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All 3 Newton hotels

Crowne Plaza Boston-Newton Hotel

3.5 of 5 Hotel   |   320 Washington Street, Newton, MA 02458
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Ranked #2 of 3 Hotels in Newton
A recent review
3 of 5 stars reviewed 2 days ago
dsh82 Hertzelia, Israel
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529 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hertzelia, Israel
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Spent a weekend in Boston, and for whatever reason, most hotels were horribly expensive. Wanted to be staying in the Newton/Brookline area and did a Hotwire and wound up with the Crowne Plaza. I had stayed here before about a year ago, so I breathed a sigh of relief when I received this hotel, as I knew it is OK--some... More

Was this review helpful? Yes
San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I payed $600 for 2 nights at this hotel. The first night I was given a room literally over the freeway on the 3rd floor which was noisy as hell. I requested change of rooms but the front desk staff rudely said we can give you earplugs. I did not sleep the first night and that affected my work and... More

Was this review helpful? Yes 1
Little Falls, NJ
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room on the 11th floor was great. The room was exceptionally clean and the linens were fresh and crisp. It looked like everything was newly redone. I would highly recommend this hotel. Two things that were disappointing, though: The $28 per night parking fee was exceptionally high and the fact that the hotel would not allow me to take... More

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This place is the definition of incompetency. We checked in after having booked our room over 4 months ago only to find out that they gave our room to somebody else. The worst part - this is their policy! The hotel staff admitted to this, especially this "guy" Simon Rodrigues who purports to be a manager. We were assigned to... More

Was this review helpful? Yes 4
HotelManagerCP, General Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear guest, Thank you for taking the time to share your feelings with us. We are glad you found the housekeeping department of excellent standard and apologize for not having your preferred room type available over a sold-out period. We enabled you to move your room in an effort to assign your requested room type, as the two bedded rooms... More

1 review
5 of 5 stars Reviewed 3 weeks ago

my husband and I slept in the hotel Sept 6th 2014 1 night only but the stay was great everyone was nice. the room was nice and clean the price was the best I found in the area. The only complaint I have was we had to pay $25 to park in their parking lot which to me is crazy... More

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Louisville, Kentucky
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had mult rude experience with one valet and although I reported to main desk I contuiun have bad service. Also AC did not work very well and it was a hot stay. parking was high with . rooms were nice interesting to have hotel right over freeway

Was this review helpful? Yes 5
HotelManagerCP, Director of Sales at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear craig24950, Thank you for taking the time to share with us your feedback. We have shared your comments with the Valet Manager as well as with our Chief Engineer. Please consider us when visiting the Newton area again. Warmest Regards, General Manager More

manila, philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I just spent more than a week staying at this hotel. The Crowne Plaza is a little far from the downtown area, but it makes it up for the price that you pay. I have heard endless complaints on the parking fees (24 for valet parking per day) but it is not really that big of a deal considering that... More

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed in the crowne plaza hotel in Newton and my stay was awfull. The rooms were unclean the staff we're not helpful at all and the pool was the size of a bathtub. I would urge any one not to waste your money in this dump

Was this review helpful? Yes 4
HotelManagerCP, Director of Sales at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Jrmulholland89, Thank you for taking the time to share your feed back with us and I am sorry that your stay wasn't to your satisfaction. We take pride in the quality of our rooms and the many services we offer. We appreciate your comments and we will look at your specifics. Warmest Regards, Hotel Manager More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at the hotel above for a business trip to my corporate headquarters and worked with Leah Gioseffi, Sales Manager, Crowne Plaza Newton directly on accommodations and she was fantastic. The rooms were clean, roomy and exceeded expectations. I would recommend the hotel for future stays and anyone considering.

Was this review helpful? Yes 3
Boston, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 20, 2014

If you are going to charge $30 for parking in Newton, at least be honest & polite about it... claiming that the hotel "gets none of the parking money" is a bold-faced lie. I was told at check-in that hotel gets none of the money & then told by another person at the front desk that the hotel only gets... More

Was this review helpful? Yes 3
HotelManagerCP, Director of Sales at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Acid R, Thank you for sharing your feed back with us and I am sorry that you were not aware of our $28.00 parking charge. As an option we do offer packages which include nightly parking for your convenience. We hope you will consider giving us another opportunity to have you stay with us in the near future. More

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Additional Information about Crowne Plaza Boston-Newton Hotel

Address: 320 Washington Street, Newton, MA 02458
Phone Number:
Location: United States > Massachusetts > Newton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Boston-Newton Hotel 3.5*
Number of rooms: 270
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Also Known As:
Sheraton Newton
Newton Crowne Plaza
Newton Sheraton

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