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SpringHill Suites Boston Peabody

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43 Newbury Street, US Highway 1 North, Peabody, MA 01960
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SpringHill Suites Boston Peabody
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291 Reviews from our TripAdvisor Community

Traveler rating
    124
    113
    33
    13
    8
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117
64
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49
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rochester, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This trip was to attend my daughter's graduation as well as some sight seeing in the Boston area. Given both reasons for being there, this hotel was conveniently located between the north shore area and Boston, right off I-95. The hotel staff were very friendly and helpful and the rooms spacious and clean. Although I didn't use the pool and/or... More 

Was this review helpful? Yes 1
Isla de Vieques, Puerto Rico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

What a great place to stay! Only a 15 minute drive to the "T" to get into Boston; extremely clean with the friendliest staff I have ever encountered. Any staff encountered in hallways from maintenance, housekeeping, and front desk staff all asked how our stay was and if we needed anything. The breakfast offered a great selection and even though... More 

Was this review helpful? Yes
JonahWright, Front Office Manager at SpringHill Suites Boston Peabody, responded to this review

Dear LizzyO22, Thank you for your review of our hotel! I will be sure to distribute congratulations to all of our team members who made your stay so enjoyable. I hope that you will choose to stay with us again in the future should you return to the area. Warm Regards, David Cooper More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for 2 days. 3 nights and boy, was I impressed! It was a warm, friendly place where I felt welcome! I recommend this place to anyone and everyone! I was a bit worried when I saw the review from previous years, (2010-2012) I saw SO many 1 star or 2 star ratings, but apparently they have changed... More 

Was this review helpful? Yes
JonahWright, Front Office Manager at SpringHill Suites Boston Peabody, responded to this review

Dear Sunshine H, Thank you for choosing to stay with us! I am glad that you enjoyed your stay so thoroughly and that you felt comfortable while staying at our property. I hope we have the opportunity to welcome you back in the near future! Warm Regards, David Cooper More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The hotel is located in a great suburban area to travel Boston. Driving to the Orange line Oak Grove station took about 18 minutes. My family enjoyed the breakfast buffet and the computers at business centers were just state-of-the-art quality.

Was this review helpful? Yes
JonahWright, Front Office Manager at SpringHill Suites Boston Peabody, responded to this review

Dear Sungho P, Thank you for your review! I am glad you enjoyed our location and breakfast buffet, as well as our business center. I hope that we have the opportunity to welcome you back in the near future! Warm Regards, David Cooper More 

Portsmouth, Rhode Island
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Spring Hill Suites over Memorial Day weekend. I have to say it was such a fabulous experience! Walking in to a more then friendly welcome by the front desk staff Kollen, and a younger man was just the beginning of a great stay. Their customer service skills and eagerness to please us as guests went beyond... More 

Was this review helpful? Yes
JonahWright, Front Office Manager at SpringHill Suites Boston Peabody, responded to this review

Dear laura C, Thank you so much for your review! I am glad that you enjoyed your stay here and your time in Boston as well. I will be sure to commend Kolleen on her fantastic advice. I hope we will see you again soon! Warm Regards, David Cooper More 

Saint Paul, Minnesota
Contributor
20 reviews 20 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I am always pleased with my stay here at the Springhill Suites Boston Peabody. The rooms are updated, spacious, and clean. The lobby is nice and open, and there is plenty of room for guests to eat their breakfast. The quality of the hot breakfast is also quite good. The staff are always friendly here. Dave, the manager, was incredibly... More 

Was this review helpful? Yes
JonahWright, Front Office Manager at SpringHill Suites Boston Peabody, responded to this review

Dear daveengel1, Thank you for your kind words about me and my staff. I couldn't be happier that you enjoyed every aspect of your stay. I hope we have the pleasure of welcoming you back in the near future. Warm Regards, David Cooper More 

Rock Hill, South Carolina
1 review
4 of 5 stars Reviewed 1 week ago

Great breakfasts, nice suites, wonderful staff. The food and beverages in the concession area is something of a ripoff, and there are few nearby places to eat -- and no restaurant in the hotel. However, the suites have refrigerators, sinks, and microwaves.

Was this review helpful? Yes
JonahWright, Front Office Manager at SpringHill Suites Boston Peabody, responded to this review

Dear Rudulph, Thank you for your review. I apologize that you felt our Market area was a little overpriced for your needs. We do try to offer something for everyone and at all price points. I am glad that you were able to take advantage, however, of some of the fantastic eateries that are nearby. I hope we have the... More 

Raleigh, North Carolina
Top Contributor
199 reviews 199 reviews
146 hotel reviews
292 helpful votes 292 helpful votes
4 of 5 stars Reviewed 1 week ago

I was happy with this stay. Check in Very friendly gentleman at the front desk to give me my room. Room Older looking room and a bit dated but OK. Everything was in working order. Bathroom Besides the handful of long gross black hairs it was good. The hot was was quick. TV They have lodgenet which automatically drops it... More 

Was this review helpful? Yes
JonahWright, Front Office Manager at SpringHill Suites Boston Peabody, responded to this review

Dear Morganrep, Thank you for your review of our hotel. I am sorry to hear that we missed a few opportunities during your stay and that your housekeeping service up to our usual standards. Please be assured that I will personally follow up with these departments to address any issues going forward. Once again I thank you for your honest... More 

Halifax, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Reservations were excellent, room was comfortable and the breakfast was terrific but it was the staff that need the kudos the most - fantastic, friendly and recommendations were excellent. Hotel is close to many restaurants and retail stores.

Was this review helpful? Yes 1
JonahWright, Front Office Manager at SpringHill Suites Boston Peabody, responded to this review

Dear Ed M, Thank you for your review. I am glad you were pleased with our amenities and location. I hope that we will see you again soon! Warm Regards, David Cooper Front Office Supervisor More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff at this hotel is fantastic. David, the evening front desk manager, and Kolleen, also at the front desk, go to any length to accommodate the special requests of their guests. Their customer service is outstanding. The rooms are clean, spacious and a great value. I have tried other hotels nearby, and this is clearly the best.

Was this review helpful? Yes 1
JonahWright, Manager at SpringHill Suites Boston Peabody, responded to this review

Dear Jon D, Thank you for your kind words about Kolleen and I! It was our pleasure having you as our guest and I hope you will return again soon! Warm Regards, David Cooper Front Office Supervisor More 

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