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Hotel Indigo Boston - Newton Riverside

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399 Grove Street, Newton, MA 02462
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1 room 1 guest
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Hotel Indigo Boston - Newton Riverside
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559 Reviews from our TripAdvisor Community

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Traveler rating
    110
    197
    145
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    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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Warren, New Jersey
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The location was great - just a short short walk to the T right into Boston. Room was nice, pool was a really nice touch - music, drinks, not at all like a normal hotel pool. After walking around all day doing college/Boston stuff, nice to come back to and relax. Disappointed our reservation did not include breakfast as most... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Allison A: Thank you for choosing the Hotel Indigo Newton for your recent college visiting tour. We are pleased to hear that you found our location and amenities beneficial. The hotel does offer bed and breakfast rates if you would like to include daily breakfast with next reservation. We look forward to seeing you again soon! Good luck with... More 

Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at this location during our stay in Boston. The hotel itself is a very nice place, the rooms are very clean and organized and the hotel staff are also very nice. They have a very good place to eat with a good selection on the dinner menu. The part we liked the best was that this hotel is located... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear LP: Thank you for taking the time to share your recent stay experience with other Trip Advisor travelers. A large percentage of the traveling public rely on reviews posted on this site when making travel purchase decisions. The staff will be excited to read your comments and it will inspire them to continue to provide great service to your... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is fairly new and has a modern look and feel. 7 stories high. Rooms are good size except for the bathroom which is small but does contain a big shower compartment. Staff is pleasant in engagement. All our service requests were responded to in good time. Hotel is next to Riverside Metro station which is at the end for... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Martijnv: Thank you for choosing our hotel Indigo and for sharing your stay experience with other travelers. We value your thoughts and suggestions. We are honored to be part of your family vacation and are thrilled to hear that you enjoyed our property and the convenience it offers to guests visiting Downtown Boston. Please come and visit us again!... More 

Maquoketa, Iowa
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We had stayed at this Hotel Indigo when we were in town 4 years ago for a Red Sox game. Same story this time, but totally different experience. We were enamored of the place before, but not so much this time. While there was nothing wrong with the room per se (what happened to those great teak benches that were... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Jennie3298: Thank you for returning the Indigo Newton for your recent trip to the Boston Area. We appreciate you choosing us again. I am sorry that you were disappointed with some of the elements of your stay. Please allow me to provide some clarity to your concerns. The shower benches you mentioned were removed from the showers because we... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Totally enjoyed our stay at this hotel. A good and clean room, great breakfast, friendly staff, comfortable bed and nice shower. The pool area bar, gives you a feeling that you are in a tropical place (of course if it is summer time!). I also checked their meeting room. Nice place for a meeting! Free parking and easy access to... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Amir H: Thank you for choosing the Hotel Indigo Newton for your recent trip to the Boston Area. We appreciate your patronage and feedback regarding the events of your stay. It sounds like you have a wonderful experience. The team here at the Indigo pride themselves on providing inspirational service at every opportunity. The will be thrilled to read... More 

Alexandria, Virginia
1 review
2 of 5 stars Reviewed 1 week ago

I was excited to stay in this hotel, based on a great experience in an Indigo in Scottsdale, AZ, This is not that. I'll echo all of the comments about outside people, both at the pool and having day events. I get it, they make money on these. But coming back after a very long day working (I stay here... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Ann D: Thank you for choosing the Hotel Indigo and sharing comments regarding your current stay. We appreciate your thoughts and interest in seeing the property achieve its potential. I am sorry that you have experienced more than one frustration with restaurant product and services during your current stay. All of your comments have been forwarded to the restaurant and... More 

Travelers are raving about these Newton hotels

Taylor, Pennsylvania
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We decided to stay outside Boston-proper for our Red Sox trip. The Riverside Tstop was close, but because of the many stops, it took over 1/2 hr to get to Kenmore Station. Hotel was comfy, clean, and looked like it was recently updated. We weren't interested in swimming, but I can understand other guests' frustrations with the "local take-over" of... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Cheryl L: Thank you for taking the time to share your recent stay experience with other Trip Advisor Travelers. A large percentage of travelers these days rely on Trip Advisor for actual guest reviews and ratings. It is great to hear that you enjoyed your stay. The issue with the pool being too crowded has been reviewed recently and... More 

Burlington, Vermont
Level Contributor
210 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed 1 week ago

Relatively new (or newly refurbished) hotel. Reception staff couldn’t have been more pleasant - competing with the surprisingly noisy echo chamber of a lobby. I get the impression there are always functions here. And many tend to be rowdy – or at least noisy. The bar was buzzing. So when I was offered a room over the bar I declined... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear TourMD: Thank you for choosing the Hotel Indigo Newton and for sharing your experience on Trip Advisor. We value your comments and suggestions. I am sorry that you experience noisy neighbors during your recent stay. The Indigo is a very active hotel with many events and a vibrant restaurant & bar business. Particularly on the weekends things are active... More 

Key Biscayne, Florida
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First, I'd like to say the staff was wonderful - welcoming & very nice, which is why I gave it two stars instead of less. The pool area was nice but crowded, which I guess isn't unusual for a hot summer weekend, especially when they allowed non-guests to use it if the paid to get in. Our room appeared clean,... More 

Was this review helpful? Yes 1
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Puravida9552: Thank you for taking the time to share feedback regarding your recent stay. We value our comments and suggestions. I am truly sorry that you encountered some issues in your guest room. It is my understanding that the staff did respond and attempt to resolve the issues, but it was not successful. They should have offered to move... More 

Brooklyn, New York
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was a good hotel, very clean and stylish with a fun pool & restaurant that provided a place to hang out in the morning and evening while here on work. I especially appreciated Sophia and the rest of the front desk staff who managed packages and luggage for me with a smile and extra effort and made the work... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Angela J: Thank you for choosing the hotel Indigo Newton and for recognizing the service provided by the staff and Sophia in particular. We will be happy to share your comments with Sophia and show her our appreciation as well. Thank you More 

Hotel Review Summarization

What travelers say

  • Pool area(3)
  • Very comfortable(3)
  • Train station(3)
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