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All 3 Newton hotels

Hotel Indigo Boston - Newton Riverside

3.5 of 5 Hotel   |   399 Grove Street, Newton, MA 02462
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Ranked #3 of 3 Hotels in Newton
A recent review
5 of 5 stars reviewed 2 days ago
Tina S Hopedale, Massachusetts, United States
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493 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hopedale, Massachusetts, United States
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars NEW

I booked this hotel based on a friend's recommendation, and also due to it's excellent proximity to the medical facility in which I had a scheduled early morning procedure. I read the reviews, considered the room comments, took a chance. Glad I did! The rooms, and hotel, were pristine. The sheets were top notch and fabulous and luxurious. Loved the... More 

Was this review helpful? Yes 2
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Tina S: Thank you for sharing your comments on Trip Advisor. We are thrilled to hear that you enjoyed your stay experience. Your comments will passed on to the chef regarding your enjoyment of the menu items in Bokx 109. Thank you again for sharing some feedback. Sincerely, More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

14 of us were snowed in for a few days during one of the epic snow storms. Since our local offices were closed, we held our 2-day training workshop in one of the hotel's meeting rooms. The hotel was terrific. The restaraunt was excellent and the service was great.

Was this review helpful? Yes 2
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Brian K: Thank you for taking the time to share your recent two day experience at the Hotel Indigo Newton. We are glad to have been your shelter in the storm and to provide you with a positive environment for groups meeting. Sincerely, More 

Brookline, Massachusetts
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was recently stranded at this hotel during a snow storm. Not ideal conditions for a pleasant stay, but this hotel still met my expectations. The rooms were basic and clean- no bathrobes and surprisingly, wood floors instead of carpet, but overall the rooms included most common amenities. I was, however, surprised that they didn't offer any type of charging... More 

Was this review helpful? Yes 1
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear LBO2111: Thank you for sharing you comments on Trip Advisor. We appreciate the feedback and your patronage of the hotel during a recent snow storm. The pool area is a great amenity during the summer, but not when it is covered in 4 feet of snow. Be sure to come and see us again after Memorial Day when the... More 

Boston
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here during a recent snow storm to be close to work. Everything was clean and neat. Bed was comfortable. Although, the shade did not work properly and did not come down. Dinner was pricey and just ok. Restaurant service was not the best because of overcrowding due to storm.

Was this review helpful? Yes 1
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Chrisncraz: Thank you for choosing the hotel Indigo Newton for your shelter during a recent snow storm. We are please to hear that your accommodations were comfortable. The restaurant experience during a storm situation is not typical since staffing is typically less than optimal and many times guest capture is almost 100%. We thank you for your patience and... More 

Switzerland
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a good stay here. Good gym (nobody ever there). Good location right off the highway. Clean. Quiet (except for the slamming of hotel doors). Good WiFi. Decent coffee in the room, and reasonable size room with good desk.

Was this review helpful? Yes 1
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Jimpulcrano: Thank you for choosing the hotel Indigo Boston - Newton for your recent stay in the Boston Area. We appreciate your patronage. It is good to hear that you enjoyed your stay experience. Thank you again for taking the time to share your comments on Trip Advisor. Sincerely, More 

New York, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 20, 2015

I stayed here because I got a decent rate and it is near the assisted living facility into which my Mom moved. It's clean, well located and the service was fine. But the rooms are tiny, the heater was way loud (as others have said), the restaurant is over-priced and my access to the wifi -which did work fine when... More 

Was this review helpful? Yes 1
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear esmatz: Thank you for choosing the hotel Indigo Newton and for sharing your thoughts on Trip Advisor. We appreciate you time and comments. Although Indigo is part of the Intercontinental Hotel Group portfolio of hotels is not intended to be similar or comparable to an Intercontinental Branded Hotel. Indigo is one of a dozen brands under the IHG umbrella.... More 

Springfield, Massachusetts
Top Contributor
56 reviews 56 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 18, 2015

I mainly like this hotel because of the location and the price. My business budget doesn't allow me to pay the over 200 dollars a night at the Marriott Newton, so I found Hotel Indigo as an affordable alternative. Great off and on the highway and easy access to the green line. Love the standard Hotel Indigo non-carpeted floors and... More 

Was this review helpful? Yes 1
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Julia P: Thank you for choosing the hotel Indigo Newton when traveling on business into the area. We are happy to hear that you enjoy our hardwood flooring and comfy beds. We look forward to seeing you again soon! Sincerely, More 

Housatonic, Massachusetts
Contributor
20 reviews 20 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 18, 2015

A friend and I spent one night here recently -- two different rooms -- and found it perfectly acceptable, especially given my Priceline discount (a successful bid). Our rooms had one bed and were small but manageable. If you're not planning to hang out there a lot, who needs more space? As a previous reviewer noted, the toiletries shelf about... More 

Was this review helpful? Yes 1
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Chico108: Thank you for taking the time to share your experience on Trip Advisor. We are grateful that you provided some very detailed feedback. The team at the Indigo strive to provide inspiring service to each and every guests. We realize that ever space and design decision made when creating the Indigo will appeal to all our potential customers.... More 

Charlotte, North Carolina, United States
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 15, 2015

My husband was staying here on business and I came up to visit for a weekend and see what Boston has to offer. The restaurant here is a huge perk and offers much more than the average "hotel restaurant" - we were impressed! The actual room, however, was limited. The bathroom was awkward for two people with no space to... More 

Was this review helpful? Yes 1
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear A3TP: Thank you for taking the time to share your recent experience at our property on Trip Advisor. We appreciate your comments and suggestions. I am sorry that you and your husband experience difficulties with the wireless internet during your stay. We are not aware of any performance issues with the system and have just increase the bandwidth of... More 

San Francisco, California
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 14, 2015

Positive - Since it's a tallish building you get a view of the tree line. Clean and modern design. Restaurant and bar onsite is pretty good and lots locals hang out there after work. Interesting scene. Cons - Room is small with hard floors. Room almost feels a bit sterile. The window unit for the heater was on/off a lot... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear OBIE1_13: Thank you for choosing the hotel Indigo Newton and for sharing your comments on Trip Advisor. We truly value your feedback and suggestions. Due to the boutique nature of the brand, many of our rooms are smaller than the average cookie cutter hotel brand. The hardwood flooring in our rooms in a brand standard and considered a positive... More 

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Additional Information about Hotel Indigo Boston - Newton Riverside

Address: 399 Grove Street, Newton, MA 02462
Phone Number:
Location: United States > Massachusetts > Newton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Boston - Newton Riverside 3.5*
Number of rooms: 191
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Also Known As:
Hotel Indigo Newton
Hotel Indigo Boston

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