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All 4 Northampton hotels

Clarion Hotel & Conference Center

2.5 of 5 Hotel   |   1 Atwood Dr., Northampton, MA 01060
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35%
Ranked #3 of 4 hotels in Northampton
A recent review
4 of 5 stars reviewed 5 days ago
tsar811 Buffalo
  • Overview
  • Reviews (213)
  • Photos (35)
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  • Room tips (44)
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213 people have reviewed this hotel

Traveler rating
    19
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    53
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    44
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Buffalo
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

You notice it when you walk around the maze of hallways in this oddly laid out property, a pungent scent of maybe heavy duty cleaning products or an OD on air freshener. Still a fine property though, especially for the price. There are a couple other hotels in the main shopping and dining area of Northampton but they are a... More

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you very much for your feedback. I am extremely pleased that you experienced all of the facets of our property that we are most proud of, the unique layout, the various different offerings and most importantly, our staff. There are conditions that exist that the team cannot control, however we can always control how we treat our guests. Again,... More

South Dartmouth, Massachusetts
Senior Contributor
27 reviews 27 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel right off 91 indoor and outdoor pool maintained excellent. Only negative was brakfast price and inside door knob not working properly.Staff was very helpful and friendly. Dog friendly still quiet at night.

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

I can't thank you enough for your kind words, I will make sure to share your comments with the team here at the hotel. We will continue to work hard to provide clean, comfortable accommodation for all of our guests. Again, Thank You!! At Your Service, Jeremy Brown More

Boston
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel through hotwire and paid half the price of anything else in the area. We went into it knowing that it was a 2 1/2 star, so our expectations were for just that. The customer service was great - very welcoming, quick check-in and check-out. Nice sitting area in the lobby. Our room was clean, beds were... More

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

I will make sure to share your comments with the team here at the Clarion! Thank You!!! I am extremely pleased that you enjoyed your two night stay at the Clarion and am even more pleased that you felt compelled to share your experience with other traveler's. We will continue to work hard at the property to ensure that all... More

South Hadley, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently attended a paint and sip night hosted by the Clarion in The Loft. The overall appearance of the hotel was clean and intimate. We were greeted at the door by Emilie, banquet manager- who showed us to our seats and assisted us with any questions we had about the experience. It was a great time! We were waited... More

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you very much for taking the time to respond regarding your experience with the Clarion and the Loft Lounge. Specifically Emilie and the Food and Beverage Team. The team here a the Clarion strives to provide world class experiences for all of our guests, and I am pleased that the team was able to provide this to you as... More

Warrensburg, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 13, 2014

We stay at many Choice Hotels and booked through the choice website. We only stayed at the Clarion for one night but the we were happy with our stay. We have stayed in some really great Choice hotels and some bad choice hotels - The Clarion Hotel was good.

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We cannot thank you enough for taking the time to respond to your experience as our guest. The team here truly enjoys the opportunity to welcome family groups to our property and we are pleased that we could provide a place for everyone to get together and be together. I will make sure to share your feedback with our team,... More

Colebrook, New Hampshire
Top Contributor
385 reviews 385 reviews
189 hotel reviews
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed June 6, 2014

We booked this hotel through choices hotel since we needed to make sure to have 2 beds... I'm always so impressed that hotels are giving away their room to Hotwire or Priceline... And are not helping more their choice hotel members... Well my friend came to join us for a meal and beers in Northampton and booked with Hotwire the... More

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank You for Being a Diamond Elite Choice Privilege Member!! I appreciate you taking the time to respond to your time at the Clarion, and the issues that are extremely important to me, recognizing our Choice Members and On-line travel Agencies. I extremely pleased that the team took the initiative to show you value during your stay as our guest,... More

Murrysville, Pennsylvania
1 review
5 of 5 stars Reviewed May 27, 2014

We have stayed at other motels in Amherst area for 10 years but this is 5 miles down the road. It is spacious and clean, pet friendly. The bed was comfortable and the sheets actually fit the mattress. The layout is unique and the pool with a sun-dome cant be beat. The staff is friendly and efficient. The Loft cafe... More

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We cannot thank you enough for your kind words regarding your experience here at the Clarion in Northampton. We continually strive to exceed our guests' expectations; and your comments let the team here know that their hard work does not go unnoticed. We pride ourselves on providing clean, comfortable, reasonably priced accommodations that are different from some of the local... More

New York City, New York
1 review
2 of 5 stars Reviewed May 21, 2014

Made a reservation for 1 night at the Clarion Northampton. We went to see our child play frisbee nearby and did not know it was Smith College graduation weekend. They and all hotels in the area doubled their normal rates (there ought to be a law against this). The facility is tired and dingy. The "swimming pool" had a noisy... More

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to write about your experience with the Clarion in Northampton and please accept my apologies for the experience you encountered here at the hotel. Feedback from our guests is instrumental to us in changing those things about our facility that we have the ability to change. Again, we value all feedback and appreciate you... More

Newton, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 17, 2014

We have an interior room overlooking the indoor pool, and thus no window to the outside. Our air conditioning has a fan that needs replacing. The hotel knew this fan was broken before we arrived but decided not to fix it. Our room is thus quite warm all the time. We were given room fans, but this is terribly disappointing... More

Was this review helpful? Yes
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to write a response via Trip Advisor regarding your experience. I can assure you that the hotel never occupies overnight rooms with known issues. While I can tell you that we work diligently to make sure every room is ready all of the time, issues can arise, but if there are issues that cannot... More

Towson, Maryland
1 review
1 of 5 stars Reviewed May 15, 2014 via mobile

I am a regular business traveler and always found Clarion's to be a good value. Not in Northampton. Way too expensive. Rooms were dirty and smelled damp and musty. Roof around pool leaked making pool area wet and sloppy. Staff for the most part did their best. Restaurant food was okay but service was slow considering the place was empty.... More

Was this review helpful? Yes
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We appreciate you taking the time to respond to your experience and are happy that you use Choice Brand facilities when you travel. I sincerely apologize for the experience that you had as a guest of our property. The kind words that you had regarding the staff will be shared with the team, and we will take all of your... More

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Additional Information about Clarion Hotel & Conference Center

Address: 1 Atwood Dr., Northampton, MA 01060
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Hotel & Conference Center 2.5*
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Also Known As:
Clarion Hotel And Conference Center
Clarion Northampton
Northampton Clarion
Clarion Hotel Northampton

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
122

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