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All 3 Newton hotels

Crowne Plaza Boston-Newton Hotel

3.5 of 5 Hotel   |   320 Washington Street, Newton, MA 02458
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Crowne Plaza Boston-Newton Hotel
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Ranked #2 of 3 hotels in Newton
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521 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I recently stayed in the crowne plaza hotel in Newton and my stay was awfull. The rooms were unclean the staff we're not helpful at all and the pool was the size of a bathtub. I would urge any one not to waste your money in this dump

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed at the hotel above for a business trip to my corporate headquarters and worked with Leah Gioseffi, Sales Manager, Crowne Plaza Newton directly on accommodations and she was fantastic. The rooms were clean, roomy and exceeded expectations. I would recommend the hotel for future stays and anyone considering.

Was this review helpful? Yes 1
Boston, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

If you are going to charge $30 for parking in Newton, at least be honest & polite about it... claiming that the hotel "gets none of the parking money" is a bold-faced lie. I was told at check-in that hotel gets none of the money & then told by another person at the front desk that the hotel only gets... More

Was this review helpful? Yes 2
HotelManagerCP, Director of Sales at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Acid R, Thank you for sharing your feed back with us and I am sorry that you were not aware of our $28.00 parking charge. As an option we do offer packages which include nightly parking for your convenience. We hope you will consider giving us another opportunity to have you stay with us in the near future. More

Ontario
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Directly over the highway. I could hear the cars, but no one else in the room could. Probably the worst hotel beds I've ever slept in ... extremely hard. Decent sized room. We were in room 825 Parking was pretty expensive - we prebooked our room package that included parking. Pricewise it was in our zone - anything closer to... More

Was this review helpful? Yes 1
HotelManagerCP, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Gawkdontstare, Thank you taking the time to share your experience with us. I truly apologize for the inconvenience of the noise from the traffic during your stay and that you had trouble sleeping on our beds. However I am happy that our staff was helpful and friendly. We hope that you will give us the opportunity to once again... More

North Bellmore, New York
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Typical Crowne Plaza property. Room with King bed was adequate with nicely appointed linens, iPod dock, flat screen TV etc. The bathroom is tiny and there is no "in room" safe for your valuables. It was a short drive into Boston and there is a Liquor Store and Waldgreens directly across the street. Parking is expensive! Staff is very friendly... More

Was this review helpful? Yes 1
HotelManagerCP, Director of Sales at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Jenesis105, Thank you for taking the time to share your feedback with us regarding your stay. Our short drive to Boston makes it convenient to visit some great restaurants and local attractions. We are happy that you found our associates to be helpful and knowledgeable about our great city. As for parking, we do offer packages that include parking... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel rooms are large and nicely decorated. The customer service is wonderful. Had room service and the food (breakfast) was excellent. The hotel has 2 restaurants with very good food and fair prices.

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HotelManagerCP, General Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Deborah Z, Thank you for such a great comment and we are happy that you enjoyed your stay with us. We look forward to welcoming you back in the near future! Warmest Regards, Hotel Manager More

Hamden
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The price was good this what we stayed there. Now I know why. Your right over the highway. If you like a hard bed then this is the place. My back was so sore from sleeping there. The beds were extremely hard. Don't think I will go back there unless they change their mattresses

Was this review helpful? Yes 1
HotelManagerCP, General Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Mikey1128, Thank you for your response and for selecting the Crowne Plaza for your mini getaway. I was sorry to learn about your discomfort as we pride ourselves on our premium bedding. Please let us know of your next arrival as we would be happy to add additional layers of under sheeting and blankets in an effort to make... More

Wellington, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stated here for one night... The Crowne Plaza's are always great hotels, clean, spacious enough for travelers' stay, etc., etc... However, what was remarkable here was the personnel at night, as well as for the one on the day. After serious issues with my hotel booking companies (expedia and later hotels.com), and hotels overbooking and literally every other hotel... More

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Erseila, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear dinonasi, Thank you so much for taking the time to share your experience with us. I am absolutely delighted you had such a great experience with our wonderful staff. I am so happy they were able to accommodate you after what seems like a hectic day of traveling! Thank you again for your time and we look forward to... More

Prague, Czech Republic
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Looked for hotels in Boston area (access from Logan airport) with 4 rooms available. This one was available and the price was acceptable. It is pretty far from the airport. The location in Newton is plus if you need a quiet place around that is good for walk or jog through. Not the hotel itself since it is right above... More

Was this review helpful? Yes 1
Erseila, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear tkarlikt - thank you for sharing your comments with us. I am happy to hear that you found our hotel to be around a quiet place. We thank you for staying with us, and we look forward to the opportunity to welcome you back in the future. More

Northern California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've stayed at a Crowne Plaza hotel only twice: 14 years ago, I was at the Seattle Crowne Plaza. Very poor customer service. They stuck me in the worst smoking room on the property - and I'm a non-smoker. Swore I would never stay at a CP ever, ever again. When my wife proposed the Newton Crowne Plaza as a... More

Was this review helpful? Yes 3
Erseila, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Cyberchomp - thank you for taking your time and sharing your experience with us. We appreciate the feedback and welcome it - as we take it to heart, and see our hotel becoming better because of it. Please reach out to me - emuka@crowneplazanewton.com - I would love the opportunity to speak with you, and most importantly welcome you... More

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Additional Information about Crowne Plaza Boston-Newton Hotel

Address: 320 Washington Street, Newton, MA 02458
Phone Number:
Location: United States > Massachusetts > Newton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Boston-Newton Hotel 3.5*
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Also Known As:
Sheraton Newton
Newton Crowne Plaza
Newton Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A Landmark Boston Area HotelWelcome to the Crowne Plaza® Boston - Newton hotel, uniquely situated over the Massachusetts Turnpike in lovely Newton - close to prominent universities and hospitals. Only 5 miles to all the excitement and culture of Boston, minutes from Fenway Park, and convenient to Cambridge and the bustling 128 beltway, our location, on the MBTA bus route, provides direct access to all these locations.The 270 spacious guest rooms have been stylishly redesigned and feature 37 inch flat screen televisions, complimentary high-speed wireless Internet and room amenities. Marthas Restaurant & Bar serves regional favorites for breakfast, lunch, dinner, and drinks. Relax in our indoor pool or enjoy a workout in the adjacent fitness area. The on-site parking garage is available for $9.00 per day, significantly less than Boston prices.Our location off the Massachusetts Turnpike makes us the most convenient site for local and regional meetings and events. We feature seven distinctly different meeting rooms, totaling 7,000 square feet, each newly remodeled, including a state-of-the-art executive boardroom and a stylish ballroom with natural lighting. Crowne Plaza® Hotels are The Place to Meet, featuring a dedicated manager to oversee every aspect of your meetings planning and execution. We are also ideal for special celebrations with menus and packages available to meet every taste. ... more   less 
Number of rooms
270

Questions & Answers

Questions? Get answers from Crowne Plaza Boston-Newton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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