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All 4 Northampton hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   117 Conz Street, Northampton, MA 01060
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Quality Inn & Suites
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60%
Ranked #2 of 4 hotels in Northampton
A recent review
4 of 5 stars reviewed 2 days ago
jackskis Worcester, Massachusetts
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  • Reviews (149)
  • Photos (13)
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149 people have reviewed this hotel

Traveler rating
    30
    55
    34
    18
    12
See reviews for
58
34
16
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Worcester, Massachusetts
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

This is the third year I stayed here during a sporting competition. Not much choice in the area. The staff has always been helpful. The breakfast is ok. My room had been upgraded. It was much nicer this year. Might be due to a busy weekend but I consider the prices high for this type of hotel.

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New Jersey
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights during an area sports tournament. I rate it on the higher end of a 3 just about a 4. Front desk very friendly, big help. breakfast buffet, pretty lame, microwave everything, even the bacon was like a foreign substance. Stick with the cold stuff and toast. The room was fairly clean, stains here and there but who... More

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Weymouth, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My sisters and I spent 2 nights at the Quality Inn, July 1st through 3rd. We had a great experience. The price of the room was very reasonable. The room was very clean,with very comfortable beds and pillows. They have a hot buffet breakfast which was a great deal. The staff was very pleasant and helpful. We would definitely stay... More

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Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear PatM, Thank you so much for taking the time to write a review. I am so pleased to hear we were able to make your experience an enjoyable one. We look forward to seeing you on your next visit! Sincerely, Nicole Zavecz Guest Services Manager More

Connecticut
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After reading all the awful reviews I was very hesitant to book here but there are not a lot of choices in the area. The hotel was clean and just a completely average experience. I was happy to see that the room was clean and although the linens are not great quality they were clean and new and adequate. I... More

Was this review helpful? Yes 1
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear CTMDM, Thank you for taking the time to write a review. I am glad to hear that we were able to exceed your expectations. We have gone though various renovations with the goal to improve our guests experience. Sincerely, Nicole Zavecz Guest Services Manager More

Syracuse
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed overnight this past Friday. We were in town for a concert at the Pines Theater of Look Park, and I chose this because place because of reviews and being 4.4 miles from the venue. Upon arrival I was greeted with a smile and the check in process(had reservations) was quick and professional and literally took 60 seconds tops!... More

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Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Scotte, Thank you so much for taking the time to write a review. I have shared your comments and we are all so pleased that we were able to make your stay a pleasant one. We hope to see you on your next trip to the area! Sincerely, Nicole Zavecz Guest Services Manager More

Columbia, Maryland
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The staff of this hotel is fantastic. They're welcoming, helpful, warm and friendly. They go out of the their way to help guests. The breakfast includes many options, so everyone can find something: yogurt, fruit, cereal, a waffle iron and batter, bagels, and breads. The coffee was very good. They keep the tables and eating area clean and neat. The... More

Was this review helpful? Yes 1
Ellicott City
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 28, 2014

Traveling for a craft show demands a good, reasonably priced place to stay. This was it! It's obviously an old motel that has been upgraded, updated, and restyled with a 3-4 story hotel addition. It is proximate to downtown Northampton and just a 5-minute ride (or less) to the fairgrounds where the show was being held. While we had a... More

Was this review helpful? Yes 1
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Edited, Thank you for taking the time to write a review. I am happy to hear that we were able to accommodate you and you had a good nights sleep while staying with us. We hope to see you on your next trip to the area! Sincerely, Nicole Zavecz More

Boston, Massachusetts
Top Contributor
140 reviews 140 reviews
37 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed here for one night due to UMASS Commencement and my late booking. The good - We were warmly welcomed, even though arriving at 10pm. The staff couldn't have been nicer. Lobby is clean and the breakfast area is nice with a good selection of foods in the morning. This is a motel so you must walk outside to... More

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Boston
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 20, 2014

We stayed here for a college commencement weekend. Due to the high demand for hotel rooms during these times the rates for this hotel were very high - my guess is double the usual rate. So, paying an exorbitantly high rate I expected a bit more that this hotel provides. We had 2 connecting rooms and opened the doors between... More

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Nicole Z, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your recent experience at our hotel during Graduation Weekend. We realize it is a very special time for our guests and strive to make that experience special as well. I would like to personally take this opportunity to apologize for your disappointment with your accommodations. I would like for you... More

Staten Island, New York
2 reviews
5 of 5 stars Reviewed May 15, 2014

I first stayed here because of its location - it's right off I-91, yet only a 10 or 15 minute walk from the center of Northampton. I liked it enough to stay again. (On my way home from a music festival at the other end of the state, I drove about a half hour out of my way to stay... More

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Rickie1024, Thank you so much for the great review! It is wonderful to hear you enjoyed your time with us. We hope to see you on your next trip to Northampton! Sincerely, Nicole Zavecz More

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Additional Information about Quality Inn & Suites

Address: 117 Conz Street, Northampton, MA 01060
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Hotel Northampton
Quality Inn And Suites
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from us. With a short walk to downtown Northampton you will find a wide variety of locally owned and operated restaurants and eclectic shops. Our recently upgraded property offers a wide variety of amenities to please both leisure and business travelers. All registered guests have access to our Indoor Heated Pool, Fitness Center, Business Center, Complimentary Wireless Internet and a delicious Hot Breakfast including Eggs, Sausage, Bacon and Waffles! In addition all of our rooms are equipped with microwave and refrigerators, hair dryers, iron and ironing boards and flat screen televisions. Some of our rooms are also equipped with fireplaces, 2 bathrooms and kitchens. ... more   less 
Number of rooms
88

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