We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Northampton hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   117 Conz Street, Northampton, MA 01060
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn & Suites to your Saves list
Quality Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
60%
Ranked #2 of 4 hotels in Northampton
A recent review
5 of 5 stars reviewed yesterday
Tina K Shelton, Connecticut
  • Overview
  • Reviews (155)
  • Photos (13)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (39)
  • Location
  • More
true
Write a Review

155 people have reviewed this hotel

Traveler rating
    32
    57
    36
    18
    12
See reviews for
61
35
16
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Shelton, Connecticut
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Easy ride from here to Smith College. Room was clean and quiet. I would stay here again, matter of fact I tried to book it for parents weekend but it was all sold out. I guess the secret is out, perfect place for Smith parents.

Was this review helpful? Yes
Northampton, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We were pleasantly surprised at this place. The price was very reasonable and the suite we stayed in was amazing. Two separate rooms and every convenience we could have wanted. They also arranged for an early check-in and a late check-out without a charge.

Was this review helpful? Yes
New York City, New York
Top Contributor
161 reviews 161 reviews
30 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 1 week ago

Central location in Northampton which is college central. The place was packed in late August with parents dropping off their kids. Staff friendly, room was spacious and had full kitchen, pool was ok. Breakfast buffet at the lower end of the standard range. Beds were good, bathroom was ok. The thing that bothered me was the general state of the... More

Was this review helpful? Yes
Sahuarita, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Northampton for my daughter's graduation from Smith College. This hotel was less than a mile from city center and Smith College which is why I looked into it. I reserved two rooms: a King Suite with my Choice Hotels points and a King Standard. I noticed when making the reservation that some rooms had outside access and... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

Pros: room had a microwave and fridge, for no extra cost. Bed was comfy, room was clean. Cons: I stayed in the newly renovated building with interior rooms, which also have conference space. Because of this, the exterior door was open to anyone. Management told me they have cameras and security patrols, but it still made me squeamish.

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Jen B, Thank you for taking the time to write a review. I would like to take this opportunity to assure you the safety and security is of the upmost importance to us. We are also staffed 24 hours a day. As you mentioned, ALL of our rooms come equipped with a microwave and refrigerator for our guests convenience.... More

Holland Ma
Contributor
14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Delighted when I was able to make a last minute reservation on a stormy night. Mike at the desk was helpful and professional. Stay here every year when in town, rooms are clean and comfortable, good breakfast available. Convenient location

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear eph045, Thank you so much for taking the time to write a review. I am so pleased to hear Mike was accommodating and have shared your comments with him. We look forward to seeing you again. Sincerely, Nicole Zavecz Guest Services Manager More

Worcester, Massachusetts
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed July 27, 2014

This is the third year I stayed here during a sporting competition. Not much choice in the area. The staff has always been helpful. The breakfast is ok. My room had been upgraded. It was much nicer this year. Might be due to a busy weekend but I consider the prices high for this type of hotel.

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Jackskis, Thank you for taking the time to write a review. I am pleased to hear you enjoyed your stay in your upgraded room. We look forward to seeing you next year! Sincerely, Nicole Zavecz Guest Services Manager More

New Jersey
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 14, 2014

Stayed two nights during an area sports tournament. I rate it on the higher end of a 3 just about a 4. Front desk very friendly, big help. breakfast buffet, pretty lame, microwave everything, even the bacon was like a foreign substance. Stick with the cold stuff and toast. The room was fairly clean, stains here and there but who... More

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear jerseywolf, Thank you for taking the time to write a review. I appreciate your honest comments and your time is well spent as our management team bases our changes and improvements on guest comments. We aim for our breakfast to be healthy and wholesome and appreciate constructive criticism as we are always looking for ways to improve. We hope... More

Weymouth, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2014

My sisters and I spent 2 nights at the Quality Inn, July 1st through 3rd. We had a great experience. The price of the room was very reasonable. The room was very clean,with very comfortable beds and pillows. They have a hot buffet breakfast which was a great deal. The staff was very pleasant and helpful. We would definitely stay... More

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear PatM, Thank you so much for taking the time to write a review. I am so pleased to hear we were able to make your experience an enjoyable one. We look forward to seeing you on your next visit! Sincerely, Nicole Zavecz Guest Services Manager More

Connecticut
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 30, 2014

After reading all the awful reviews I was very hesitant to book here but there are not a lot of choices in the area. The hotel was clean and just a completely average experience. I was happy to see that the room was clean and although the linens are not great quality they were clean and new and adequate. I... More

Was this review helpful? Yes 1
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Dear CTMDM, Thank you for taking the time to write a review. I am glad to hear that we were able to exceed your expectations. We have gone though various renovations with the goal to improve our guests experience. Sincerely, Nicole Zavecz Guest Services Manager More

Owners: What's your side of the story?
If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 117 Conz Street, Northampton, MA 01060
Phone Number:
Location: United States > Massachusetts > Hampshire County > Northampton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Choice Hotels, Booking.com, Tingo, Priceline, BookingOdigeoWL, Hotels.com and Venere so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites
Quality Hotel Northampton
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Northampton with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from us. With a short walk to downtown Northampton you will find a wide variety of locally owned and operated restaurants and eclectic shops. Our recently upgraded property offers a wide variety of amenities to please both leisure and business travelers. All registered guests have access to our Indoor Heated Pool, Fitness Center, Business Center, Complimentary Wireless Internet and a delicious Hot Breakfast including Eggs, Sausage, Bacon and Waffles! In addition all of our rooms are equipped with microwave and refrigerators, hair dryers, iron and ironing boards and flat screen televisions. Some of our rooms are also equipped with fireplaces, 2 bathrooms and kitchens. ... more   less 
Number of rooms
88

Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer