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Econolodge Inn & Suites

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380 Southwest Cutoff, Northborough, MA 01532
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1 room 1 adult
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Econolodge Inn & Suites
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28 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
4 reviews
1 of 5 stars Reviewed November 3, 2015

Weird smell (non-smoking room), old furniture, dust everywhere, very uncomfortable bed with a dirty bed cover. I went to the reception and I asked for a clean bed cover. I got even worse than the original one. And breakfast?!?!?! Forget it! I DO NOT recommend this place at all. The worst place ever!!! And the top of this experience, there... More 

Helpful?
Thank Zuzka M
GM-Northboro, General Manager at Econolodge Inn & Suites, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Atlanta, Georgia
Level Contributor
71 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed September 16, 2015 via mobile

I am a very loyal Diamond level Choice Hotels member. I know the chain, it's brands and their limitations. That being said this property was my only Choice option in the area. Econolodge properties are on the bottom of the Choice brands, being one of their two budget brands. The property was exactly what I expected. Old, warn out and... More 

Helpful?
Thank Jmcolker
GM-Northboro, General Manager at Econolodge Inn & Suites, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Travelers are raving about these Northborough hotels

Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed August 8, 2015 via mobile

Booked this hotel through aarp while on a road trip. Pictures looked a thousand times better online than the real thing. Aarp needs to remove this motel from their listing. Horrible! Walked into room and was immediately nauseous. Sickening smell is stale cigarettes, beer, and ????. Had to immediately walk out of room. On later inspection, covering my nose, found... More 

Helpful?
Thank kath54321
GM-Northboro, General Manager at Econolodge Inn & Suites, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Boston, Massachusetts
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 27, 2015

While waiting in the breakfast room for my room to be prepared I noticed the distinct odor of stale beer. The same odor was there two days later. YUCK! My non-smoking room wreaked of smoke. The room wasn't well cleaned; I had to clean the sink and countertop myself as there was leftover food residue all over. The exterior surfaces... More 

Helpful?
Thank punkpup
GM-Northboro, General Manager at Econolodge Inn & Suites, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Framingham, Massachusetts
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 23, 2015

The marketing pitch for this hotel makes it sound like the place is nestled next to a bucolic lake. Let's get that out of the way. The Econo Lodge is located at the intersection of two very busy roads - Route 9 and Route 20, and the traffic whizzes by all day and all night. Be careful in the parking... More 

Helpful?
1 Thank pgillin0734
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 14, 2015 via mobile

So my husband and I travel a lot for work and were pretty mortified when our company booked us here. The reviews on Google were terrible, at best. But rather than have my company go through changing us, we decided to check it out first. We pull up to this facility that looks like the motel bates. We check in... More 

Helpful?
2 Thank Seth B
GM-Northboro, General Manager at Econolodge Inn & Suites, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. To better server the needs of our guests, we are undergoing complete renovation... More 

Hartford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

it was great staff was good and helped me with everything. room was bit outdated but was very clean only suggestion do not get smoking room they are bit up stay on 2nd fl. i looked at 1st flore but room was very used over the years compare to 2nd flore.

Helpful?
1 Thank mikephill
GM-Northboro, General Manager at Econolodge Inn & Suites, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. To better server the needs of our guests, we are undergoing complete renovation... More 

LUTES MOUNTAIN
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed September 23, 2014

Northborough is great, but this hotel was not. The room was NOT clean - the bathroom had hair all over the shower/bath, toilet and floor. The bed sheets were unchanged and had hair and poppy seeds in it, so we slept on top of the bed. The staff couldn't change our room and did not care about how dirty it... More 

Helpful?
2 Thank deftonesgrrrl
Buffalo NY
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed August 26, 2014

I was honestly expecting a little more. We stayed here one night on our way home from Cape Cod. I had shopped around online looking for the best deal for a hotel room in the 100 miles out from the Cape along the 90. I had a few choices all around the same price of $75 a night, and I... More 

Helpful?
2 Thank Sara P
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