We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Boston-Newton Hotel

Hotel website
Hotel deals
320 Washington Street, Newton, MA 02458
Special Offer
Save 10-30%
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Boston-Newton Hotel
View Map
Add Photo Write a Review

651 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Wilmette, Illinois
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our 3rd stay at Crown Plaza. We were there over Thanksgiving weekend. The room was clean and the beds so comfortable, as are the many pillows they give you. The staff was wonderful. Iqbal, the front desk staff, was so helpful and pleasant. My reservation was a combination money and points and she understood the different days payment,... More 

Helpful?
Thank adriennehope
Matthew D, Guest Relations Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Adriennehope, Thank you for staying with us and I'm glad to hear you enjoyed your stay. I was so happy to see that so many members of our team had such a great impact on your stay. I will be letting their managers know so they area all properly recognized for their great service. Once again I'd like to... More 

Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

I love this hotel. It saves me from having to deal with too much traffic after flying in. Great set-up with all the amenities you need. Staff is amazing. Only downfall is that you always have road noise because it is directly above I-90 so be prepared for that. Other than that I have nothing negative to say about this... More 

Helpful?
Thank GatorEEChick
Matthew D, Guest Relations Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear GatorEEChick, Thank you for staying with us and I'm glad to hear you enjoyed your stay. I will be passing your feedback on to our general manager. Once again I'd like to personally thank you for your business and for the much appreciated feedback. We hope to have the opportunity to welcome you back sometime soon. Warmest Regards, Matt... More 

Albany, New York
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 24, 2015

This hotel rests right over Interstate-90, about 11 miles from its Boston terminus at the conclusion of its 3100 mile path from Seattle. Between going to college in Boston, and sending 3 kids there too, I must have traveled underneath well over 200 times. Finally, due to an event 3 miles from this hotel, I got to sleep above the... More 

Helpful?
1 Thank NossonMeir
Matthew D, Guest Relations Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear NossonMeir, Thank you for staying with us and I'm glad to hear you enjoyed your stay. I will be passing your feedback about the about the shades and the volume of the A/C unit on to our Director of Engineering and General Manager. Once again I'd like to personally thank you for your business and for the much appreciated... More 

Burlington, Vermont
1 review
5 of 5 stars Reviewed November 20, 2015

Clean room, great restaurant and exceptional service. The manager was walking behind us in the lobby and heard my son upset he left his toy trucks in Vermont. 10 minutes later he showed up at our door with 2 toy trucks. My 3 year old son ran over and hugged him! Exceptional experience!

Helpful?
Thank Michael B
Matthew D, Guest Relations Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Michael B, Thank you for staying with us and I'm glad to hear you enjoyed your stay.I was so happy to hear that our staff went above and beyond for your son as that is the type of guest experience we want all of our guests to enjoy when staying with us. Once again I'd like to personally thank... More 

Marietta, Georgia
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed October 31, 2015

I only stayed here one night on business in September 2015. The hardest part of checking in was finding where to park -- very constricted area in front of the hotel. Parking was around $30 per night in the parking garage but I found it hard to find my way back into the hotel. The rooms need updating and were... More 

Helpful?
Thank MGreiff
Matthew D, Guest Relations Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Mcgrief, Thank you for staying with us and I'm sorry to hear that your stay did not meet your expectations, especially what you mentioned about employees smoking in front of the hotel. I will be passing your feedback on to our General Manager. If you have the time I would like to speak with you further about your stay... More 

New York
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed October 21, 2015

I booked through priceline for $118, Sunday night on the Columbus Day holiday weekend. Two disappointments that were my fault for not reading the website more closely: parking was adjacent, but $28 a day, not free or discounted to guests. Hotel was not "convenient to sights" - T was not in walking distance, there was public transportation to central Boston... More 

Helpful?
Thank Lisa_Torres
Matthew D, Guest Relations Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Lisa Torres, Thank you for staying with us and I'm sorry to hear that your stay did not meet your expectations and I apologize that staff could not be more helpful. I will be passing your feedback on to our General Manager. Once again I'd like to personally thank you for your business and for the much appreciated feedback.... More 

New York
1 review
5 of 5 stars Reviewed October 18, 2015

This was my first time staying at the Crowne Plaza Newton and it was absolutely great. Check in process was great and the staff was very accommodating. The front desk staff was very friendly specially Iqubal was so professional and cheerful. She went and above and beyond to take care of us as a guest. I would definitely recommend this... More 

Helpful?
Thank Richirich2
Matthew D, Guest Relations Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Richirich2, Thank you for staying with us and I'm glad to hear you enjoyed your stay. I was so glad to hear that our staff was so helpful. I'll be passing the feedback along to Iqbal's manager so she is recognized for her great service. We hope to have the opportunity to welcome you back sometime soon. Warmest Regards,... More 

Hartford, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 16, 2015

Crowne Plaza is a great place to stay if you are looking for a cheaper option outside of Boston. The location to Boston is tough to beat as it is above a highway, though noise has never been an issue during my visits.

Helpful?
Thank Stanley3D
Matthew D, Guest Relations Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Stanley 3d, Thank you for staying with us and I'm glad to hear you enjoyed your stay. I will be passing your feedback about the noise on to our General Manager. Once again I'd like to personally thank you for your business and for the much appreciated feedback. We hope to have the opportunity to welcome you back sometime... More 

Boonton, New Jersey
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 16, 2015

I"m a busy business traveler who looks only for a clean room, comfortable bed and a good night's sleep. I arrived late at night so was not surprised that I didn't land in the best room in the house. Mine smelled like mold or urine, was cold but had no thermostat and had a TV that went on the fritz... More 

Helpful?
Thank Jeff D
Matthew D, Guest Relations Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Jeff D, Thank you for staying with us and I'm sorry to hear that your stay did not meet your expectations. I will be passing your feedback on to our General Manager. If you have the time I would like to speak with you further about your stay as the feedback is very valuable and I'd also like to... More 

Davidson, North Carolina
Level Contributor
342 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed October 12, 2015

Stayed one night here & it was great! Staff was friendly and efficient at check-in. The only thing I would change in hindsight would be to ask for a higher level room so the traffic noise would be less. Room was very clean and the bed was comfy! Great proximity to Boston-Logan as well.

Helpful?
Thank Amy T
Matthew D, Guest Relations Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Amy T, Thank you for staying with us and I'm glad to hear you enjoyed your stay. I will be passing your feedback about the noise on to our General Manager. Once again I'd like to personally thank you for your business and for the much appreciated feedback. We hope to have the opportunity to welcome you back sometime... More 

Questions? Get answers from hotel staff and past guests. Ask a question

139 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (112)
Viewed
Hotel & Grounds (18)
Viewed
Room/Suite (39)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (13)
Viewed
Bathroom (9)
Viewed
Dining (3)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (7)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (2)
Viewed
Dining (2)
Viewed
View from Room (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Newton
Sheraton Needham Hotel
#2 of 2 in Needham
4.0 of 5 stars 311 reviews
Show Prices
Show Prices
Show Prices
Crescent Suites Hotel
#1 of 11 in Waltham
5.0 of 5 stars 216 reviews
Allston / Brighton
BEST WESTERN University Hotel Boston-Brighton
enVision Hotel Boston
#17 of 82 in Boston
4.5 of 5 stars 459 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay