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All 3 Newton hotels

Hotel Indigo Boston - Newton Riverside

3.5 of 5 Hotel   |   399 Grove Street, Newton, MA 02462
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Hotel Indigo Boston - Newton Riverside
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Ranked #3 of 3 hotels in Newton
A recent review
5 of 5 stars reviewed 1 week ago
Steve L
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429 people have reviewed this hotel

Traveler rating
    82
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    112
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I chose this hotel as we were going to Boston for the weekend. This hotel is perfect as it's out of the"traffic mess" in Boston. Parking is free and most of it is covered which is nice. Check in was simple. The room was different but very nice. The hardwood floor caught my eye as it would... More

Was this review helpful? Yes 1
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Steve L: Thank you for choosing the hotel Indigo Boston - Newton and for sharing your experience with Trip Advisor. We are thrilled that you enjoyed your expereince and look forward to hosting you during your next trip to the area. Sincerely, More

San Jose, California
Top Contributor
92 reviews 92 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel sits at end of Riveraide T line in suburban area and next to highway. Good location. Parking good and free Reception welcoming and informative. Rooms are small but if you ask for two beds there is more sqft. TVs not very new butvthey are acceptable. And good WiFi. I found only one fatal flaw....water pressure....pathetically low.

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Harper5633020: Thank yfou for choosing the Hotel Indigo Boston - Newton for your recent trip to the Boston Area. We appreciate you taking the time to share your comments on line. We are glad you enjoyed the value proposition of staying at our Indigo. The free covered parking and easy access to public transportation makes the hotel a perfect... More

Providence
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My fiancé and I stayed at this hotel this past Sunday because he had a business meeting the next morning in Newton. I figured I would join him for the evening this way we could spend our afternoon relaxing by the pool and grabbing a nice dinner before the work week started up again. Boy was I wrong... We drove... More

Was this review helpful? Yes 2
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Kaitlin J: Thank you for choosing the hotel Indigo Boston - Newton for your recent Sunday stay. We appreciate your comments and suggestions. I am sorry that the pool event held on the Sunday in question was unappealing and distrubtive to your stay experience. Your comments as well as the feedback from other customers will be considered carefully as... More

Boston, MA
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The location is amazing! Right next to the T Station to get into Boston. Hotel was very noisy between bar and t station of the trains. I requested a quiet room and never got one. I came in for a convention, very difficult to sleep. Hotel was very full when I arrived so the desk couldn't change my assignment. The... More

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear guest34iu: Thank you for choosing the hotel Indigo Boston - Newton and sharing your comments on Trip Advisor. I am sorry that your stay was distrubed our active restaurant scene. Many of our guests tell us are beds are extremely comfortable. We are glad that you found the experience pleasing. Sincerely, More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We live in the area and have come to enjoy the hotel and pool on occasion. This past visit was riddled with terrible service both poolside and in the restaurant, and we were surrounded by loud, very over served adults who turned the pool area into a trashy, inappropriate at scene by 3 in the afternoon. It took over an... More

Was this review helpful? Yes 2
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Thank you for choosing the hotel Indigo Boston Newton for your recent staycation. We appreciate your comments regarding your recent stay. I am very sorry that the pool atmosphere was less than enjoyabe for your and your family. The pool deck is a very active space and not always and sleepy relaxing environment. Late check outs are provided to IHG... More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

I had heard good things about this hotel so when visiting the area for a family event, I had to see for myself. I must say I was blown away. The hotel is great and the customer service is fantastic. From the moment we walked in we were greeted with smiles and pleasantries and then we met Mark at the... More

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Jeremy C: Thank you for choosing the hotel Indigo Boston - Newton and for sharing our comments on trip advisor. I will pass you comments on to Mark who will be thrilled that you truly enjoyed your stay. Come see us again soon! Sincerely, More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

Hello- I stay at the hotel very often nut never thought of writing a survey. Between Meg at the front desk and the assistant GM . I the best experience ever. I arrived a bit early to check in knowing I will be spending couple of hours in a hall way BUT , BIG BUT. Meg went above and beyond... More

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Nick R: Thank you for choosing the Hotel Indigo Boston - Newton for your recent stay. I will pass you compliments on to Meg and Robert! They both take great pride in making a positive difference for our guests. Sincerely, More

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family is currently staying at the Hotel Indigo. The rooms are a bit small but comfortable, clean, and well-appointed, and the facilities - fitness center, pool, etc. are nice. Unfortunately, the hotel sells access to the pool to non-guests, so what should be a pleasant spot to spend a sunny afternoon is incredibly crowded, and they nickel-and-dime even the... More

Was this review helpful? Yes 2
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear SlJ1604: Thank you for choosing the hotel Indigo Boston - Newton for your recent stay in the Boston Area. I am very sorry that you experienced service issues during your stay. Your comments have been shared with the entire management team to ensure that a better experience is provided to our future customers. Please consider giving us another opportunity... More

Parker, Colorado
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the outside, the hotel doesn't give any idea of what you will find inside. The rooms in this hotel are nothing short of stunning. The bathroom is a work of art. In fact the bedroom decor is a work of art. The quality of everything inside is readily apparent. This is now my "go to" hotel when in Boston.... More

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear SamM222: Thank you for staying with us at the Indigo! Please come and see us again soon. Stay Inspired! More

2 reviews
5 of 5 stars Reviewed 5 weeks ago

Friendly, helpful staff. Clean rooms and spotless modern bathroom. Comfortable beds, nice atmosphere! We'd definitely go back. Very close to Green line T and easy to get into Boston & back! Very pleasant experience!

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Bev K: Thank you for choosing the hotel Indigo Boston - Newton for your recent stay in the Boston Area. We are inspired to hear of your "great experience". Please come and see us again soon! Sincerely, More

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Additional Information about Hotel Indigo Boston - Newton Riverside

Address: 399 Grove Street, Newton, MA 02462
Phone Number:
Location: United States > Massachusetts > Newton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Boston - Newton Riverside 3.5*
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Also Known As:
Hotel Indigo Newton
Hotel Indigo Boston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Escape the hectic pace of the city yet be close enough to easily visit at this contemporary boutique hotel adjacent to Boston train station and offering complimentary WiFi, 24 hour business center and state-of-the-art fitness center. Inside is the highly acclaimed BOKX 109 American Prime, a modern steakhouse for drinks and dinner and Phi Cafe featuring Starbuck's coffee, light breakfast and lunch fare. ... more   less 
Number of rooms
191

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