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Quality Inn & Suites

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117 Conz Street, Northampton, MA 01060
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1 room 1 guest
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182 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Marblehead, Massachusetts
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The friendly and helpful staff save this motel/hotel from a rating of "2". The property consists of a 1960s motel building with exterior corridors and a 2004 hotel building with interior corridors. The motel rooms are their "standard" rooms and the hotel rooms are their "suites". However, most travelers would consider the "suite" a standard hotel room. The motel rooms... More 

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Wakefield, RI
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

;) I Love this hotel. Hey, I've been staying at Hotel Northampton for over $200 per night. And sure, it's historic and located downtown. But I Like my one Mike walk to town (Northampton) from Quality Inn. If you judge it from the road...it looks like a usual Holiday Inn. And it is. But they do such a good job.... More 

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Boston, Massachusetts
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a 10-15 minute leisurely walk to downtown Northampton. It has plenty of parking, an indoor pool that is clean and comfortable, and a free breakfast buffet until 10:30am that is well supplied and varied. The rooms are clean, and housekeeping services are quite efficient and helpful. The only suggestion I'd have is to upgrade the quality of... More 

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Boulder, Colorado
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I knew I wouldn't be spending a lot of time in the room, so I opted for a reasonably priced hotel in the Northampton area.I had low expectations. I was pleasantly surprised by the experience. An indoor pool was important, and this hotel boasted one and showed a picture. The pool was exactly as it appeared, well maintained, clean, good... More 

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Townsend, MA
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed July 25, 2015

Stayed here many times for horse shows when it was the Days Inn. It was been remodeled and it is a big improvement. Although, my room 107, had a large bang that happened several times during the time I was in the room - couldn't tell if it was the bathroom fan or something else. First floor is convenient for... More 

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Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to review us. I am very pleased to hear you enjoyed your stay with us. We greatly appreciate that you have noticed the effort that we have put into renovating within the past few years. We still have more plans ahead, and hope we are able to share with you on your... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 15, 2015

Front desk woman was really friendly & quick. Price was decent. Room was very clean, bed was comfortable. Cable TV always appreciated. Shower was very hot & had excellent water pressure. Near downtown. We got Thai food takeout :) Had fridge for leftovers. Would stay again.

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review. I am so pleased to hear you enjoyed your stay with up. As well, it is great to hear that you had the opportunity to try out the local restaurants while you were with us. Northampton has a lot of amazing shopping and dining. We hope to see you on... More 

Ontario
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 23, 2015

This was a one night stopover stay on the way home. The Inn is a two level motel with exterior doors so you can park directly in front of your room if you are on the first floor. The suites are in a separate multi floor building. The room was clean as was the bedding & towels. The free breakfast... More 

Was this review helpful? Yes 1
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to write a review. I am pleased to hear we were able to meet your needs during your stay. We hope to see you on your next visit to Northampton. Sincerely, Nicole Zavecz gUEST sERVICES mANAGER More 

NYC
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed June 22, 2015

The first thing to know about this hotel is that it's not an Inn and there are no Suites. It's a motor lodge. It's a two story building with all the windows facing out onto a walkway with other guests walking past your windows. There is no soundproofing. You could hear every word being said by the people standing outside... More 

Was this review helpful? Yes 1
new york
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 7, 2015

We often stay in the area to visit family and have tried several places to stay. This was the first time staying here. It was a good value. Staff was excellent and very helpful, especially when we had to go back to find something we left behind after checking out. We had a room on the second floor. You could... More 

Was this review helpful? Yes
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to write a review. You are correct that the structure of our hotel is older, and that our owners and management have done their best to assure that the rooms are maintained and up-dated annually. It is such a compliment when someone notices the effort, as we do take great care and... More 

Hamilton, New Jersey
Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed February 25, 2015

I stayed at this Quality Inn over Valentine's Day weekend for a visit with my daughter who attends Smith College. The hotel was very close to the entrance/exit for Rt 91 which made the location very convenient. The staff was very friendly and extremely helpful. I ended up staying an extra night due to the winter weather and the front... More 

Was this review helpful? Yes 3
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to review us. I am so pleased to hear you enjoyed your stay with us and that we were able to meet all your needs. We look forward to seeing you for your next visit to Smith College. Sincerely, Nicole Zavecz Guest Services Manager More 

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