Stayed here the second night of a two night stay in Northampton after moving from a dingy, dirty, motel outside of town. The location is fantastic. The room we got, at a reasonable price, was quite small, but well furnished. (Bigger than the first hotel I ever stayed in in London!)You never know what to expect in older hotels, and... more

I was going to rate this hotel a "4" but figured that I'd be as upbeat in my review as possible in the opposite vein as the highly critical reviews that have preceeded mine. The location of the property was excellent and parking was free and ample. There was a valet to accomodate wedding traffic. I found the staff to... more

I think some of these reviews are MUCH MUCH MUCH to harsh on the Hotel Northampton. I just stayed for a one night small getaway, far enough to get away from the things you know but close enough that you only need a half tank of gas kind of deal. When we checked in the front desk service was very... more

From the moment we checked in to the moment we left this hotel I was extremely disappointed and angered. I had made reservations months prior to ou arrival thru travelocity and upon our arrival we were told that not only were our rooms not ready (we arrived at 5 p.m.) but, also that they had not given us the correct... more

If you stay in this mess of a hotel I hope that you never have an issue that you need resolved. The managers never respond, from the day shift to the general manager.. The help is rude and oh so unhelpful. One of the worst places and I travel extensively. Sorry I ever made this choice. more

Its my third stay in this hotel. This time a 4 night stay booked (and paid for) by a company I was visiting, otherwise I would never have returned. I had a dingy room on the first floor facing the old court house, a really depressing view of derelict air con units and rubbish. Two vagrants had made home under... more

I wanted to write to combat some of the scathing reviews on here. I notice that many of them are several years old, so perhaps the service at the hotel has undergone a transformation. I found the service wonderful from the evening I booked the room over the phone to our checkout (I did notice that most/all of the employees... more

Teenagers and very young folk are running this disorganized mess of a hotel, stained rugs, cramped rooms, archaic televisions, and attitudes are what you can expect here, what do you want from college students who have to work after hanging out all nite. One was biting her nails and the other staring at the ceiling aimlessly when we arrived for... more

Arrived in our room in early afternoon to find a non-working bathroom and a view of a trash strewn roof and dumpsters. We immediately decided to move to another hotel but as this one had taken our credit card they declined to offer a refund, promising to fix the bathroom. Yes, they fixed it but not until the next morning.... more