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Holiday Inn Berkshires

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40 Main Street, North Adams, MA 01247
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Holiday Inn Berkshires
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121 Reviews from our TripAdvisor Community

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Traveler rating
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    69
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Greenwich, Rhode Island
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at many fancier hotels, but this hotel delivers up there with the best and also was a great value. Only had a one night stay here, but I was very impressed with the quality of the room---very clean, comfortable and well appointed. Included with my room was also breakfast, and unlike many budget hotels with a buffet... More 

Was this review helpful? Yes 1
Ormond Beach, Florida
Level Contributor
187 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

King room was large and very clean. Comfy bed and pillows. Nice clean big bathroom but it was a little dimly lit- need another light in there. Great location within walking distance to restaurants and grocery. Housekeeping does a really good job.

Was this review helpful? Yes 1
Hamilton, Bermuda
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It was a short trip to visit friends in my hometown. The Holiday Inn was perfect for our needs. The room was spacious and comfortable, the staff was great and the views lovely. Plenty of free parking and a short walk to restaurants, Mass Mocha and shopping. Can't beat the rates. I would highly recommend this hotel.

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Falmouth, Massachusetts
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Porches was full, so we decided to stay here. Good choice! Easy to find, easy parking in the back, professional and friendly staff. We had a room on the top floor (7th) and it was elegant with a great view of the city--day and night. We came here to visit MassMoca and we could see it lit up at... More 

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New York City, New York
Level Contributor
343 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed the night we visited Tanglewood and were heading to the Clarke Institute in Williamstown the next day. Nice, modern hotel. Clean and comfortable. Nothing spectacular but we will be back when we are in the Berkshires. Free wifi was great!

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Newton, Massachusetts
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The Holiday Inn brand can be an inconsistent one and while the Holiday Inn Berkshires didn't "wow" me, it certainly met my needs and then some. The alternatives in this very small and not particularly charming town were sparse and a little iffy, so I'd argue that this was definitely a "best bet". I was greeted warmly and checked in... More 

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lsearcy, General Manager at Holiday Inn Berkshires, responded to this review

Thank you for staying at the Holiday Inn Berkshires. We appreciate you taking the time to fill out a review and give us useful feedback so that we may improve our services. I apologize for the AC unit not working as you needed-but I will have our engineer look into the situation. We strive to make every stay a pleasant... More 

Kihei, Hawaii
Level Contributor
152 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed June 6, 2015

The hotel is nice enough and the rooms were good and clean. We had a folding bed delivered and it was AWFUL. I should have slept on the floor. Restaurant breakfast was very good. Anne (server) was terrific.

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IHGCare, Guest Relations Manager at Holiday Inn Berkshires, responded to this review

Dear Jim D, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, and it is pleasing to read that the room type received is well to your liking and regarded its cleanliness. We also appreciate your positive feedback... More 

Connecticut
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed April 21, 2015 via mobile

We just stayed one night here passing through the area. A very average hotel. Rooms were very ordinary, but the bed was comfortable. All the folks at the front desk were very friendly and helpful. This HIE doesn't have a free breakfast buffet, but gives you 20% off breakfast in the attached restaurant. We decided to eat a half-block away... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Berkshires, responded to this review

Dear Diane S, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We always strive to provide great service and accommodation to all of our guests and we it is nice to know your positive comments on our staff and the comfort... More 

Boston, Massachusetts
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 7, 2015 via mobile

Stayed here for 1 night while at a wedding in north Adams. The room was a king room but there is no possible way our bed was a king, unlikely even a queen. It was a touch bigger than the full size bed I have at home. We were only there for the 1 night so didnt feel like making... More 

Was this review helpful? Yes 2
lsearcy, General Manager at Holiday Inn Berkshires, responded to this review

I am sorry that the bed did not meet your expectations. We do only have either rooms with one king bed or two queen beds. We do not have any double beds in the hotel. I would be more than happy to review the reservation and room type if you could contact me with additional information. Linette Searcy More 

Long Island, New York
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed December 7, 2014

Our family stayed here right after the Thanksgiving weekend. We used the hotel as a base for exploring the Berkshires and Bennington VT. We were greeted very warmly at check in and each time we passed through the lobby. The room was clean and the beds were very comfortable. The only negative was that the shower was difficult to operate.... More 

Was this review helpful? Yes 2
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