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Hawthorn Suites by Wyndham Chelmsford / Lowell

2.5 of 5
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25 Research Place, North Chelmsford, MA 01863
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Hawthorn Suites by Wyndham Chelmsford / Lowell
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A recent review
3 of 5 stars reviewed 1 week ago
Aniket K Bengaluru (Bangalore), India
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214 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (45)
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Bengaluru (Bangalore), India
1 review
3 of 5 stars Reviewed 1 week ago

This place is well located near malls and eateries as well hospitals etc and looks great from outside as well. Looks like the care takers are not interested in it anymore.. the floors are dirty, you can smell the Cig's smoke smell everywhere in the hotel. Breakfast is OK Ok kind of not much variety available. overall not bad but... More 

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Lowell, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything is very good. Like the room, clean and spacious. Like breakfast and dinner. Too warm though.

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Ormond Beach
1 review
3 of 5 stars Reviewed 4 weeks ago

The desk clerks were very helpful and pleasant, the rooms were good size and enjoyed having a small kitchen. The furniture is very worn with a hole in the couch and burns on the counter top. Would probably not stay there again as there are many hotels in the area. It is a shame the owner can't put a little... More 

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Barkhamsted, Connecticut
1 review
3 of 5 stars Reviewed March 18, 2015

Heat was broken & they could not turn it off in the whole hotel. (Hotel Hell?) The repair people weren't coming until the next day. We had to sleep with 4 windows wide open (20 degrees outside) and a fan to get the room to a relatively comfortable temp. If it weren't for that, the stay would have been great--clean,... More 

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Theresa, Wisconsin
1 review
2 of 5 stars Reviewed March 9, 2015

This property used to be a nice place to stay. Unfortunately it has not been maintained over the years and I am surprised that Wyndahm will allow a property in such disrepair to have its franchise name. My first impression when I pulled in is was their old broke down shuttle bus burried in a bank of snow, window screens... More 

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Nashua, New Hampshire
2 reviews
3 of 5 stars Reviewed March 7, 2015

The rooms are spacious and clean. Shower heads are awful. That is my biggest complaint. Some of the rooms have a full kitchen so you can prepare your own meals, but this results in an array of smells in the halls, including cigarette smoke, unfortunately.

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Meredith, New Hampshire
1 review
2 of 5 stars Reviewed March 6, 2015

Room was worn, kitchen facilities and kitchenware dirty or missing, antique tv's . Free breakfast was not satisfactory, fruit was rancid. Definitely deteriorated since last visit 7 yrs ago. Positive note, staff was friendly and helpful.

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Erie, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

Not good ... needs much improvement ... TV did not work, breakfast bar was solied and disgusting, the room smelled, stale breakfast choices..

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Rio Linda
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 17, 2015

The room was bigger then expected, wifi was very strong, the room was a little out dated but suitable for my stay. Missing a few things like conditioner or lotion which I needed. Customer service was very helpful and breakfast was huge.

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Was this review helpful? Yes 2
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