Yes
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Carlos Rooms Manager More 

Wilmot, Arkansas, United States
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were attending a graduation in Hamilton and this hotel is about five miles from the college. Such a find! Big rooms, friendly staff and front desk, and attached to a beautiful facility which housed the most delicious and well-appointed breakfast Value for the money is all I can say! Thanks to you for making our week-end so special with... More 

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Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Tena C, Thank you for your review and congratulations to the graduate. We are delighted that you enjoyed your stay with us. We pride ourselves on providing great service our guests have come to know from Holiday Inn. We look forward to your next stay with us. Carlos Rooms Manager More 

Portland, ME
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on the way home after arriving very late at Logan. It was less then 20 minutes drive from the Preflight Parking. The price was better than any other hotel in the area. The staff who helped us were friendly. There was an incident that happened, but the manager took care of it right away. Next time we... More 

Was this review helpful? Yes
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Carlos Rooms Manager More 

Paterson, New Jersey
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This review is tricky. I want to give this hotel a better rating than I have here, but for many reasons, I cannot. As a “world famous” author, the tour around America continued and I found myself on the North shore of Massachusetts looking for a place to stay. Therefore, I selected a Holiday Inn that was 1.5 miles away... More 

Was this review helpful? Yes
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Carlos, Rooms... More 

Raleigh, North Carolina, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 20, 2015

The company travel agent made the arrangements for me. This was not what I wanted, but here it is. When I checked in I got a basic room on the first floor. When I say basic I mean no frills. It didn't even have a microwave, which was $10 per night extra. When I called my wife in NC and... More 

Was this review helpful? Yes 1
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Rodney B, Thank you for your review of our hotel. I am sorry to read about your experience during your stay. I will share your comments with my housekeeping department to improve on the amenities we provide in our suites. I am disappointed that we could not live up to the standards you have come to know from Holiday... More 

Groton, Massachusetts
Top Contributor
315 reviews 315 reviews
66 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed March 4, 2015

Stayed here as a work commitment over ran last week - staff were very helpful, hotel clean and very conveniently located just off I-95 - that said it is a standard Holiday Inn - not fancy - serviceable.

Was this review helpful? Yes
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear Alan P, Thank you so much for your review of our hotel. We hope you will visit us again. Carlos, Rooms Manager More 

Connecticut
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 28, 2015

We recently stayed at the HOliday inn Peabody for three days. the room was clean and comfortable but the best part was the hotel pool. It was immaculate and so warm! Generally my husband does not want to go in hotel pools........they are often chilly and the air smells like chlorine. This pool area had no chlorine smell and was... More 

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Middletown, Connecticut
Top Contributor
50 reviews 50 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 3, 2015 via mobile

We stayed here on our way to the airport early the next morning. Check-in was quick and we got in our room quickly. The room was clean and comfortable. One of the lights didn't work, but that wasn't too much of a problem. We tried to call the front desk and the phone didn't work. I walked down there and... More 

Was this review helpful? Yes
Carlos A, Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review

Dear serokey2000, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

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