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All 8 Peabody hotels

SpringHill Suites Boston Peabody

3.0 of 5 Hotel   |   43 Newbury Street, US Highway 1 North, Peabody, MA 01960
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SpringHill Suites Boston Peabody
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78%
Ranked #3 of 8 hotels in Peabody
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Dmac5781 Cranston, Rhode Island
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195 people have reviewed this hotel

Traveler rating
    65
    84
    27
    11
    8
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79
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35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Cranston, Rhode Island
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Booked a room for opening day. Stephen was at the desk to check us in. Nice young man (even though he does not like baseball) with very nice personality. Other hotel staff was friendly too. Everytime we stay there, them seem to add to the breakfast. Nice hotel.

Was this review helpful? Yes 1
Bethesda, Maryland
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights and I have to say this place has the exterior appearance of being clean but it's not really clean. Lipstick on a pig as they say. The bathroom in my suite was not cleaned and the bed had been remade without the sheets being changed. I knew this because the last person to stay... More

Was this review helpful? Yes 3
JonahWright, Manager at SpringHill Suites Boston Peabody, responded to this review

VegasBiz, Thank you for posting this review and sharing your feedback on what appears to have been a horrible experience at our hotel. Please accept our sincere apology for the blatant miss in room attendance. We do take all of these reviews seriously, and sincerely regret that we did not meet yours, or our, expectations. We would like to discuss... More

Tuckerton, New Jersey
Top Contributor
70 reviews 70 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visit family every few months and this was our first stay at spring hill suites. We were pleasantly greeted by Kaitlin whom was so nice even after we moaned about sitting in the car for 6 hours. I can't express to you how much the service was absolutely wonderful. We had a small issues with a blinking light (... More

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JonahWright, General Manager at SpringHill Suites Boston Peabody, responded to this review

Customer service is something we take very seriously and I am glad our response to your specific needs were exceeded. We appreciate the feedback you provided today and hope to see you again in the future. If there is anything else we can do for you, please dont hesitate to let us know. Thank you! Jonah Wright General Manager SpringHill... More

Keene, New Hampshire, United States
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel with an indoor pool and free breakfast. Very well maintained. Steven at the front desk was helpful and friendly. A small hiccup with rooms not being ready, but it was all handled ably and without any real delays. All in all, a good place to stay. We'll be back.

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JonahWright, General Manager at SpringHill Suites Boston Peabody, responded to this review

Customer feedback is always appreciated especially when its positive. I will make sure that Steven is aware of your comments and the breakfast staff is notified of your experience. I appreciate you taking the time out of your day to share the feedback, we are always striving to do better here at the SpringHill Suites Peabody. We look forward to... More

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I made my reservation in haste thinking I was staying on Newbury Street in Boston, not Peabody MA. I arrived to the hotel late at night- frustrated, tired, and lost. I called the hotel for directions and Briane Jurs remained patient and helpful as I gave her attitude about how difficult it was to find. the property. I arrived to... More

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JonahWright, Front Desk Supervisor at SpringHill Suites Boston Peabody, responded to this review

Eduardo, Thank you very much for taking the time to fill out a Trip Advisor review. We here at the SpringHill Suites are always striving to make guests' visits one that is relaxing no matter what kind of day they have had. Again, thank you for going out of your way to fill out a review. We look forward to... More

Auburn, Maine
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 1, 2014

A friend and I chose this hotel after going to a concert and the TDGarden. It was a great option as it was only about 20 minutes out of the city and we would be headed home on Rt 1 the next day. We checked in late and the hotel staff was very friendly. Our room was great! Very roomy... More

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JonahWright, General Manager at SpringHill Suites Boston Peabody, responded to this review

Kelsey, Thank you very much for your review. We appreciate you taking the time to let us know how your stay was. I am so happy you and your friends enjoyed your stay with us. Thank you for going out of you way to let future guests know about the back enterance to the hotel. We are currently working on... More

New York City, New York
Contributor
18 reviews 18 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 27, 2014

We were very excited about the roominess of these guest rooms the minute we walked in! Check in was great as our guest reception offered tremendous assistance identifying our immediate needs (by asking) and then went to work to confirm adjoining guestrooms on a middle floor. Both adjoining rooms were beautifully designed with a partitioned living room with a cushy,... More

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Boston, Massachusetts
Top Contributor
59 reviews 59 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 11, 2014

We stayed at Spring Hill Suites for just 1 night recently. Our experience was very positive. The staff was very friendly and accommodating. Caitlin checked us in at the desk and she was warm and friendly and very helpful in accommodating any needs we might have. Other personnel we came across were equally as friendly. The next morning, Brianna was... More

Was this review helpful? Yes 2
JonahWright, General Manager at SpringHill Suites Boston Peabody, responded to this review

It is always nice to hear feedback from our guests, especially when its positive feedback like yours was. We appreciate you taking the time to do so and will share these comments with the staff. I also wanted to recognize the sign comment you made and let you know that we are currently working on a brand new signage package... More

Livermore, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 4, 2014

Hotel is clean and rooms are mini suites which are comfortable and clean. We just spent a week here and the location once you know the multiple ways to get to this hotel is very good access to route 1, 95 and 128. The staff was all very nice and always asking how everything is. One staff member on the... More

Was this review helpful? Yes 2
JonahWright, General Manager at SpringHill Suites Boston Peabody, responded to this review

I will be sure to pass along your comments to the housekeeping department as well as Brianne. They will be delighted to hear all the wonderful things that you have passed along and I very much appreciate you taking the time to do so. Its always nice to hear about the hard work they are putting in, paying off from... More

Kennewick, Washington
Top Contributor
134 reviews 134 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 1, 2014

OK this is not the Ritz or JW Marriott, but still for what a Spring Hill Suites is I don't think it could get much better. From the moment we entered until we left the next morning the people, not just behind the front desk, but everyone we came in contact with was personable, helpful and just plain nice. What... More

Was this review helpful? Yes
JonahWright, General Manager at SpringHill Suites Boston Peabody, responded to this review

I am pleased to hear you had such a great stay here and even more pleased that you took time out of your day to share that with us. We dedicate each and everyday to making sure our guests are happy and I am thrilled to hear you were just that. We hope to see you again in the future... More

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Additional Information about SpringHill Suites Boston Peabody

Also Known As:
Springhill Suites Boston Peabody Hotel Peabody
Springhill Suites Boston Peabody Hotel
Springhill Suites Peabody
Peabody Springhill Suites
Address: 43 Newbury Street, US Highway 1 North, Peabody, MA 01960
Phone Number:
Location: United States > Massachusetts > Peabody
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Peabody
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Boston Peabody 3*
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