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Holiday Inn Berkshires

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40 Main Street, North Adams, MA 01247
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Holiday Inn Berkshires
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116 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newton, Massachusetts
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Holiday Inn brand can be an inconsistent one and while the Holiday Inn Berkshires didn't "wow" me, it certainly met my needs and then some. The alternatives in this very small and not particularly charming town were sparse and a little iffy, so I'd argue that this was definitely a "best bet". I was greeted warmly and checked in... More 

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Kihei, Hawaii
Level Contributor
152 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is nice enough and the rooms were good and clean. We had a folding bed delivered and it was AWFUL. I should have slept on the floor. Restaurant breakfast was very good. Anne (server) was terrific.

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IHGCare, Guest Relations Manager at Holiday Inn Berkshires, responded to this review

Dear Jim D, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, and it is pleasing to read that the room type received is well to your liking and regarded its cleanliness. We also appreciate your positive feedback... More 

Connecticut
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed April 21, 2015 via mobile

We just stayed one night here passing through the area. A very average hotel. Rooms were very ordinary, but the bed was comfortable. All the folks at the front desk were very friendly and helpful. This HIE doesn't have a free breakfast buffet, but gives you 20% off breakfast in the attached restaurant. We decided to eat a half-block away... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Berkshires, responded to this review

Dear Diane S, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We always strive to provide great service and accommodation to all of our guests and we it is nice to know your positive comments on our staff and the comfort... More 

Boston, Massachusetts
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 7, 2015 via mobile

Stayed here for 1 night while at a wedding in north Adams. The room was a king room but there is no possible way our bed was a king, unlikely even a queen. It was a touch bigger than the full size bed I have at home. We were only there for the 1 night so didnt feel like making... More 

Was this review helpful? Yes 2
lsearcy, General Manager at Holiday Inn Berkshires, responded to this review

I am sorry that the bed did not meet your expectations. We do only have either rooms with one king bed or two queen beds. We do not have any double beds in the hotel. I would be more than happy to review the reservation and room type if you could contact me with additional information. Linette Searcy More 

Long Island, New York
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed December 7, 2014

Our family stayed here right after the Thanksgiving weekend. We used the hotel as a base for exploring the Berkshires and Bennington VT. We were greeted very warmly at check in and each time we passed through the lobby. The room was clean and the beds were very comfortable. The only negative was that the shower was difficult to operate.... More 

Was this review helpful? Yes 2
New Haven, Connecticut, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 17, 2014

The fire alarm was not the hotel's fault, granted. But spending an hour in the lobby at 2 a.m. during sub-freezing weather didn't make me feel all warm and cozy about returning to the hotel any time soon, despite the reasonable price and extremely welcoming staff.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Berkshires, responded to this review

Dear Famis2, Thank you for taking the time to share your experience regarding your stay at our hotel. We certainly do our utmost to make your stay comfortable and safe. Please accept our sincerest apologies for the shortcomings you have experienced caused by the fire alarm system. It is certainly not our intent to inconvenience our valued customers and rest... More 

Peabody, Massachusetts
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 13, 2014

Stayed here for a weekend while visiting a college. The property was in the center of a quaint town, with a beautiful view of the mountains. Reasonable price and plenty of parking also free WIFI. It was very clean, and the front clerks were professional and kind. There is also a restaurant and lounge right in the lobby which was... More 

Was this review helpful? Yes 2
Poole, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 13, 2014

This is in a great location, center of the town, close to shops and as we were touring New England perfect situated at one end of the Mohark Trail. The service was excellent with a restaurant on site, which served good quality food, the only downside was that the breakfast voucher did not fully cover a standard breakfast. This did... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 11, 2014

This is the best place we've stayed in North Adams/Williamstown/Berkshires area. We always try to scrimp and end up in some shabby "unchic" motel that costs almost as much as Holiday Inn. This place was quiet, comfy, and we had the pool and hot tub in the basement all to ourselves. I'd stay here again for sure. Forget about all... More 

Was this review helpful? Yes 2
cardiff
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 14, 2014

We just returned from a week long tour of New England and the Holiday Inn in North Adams was the last hotel on our itinerary. After staying in an upscale boutique hotel in Boston and a charming B&B in Woodstock, VT, I didn't have high expectations for the Holiday Inn in North Adams. I was pleasantly surprised by this hotel.... More 

Was this review helpful? Yes 1
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