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All 4 Northampton hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   117 Conz Street, Northampton, MA 01060
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Ranked #2 of 4 hotels in Northampton
A recent review
4 of 5 stars reviewed 6 days ago
Daniel M Sahuarita, United States
  • Overview
  • Reviews (152)
  • Photos (13)
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  • Room tips (38)
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152 people have reviewed this hotel

Traveler rating
    30
    57
    35
    18
    12
See reviews for
59
34
16
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Sahuarita, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were in Northampton for my daughter's graduation from Smith College. This hotel was less than a mile from city center and Smith College which is why I looked into it. I reserved two rooms: a King Suite with my Choice Hotels points and a King Standard. I noticed when making the reservation that some rooms had outside access and... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Pros: room had a microwave and fridge, for no extra cost. Bed was comfy, room was clean. Cons: I stayed in the newly renovated building with interior rooms, which also have conference space. Because of this, the exterior door was open to anyone. Management told me they have cameras and security patrols, but it still made me squeamish.

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Jen B, Thank you for taking the time to write a review. I would like to take this opportunity to assure you the safety and security is of the upmost importance to us. We are also staffed 24 hours a day. As you mentioned, ALL of our rooms come equipped with a microwave and refrigerator for our guests convenience.... More

Holland Ma
Contributor
14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Delighted when I was able to make a last minute reservation on a stormy night. Mike at the desk was helpful and professional. Stay here every year when in town, rooms are clean and comfortable, good breakfast available. Convenient location

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear eph045, Thank you so much for taking the time to write a review. I am so pleased to hear Mike was accommodating and have shared your comments with him. We look forward to seeing you again. Sincerely, Nicole Zavecz Guest Services Manager More

Worcester, Massachusetts
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

This is the third year I stayed here during a sporting competition. Not much choice in the area. The staff has always been helpful. The breakfast is ok. My room had been upgraded. It was much nicer this year. Might be due to a busy weekend but I consider the prices high for this type of hotel.

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Jackskis, Thank you for taking the time to write a review. I am pleased to hear you enjoyed your stay in your upgraded room. We look forward to seeing you next year! Sincerely, Nicole Zavecz Guest Services Manager More

New Jersey
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 14, 2014

Stayed two nights during an area sports tournament. I rate it on the higher end of a 3 just about a 4. Front desk very friendly, big help. breakfast buffet, pretty lame, microwave everything, even the bacon was like a foreign substance. Stick with the cold stuff and toast. The room was fairly clean, stains here and there but who... More

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear jerseywolf, Thank you for taking the time to write a review. I appreciate your honest comments and your time is well spent as our management team bases our changes and improvements on guest comments. We aim for our breakfast to be healthy and wholesome and appreciate constructive criticism as we are always looking for ways to improve. We hope... More

Weymouth, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2014

My sisters and I spent 2 nights at the Quality Inn, July 1st through 3rd. We had a great experience. The price of the room was very reasonable. The room was very clean,with very comfortable beds and pillows. They have a hot buffet breakfast which was a great deal. The staff was very pleasant and helpful. We would definitely stay... More

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear PatM, Thank you so much for taking the time to write a review. I am so pleased to hear we were able to make your experience an enjoyable one. We look forward to seeing you on your next visit! Sincerely, Nicole Zavecz Guest Services Manager More

Connecticut
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 30, 2014

After reading all the awful reviews I was very hesitant to book here but there are not a lot of choices in the area. The hotel was clean and just a completely average experience. I was happy to see that the room was clean and although the linens are not great quality they were clean and new and adequate. I... More

Was this review helpful? Yes 1
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear CTMDM, Thank you for taking the time to write a review. I am glad to hear that we were able to exceed your expectations. We have gone though various renovations with the goal to improve our guests experience. Sincerely, Nicole Zavecz Guest Services Manager More

Syracuse
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

We stayed overnight this past Friday. We were in town for a concert at the Pines Theater of Look Park, and I chose this because place because of reviews and being 4.4 miles from the venue. Upon arrival I was greeted with a smile and the check in process(had reservations) was quick and professional and literally took 60 seconds tops!... More

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Scotte, Thank you so much for taking the time to write a review. I have shared your comments and we are all so pleased that we were able to make your stay a pleasant one. We hope to see you on your next trip to the area! Sincerely, Nicole Zavecz Guest Services Manager More

Columbia, Maryland
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 24, 2014

The staff of this hotel is fantastic. They're welcoming, helpful, warm and friendly. They go out of the their way to help guests. The breakfast includes many options, so everyone can find something: yogurt, fruit, cereal, a waffle iron and batter, bagels, and breads. The coffee was very good. They keep the tables and eating area clean and neat. The... More

Was this review helpful? Yes 1
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Illysa I, Thank you for taking the time to write a review. It is wonderful to hear reviews from guests who have stayed with us repeatedly. We have worked very hard to assure that our staff is committed to our guests satisfactions. As our desk is staffed 24 hours, if you ever have an issue please let us know... More

Ellicott City
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 28, 2014

Traveling for a craft show demands a good, reasonably priced place to stay. This was it! It's obviously an old motel that has been upgraded, updated, and restyled with a 3-4 story hotel addition. It is proximate to downtown Northampton and just a 5-minute ride (or less) to the fairgrounds where the show was being held. While we had a... More

Was this review helpful? Yes 1
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Edited, Thank you for taking the time to write a review. I am happy to hear that we were able to accommodate you and you had a good nights sleep while staying with us. We hope to see you on your next trip to the area! Sincerely, Nicole Zavecz More

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Additional Information about Quality Inn & Suites

Address: 117 Conz Street, Northampton, MA 01060
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Inn And Suites
Quality Hotel Northampton
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn

13 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from us. With a short walk to downtown Northampton you will find a wide variety of locally owned and operated restaurants and eclectic shops. Our recently upgraded property offers a wide variety of amenities to please both leisure and business travelers. All registered guests have access to our Indoor Heated Pool, Fitness Center, Business Center, Complimentary Wireless Internet and a delicious Hot Breakfast including Eggs, Sausage, Bacon and Waffles! In addition all of our rooms are equipped with microwave and refrigerators, hair dryers, iron and ironing boards and flat screen televisions. Some of our rooms are also equipped with fireplaces, 2 bathrooms and kitchens. ... more   less 
Number of rooms
88

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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