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Extended Stay America - Boston - Peabody

2.0 of 5
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200 Jubilee Dr., Peabody, MA 01960 (Formerly Homestead Studio Suites)
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Extended Stay America - Boston - Peabody
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Ranked #6 of 8 Hotels in Peabody
A recent review
3 of 5 stars Reviewed October 5, 2014
sharo13 Danbury, Connecticut
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40 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Boston - Peabody
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Danbury, Connecticut
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 5, 2014

Stayed here while attending a play at North Shore Theater. Good price, room comfortable and clean. Just a basic no frills place but would definitely stay again. Not anything nearby or within walking distance. Kind of in an office park type setting.

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Manager_11525, General Manager at Extended Stay America - Boston - Peabody, responded to this review

Thank you very much for your kind review. We are glad to read that you enjoyed your comfortable and clean room and that you found our hotel to be a good value. I do hope you enjoyed your play. Thank you very much for taking the time to share your feedback with us. Please come back and see us for... More 

New York City, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 24, 2014

We were on a company business trip here for 6 month, staff was nice enough to show us around for the first day, then everything went down hill from there. There's no restaurant near by that open after 9, no where near by that you can walk to. Room was not clean after the first month. On our contract it... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Peabody, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that you were not pleased with our location or the cleanliness of our hotel. As well, I am sorry to hear that you did not receive housekeeping services as often as you should have. I will be meeting with our housekeeping staff to ensure this... More 

Travelers are raving about these Peabody hotels

Lehigh Acres, Florida
1 review
4 of 5 stars Reviewed August 4, 2014

I stayed 4 nights end of June 2014. Had a couple of glitches that were addressed promptly. Only recommend that a housekeeping supervisor do a quality check of reserved rooms so that any issues be addressed before someone is checked in. I would stay again if in Boston area. Thanks

Was this review helpful? Yes
Providence, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 27, 2014 via mobile

We were given a smoking room even though we clearly reserved a nonsmoking room. This was the "only room available" at checkin which is unacceptable. We would have walked out and gone elsewhere if other hotels in the area had vacancy. It was clearly communicated to is upon checkin that this was our only option but that we could "smoke... More 

Was this review helpful? Yes 6
Norwalk, CT
Level Contributor
59 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed July 23, 2014

Nice enough, relatively inexpensive considering the proximity to Boston. This hotel is at the far end of an office park. Had a small heated pool (deck still had popped water balloons all over from the night before). Pool was clean and had small towels for your use. Free breakfast was very limited. Some oatmeal raisin bars, coffee and not too... More 

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Manager_11525, General Manager at Extended Stay America - Boston - Peabody, responded to this review

We appreciate you taking the time to write a review of our hotel. We are glad we were able to accommodate you during your travels; however, we are sorry to hear that your refrigerator was not cleaned properly and that your bedding was not up to standard. We will be working with our housekeeping staff to ensure we are cleaning... More 

Berwick
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 28, 2014

I reserved a nonsmoking room with two double beds. When I arrived at the hotel I was "upgraded" to a suite with a single bed and sofa bed. I was traveling with my 17 year old daughter a needed two beds. I asked the hotel clerk about getting a room with two beds and she said the only two bed... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Peabody, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We are very sorry that we were not able to accommodate your room request. We will work with our front desk staff to ensure that your experience is not repeated. We are glad that you enjoyed the cleanliness and the convenient location... More 

Des Moines, Iowa
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 8, 2014

My husband and I stayed here last summer as part of our honeymoon. We were very pleased. The room was comfortable and clean. The laundry facility was great and the front desk staff was very nice. Their breakfast selection was very limited, so don't expect much. All in all it was a nice stay.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Peabody, responded to this review

Thank you for taking the time to write a review about your stay at our hotel. I am delighted to hear that the staff was polite and very helpful with your needs. It is great to know that we helped to make your honeymoon special. Thank you again for your feedback about our hotel. We are looking forward to seeing... More 

Bronx, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 27, 2014

I usually travel about four times a year with my children and even them expect good customer service. Mouse dropping in the fridge, Missing buttons on the phone, Stove extremely dirty, I had to take my garbage to the front lobby, No room service, Breakfast options were limited ( No Milk ) , Bed mattress hard like the floor, Sofa... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Boston - Peabody, responded to this review

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please know that we strive to provide our guests with a relaxing "home away from home" experience. As this hotel's manager, I can assure you that I am working with... More 

New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 19, 2014

I traveled to this location with a group of 12. Upon arrival we were informed the pool was closed for servicing (1st sign of trouble). Despite the lack of pool, we proceeded with the check in. I prepaid for 3 rooms with 2 full beds with a pull out couch. The nice young lady at the front desk stated they... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Boston - Peabody, responded to this review

I appreciate you bringing your experience to our attention. It upsets me to hear about the booking issues you experienced at our hotel. I will meet with the staff to review our reservations policy so that this issue does not affect our future guests. Your feedback is greatly appreciated and it will help us in our efforts to continually improve... More 

Canaan, New Hampshire
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 31, 2014

It is truly worth spending $20 more per night to stay at any of the other major hotels in the area. The hotel is far from the main roads, Internet access was practically nonexistent and could only be used in the lobby; there are no staff manning the front desk, you have to call them from the front desk and... More 

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