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Boston Marriott Peabody

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8A Centennial Dr., Peabody, MA 01960
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Boston Marriott Peabody
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Boston Marriott Peabody
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259 reviews from our community

Traveler rating
    70
    112
    48
    18
    11
See reviews for
64
64
13
71
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • All months
    (259)
  • Mar-May only
    (41)
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    (107)
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    (87)
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    (24)
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2 reviews
3 of 5 stars Reviewed 6 days ago NEW

I was just there for a college conference and stayed for two nights, which included a dinner in the banquet hall. I understand that most of the attendees were young college students and in their own worlds, but a conference is a conference and some members of the Marriott staff were extremely unprofessional with them. I thought it would be... More 

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Robert S, Manager at Boston Marriott Peabody, responded to this review

Kelly Y, Thank you for taking the time to complete a review on Trip Advisor and sharing your experience with the Boston Marriott Peabody. You have provided great feedback for me to share with our housekeeping and banquet teams. Though I am sure it was not intended, we want our housekeepers to be aware of their actions, and the perceptions... More 

Centereach, New York
1 review
1 of 5 stars Reviewed 1 week ago

I experienced two equally significant issues, which kept me from sleeping. I hesitate to even discuss the first, distasteful issue, but here goes... all the pillows in the room (312) have a foul odor. The comforter on the bed closest to the window also had an odor. The first night I stayed I slept in that bed and couldn't sleep... More 

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Robert S, Manager at Boston Marriott Peabody, responded to this review

Cheryl C, Thank you for the review of your stay here on Trip Advisor. We do use your feedback and share it with our teams so they are aware of what our guests are saying about the products and services we are providing. I do apologize for the quality of the duvet and pillows in your room and the added... More 

Westfield, Massachusetts
Top Contributor
87 reviews 87 reviews
35 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Super great hotel and staff. Very clean and wonderful folks to deal with. Location was next to RT 95 and RT 128 and RT 1 - all N/S. Easy access to all directions north NH and south Boston. I very much liked the conceirge lounge - eggs were great and the lounge was perfectly stocked. Hotel had an exercise room,... More 

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Airdrie, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was in the area on business during a particularly horrific snow storm, so maybe that had clouded my judgement here. I had a reasonable sized room on the ground floor, by no means large by American standards, but it was fine. The Wifi was fairly in and out in my room. There were constant snow ploughs driving thoughout the... More 

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Robert S, Manager at Boston Marriott Peabody, responded to this review

MarkyA1215, Thank you for taking the time to complete a review on Trip Advisor and sharing your experience with the Boston Marriott Peabody. I’m glad to hear that overall your stay met your needs, but am sorry to hear about some of the detractors to your stay. I have spoken with several of the departments that might make a more... More 

Springfield, Massachusetts
Top Contributor
56 reviews 56 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 18, 2015

I absolutely love and look forward to going to the property when I am in town for business. They recently renovated all guest rooms and they are amazingly refreshed. The staff is very accommodating, especially in the concierge lounge. They were incredibly helpful to me in predicting how bad the traffic would be the following day. Saved me a huge... More 

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Danvers, Ma.
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 8, 2015 via mobile

Restaurant had workers hanging around waiting for people to show up. Just didn't look professional. We have stayed in many Marriots this one doesn't compare. Amenities are not up to the Marriott standards.

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Robert S, Manager at Boston Marriott Peabody, responded to this review

joelpal Thank you for taking the time to post a review of your most recent stay with us at the Boston Marriott Peabody. I understand your feedback regarding our wait staff in the restaurant, and have discussed this with the Restaurant Manager. We will be sharing your review with our team as a training opportunity to provide better service for... More 

Peoria, Arizona
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 2, 2014

Needing to find a top notch hotel close to Salem, Mass. This Marriott is a very nice hotel. Easy access of major highway, if there is more than one major highway in Boston central. A GPS is a must. Pleasant staff and good breakfast served. There was always a generous amount of aroma therapy going on so I felt like... More 

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Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

We were in Boston to visit a friend that was very sick, had to make a last minute reservation. The staff was very helpful, the hotel room was clean, breakfast was great. No complaints except we would have liked to stay on vacation instead of family emergency.

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Bangor, Maine
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 29, 2014

The staff is friendly, the rooms are fine, the restaurant is simple but good; the Marriott burger is quite nice. Conveniently located right off of Rt. 128, you definitely need a car to do anything. Located near the North Shore Mall, shopping is easy. If you have business in the area, this is a good choice.

Was this review helpful? Yes 1
Sarasota, Florida
Top Contributor
55 reviews 55 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 23, 2014

We are Platinum members with Marriott so stay with them often. This one left much to be desired. The physical appearance looked tired and over the weekend we stayed the elevators were dirty and smelled as if not cleaned at least daily if not more often. The breakfast buffet selection in the restaurant was lacking on fresh fruit with no... More 

Was this review helpful? Yes 1
Robert S, Manager at Boston Marriott Peabody, responded to this review

I would like to thank you for taking the time to write a review here on TripAdvisor about your recent stay with us. I wanted to apologize for your recent stay with us as we did not meet your expectations or our standards. As a Platinum Rewards member with us we look to extend certain benefits to you, as our... More 

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