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SpringHill Suites Boston Peabody

3.0 of 5 43 Newbury Street, US Highway 1 North, Peabody, MA 01960
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Certificate of Excellence 2014
SpringHill Suites Boston Peabody
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SpringHill Suites Boston Peabody
SpringHill Suites Boston Peabody
SpringHill Suites Boston Peabody
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259 reviews from our community

Traveler rating
    102
    104
    32
    13
    8
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102
63
10
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Top Contributor
108 reviews 108 reviews
79 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here one night while in the process of selling our home. This is a very nice hotel. The lobby is very uniquely decorated and pretty. Our room was also quite unique in the decor. Felt like we were in the 70's but in a good way. The room was spacious and well appointed. We absolutely loved the bed.... More 

Was this review helpful? Yes
JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear KMM66, Thank you for your kind words about our property and our services that we offer here. We are happy to know that the majority of your stay was enjoyable and up to your standards. Let me take this time to apologise for the bathtub, this is not up to our standards and we hope that you can forgive... More 

Baltimore, Maryland
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Price: Initially, I had reserved one night but had to add another night one week before our planned arrival. Using the Marriott’s online reservation system, the website informed me that in addition to the increased cost of the added night, the original reserved night would bump up in price as well. After a call with a friendly lady at the... More 

Was this review helpful? Yes
JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear Luke P, Thank you so much for your stellar review of our property. I couldn't be happier that you enjoyed your stay from check in to check out. We strive for excellence and it is always nice to hear that my team is doing a great job. It was our pleasure to have you as our guest and we... More 

Salem, Massachusetts, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 19, 2014

We stayed here after a friends wedding and have no complaints. We were late arriving to the hotel and the last shuttle was leaving to the wedding. The front desk person was very understanding and helped us check in quick so we could catch it. After the wedding we came back to the hotel for some food and beverages in... More 

Was this review helpful? Yes
JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear Meaghan Q, Thank you for your review of our property. I am glad that you enjoyed your time here at our hotel and that the wedding after party was a great success! I hope you will keep us in mind if you are ever in need of a place to stay in our area. Warm Regards, David Cooper Front... More 

NH
Top Contributor
303 reviews 303 reviews
57 hotel reviews
348 helpful votes 348 helpful votes
4 of 5 stars Reviewed November 19, 2014

If you find this helpful please click the helpful link below. To start, there was a firetruck and a cruiser as we pulled in where apparently there was an accident... Then we went inside and there was the slowest front desk I had seen in a while and it was one person, trying to deal with mix-up, get someone a... More 

Was this review helpful? Yes 1
JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear snmurphy07, Thank you for reviewing our property on TripAdvisor. Although you rated us very well overall, I am sorry to hear of the issues surrounding your last stay. I would like to invite you to reach out to me personally at david.j.cooper@marriott.com to see where we could have done better. We are truly looking for ways to improve at... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 17, 2014

I stayed at the SpringHill Suites Boston Peabody for three consecutive nights and the staff just kept delivering excellence. I would recommend this location for business or pleasure. In fact my next trip up my wife and I will be site-seeing and we'll use SpringHill Suites as home base in MA.

Was this review helpful? Yes
JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear Billy I, Thank you for your review! It was a pleasure to have you stay here and I am so happy that you have such great things to say about our hotel and staff. I hope next time you are in the area you will choose to stay with us again. Warm Regards, David Cooper Front Office Supervisor More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 10, 2014 via mobile

Stayed here over several days. There is a reason this hotel is highly-rated: friendly, smiling, helpful staff, across the board, from check-in to check-out. Clean, fresh-smelling, spacious rooms, housekeeping is very good, including in our need for extra towels. Breakfast was outstanding and run by a master, Edward. He kept everything well-stocked, with a smile and friendly word for every... More 

Was this review helpful? Yes
JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear Scott T, Thank you so much for the fantastic review about our property. I am ecstatic that you found our staff to be helpful and friendly. I will be sure to pass on the kind words to them, and specifically to Edward for a job well done. If your travels ever bring you back to Peabody, we hope to... More 

Paterson, New Jersey
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 1, 2014

Danny needs a raise. He is fantastic. He was very helpful and dedicated to us. He offered very valuable input that was crucial to a good trip. The hotel is very nice and clean. The breakfast is phenomenal so please take advantage of it. Great place to stay!!!

Was this review helpful? Yes
JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear poppy_01us, Thank you for your review! I will be sure to commend Danny on a job well done, as he is a fantastic member of our team. We appreciate your compliments about our breakfast as well as the cleanliness of our hotel. We strive for reviews like this one and we thank you! If your travels bring you back... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 30, 2014

My husband and I stayed at the Springhill Suites Peabody for 2 nights. The staff were great and really helpful, even the manager moved among guests at breakfast asking how everyone was finding their stay. For the money I would say it was good value but if you needed to use the air conditioning at night it was loud. Cool... More 

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New York
Top Contributor
90 reviews 90 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 30, 2014

I am a repeat guest of this property and was pleasantly surprised to see a complete renovation. It is bright and welcoming, great design. Front desk and manager were very friendly. Room was very spacious, pristine clean, comfortable, and nice amenities. Breakfast was great, even had vegetarian options which is a rare treat! It is a great value for the... More 

Was this review helpful? Yes
JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear Tipsmaketravelfun, Thank you for your wonderful review about our property and our staff. Our goal is to see reviews such as this one and I thank you for the fantastic feedback. I will be sure to pass on the congratulations to my team. Please accept my apologies for the troubles of Route 1 and the surrounding highways. Rest assured,... More 

Stratford, Connecticut, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 24, 2014

What a nice property. Went with some friends for a "girls weekend" to Salem and stayed here. The front desk staff (especially Olivia) was outstanding. The breakfast far surpassed our expectations (they even had vegetarian sausage). And our room was immaculate. Thanks to all the staff for making this a superb stay !!!!!

Was this review helpful? Yes
JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear Sheri A, Thank you for your review! I will be sure to commend Olivia on a job well done, she is truly a wonderful addition to our team. I'm glad you also enjoyed our complimentary breakfast and found your room to be well appointed. I hope we will have the pleasure of serving you in the future. Warm Regards,... More 

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Additional Information about SpringHill Suites Boston Peabody

Address: 43 Newbury Street, US Highway 1 North, Peabody, MA 01960
Location: United States > Massachusetts > Peabody
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Boston Peabody 3*
Number of rooms: 164
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Also Known As:
Springhill Suites Boston Peabody Hotel Peabody
Springhill Suites Peabody
Peabody Springhill Suites

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