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Courtyard Boston Norwood

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300 River Ridge Drive, Norwood, MA 02062
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Courtyard Boston Norwood
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132 Reviews from our TripAdvisor Community

Traveler rating
    40
    55
    31
    6
    0
See reviews for
42
19
9
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockville, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Pros: Free Wifi Cons: 1. The bistro is small area in front near the check-in. Breakfast was not worth the money. Closed for lunch. 2. Asked for a down-free room, noted on the reservation and was ignored 3. TV channel selection is limited 4. Pool and hot tub are average however the pool closes early on Sunday (2 PM) 5.... More 

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Glen Head
Top Contributor
82 reviews 82 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 19, 2015 via mobile

A very nice place with a great setting very clean and accommodating. Breakfast was not included as some Marriotts do. With the exception of the bed which was a low mattress which was very hard the stay was good.

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Newburyport MA
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 15, 2015

Stayed only 1 night for girls shopping trip at Patriots Place. Friendly check in, nice cafe in the lobby that made a good salad when we showed up at 10 pm closing. They promised to make up the sofa bed in the afternoon check in, but came back to find it not done, called the desk and they brought sheets... More 

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Ryan T, General Manager at Courtyard Boston Norwood, responded to this review

As a valued guest we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “3”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love... More 

Arlington, TX
Top Contributor
85 reviews 85 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed March 31, 2015 via mobile

I've probably stayed in over 100 Courtyards and I have to rate this property below average for a Courtyard. The lobby looks to have been updated, but the hallways and rooms are in dire need of an update. Staff was friendly enough. Would I stay here again. Probably not.

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Ryan T, General Manager at Courtyard Boston Norwood, responded to this review

Thank you for taking the time to review the Boston Norwood Courtyard by Marriott. Without our guests feedback we cannot continue to improve our hotel and our services. Please plet me know if you are ever going to be in the Norwood area again please contact me directly and I would be happy to make sure that your stay is... More 

Berlin, Connecticut
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 23, 2015

Stayed on a Saturday night after attending a family function in nearby Sharon the staff checked us in early without a problem and were very pleasant. My wife and daughter made use of the gym while I relaxed in our room. The room was clean and looked recently updated. Our room had two comfortable beds, coffee maker, iron, hair dryer.... More 

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Henderson, Nevada
Top Contributor
59 reviews 59 reviews
46 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 22, 2015

It's been a while since I've stayed at a Courtyard, mainly because the price points are usually out of my company's policy range. However, this seemed to be the best value for the area. I had a very comfortable stay and have no complaints at all with this place. The hallways are a little confusing so pay attention. ;-) Comfortable... More 

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Schenectady, New York
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 17, 2015

Spent the weekend at this hotel during a forecasted blizzard. Travel was limited on Sunday so we spent a good portion of the day at the hotel. The staff is very pleasant and helpful. However, due to the amount of snow this area has received...the room TV's had little to no channels. I was one of the lucky ones with... More 

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Ryan T, General Manager at Courtyard Boston Norwood, responded to this review

Thank you for taking the time to review the Boston Norwood Courtyard by Marriott. I want to apologize for the fact we were not able to provide you with a full selection of TV stations. Unfortunately due to the storm during your stay we did loose many stations. Please be assured that this is not typical of my hotel and... More 

Princeton, New Jersey
2 reviews
5 of 5 stars Reviewed February 5, 2015

I have stayed here on multiple occasions for work in the area, and I enjoyed it every single time. Everyone is very pleasant, and the location of the hotel is wonderful. It is minutes off of 95, and on a strip of Route one that has multiple dining options. I do have to send a special thank you to Rich... More 

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Atlanta, Georgia
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 22, 2015 via mobile

Wow! Talk about service! I stayed here for 1 night for the 1st time and couldn't have been happier. I was immediately greeted by Jeff. He skipped all the dumb questions (Are you checking in? I need your credit. Etc). I gave him my name and he simply asked "do you want us to put this on the card we... More 

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Bethel, Connecticut
Top Contributor
61 reviews 61 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed January 21, 2015

They did a great job with the Lobby, as this looks like one of the new Courtyards. The room had carpet stains and older wallpaper. There was also a weird odor in the hallways. The space on the sink counter was laughable. There was not even space for a toiletre bag. This was not one of the better courtyards I... More 

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Ryan T, General Manager at Courtyard Boston Norwood, responded to this review

Dear Rich, Thank you for taking the time to give us your valued feedback! I am very happy you enjoyed our lobby area and was hoping that you could tell me what room you stayed in so we may correct the issues you had mentioned. Please feel free to email me directly at ryn.tavares@marriott.com. I look forward to your response.... More 

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