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Hotel Indigo Boston - Newton Riverside

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399 Grove Street, Newton, MA 02462
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1 room 1 guest
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Hotel Indigo Boston - Newton Riverside
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563 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oakham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

My wife and I stayed at the Indigo for 7 days in late July on vacation from the UK. Hotel looked promising on arrival and pool area welcome after a long journey. The positives - nice looking interior, good access to the T and the city from Riverside. The weaknesses - rooms not cleaned properly and shampoo, coffee etc. not... More 

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Miami, Florida
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Totally loved this place. Too bade I only had one night and didn't get to explore all the amenities. Front desk staff was super nice. They were kind enough to let us check in 1.5 hours before check in time (thank God! we had a lot of luggage). We had booked a room with two standard beds, that were both... More 

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Chappaqua, New York
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This Hotel Indigo is conveniently located just off the Mass Pike, only about 20' into Boston downtown. The hotel is well kept with modern furnishings. The only downside are the very small rooms. Still recommended for its economical price (for Boston) and proximity to the Riverside train station and highway.

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New York City, New York
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Rooms are clean and modern but small, though king bed was very comfy. I had "tilty shelf" syndrome: one bedside table, bathroom shelf and shower shelf all sloped downward (most annoying in shower when soap and razor would slide off.) Window opens a little, which is a huge plus for me!! Nice gym. Pool was good but OH MAH GAWD... More 

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear BanannieNYC: Thank you for taking the time to share your recent stay experience in great detail. Trip Advisor travelers rely on guest reviews when making there own travel decisions and the more detail provided the more useful the reviews become. I am sorry that you had some issues during your stay and that the pool scene on Sunday was... More 

Warren, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The location was great - just a short short walk to the T right into Boston. Room was nice, pool was a really nice touch - music, drinks, not at all like a normal hotel pool. After walking around all day doing college/Boston stuff, nice to come back to and relax. Disappointed our reservation did not include breakfast as most... More 

Was this review helpful? Yes 1
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Allison A: Thank you for choosing the Hotel Indigo Newton for your recent college visiting tour. We are pleased to hear that you found our location and amenities beneficial. The hotel does offer bed and breakfast rates if you would like to include daily breakfast with next reservation. We look forward to seeing you again soon! Good luck with... More 

Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at this location during our stay in Boston. The hotel itself is a very nice place, the rooms are very clean and organized and the hotel staff are also very nice. They have a very good place to eat with a good selection on the dinner menu. The part we liked the best was that this hotel is located... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear LP: Thank you for taking the time to share your recent stay experience with other Trip Advisor travelers. A large percentage of the traveling public rely on reviews posted on this site when making travel purchase decisions. The staff will be excited to read your comments and it will inspire them to continue to provide great service to your... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is fairly new and has a modern look and feel. 7 stories high. Rooms are good size except for the bathroom which is small but does contain a big shower compartment. Staff is pleasant in engagement. All our service requests were responded to in good time. Hotel is next to Riverside Metro station which is at the end for... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Martijnv: Thank you for choosing our hotel Indigo and for sharing your stay experience with other travelers. We value your thoughts and suggestions. We are honored to be part of your family vacation and are thrilled to hear that you enjoyed our property and the convenience it offers to guests visiting Downtown Boston. Please come and visit us again!... More 

Maquoketa, Iowa
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We had stayed at this Hotel Indigo when we were in town 4 years ago for a Red Sox game. Same story this time, but totally different experience. We were enamored of the place before, but not so much this time. While there was nothing wrong with the room per se (what happened to those great teak benches that were... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Jennie3298: Thank you for returning the Indigo Newton for your recent trip to the Boston Area. We appreciate you choosing us again. I am sorry that you were disappointed with some of the elements of your stay. Please allow me to provide some clarity to your concerns. The shower benches you mentioned were removed from the showers because we... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Totally enjoyed our stay at this hotel. A good and clean room, great breakfast, friendly staff, comfortable bed and nice shower. The pool area bar, gives you a feeling that you are in a tropical place (of course if it is summer time!). I also checked their meeting room. Nice place for a meeting! Free parking and easy access to... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Amir H: Thank you for choosing the Hotel Indigo Newton for your recent trip to the Boston Area. We appreciate your patronage and feedback regarding the events of your stay. It sounds like you have a wonderful experience. The team here at the Indigo pride themselves on providing inspirational service at every opportunity. The will be thrilled to read... More 

Alexandria, Virginia
1 review
2 of 5 stars Reviewed 2 weeks ago

I was excited to stay in this hotel, based on a great experience in an Indigo in Scottsdale, AZ, This is not that. I'll echo all of the comments about outside people, both at the pool and having day events. I get it, they make money on these. But coming back after a very long day working (I stay here... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Ann D: Thank you for choosing the Hotel Indigo and sharing comments regarding your current stay. We appreciate your thoughts and interest in seeing the property achieve its potential. I am sorry that you have experienced more than one frustration with restaurant product and services during your current stay. All of your comments have been forwarded to the restaurant and... More 

Travelers are raving about these Newton hotels

Hotel Review Summarization

What travelers say

  • Pool area(3)
  • Very comfortable(3)
  • Train station(3)
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