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All 4 Northampton hotels

Clarion Hotel & Conference Center

2.5 of 5 Hotel   |   1 Atwood Dr., Northampton, MA 01060
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36%
Ranked #3 of 4 Hotels in Northampton
A recent review
5 of 5 stars reviewed 1 week ago
bwl42 Portland, Connecticut
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218 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Portland, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

We only stayed here one night for a wedding in the area, and booked two adjoining rooms. Overall, we had an excellent experience. We requested early check in and had no problem at all with that. Our rooms were right next to each other, clean, and had all of the basics you'd expect (iron, tv, coffee maker, etc). Beds were... More

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Oak Island, North Carolina
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Our September, 2014, stay was to attend a wedding held elsewhere in the area. Although this property has regular live entertainment and a congenial bar, it has some other shortcomings. The indoor pool is a nice feature, but the dome could use some maintenance. Standard rooms could use another chair or two. Our room and wing smelled musty the whole... More

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for your recent response regarding the Clarion. We are going to continue to make improvements to provide all of our guest with the best experience possible. More

Albany, New York
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Frankly, I was worried after getting a very inexpensive reservation from a discount hotel site and then reading unfavorable reviews. However, the room was clean and pretty comfortable. The tv was fine as was the bathroom. My only complaint was noise that woke me up at 3 am from adjacent room. I had to turn radio to static to block... More

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We are extremely pleased that you were pleasantly surprised with your recent stay at the Clarion. We thank you for taking the time to share your feelings about the hotel. We look forward to welcoming you back as our guest More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this Clarion 2 times. After moving a student into a dorm, apartment and other dwellings over the course of 3 years I have come to find it's nice to stay at a place where there is a little " cheers " going on. It's clean and staff is friendly. The bar is a perfect place to sit... More

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for taking the time to respond about your recent experience with the Clarion in Northampton. We appreciate all of our guest feedback and will make sure to share your response with the hotel team. More

Denver, Colorado
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 10, 2014

We stayed at 2 rooms in this hotel for one night. My advice to you is to stay elsewhere. The hotel is reasonably priced and my expectations were not for a luxury hotel, but for a clean place to stay my family to stay for once night. The rooms were dirty. We were going to get some ice, but found... More

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to respond to your experience with the hotel. I apologize that the cleanliness in the room was not up to standard. Our housekeeping team works extremely hard to make sure that every room is guest ready, every time. There is no excuse for missing that target, again, my sincere apologies. More

Buffalo
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 28, 2014

You notice it when you walk around the maze of hallways in this oddly laid out property, a pungent scent of maybe heavy duty cleaning products or an OD on air freshener. Still a fine property though, especially for the price. There are a couple other hotels in the main shopping and dining area of Northampton but they are a... More

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you very much for your feedback. I am extremely pleased that you experienced all of the facets of our property that we are most proud of, the unique layout, the various different offerings and most importantly, our staff. There are conditions that exist that the team cannot control, however we can always control how we treat our guests. Again,... More

South Dartmouth, Massachusetts
Senior Contributor
27 reviews 27 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 22, 2014

Hotel right off 91 indoor and outdoor pool maintained excellent. Only negative was brakfast price and inside door knob not working properly.Staff was very helpful and friendly. Dog friendly still quiet at night.

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

I can't thank you enough for your kind words, I will make sure to share your comments with the team here at the hotel. We will continue to work hard to provide clean, comfortable accommodation for all of our guests. Again, Thank You!! At Your Service, Jeremy Brown More

Boston
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 21, 2014

We booked this hotel through hotwire and paid half the price of anything else in the area. We went into it knowing that it was a 2 1/2 star, so our expectations were for just that. The customer service was great - very welcoming, quick check-in and check-out. Nice sitting area in the lobby. Our room was clean, beds were... More

Was this review helpful? Yes
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

I will make sure to share your comments with the team here at the Clarion! Thank You!!! I am extremely pleased that you enjoyed your two night stay at the Clarion and am even more pleased that you felt compelled to share your experience with other traveler's. We will continue to work hard at the property to ensure that all... More

South Hadley, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

I recently attended a paint and sip night hosted by the Clarion in The Loft. The overall appearance of the hotel was clean and intimate. We were greeted at the door by Emilie, banquet manager- who showed us to our seats and assisted us with any questions we had about the experience. It was a great time! We were waited... More

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you very much for taking the time to respond regarding your experience with the Clarion and the Loft Lounge. Specifically Emilie and the Food and Beverage Team. The team here a the Clarion strives to provide world class experiences for all of our guests, and I am pleased that the team was able to provide this to you as... More

Warrensburg, New York
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 13, 2014

We stay at many Choice Hotels and booked through the choice website. We only stayed at the Clarion for one night but the we were happy with our stay. We have stayed in some really great Choice hotels and some bad choice hotels - The Clarion Hotel was good.

Was this review helpful? Yes
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We cannot thank you enough for taking the time to respond to your experience as our guest. The team here truly enjoys the opportunity to welcome family groups to our property and we are pleased that we could provide a place for everyone to get together and be together. I will make sure to share your feedback with our team,... More

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Additional Information about Clarion Hotel & Conference Center

Address: 1 Atwood Dr., Northampton, MA 01060
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Hotel & Conference Center 2.5*
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Also Known As:
Clarion Hotel And Conference Center
Clarion Northampton
Northampton Clarion
Clarion Hotel Northampton

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