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SpringHill Suites Boston Peabody

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43 Newbury Street, US Highway 1 North, Peabody, MA 01960
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SpringHill Suites Boston Peabody
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304 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I was highly impressed with Springhill Suites in Peabody the moment I entered the lobby on June 16, 2015 for a one week stay. The decor of the hotel lobby and the rooms were very appealing to the eye. During my entire stay, the hotel staff was superb, their customer service should serve as a model for others to follow.... More 

Was this review helpful? Yes
West Jordan, Utah
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Was greeted by a friendly desk crew. They were helpful in finding things around the hotel and what to see locally. The room was clean and free from odors. I didn't eat breakfast but my boy said it was not as good as other hotels we stayed at on our trip.

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Coto de Caza, California
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in town on business for 2 nights and were shocked at the prices of rooms in the Boston area. We stay at this location as the price was $209 per night. The cheapest hotel in the area. It is located about 25 minutes from the airport and not hard to find. This Springhill is very nice and it... More 

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

I am visiting from England and spending 5 days at this hotel exploring Boston/Cape Ann area. This Hotel has exceeded all my expectations. Comfortable, spacious rooms with free Wi-Fi, Delicious Hot and Cold buffet breakfast and exceptionally friendly and helpful staff. I have had a very enjoyable stay.

Was this review helpful? Yes
JonahWright, Front Desk Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear Jan, I just wanted to thank you for your wonderful review! I remember you guys when you checked in! We look forward to having you back at our hotel! Thanks again!! More 

Philadelphia, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Suites in Peabody are really nice, like most standard suite hotels. Indoor pool, food and beverage shop, living room/bedroom space, wifi, free breakfast and parking seem standard in most versions by all hotel chains. They had it all and it is well kept. The difference here was the staff. The most unbelievably friendly, helpful and happy employees I've ever... More 

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JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Hi there! We just wanted to thank you so much for the wonderful comments! We strive to make every guest feel at home and are extremely glad that you got to experience it when you stayed with us. We do look forward to having you back in the near future! And thanks again, We really appreciate it!! -Nicole Front Office... More 

Marion, Indiana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Okay, first thing I have to say is that I was a little apprehensive about this area. I hadn't visited the Boston metro in a number of years and my last experience was, well, let's just say, uh, less than pleasant. From the very moment I walked in and was greeted by the welcoming and smiling faces of Kolleen and... More 

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JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear Rod, Kolleen and I wanted to thank you so much for the wonderful review of us and the hotel!! We strive to make the guests feel most at home when they stay with us. We are thrilled that you got to experience this upon your arrival. We welcome you with open arms when you come back to stay with... More 

Waldo County, Maine
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As there was "no room" at my daughter's home, my wife and I needed a place to stay on a Saturday night near Boston; my grandchild's birthday party was Sunday morning. Coming down from Maine, this Spring Hill Suites was the perfect solution. Thanks to its location, we enjoyed a great visit to the Peabody-Essex museum (in nearby Salem) on... More 

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JonahWright, Front Desk Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear Bogwiggle, We wanted to thank you for your wonderful review about our property. We strive to make people feel at home when they come here and we are thrilled that we met your expectations. Thanks again for the amazing feedback and we look forward to having you stay with us in the future!! Thanks again! -Nicole Front Office Supervisor More 

Decatur, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A very nice and convenient place to stay. The hotel is close to I-95 as well as Rt. 128. The staff was very friendly and helpful. Very knowledgeable about the Boston area. Plenty of options for dining.

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JonahWright, Front Desk Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear Markh4156, We wanted to thank you for your recent review of our hotel. We really do appreciate the positive feedback! We look forward to welcoming you back to the hotel for any future reservations you have! More 

Upstate New York
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked this hotel through hotels.com three weeks before staying there. On arrival, at around 2:00 pm, we were told that the hotel was fully booked, and that they had no rooms available. Apparently, they told hotels.com that morning and "hotels.com should have informed you"! Interestingly, another guy had also booked using hotels.com and was similarly turned away. Hotels.com found... More 

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JonahWright, Front Office Manager at SpringHill Suites Boston Peabody, responded to this review

Dear Trancedevo, First I just wanted to say thank you for reading the reviews and wanting to stay with us. Due to unexpected stayovers, we do apologize greatly for not being able to honor your reservations through Hotels.com. We hope that you have the opportunity to stay with us in the future, Please feel free to call the hotel directly... More 

Mesa, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful visit. The hotel staff was friendly and very accomadating. Their rooms are clean and well taken care of. Their breakfasts every morning are the best I have had for an included breakfast. We especially connected with two of the associates working at the front desk. Kolleen and Steven went above and beyond to make our stay... More 

Was this review helpful? Yes
JonahWright, Front Office Supervisor at SpringHill Suites Boston Peabody, responded to this review

Dear Mitch D, We wanted to thank you for the wonderful review you gave us. We here at the Springhill Suites thrive to make people feel at home. We are so glad that we got to meet your expectations. I will make sure to pass along the positive information to Kolleen and Steve. They will appreciate it greatly. Thanks again... More 

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