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Holiday Inn Berkshires

3.0 of 5 40 Main Street, North Adams, MA 01247
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Certificate of Excellence 2014
Holiday Inn Berkshires
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Holiday Inn Berkshires
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113 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 7, 2015 via mobile

Stayed here for 1 night while at a wedding in north Adams. The room was a king room but there is no possible way our bed was a king, unlikely even a queen. It was a touch bigger than the full size bed I have at home. We were only there for the 1 night so didnt feel like making... More 

Was this review helpful? Yes 1
lsearcy, General Manager at Holiday Inn Berkshires, responded to this review

I am sorry that the bed did not meet your expectations. We do only have either rooms with one king bed or two queen beds. We do not have any double beds in the hotel. I would be more than happy to review the reservation and room type if you could contact me with additional information. Linette Searcy More 

Long Island, New York
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 7, 2014

Our family stayed here right after the Thanksgiving weekend. We used the hotel as a base for exploring the Berkshires and Bennington VT. We were greeted very warmly at check in and each time we passed through the lobby. The room was clean and the beds were very comfortable. The only negative was that the shower was difficult to operate.... More 

Was this review helpful? Yes 1
New Haven, Connecticut, United States
5 reviews 5 reviews
3 of 5 stars Reviewed November 17, 2014

The fire alarm was not the hotel's fault, granted. But spending an hour in the lobby at 2 a.m. during sub-freezing weather didn't make me feel all warm and cozy about returning to the hotel any time soon, despite the reasonable price and extremely welcoming staff.

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IHGCare, Guest Relations Manager at Holiday Inn Berkshires, responded to this review

Dear Famis2, Thank you for taking the time to share your experience regarding your stay at our hotel. We certainly do our utmost to make your stay comfortable and safe. Please accept our sincerest apologies for the shortcomings you have experienced caused by the fire alarm system. It is certainly not our intent to inconvenience our valued customers and rest... More 

Peabody, Massachusetts
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 13, 2014

Stayed here for a weekend while visiting a college. The property was in the center of a quaint town, with a beautiful view of the mountains. Reasonable price and plenty of parking also free WIFI. It was very clean, and the front clerks were professional and kind. There is also a restaurant and lounge right in the lobby which was... More 

Was this review helpful? Yes 1
Poole, United Kingdom
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 13, 2014

This is in a great location, center of the town, close to shops and as we were touring New England perfect situated at one end of the Mohark Trail. The service was excellent with a restaurant on site, which served good quality food, the only downside was that the breakfast voucher did not fully cover a standard breakfast. This did... More 

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New York City, New York
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 11, 2014

This is the best place we've stayed in North Adams/Williamstown/Berkshires area. We always try to scrimp and end up in some shabby "unchic" motel that costs almost as much as Holiday Inn. This place was quiet, comfy, and we had the pool and hot tub in the basement all to ourselves. I'd stay here again for sure. Forget about all... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 14, 2014

We just returned from a week long tour of New England and the Holiday Inn in North Adams was the last hotel on our itinerary. After staying in an upscale boutique hotel in Boston and a charming B&B in Woodstock, VT, I didn't have high expectations for the Holiday Inn in North Adams. I was pleasantly surprised by this hotel.... More 

Was this review helpful? Yes 1
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 4, 2014

The hotel is situated in the town centre so convenient for the shops. There's an adjoining restaurant for breakfast. Our room rate didn't include breakfast but it wasn't expensive, was cooked fresh, was hot and delicious. The service was also excellent. Unfortunately on our last morning (a Saturday) there was a queue and a 15 minute wait to be seated.... More 

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Boston, Mass.
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 9, 2014

Nice and clean hotel. Very friendly person at check-in. Suggested special rate for obtaining free breakfast voucher for two and also 2 tickets for MoCA. The room was very clean, spacious, and quiet. We stayed at the 6th floor overlooking Main Street - a very nice view! The breakfast offering was very good with some excellent offerings of choices from... More 

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Senior Contributor
38 reviews 38 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 8, 2014

Where time stood still sometime in the late 70s... comfortable, faceless, all rather brown and drab, polite and friendly service, comfy bed, bathroom just OK. Next time might go for somewhere with a bit more character.

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IHGCare, Guest Relations Manager at Holiday Inn Berkshires, responded to this review

Dear Ellibelly1, Thank you for the candid review. It is very nice to know you found our rooms comfortable and the staff friendly. On the other hand, we are sorry the overall condition did not live up to your expectations. Guest feedback is our best resource for improvement, and we appreciate you taking the time to share your thoughts and... More 

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Additional Information about Holiday Inn Berkshires

Address: 40 Main Street, North Adams, MA 01247
Phone Number:
Location: United States > Massachusetts > Berkshires > North Adams
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Berkshires 3*
Number of rooms: 90
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Also Known As:
Holiday Inn North Adams
North Adams Holiday Inn

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