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All 1 Norton hotels

Extended Stay America - Foxboro - Norton

2.5 of 5 Hotel   |   280 S. Washington St, Norton, MA 02766
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Extended Stay America - Foxboro - Norton
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Ranked #1 of 1 hotels in Norton
A recent review
5 of 5 stars Reviewed November 24, 2013
PM_Boston_12 Boston, Massachusetts
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21 people have reviewed this hotel

Traveler rating
    8
    5
    3
    3
    2
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3
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 18, 2013

I stayed here last minute because I was seeing an event at the Comcast Center. Because they only had a smoking room left, we took it. Even as the elevator (in the lobby) opened, however, it smelled like smoke. The hallway and room were twice as bad. It was fine for our purposes but incredibly old in need of just... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our friendly and helpful staff; however, we apologize that the elevator and your room had a smoke smell. To prevent this from happening again, my team is working to eliminate this odor and ensure it is not a problem moving forward.... More

Boston, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2013

For the price I paid I was very satisfied. I was there for one night. I've learned that a noisy experience is possible anywhere, though I had no noise problems beyond what I would expect as normal. I didn't know they don't make up the room for short-term stays (per another review), but that's fine with me, it takes 2... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Thank you so much for sharing your experience with us. I'm glad that you found our hotel to be cost-effective. It is also great to read that you enjoyed your room overall, especially the fully equipped kitchen. I hope we get the opportunity to host you again in the future, perhaps for a longer period of time. Thank you very... More

Norton, Massachusetts
1 review
5 of 5 stars Reviewed November 14, 2013

I am building a new home. I sold my old home and had to close prior to the new one being completed. I was forced to check into the Extended Stay Foxboro-Norton. It was reasonably priced, clean and close to work. I travel often and don't really like hotels. The staff at the Extended Stay Foxboro-Norton are outstanding! The front... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Dave - Thank you so much for posting a review of our property. I'm so pleased to hear that you found our hotel comfortable and our staff pleasant. We strive to make all our guests feel at home and hope that any time you are in need of a place to stay you will choose to do so with us... More

Washington DC, District of Columbia
Top Contributor
76 reviews 76 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 19, 2013

Have stayed here twice for work. The hotel is used by a lot of transient types who work in the area. I will first say that the desk staff (usually Jenn), is the best. Always there to help and always with a smile. The rooms are functional but basic. I could not sleep either time as the AC is noisey... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Steven - Thank you for your recent review of your stay. While I greatly appreciate your comments about our staff, I am disappointed that your stay overall was not 100% satisfactory. Please accept my apologies that our grab-and-go breakfast did not meet your expectations and that you were disturbed by noise from other guests. I will be working with the... More

queens, New York, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 8, 2013

I booked this threw hot wire ,This is like a time share room kitchen ,stove and all the rest ,This is not what we wanted and i don't think it should be listed as a hotel in the hot wire pool.Oh there is no pool,they told me maybe down the block holiday inn will let you use theirs never tired... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Michael - Thank you for your recent review of your stay. I sincerely apologize that you did not find our location suitable for your needs and wants. To respect the privacy of our guests, we offer once a week housekeeping services for anyone staying 8 nights or more, but we do have fresh towels or linens available at the front... More

Travelers are raving about these Norton hotels

Westerly, Rhode Island, United States
1 review
3 of 5 stars Reviewed July 29, 2013

Over all the rooms are nice. Mine was clean. The bathroom was clean. Check in was easy. the receptionist I had was very friendly and helpful. The down sides: no one is at the front desk after 11pm,,,, they don't have automated wake up calls, the temp control can be a little " iffy" Grab and Go Breakfast is really... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Don - Thank you for taking the time to provide feedback about your experience. I am very sorry that our hotel did not meet your expectations. I am regretful that we did not keep the breakfast station adequately stocked and that the coffee was not drinkable. There is a staff member available on-site 24 hours a day and it bothers... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 28, 2013

I'm sitting in the room as I type! It smells like an ash tray, in the drawer next to the bed is a cigarette and tags from women's undergarments ( I have a photo) Holiday Inn is just across the street! I should have known better! DON'T STAY HERE!!

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your room smelled like cigarette smoke and was unclean upon check-in. Cleanliness is of the utmost important to us, and that includes a fresh smelling room. In response to your feedback, I am working with my staff and following up to ensure that every guest is given... More

New Haven, CT
Contributor
19 reviews 19 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 25, 2013

I travel for business frequently, so i stay in hotels approx two nights per week, year round. If i have ever had a worse hotel experience, i cannot recall it. This "hotel" is basically the equivalent of a motel, except that there is one main front door. Otherwise, it does not offer many of the services i have come to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Thank you for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I... More

1 review
5 of 5 stars Reviewed July 7, 2013 via mobile

I used priceline to book this room literally last minute. I booked it around 2pm and checked in after a 4 hour drive at 6pm. The young lady at the front desk was extremely nice and helpful. I have several tattoo's and have gotten treated very differently (poorly) because of them on more occasions than I care to recall. The... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Marcia - Thank you so much for posting a review of our property. I'm so pleased to hear that you found our hotel comfortable and our staff to be pleasant. We strive to make all our guests feel at home and hope that the next time you are in our area you will stay for a longer period of time... More

Orlando
1 review
5 of 5 stars Reviewed July 1, 2013

The staff was very friendly and attentive. Most importantly the hotel grounds and the room were above average and very comfortable. The room was very accommodating with the kitchenette and new like feel. We stayed in the hotel for 4 days for a concert event at the Comcast Center. The hotel was very close to the center, so it made... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Foxboro - Norton, responded to this review

Tim - Thank you for posting such a wonderful review. I am so thrilled to know that you found our hotel to be so comfortable, and our staff friendly as well as attentive. We strive to make every guest feel at home here, so it is great to hear we were able to do that for you! Thank you again... More

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Additional Information about Extended Stay America - Foxboro - Norton

Also Known As:
Extended Stay Norton
Norton Extended Stay
Extended Stay America Norton
Extended Stay America - Foxboro - Norton MA, North America
Address: 280 S. Washington St, Norton, MA 02766
Phone Number:
Location: United States > Massachusetts > Norton
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Norton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Foxboro - Norton 2.5*
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