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All 4 Northampton hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   117 Conz Street, Northampton, MA 01060
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61%
Ranked #2 of 4 hotels in Northampton
A recent review
4 of 5 stars reviewed 3 days ago
The_Flying_Chef Baltimore USA
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139 people have reviewed this hotel

Traveler rating
    28
    53
    28
    18
    12
See reviews for
53
31
15
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Baltimore USA
Top Contributor
57 reviews 57 reviews
28 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Noticed that all the 'terrible' and most of the 'poor' reviews are at least two years old. my room was clean and spacious, and everything worked. The staff were very pleasant and responsive. The two issues I have are the pool, which you have to go outside to get to (and no robes are provided) and breakfast. The breakfast room... More

Was this review helpful? Yes
Northampton, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

I stayed at this hotel after my kids and I were displaced by a fire. We were there from August 30, 2013 to February 28, 2014. All of the staff went above and beyond to make us not only feel welcome but also safe and comfortable. The rooms are nice and the beds were comfortable. They do have a great... More

Was this review helpful? Yes 1
Plymouth, MA
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 1, 2014

The lobby was nice + breakfast was pretty good but the room was awfully run down and the bathroom door would not stay closed. (Fine if you're alone but not so good if you travel with friends.) Too bad we couldn't sleep in the lobby. I was told at check-out that they're in the process of renovating + some rooms... More

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Hudson Falls, New York
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2014

We were looking for a Romantic get away for Valentines day that was walking distance to downtown. This was perfect- it was a 10-15 minute walk to downtown. The room was recently updated from the looks of it and had everything we needed and then some (refrigerator, microwave, blow dryer). there were a few minor things that were overlooked in... More

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MA181, Front Office Manager at Quality Inn & Suites, responded to this review

Dear littleskunk2, Thank you so much for taking the time to write a review. It is wonderful to hear you enjoyed your experience with us. We hope to see you again in the future! Sincerely, Nicole Zavecz Guest Services Manager More

Somerville, MA
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 26, 2014

The Good: -Beds are reasonably comfy -Although there is an older section of the place (motel style) and a newer section (hotel style), the rooms in the older section are decently updated and in fine condition. -Walking distance to town -Affordable rates ($89/night for a king in the motel section with a AAA discount) -Free wifi (unlike other reviewers, I... More

Was this review helpful? Yes 1
MA181, Front Office Manager at Quality Inn & Suites, responded to this review

Dear stalkingsarah, Thank you for taking the time to write a review. I would like to take this opportunity to apologize for not exceeding your expectations. I have certainly taken your comments very seriously and passed them on to the departments involved. I would appreciate the chance to speak with you, as well, to gather more information regarding your stay.... More

Brentwood, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2013

Stayed here for 2 nights. Good bed and room was quiet. Breakfast was nice too. We like the location too and would stay here again. Staff was very friendly, helpful and industrious. They were never just sitting around, always straightening up or doing other things. Eating area very clean.

Was this review helpful? Yes 1
MA181, General Manager at Quality Inn & Suites, responded to this review

Dear DianaB, Thank you so much for taking the time to write a review. It is wonderful to hear you enjoyed your stay. We hope to see you on your next trip to the area! Sincerely, Shane McGuire More

New York, NY
Contributor
20 reviews 20 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 30, 2013

My child goes to Smith college so recently have been trying all the hotels in the area. I didn't take time to write about any of them as it didn't seem pertinent nor did I want to waste my time. I have to say this hotel has it's merits... The price is fair compared to others in the area and... More

Was this review helpful? Yes 3
MA181, General Manager at Quality Inn & Suites, responded to this review

Dear hleen, Thank you so much for taking the time to write a review. I am so happy to hear our staff and service exceeded your expectations. We look forward to seeing you on your next trip out to Smith! Sincerely, Shane McGuire More

Hinsdale, NH
1 review
4 of 5 stars Reviewed November 22, 2013

After I booked our stay, I decided to read reviews and must admit I was a little nervous what we were going to walk into! I was very happy to find a nice, very large room! Beds were very comfy. Microwave, fridge, and I loved the idea of the extra vanity in the room! Excellent for when there are more... More

Was this review helpful? Yes
MA181, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Heather D, Thank you so much for taking the time to write a review. I am happy to hear we were able to exceed your expectations. We look forward to seeing you on your next trip to the area. Sincerely, Nicole Zavecz Guest Services Manager More

los angeles, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 25, 2013

The hotel is conveniently located to my family so I've stayed here many times over the years. Our room smelled of mold and mildew when the air/heat unit was not on. I had an allergic reaction to it. Our clothes smelled of it and had to be cleaned/aired. It was unacceptable and we had to leave 2 nights into a... More

Was this review helpful? Yes
MA181, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Marianne G, Thank you for taking the time to write a review. I do apologise we were not abe to exceed your expectations. I know our general manager has been in contact with you, but if there is anything else i can do to assist you, please let me know. Sincerely, Nicole Zavecz More

san francisco
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 17, 2013 via mobile

I got a low-season deal for just $60 per night, and feel I received exactly what I paid for. Room was clean, but a bit musty from years of poor ventilation. Basic cheap motel amenities; perhaps a bit more choice for hot breakfast than usual at such a price point. Very friendly staff throughout the hotel. I'll stay again when... More

Was this review helpful? Yes
MA181, Front Office Manager at Quality Inn & Suites, responded to this review

Dear c1scottc, Thank you for taking the time to write a review. I am sorry to hear that we were unable to exceed your expectations. If you do decide to stay with us again, please contact me directly the next time you are in the area. I would like the opportunity to personally assist you with your accomidations. Thank You,... More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel
Quality Hotel Northampton
Quality Inn And Suites
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn
Address: 117 Conz Street, Northampton, MA 01060
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Northampton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
Official Description (provided by the hotel):
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from us. With a short walk to downtown Northampton you will find a wide variety of locally owned and operated restaurants and eclectic shops. Our recently upgraded property offers a wide variety of amenities to please both leisure and business travelers. All registered guests have access to our Indoor Heated Pool, Fitness Center, Business Center, Complimentary Wireless Internet and a delicious Hot Breakfast including Eggs, Sausage, Bacon and Waffles! In addition all of our rooms are equipped with microwave and refrigerators, hair dryers, iron and ironing boards and flat screen televisions. Some of our rooms are also equipped with fireplaces, 2 bathrooms and kitchens. ... more   less 
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