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Extended Stay America - Foxboro - Norton

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280 S. Washington St, Norton, MA 02766
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1 room 1 adult
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Extended Stay America - Foxboro - Norton
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38 Reviews from our TripAdvisor Community

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North Stratford
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 19, 2015

In my straight talk opinion, the Extended Stay America hotel deserves special consideration for meeting the needs of travelers who want the ability to care for them selves and not have to eat out. Bear in mind that this means that it is a place where insurance companies will place their clients when they have lost the use of their... More 

Helpful?
Thank Tom W
Lake City, Florida, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 15, 2015

The hotel is economical but like they say, you get what you pay for. The room was OK but there were strong odors throughout the hotel probably because the rooms contain kitchenettes and it required keeping the windows open to get fresh air. The room smelled like a dead skunk when we arrived. We had stayed there years before and... More 

Helpful?
Thank Paul D
Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 8, 2015

It was absolutely the worst experience I've ever had at a hotel and that is in comparison to a 1 or 1/2 $50-70 hotel. :( Lobby appeared clean upon arrival. Elevator was dirty and was dirty with the same dirt for the entire stay. Never swept/vacuumed. The hallways were clean. The room upon arrival appeared ok but upon further evaluation... More 

Helpful?
Thank CutesyPieKaz
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

I appreciate you bringing your experience to our attention. I am so disappointed to hear that the conditions of the room was not up to our standards and the room was not clean for you. Please accept my apology. In response to your feedback, I am reviewing this response with the staff and taking steps with the team to make... More 

Travelers are raving about these Norton hotels

Chester, New Hampshire
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed August 4, 2015

My husband and I stayed here one night. Checked in late, the front desk was pleasant. The room was a good size, the appliances were a little outdated but we weren't eating there. Bed was comfortable and room was fairly clean. I'm not sure I would stay for a week but for one night it was ok.

Helpful?
2 Thank STCHeather
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 1, 2015 via mobile

Horrible!!! Dirty place that has a horrible smell.You drive up to this place and the parking lot has trash all over... When I checked in the woman at the fro nt desk was nice and helpful. I thought it was strange when I drove up to this place and half the windows we're open on a hot summer day... When... More 

Helpful?
2 Thank pyrorockdriver
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

I appreciate you bringing your experience to our attention. I am so disappointed to hear about the cleanliness issues you experienced. Please accept my apology. I discussed your comments with the team, and we are reviewing our cleaning and room inspection procedures to make sure that these items are corrected. Your feedback is very important to us, so thank you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 25, 2015 via mobile

After a three hour drive we arrive to find that there is no public bathroom. Then we go to check in which takes forever and this is when the lady notifies us that we need to give an extra $100 in cash for a deposit which we were very lucky that we had. The hallways and rooms smelled awful. We... More 

Helpful?
3 Thank Madison S
Toronto, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 16, 2015

The hotel and room is basic but clean. No frills here. A little overpriced for what you get and the location. The entrance is not warm nor welcoming. The rooms are a good size but felt damp. If using hotwire you are not asked if you' d line a smoking or nonsmoking room so you my not get your preference.

Helpful?
1 Thank Alejandro416
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was not to your expectations. In response to your feedback, I am working with our staff to make sure each guest has a comfortable stay with great customer service. Thank... More 

Philadelphia, Pennsylvania
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 15, 2015

We only stayed for 1 night. For the price of the hotel, we expected better. (something more of the hampton or mariott standard) The room smelled eh. I've been in and out of hotels for the past 3 weeks for work. The internet was iffy. I think I was most disappointed with the breakfast. Dry muffins, nature valley granola bars,... More 

Helpful?
2 Thank Melissa B
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Thank you for providing us with details about your stay. Please know that we are sincerely sorry that our amenities were not to your satisfaction. I discussed your comments with the team, and we are retraining our staff to make sure our guest experience is better in the future. The staff and I appreciate your comments, as it will only... More 

White Plains, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 22, 2015

I needed a last minute place to stay for a business trip and booked the extended stay through my travel business agency. Usually I check trip advisor first to make sure the place is clean -- I don't need amenities, just cleanliness, but since we were rushing I didn't check. God, I wish I had. I checked in with an... More 

Helpful?
1 Thank KSandy57
1 review
1 of 5 stars Reviewed May 16, 2015 via mobile

Most of this hotel smells like an ash tray. If you are unlucky enough to stay on the third floor you are likely to smoke a second hand pack a night! You had to plug your nose just to reach the room. I figure I cost my self a few months of my life off the back end!! The room... More 

Helpful?
Thank Jade B
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Thank you for your recent review of your stay. I am so disappointed that you experienced smoke odors during your stay. Please accept my apology. To ensure that a situation like yours doesn't happen again, my team is striving to keep smoke odors to a minimum. We continually work to improve our hotel, so I really appreciate you providing us... More 

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