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Crowne Plaza Boston-Newton Hotel

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320 Washington Street, Newton, MA 02458
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Crowne Plaza Boston-Newton Hotel
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Crowne Plaza Boston-Newton Hotel
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578 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Boston-Newton Hotel
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2 reviews
5 of 5 stars Reviewed January 4, 2010

This hotel has the most courteous and friendly staff that I have ever experienced in my many years of travel in the United States. From the front desk personnel to the restaurant employees to the management I have always received first class treatment and service. I would highly recommend this particular hotel to anyone for business or pleasure. This a... More 

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New Jersey
Top Contributor
289 reviews 289 reviews
29 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed November 22, 2009

I was pleasantly surprised overall .GREAT beds and bedding,clean bathrooms,fluffy towels.Yes,it's incredibly ugly outside,zero charm,no quaint shops nearby,but most of my family stayed at the Marriot at 3x the price,and they were all miserable!!Here, the parking was cheap, and we avoided a lot of Boston traffic.Will definitely go back!3 teenagers all agreed.

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Rhode Island
1 review
5 of 5 stars Reviewed November 18, 2009

My fiance and I visited this hotel during a weekend trip to the Boston area. The staff was friendly, helpful and a pleasure to work with! We stayed in a room overlooking the MA pike and the noice wasn't noticeable at all. Rooms were clean and well maintained. The front desk staff answered all questions we had (and we had... More 

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2009

We reserved a block of rooms for a family event. The service is horrible. Every guest had a different problem: the wrong rates quoted, told there was no block of rooms, only offering one bed rooms, when we had reserved rooms with 2 double beds; charging a room twice; and guests brought to rooms that weren't cleaned yet. The people... More 

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Palm Beach, FL
1 review
5 of 5 stars Reviewed October 30, 2009

I was pleasantly surprised with my stay. A few friends and I were in town for the fourth of July and booked this hotel based on referral. At first, we were unsure if the location was ideal, but soon found that it being on the outskirts of the city was actually favorable. We didn't have to deal with the negative... More 

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Chicago, IL
11 reviews 11 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 28, 2009

Stayed at this hotel for three nights as a member of a Your Man Tours group. This hotel was worn out and in need of renovation. Our room was on the 10th floor and we could still hear the traffic and train noise. In addition to the train noise, we could feel the building vibration from the trains. The carpets... More 

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Senior Contributor
38 reviews 38 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 24, 2009

We were returning from Maui and stayed here for four days to tour Boston. This was not as near Boston as we would have liked although it was on a bus route into the city. The area has very little to offer in terms of restaurants. The hotel was just functionable and more geared towards the buisness market rather than... More 

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Cape Cod, MA
Top Contributor
56 reviews 56 reviews
22 hotel reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed October 13, 2009

As the review below noted, I booked this with hot wire as well. Rated as three stars... No way! My first room was right over the Mass Pike, older leaky windows allowed major road noise. Moved to another room, but still could hear every truck and vehicle all night long. The security latch on the room door was ripped completely... More 

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New York City, New York
Top Contributor
90 reviews 90 reviews
89 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 10, 2009

I booked this hotel through Hotwire for an incredible $68. Now I travel (by car) to Boston a lot and that is very, very cheap. usually I pay over $200. I was at a conference downtown and the drive was only about 5 minutes, in rush hour, and combined with the fact this is right on I90 make the location... More 

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Long Island, NY
Top Contributor
95 reviews 95 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 8, 2009

I booked through hotwire and didn't know where we were staying until it was already paid for and couldn't back out of it. My husband has always wanted to stay here when it was the Sheraton, but I wasn't into staying over the Mass Pike for all the reasons others complain about here. I had had no other choice but... More 

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