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Clarion Hotel & Conference Center

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1 Atwood Dr., Northampton, MA 01060
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Clarion Hotel & Conference Center
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Clarion Hotel & Conference Center
Clarion Hotel & Conference Center
Clarion Hotel & Conference Center
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227 reviews from our community

Traveler rating
    22
    50
    58
    52
    45
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (55)
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I have been visiting this hotel for the last 5 years and it's where we fell in love. So for my birthday this year we decided to have all my friends & family meet and spend the weekend at the Clarion and in North Hampton. After everyone had made their reservations we called to ask if we... More 

Was this review helpful? Yes 1
RI
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 9, 2015

We stayed here for 2 nights as part of a Mite hockey tournament at the Mullins Center at UMASS Amherst. The place is nothing fancy, but the rooms and service were adequate. Indoor pool area was nice and fun for 8-9 year olds. Continental breakfast was enough, and if you desire a full breakfast, there were several options just up... More 

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Manchester, New Hampshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2015

I was a little scared when I saw the hotel from the highway but I was put at ease when greeted by the friendly front desk staff. My room was clean and quiet. I have severe allergies to mold and dogs. I had no issues. The food was okay. The drinks were great. The bartender was apathetic. My waitress saved... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 1, 2014 via mobile

Only complaint is we stayed 2 nights. When we returned after the first day the one bed was made but not the other and 2 clean coffee cups were put in the room but none of the dirty glassware was removed . Ok accommodations if you want to keep your dog with you

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to share your experience with the Clarion Hotel in Northampton. We are proud to be one of the only facilities locally in which pets are allowed, and pleased that you found the accommodations to be clean and comfortable. We certainly hope you will consider returning to Clarion when your travels bring you back to... More 

Dedham, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 30, 2014

Booked this hotel because they took dogs and we we're going to a family wedding in the area and needed a place that took dogs -- we were in section C -- which I think stood for crappy -- the hotel is old, bathroom really pretty bad, needs painting and updating and for what they charged, so not worth it... More 

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Please let me apologize for the experience that you encountered as guest here at the Clarion. I can assure you that this is not indicative of all of our guests experiences and we will take your feedback into account as we continue to strive to provide all of our guests with a premium experience. Sincerely, Jeremy Brown More 

Southington, Connecticut
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 8, 2014

The first impression of this hotel from the lobby is very favorable. It is a lovely area and the staff was very friendly and helpful. We had a room on the lower level, in the back not far from the pool and close to the laundry. The second impression walking down the hall to the room was less favorable. I... More 

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to share your feedback regarding your experience at the Clarion. We will continue to work hard to make each guests experience a pleasurable one, and I apologize that we did not exceed you expectations during your stay. I can assure that we value all of our guests feedback and will use your feedback to... More 

New Jersey
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 18, 2014

Where to begin? Our daughter had a Parents Weekend at her boarding school, and our normal go-to hotel (5-minute drive) was fully booked. Each town away was fully booked. I kept expanding the search area, we finally opted for the Clarion, a 35-minute drive from her school. From the Tripadvisor reviews, I learned to request to be as far away... More 

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We are pleased that you took the time to comment on your experience with Clarion and we are pleased that we were able to provide accommodations to you, even it if was for this one time event. More 

West Palm Beach, Florida
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 14, 2014

I booked on line at a reduced price which made the room affordable and added to my rating. I later saw that I could have booked the room for about $60.00 which is about right for the old hotel. The staff is very friendly and as I like old style I found the hotel had a certain charm. My room... More 

Was this review helpful? Yes 2
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to share your experience with the Clarion in Northampton. We are pleased to be able to provide value to consumers who travel to the Northampton area and are pleased that you enjoyed your time with us. We appreciate all of the feedback that we get from our guests and hope to provide you with... More 

1 review
2 of 5 stars Reviewed October 12, 2014 via mobile

The staff was frendly and helpful, but the hotel is tired and the maintenance spotty. I would fire the manager and chastise the owners. Our first room did not have any heat and we were told to open our patio door facing the indoor pool for heat!!!! It was October in the 40's!!!!!!

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We appreciate you taking the time to share your experience with the Clarion and I can assure that we will continue to do our best to make every experience the best for all of our guests. More 

Portland, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed September 7, 2014

We only stayed here one night for a wedding in the area, and booked two adjoining rooms. Overall, we had an excellent experience. We requested early check in and had no problem at all with that. Our rooms were right next to each other, clean, and had all of the basics you'd expect (iron, tv, coffee maker, etc). Beds were... More 

Was this review helpful? Yes
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to respond to your experience with the Clarion. We try our best to accommodate all of our guests requests, and I am truly pleased that the team was able to make you comfortable while travelling to the Northampton area. Again, we appreciate your feedback! More 

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