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Redwood Motel

915/919 State Road, Rte 2, North Adams, MA 01247
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Redwood Motel
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20 reviews from our community

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    19
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1 of 5 stars
Date | Rating
  • English first
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English first
  • All months
    (20)
  • Mar-May only
    (1)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (1)
All months
Torrington, Connecticut
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 30, 2013

rusty disgusting metal stand up showers, the towels where stained and full of holes I have better rags in my garage than that. the bed sheets where gritty and looked like they where never changed, I new we where in trouble when everyone else was sold out and this parking lot was empty.I wouldn't house an animal here. the bed... More 

Was this review helpful? Yes 6
Montreal, Canada
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 25, 2013

First things first. I had booked a room at this dump back in March for a festival I was attending in the region in June. The guy on the phone "John" quoted me $180/night for a 2-night stay, then proceeded to charge my credit card at the time of booking...for $100 more than what was quoted! I only realized this... More 

Was this review helpful? Yes 11

Travelers are raving about these North Adams hotels

Springfield, Massachusetts
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 1, 2012

What hasn't already been said? This place is a dump. Some low-lights from my stay: 1. Being told by the "manager" (who was some guy of south Asian descent who was clearly intoxicated) that the only thermostat for the whole complex was in the room I was staying in, and asking me to turn the heat down to 60 before... More 

Was this review helpful? Yes 5
Watertown
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 21, 2012

The first night we stayed 2 North Adams police cruisers paid a visit to an adjacent room. Never did find out details for the visit, but complaints from an unsatisfied customer would be a good guess. The second day there we returned to the room to find: overflowing wastebaskets, unmade beds, unvacuumed floor, dirty towels only. I was able to... More 

Was this review helpful? Yes 2
Boston, Massachusetts, United States
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 9, 2012

The owner of this motel will cheat you any way he can. We paid for two nights and wanted clean towels the second night. Not motel policy!! How cheap can you get? No maid service, no drinking cups, insufficient light ... We can only echo others' sentiments.

Was this review helpful? Yes 6
Cambridge, Massachusetts
Contributor
19 reviews 19 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed August 25, 2012

The other reviews are spot on. I'll tell you the punchline upfront: Didn't stay there even though the room was prepaid.. Here's the color commentary: The bad feeling started the minute I drove into the empty parking lot--it's high season in the Berkshires. After calling the telephone number of the remote owner, being told there was no reservation (if only... More 

Was this review helpful? Yes 6
Burlington, Vermont
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 30, 2012

I have traveled all over the country and have stayed at many places around the world. This place is the WORST! It is absolutely disgusting. The owner is this guy who answer an out of state phone number left on the front desk, doesn't give his name, is incredibly unpleasant and is completely unwilling to see reason about the filth... More 

Was this review helpful? Yes 5
Bethel, Pennsylvania
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 20, 2012

I travel extensively up and down the east coast and through the midwest and this is among the worst places I've stayed in over 4 years. Rooms are very poorly lighted. They are lacking in amenities. They Don't even have ice on the premises. You have to go to a grocery store and buy a bag of ice if you... More 

Was this review helpful? Yes 5
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 22, 2011

If we had the possibility to read the other reviews in advance, we would not have stayed here - because a lot of other hotels/motels had no vacancy we spent 90$ for the room in the Redwood - it's the worst motel we ever stayed - dirty, old, unfriendly reservation-agent....all the other bad reviews are true! Do not stay in... More 

Was this review helpful? Yes 7
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 17, 2011

The only good things I can say about this place is that our experience was almost funny-- and we didn't stay here. My husband and I hadn't been able to check TripAdvisor before deciding to go to Williamstown, MA. When we got close, we'd been driving all day, we were tired, it was getting dark, and we stopped at the... More 

Was this review helpful? Yes 6
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