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Hotel Indigo Boston - Newton Riverside

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399 Grove Street, Newton, MA 02462
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Hotel Indigo Boston - Newton Riverside
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Hotel Indigo Boston - Newton Riverside
Hotel Indigo Boston - Newton Riverside
Hotel Indigo Boston - Newton Riverside
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538 Reviews from our TripAdvisor Community

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Traveler rating
    105
    193
    139
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
  • All months
    (538)
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    (130)
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    (190)
  • Sep-Nov only
    (144)
  • Dec-Feb only
    (74)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

I stayed there for 5 nights. After the second night, I started noticing bug bites on my body, I didn't think much and thought it was probably from somewhere outside. By the time I checked out this morning, I had more than 20 bites all over my body and I quickly realized that most of the bites are on the... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Room was small but well equipped. everything was very clean and in good order. wooden floor - no carpets - great ! Elevator was a little hassle as always taken up and long waitt times. stairs are an alternative but cannot reach parking lots with stairs, only elevator. very friendly staff, good restaurant. pool procedures little difficult. doesn't open before... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Ralph: Thank you for taking the time to share your comments regarding your recent stay. We value your thoughts and suggestions. We appreciate your comments regarding our very pool operation. The pool hours are structured to ensure that guests are not disturbed in the early hours of the morning and also so the staff has time to clean the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Donna (maybe guest relations?) was super helpful and pleasant to chat with! She assisted me by arranging champagne and a birthday note (bit of a quirky note at that!) to go up to the pool 7/25. She let me know when exactly it would be delivered. Task beautifully executed. Thanks Donna! Keep on keeping on!

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Thank you for sharing your wonderful service experience provided by Donna. We are very proud of Donna's heart for service and how she delivered for you during your stay! I will make sure that Donna receives the recognition you so wonderfully articulated on Trip Advisor. Sincerely, More 

New York City, New York
Level Contributor
156 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed 1 week ago

The pool bar is a nice atmosphere for lounging but I wasn't impressed with the food. Ordered lunch here and it seemed overpriced for the quality of what we received. I had a veggie wrap that was a lot of wrap and sauce but not too many veggies. The menu also stated that the entree came with sweet potato fries... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear foodographer: Thank you for choosing the Hotel Indigo Newton and for experiencing our pool deck environment. We appreciate your patronage. We value you comments and will share your food and drink comments with the restaurant team. They are committed to providing a unique customer experience that has guests wanting to return again. Thank you for sharing your feedback, we... More 

Brooklyn, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with the family and our new puppy for an overnight visit. Wouldn't recommend the breakfast but the staff was very friendly, it was very comfortable and the whole set up was great for having a dog. It was super helpful. Will stay there again when we need to be in the area.

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Amitynina: Thank you for taking the time to share your stay experience with other Trip Advisor travelers. Million rely on this site to provide them with a balance of customer feedback regarding hotel, attractions, restaurants etc. It is great to hear that you enjoyed the Pet friendly nature of the Indigo Brand. The Newton Indigo staff really enjoys our... More 

Concord, New Hampshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here after going to a concert in Boston. The hotel is only a quarter mile from the Riverside MBTA station so it was very convenient to get into and out of Boston. The rooms are nicely appointed and thoughtfully laid out. The staff were professional and helpful throughout. We will DEFINITELY be staying here the... More 

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear arv172fed: We are thrilled to hear that you enjoyed your stay and benefits of your location. Please come and visit us again soon! Sincerely, More 

NH
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I had a business trip in Boston, but all hotels in town were full. I picked Indigo having stayed at a London Indigo before. It's low-frills, but clean and decor is simple yet modern. The room is noticeably smaller, but again sufficient. Toiletries were Aveda, which is nice. The location is very convenient, right at the intersection of I-128 and... More 

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear ExperiencedForeigner: Thank you for choosing the Hotel Indigo Boston - Newton and for sharing your comments on trip advisor. We appreciate your business. Please come and see us again soon! Sincerely, More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Great steak And beer at the pool not very cold The restaurant has a warm atmosphere and live music. Valet parking is complementary Very good for lunch and dinner Be sure to tip the artists singing they are from Cape Verdean islands you will have Lots of fun

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Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Maria, Thank you for sharing your recent stay experience with your fellow Trip Advisor travelers. Trip Advisor is a trusted site for guest provided feedback and questions. We are thrilled that you enjoyed the restaurant, pool and overall stay experience. Be sure to tell your friends about Bokx 109 and the Hotel Indigo Newton. Sincerely, More 

Boston, Massachusetts
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stopped by Hotel Indigo for possibly one of the only decent pool parties in the Boston area. It's is all the way out in Newton, about 20 minutes outside the city, My experience was extremely disappointing. Got to the hotel pulled in and was greeted by the valet at 2pm. The valet asked if I'm on the guest list, I... More 

Was this review helpful? Yes 1
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear MCollins10: I am sorry that you did not receive the service and assistance you expected when arriving on Sunday morning to attend a private party on our pool deck. It appears to be a communication problem because the group you were joining did not identify you as a member. Since the party is by invitation only any guest arriving... More 

Travelers are raving about these Newton hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall its a nice place to stay if your main intention is to be in Boston. The pool gets overcrowded during busy times and it takes away from enjoying it. Lots of little kids just spashling water at you while you are trying to sip on your drink and just relax. The train station is right next door to hotel... More 

Was this review helpful? Yes
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Vanessa C: Thank you for sharing your recent stay experience with your fellow Trip Advisor Travelers. The hotel team appreciates your time and comments. We are pleased to hear that you enjoyed your stay and that the only negative was the crowded pool deck and the number of children enjoying the pool. The mix of adults to kids does... More 

Hotel Review Summarization

What travelers say

  • Pool area(3)
  • Very comfortable(3)
  • Train station(3)
Questions? Get answers from hotel staff and past guests. Ask a question

192 photos of this hotel

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Other (52)
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