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Clarion Hotel & Conference Center

2.5 of 5 1 Atwood Dr., Northampton, MA 01060
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Clarion Hotel & Conference Center
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Clarion Hotel & Conference Center
Clarion Hotel & Conference Center
Clarion Hotel & Conference Center
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224 reviews from our community

Traveler rating
    20
    49
    58
    52
    45
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81
45
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35
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Only complaint is we stayed 2 nights. When we returned after the first day the one bed was made but not the other and 2 clean coffee cups were put in the room but none of the dirty glassware was removed . Ok accommodations if you want to keep your dog with you

Was this review helpful? Yes
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to share your experience with the Clarion Hotel in Northampton. We are proud to be one of the only facilities locally in which pets are allowed, and pleased that you found the accommodations to be clean and comfortable. We certainly hope you will consider returning to Clarion when your travels bring you back to... More 

Dedham, Massachusetts
1 review
2 of 5 stars Reviewed 2 weeks ago

Booked this hotel because they took dogs and we we're going to a family wedding in the area and needed a place that took dogs -- we were in section C -- which I think stood for crappy -- the hotel is old, bathroom really pretty bad, needs painting and updating and for what they charged, so not worth it... More 

Was this review helpful? Yes
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Please let me apologize for the experience that you encountered as guest here at the Clarion. I can assure you that this is not indicative of all of our guests experiences and we will take your feedback into account as we continue to strive to provide all of our guests with a premium experience. Sincerely, Jeremy Brown More 

Southington, Connecticut
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 8, 2014

The first impression of this hotel from the lobby is very favorable. It is a lovely area and the staff was very friendly and helpful. We had a room on the lower level, in the back not far from the pool and close to the laundry. The second impression walking down the hall to the room was less favorable. I... More 

Was this review helpful? Yes
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to share your feedback regarding your experience at the Clarion. We will continue to work hard to make each guests experience a pleasurable one, and I apologize that we did not exceed you expectations during your stay. I can assure that we value all of our guests feedback and will use your feedback to... More 

New Jersey
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 18, 2014

Where to begin? Our daughter had a Parents Weekend at her boarding school, and our normal go-to hotel (5-minute drive) was fully booked. Each town away was fully booked. I kept expanding the search area, we finally opted for the Clarion, a 35-minute drive from her school. From the Tripadvisor reviews, I learned to request to be as far away... More 

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We are pleased that you took the time to comment on your experience with Clarion and we are pleased that we were able to provide accommodations to you, even it if was for this one time event. More 

West Palm Beach, Florida
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 14, 2014

I booked on line at a reduced price which made the room affordable and added to my rating. I later saw that I could have booked the room for about $60.00 which is about right for the old hotel. The staff is very friendly and as I like old style I found the hotel had a certain charm. My room... More 

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to share your experience with the Clarion in Northampton. We are pleased to be able to provide value to consumers who travel to the Northampton area and are pleased that you enjoyed your time with us. We appreciate all of the feedback that we get from our guests and hope to provide you with... More 

1 review
2 of 5 stars Reviewed October 12, 2014

The staff was frendly and helpful, but the hotel is tired and the maintenance spotty. I would fire the manager and chastise the owners. Our first room did not have any heat and we were told to open our patio door facing the indoor pool for heat!!!! It was October in the 40's!!!!!!

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We appreciate you taking the time to share your experience with the Clarion and I can assure that we will continue to do our best to make every experience the best for all of our guests. More 

Portland, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed September 7, 2014

We only stayed here one night for a wedding in the area, and booked two adjoining rooms. Overall, we had an excellent experience. We requested early check in and had no problem at all with that. Our rooms were right next to each other, clean, and had all of the basics you'd expect (iron, tv, coffee maker, etc). Beds were... More 

Was this review helpful? Yes
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to respond to your experience with the Clarion. We try our best to accommodate all of our guests requests, and I am truly pleased that the team was able to make you comfortable while travelling to the Northampton area. Again, we appreciate your feedback! More 

Oak Island, North Carolina
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 6, 2014

Our September, 2014, stay was to attend a wedding held elsewhere in the area. Although this property has regular live entertainment and a congenial bar, it has some other shortcomings. The indoor pool is a nice feature, but the dome could use some maintenance. Standard rooms could use another chair or two. Our room and wing smelled musty the whole... More 

Was this review helpful? Yes
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for your recent response regarding the Clarion. We are going to continue to make improvements to provide all of our guest with the best experience possible. More 

Albany, New York
Senior Contributor
48 reviews 48 reviews
44 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 4, 2014 via mobile

Frankly, I was worried after getting a very inexpensive reservation from a discount hotel site and then reading unfavorable reviews. However, the room was clean and pretty comfortable. The tv was fine as was the bathroom. My only complaint was noise that woke me up at 3 am from adjacent room. I had to turn radio to static to block... More 

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We are extremely pleased that you were pleasantly surprised with your recent stay at the Clarion. We thank you for taking the time to share your feelings about the hotel. We look forward to welcoming you back as our guest More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

I've stayed at this Clarion 2 times. After moving a student into a dorm, apartment and other dwellings over the course of 3 years I have come to find it's nice to stay at a place where there is a little " cheers " going on. It's clean and staff is friendly. The bar is a perfect place to sit... More 

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for taking the time to respond about your recent experience with the Clarion in Northampton. We appreciate all of our guest feedback and will make sure to share your response with the hotel team. More 

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Additional Information about Clarion Hotel & Conference Center

Address: 1 Atwood Dr., Northampton, MA 01060
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Hotel & Conference Center 2.5*
Number of rooms: 122
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Also Known As:
Clarion Hotel And Conference Center
Clarion Northampton
Northampton Clarion
Clarion Hotel Northampton

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