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Quality Inn & Suites

2.0 of 5 117 Conz Street, Northampton, MA 01060
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170 reviews from our community

Traveler rating
    35
    64
    39
    19
    13
See reviews for
66
41
16
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (170)
  • Mar-May only
    (35)
  • Jun-Aug only
    (44)
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New Bedford, MA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay here for a family wedding in the area. The hotel was clean and the staff was very friendly and accommodating. Check in was a breeze, I had prepaid on the Hotels website and got a great rate. The hotel and rooms are in need of an update, having said that, there was nothing dirty or smelly about this hotel.... More 

Was this review helpful? Yes
Hartford, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I only stayed for a night with a couple of my friends but the hotel was perfect. It was in a great location and very close to the downtown area with everything was. The staff during the day was very helpful. And the man overnight wasn't helpful at all. When we asked him questions everything was no or he didn't... More 

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to write a review. I greatly appreciate you bringing about your concerns regarding our overnight staff. I would first like to take the opportunity to apologize for any inconvenience you may have experienced during your stay. I would second like to assure you i have passed along your concerns to the appropriate... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 9, 2014

Stayed there on a Friday night and we were supposed to have a regular room (opening to the parking lot). I asked for any upgrades available and we got a suite on the third floor of the "new" part of the hotel. It was a great room. Living room, full kitchen and a separate bedroom. We even had a fireplace.... More 

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to write a review. Our executive wing, which houses our suites, is a fairly new addition to the property. Few are aware of the full suites we offer, and we are the only hotel in Northampton to offer two-room suites with the full kitchen amenities. We hope to see you on your... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 1, 2014

What you would expect from a chain motel. Fairly basic but rooms were big and there was a good selection of food at breakfast. Located a short walk from the main street in Northampton. Staff were friendly and helpful.

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review. We hope to see you on your next visit to the area. Sincerely, Nicole Zavecz Guest Services Manager More 

Leesville, Louisiana
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 27, 2014

Room 105 was clean and nice. Deck clerk was really nice and polite. Was located near I-91 and easy to get to and back to the interstate. The price was right and got my discounts. The breakfast was good and the area was kept clean. Need to replace desk chair.

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear bdk57, Thank you so much for taking the time to write a review. I am very pleased to hear you enjoyed your stay with us. We hope to see you on your next visit to the ares. Sincerely, Nicole Zavecz Guest Services Manager More 

Harrow, United Kingdom
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 26, 2014

Conveniently located about half a mile from the town centre where numerous restaurants of all types are available. We had a very large Queen room, which was comfortable but a little tired and not very clean. There is an indoor swimming pool but without jacuzzi. We did not use this as only one towel was available and it did not... More 

Was this review helpful? Yes
Wayland, Massachusetts, United States
Top Contributor
59 reviews 59 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 25, 2014

was at conference at Umass and thought it would be more interesting and better value to stay in Northampton than Hadley. It was a mistake. Though outside looks good inside was dirty and rundown. would stay at a hotel closer to Umass next time.

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Mike_OCP, Thank you so much for taking the time to write a review. I would like to take this opportunity to apologize for any inconvenience you experienced during your stay. Our cleanliness standards are of the utmost importance and any instance in which we fall short is unacceptable. I would like the opportunity to gather more information regarding your... More 

Westfield, Massachusetts, United States
1 review
5 of 5 stars Reviewed October 19, 2014

Good price,convenient location, easy walk into downtown. Rooms are clean and being able to go downstairs to grab a quick bite for breakfast before we all headed back home was nice. Easy find off the highway for out of towners.

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Vanjo64, Thank you so much for taking the time to write a review. I am glad to hear you enjoyed the close proximity to downtown Northampton! We hope to see you on your next visit to the area. Sincerely, Nicole Zavecz Guest Services Manager More 

Woodstock, Vermont
Top Contributor
285 reviews 285 reviews
34 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed October 13, 2014

We needed lodging for two nights in Northampton and found this Quality Inn and Suites to be just the ticket. Room was clean, bed was very comfortable and staff were fine. Very pleasant atmosphere. We would recommend and if in need of lodging again in this area we would return.

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Travelcrow, Thank you so much fro taking the time to write a review! I am so pleased to hear that you enjoyed your stay with us. We look forward to seeing you on your next visit to the area. Sincerely, Nicole Zavecz Guest Services Manager More 

New Jersey
1 review
1 of 5 stars Reviewed October 11, 2014

Three different types of bugs in the bathroom along with mold/mildew on the bathroom ceiling. No interenet service in the hotel room. On the plus side, the bed was comfortable. On some weekends it is hard to get a hotel in Northampton, MA and I suppose if this was the last hotel with available rooms, I would stay here again.... More 

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear JaneJ2426ZL, Thank you for taking the time to write a review. I would like to take this opportunity to apologize for any inconvenience you experienced during your stay. The Quality Inn in Northampton is located in a rural area with close proximity to the Norwottuck bike trail and Mt. Tom. Due to the heavily wooded area we are in,... More 

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Additional Information about Quality Inn & Suites

Address: 117 Conz Street, Northampton, MA 01060
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 88
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Also Known As:
Quality Inn And Suites
Quality Hotel Northampton
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn

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