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All 3 Newton hotels

Hotel Indigo Boston - Newton Riverside

3.5 of 5 Hotel   |   399 Grove Street, Newton, MA 02462
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Hotel Indigo Boston - Newton Riverside
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Ranked #3 of 3 Hotels in Newton
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478 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel three times in total. Its proximity to the highway and easy access to the T makes this hotel an easy choice over some of the others closer to the city. Very solid accommodations for the price. If you're a BC fan, make this you're go to GameDay overnight stay.

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West Palm Beach, Florida
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has obviously been renovated and whoever did it did a very nice job. Rooms a little tight but comfortable and clean. Bathrooms very nice but again do not plan on two people in it at any one time. The restaurant is astronomically high price and the quality does not match the price!!!! The restaurant is also excessively noisy... More 

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Hicks3456: Thank you for choosing the hotel Indigo Newton for your recent trip to the Boston Area. We appreciate your patronage and feedback regarding your stay. Thank you for you compliments regarding our facility and design. The majority of our guests enjoy the uniqueness of our Indigo. Bokx 109 American Prime is a premium steakhouse offering aged beef and... More 

New Canaan, Connecticut, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel Indigo is a good value place to stay adjacent to major highways. The rooms are quiet, the breakfast and dinner choices are plentiful, and the staff is friendly. The decor is contemporary with a lot of earth tones.

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Patrick C: Thank you for choosing the Hotel Indigo Newton and for sharing your experience with Trip Advisor customers. We are pleased to hear that you enjoyed the value proposition of your recent stay. Please come and visit us again soon! Sincerely, More 

Elizabeth, CO
Contributor
20 reviews 20 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Read through the reviews. Every negative item is spot on. Not place for toiletries, laminate flooring sucks, small rooms etc. Besides that, daily room service is very uneven. We stayed there 5 nights, had the ice bucket emptied and a new plastic bag left exactly on time. The floor was often left upswept and the area between the shower and... More 

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear ColoradoJim3: Thank you for taking the time to share your experience on Trip Advisor. We appreciate your comments. The issues you encountered with housekeeping in your guest room is unacceptable under any circumstances. I am truly sorry that your experience was impacted by housekeeping's performance. I will reach out to you directly to learn more specifics and to make... More 

Provo, Utah
Top Contributor
60 reviews 60 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed here many times, and I most appreciate the property's location---right next to the Riverside T Station. There are no restaurants within easy walking distance, but it is easy to hop on the T and go to Newton Centre for several nice dining options. The hotel is very modern and clean, close to the freeway if you're driving. The... More 

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear UtahCrowe: Thank you for your repeat business and comments regarding the quality and location of the Indigo Newton. We look forward to seeing you again soon! Stay Inspired! Sincerely, More 

Montclair, New Jersey
Contributor
11 reviews 11 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I can't recommend enough splurgling and staying in the presidential suite... unless you're booking on a weekend I want it. Then I don't recommend it :). It has an entire bathtub room! As in, shower and tub contained in one space. I was impressed, and will be going back. It's right outside the city, so you'll need a car but... More 

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Electric Sketch: Thank you for taking the time to share your feedback on Trip Advisor. We are thrilled to hear that you enjoyed our Suite and all of it's amenities. Please come a visit us again soon. Stay Inspired! Sincerely, More 

Melbourne, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2014

Though about 12 miles out of the city, the hotel is a 5 minute walk to the train station, down a well lit street with a sidewalk. About a 25 min train ride to Back Bay. Typical Inidigo decor, very nice and contemporary. Bathroom is very compact, but the shower, bath products, and fixtures are upscale and the shower is... More 

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Bill B: Thank you for sharing your comments on Trip Advisor. The pancakes are awesome and we are thrilled to hear how much you recommend them. Sincerely, More 

Vancouver, Washington
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 11, 2014

We thought this hotel would be fabulous, based on the other reviews. We had asked our travel agent to find us a nice place near public transit for a three day stay, as we did not want to drive to downtown Boston to sight see. Well, half of it is correct - it's a 5 minute walk to the train... More 

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear VancoverAndersons: Thank you for taking the time to share your feedback regarding your recent stay. The hotel is dedicated to provding an excellent product and service experience. We defintely did not meet your expectations. I am sorry that you left with the impression of the Indigo being "One of the worst hotels". There is no excuse for cleanliness issues... More 

Chapel Hill, North Carolina
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 8, 2014

This is a good choice if you need a place to stay in the Newton, MA area for business or family visits. Walking distance to the Riverside T station, but you need a car for everything else. No restaurants are walkable outside of the hotel choice which isn't bad just pricey. The snack shop for a quick breakfast on the... More 

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear JavaJ60: Thank you for choosing the hotel Indigo Newton and for taking the time to share your expereince with the Trip Advisor travelers. We are glad to hear that you enjoyed the hotel and the benefits of our location. We look forward to serving you again in the near future. Sincerely, More 

Toms River, New Jersey
1 review
5 of 5 stars Reviewed November 6, 2014

Read the reviews before we booked the room and found them all to be true. Have been visiting Boston for the past 6 years, as our son made his way through college, and now dental school. We have always stayed on the other side of the city, i.e., Medford, Woburn areas, and although our stays were good, for the most... More 

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear JTS6: Thank you for choosing the hotel Indigo Newton and for sharing your experience on Trip Advisor. We are honored to be added to your "its a Keeper!" list. Stay Inspired! More 

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Additional Information about Hotel Indigo Boston - Newton Riverside

Address: 399 Grove Street, Newton, MA 02462
Phone Number:
Location: United States > Massachusetts > Newton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Indigo Boston - Newton Riverside 3.5*
Number of rooms: 191
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Also Known As:
Hotel Indigo Newton
Hotel Indigo Boston

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