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All 4 Northampton hotels

Clarion Hotel & Conference Center

2.5 of 5 Hotel   |   1 Atwood Dr., Northampton, MA 01060
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Clarion Hotel & Conference Center
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Ranked #3 of 4 hotels in Northampton
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203 people have reviewed this hotel

Traveler rating
    17
    43
    52
    48
    43
See reviews for
69
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34
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Southport, NC
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Looking for an inexpensive room for a visit at UMASS, Amherst, we chose Clarion based on special low rates. We were pleasantly surprised. This p[property has been extensively renovated in the recent past and as a result offers all of the comforts that I look for but in a roomier (not a pun) hotel. The public areas were particularly well... More

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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm a pretty easy going person and when we first arrived here I wanted to give it a try. I thought it was just old and we needed a place to stay so why not? It was just for one night. I knew something wasn't right the minute we pulled around to our "carport". Maybe it was the big planter... More

Was this review helpful? Yes 2
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to write a response about your recent experience with the Clarion Hotel and Conference Center. On behalf of the staff and managers, please accept our sincerest apologies about your experience. I can assure that the concerns that you have raised are disconcerting to management and will be addressed; we are proud of our pet... More

Springfield, Massachusetts
Top Contributor
71 reviews 71 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have stayed here over a 30+ year period and it's sad to see the continuing decline of a once vibrant place. It has been many months since our company assigned us to the area and put us up here, as usual. The good points are that the beds are still comfortable, the front desk clerks are very nice and... More

Was this review helpful? Yes 1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you very much for you response regarding your experience with the Clarion. We are always happy to have feedback from repeat guests and we certainly value having your company as our guest. Each employee in every area of the Clarion does their best to make the experience of every guest a memorable one, and to exceed expectations whenever we... More

Bradford
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

I booked the hotel through Hotwire so didn't know where my husband and I would be staying until the booking was complete. I then read a few reviews on Tripadvisor. One of them absolutely had nothing nice to say and believe me I really thought I wouldn't be unpacking my bags on arrival. So it was so nice to be... More

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We are extremely pleased that you were pleasantly surprised by your experience with the property and with your chosen booking channel. We understand that not knowing where you stay can be nerve wracking, and certainly all of the reviews that we receive at the Clarion are positive. I thank you for taking the time to give us an honest assessment... More

Stratford, Connecticut
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The only way you will be dissatisfied with this hotel is if you were expecting cucumber water at the door after valet parked your Accord as your walk down the freshly carpeted halls with cut-to-fit Versace wall paper to your 5 bed suite. Yes, structurally some of the building is older. Much like in ourselves, age is not preventable. In... More

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you very much for your kind response and for taking the time to share your experience with the Clarion in Northampton. The team here continually strives to work with our property and make it the very best that it can be. We look forward to welcoming you as our guest in the future, and again, cannot thank you enough... More

San Diego, California
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 7, 2014

A modern state-of-the-art hotel at the forefront of design and technology... if this were 1965. It's an interesting old property that's two levels high spread out into several "squares", all surrounding an indoor pool. I've stayed here several times over the years with decent rates from opaque websites and found it of good value given what I paid, although I... More

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

We appreciate you taking the time to give us your feedback from your experience at the Clarion. The team here at the Clarion is truly the heart and soul of our facility and will continue to be our foundation moving forward. In the future, there may be some redevelopment of the Clarion site, nothing is eminent and we will continue... More

New Brunswick, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 23, 2014

We stayed here at the end of February 2014. We needed a pet room. The first one they gave us, which was dingy and dirty smelled like cigarette smoke. The second pet room they gave us was just dirty. There was a drippy stain on the wall, the beds were not made nicely, the place was dusty. I wanted to... More

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ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to respond to your recent experience at the Clarion. I apologize for the issue that you experienced with cleanliness in your pet friendly room. I can assure you that all guest rooms are cleaned to the same standard, and our pet friendly rooms consistently receive commentary about being cleaned to the standard. Again, our... More

Chelmsford, Massachusetts
2 reviews
4 of 5 stars Reviewed February 11, 2014 credit card Amex Card Member Review

Although the fabric of the hotel building is showing its age in places, the comfort of the room, friendliness and service of the staff and the unusual architecture make this a recommended hotel. We will use it again.

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ClarionNorthampton, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for sharing your positive experience at the Clarion Hotel & Conference Center on TripAdvisor! I'm delighted that you found your overnight accommodations comfortable, and that my staff was able to see to your needs during your stay. We look forward to seeing you again soon! Warmly, Aubrey Ramsdell Front Office Manager More

Houston, TX
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 9, 2014

This place is something of a 1960's/1970's time capsule. The floorplan is basically roundabout- the room wings surround a large indoor swimming pool. The smell is consistent with the damp swimming pool. Checkin was easy. They used to tack on a $1.50/day "safe fee" but have since removed the safes and the fee. The walls look somewhat industrial but the... More

Was this review helpful? Yes
ClarionNorthampton, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to post a review on TripAdvisor! We appreciate your candor, as all feedback is helpful to us. While it's true our facility is an older one, we are constantly in the process of updating our guest experience. We look forward to serving you on your next trip to the Northampton, MA area! Sincerely, Aubrey... More

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Additional Information about Clarion Hotel & Conference Center

Also Known As:
Clarion Hotel
Clarion Hotel And Conference Center
Clarion Northampton
Northampton Clarion
Clarion Hotel Northampton
Address: 1 Atwood Dr., Northampton, MA 01060
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Northampton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Hotel & Conference Center 2.5*
Reservation Options:
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