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Boston Marriott Newton

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2345 Commonwealth Avenue, Newton, MA 02466
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1 room 1 guest
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Boston Marriott Newton
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557 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This hotel is bad. Just bad. It's more like a cheap motel than any Marriott I've ever stayed in. The rooms are very damp - the air, the carpets and everything else. All of your clothes will feel wet. We had two 'fires' during my stay... one in the middle of the night. Neither of which were explained. The hallways... More 

Was this review helpful? Yes 1
HotelMgr12, Manager at Boston Marriott Newton, responded to this review

Dear tmb45, Thank you for posting this review and sharing your feedback on what appears to have been an unpleasant experience at our hotel. We recognize that we did have a problem with our cooling towers and chillers during your stay. The problem has been resolved at this time. In addition to having safes in on concierge level rooms, we... More 

Chicago
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Similar to other posts, I have stayed at this hotel often over the years since it is very close to my daughter's university and its proximity to the city. My last several stays have been very unpleasant due to the issues with the air conditioning system not working properly. It is so disgusting - everything is damp, from the sheets... More 

Was this review helpful? Yes 3
MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Dear valued Guest, We appreciate your feedback and also recognize that we did have a problem with our cooling tower and Chillers during your stay. We have resolved these issues at this time. I appreciate that the staff made a great impression on you and I certainly hope that you do come back and experience the improvemnets that we have... More 

Travelers are raving about these Newton hotels

Atlanta, Georgia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for Wellesley College visit & Harvard graduation -- location was great -- very close to Wellesley, and just down the freeway 20 or so minutes to Harvard (although watch it for rush hour). Good price, considering what they want for downtown Boston & Cambridge during graduation time. It's an older Marriott, but still a Marriott -- so... More 

Was this review helpful? Yes
MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Thank you for posting a review of your most recent stay at the Newton Marriott. We are in a great location for all colleges in the Boston area and look forward to welcoming you back soon. More 

Atlanta, Georgia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This hotel is MOIST. For real, it's dated, it's humid, the sheets and carpet have a moistness to them. I've stayed her many times over the past 6 years, but this is the first time I'm considering leaving. I'm here now, and I'm disgusted. The staff is very nice, there's no issue there, but apparently they shut down the air... More 

Was this review helpful? Yes
MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Dear Valued Guest. We appreciate your feedback and know that the hotel was uncomfortably warm during your stay. We were experiencing some challenges with our cooling tower and chillers during this time which have been resolved. It certainly wasn't an energy conservation practice. I am glad that our staff service positively impacted your impression and I hope that you will... More 

North Carolina
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed one night in late August 2015. This is an older Marriott property that has been refurbished to modern Marriott standards. The hotel is in a very lovely location, tucked-among the trees and encircling a lake. The room was very clean and the bedding was very comfortable. I found the people to very accomodating and the breakfast buffet was excellent.... More 

Was this review helpful? Yes 1
MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Dear valued guest. Thank you for your feedback during your most recent stay. We did unfortunately experience high humidity during your stay as a result of our cooling tower and chillers malfuntioning at that time. We have resolved these issues since, as it is always our goal to have a comfortable environment for our guests. My hope is that you... More 

Bethel, Connecticut
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family of 4 stayed here for a few days so we could see Boston. Although it is not right in the city, it is close to the T and they have a shuttle they will take you there and back. The staff was very welcoming and made us feel we were important to them. The breakfast that is included... More 

Was this review helpful? Yes
MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Thank you for your review of your most recent stay at the Newton Marriott. Hearing you say "Great Place,Price and Staff", tells me that we accomplished what we strive to do for all guests who choose to stay with us. Thank you and we look forward to welcoming you back. More 

Miamisburg, Ohio
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Had to visit offices in downtown Boston and Dedham so this was a convenient location between the two. Location was nice with a good view of the Charles River depending on your room location. Staff was attentive and friendly. The feel of the hotel was OK, it looked old in places and in need of updating. The rooms were comfortable... More 

Was this review helpful? Yes
MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Thank You for posting a review of your most recent stay ta the Newton Marriott. I am glad that our location was a great fit for your business needs and the staff positively impacted your stay. We look forward to welcoming you back soon. More 

San Rafael, California
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights at the beginning of our vacation and then came back for 1 more the night before we flew out. Unfortunately this property doesn't seem to be all that well managed and the physical building is also in need of attention. We stayed on the 5th floor, facing the Charles River. The windows were filthy from... More 

Was this review helpful? Yes
HotelMgr12, Manager at Boston Marriott Newton, responded to this review

Dear Tropigl, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels! More 

Fareham
Level Contributor
11 reviews
9 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Beautiful area by the lake but quite a long way from Boston centre. Nice room with lake view. Very clean and comfortable. Only criticism, small point, but I feel the bar seating could be better. Nice business lounge for breakfast and quiet meetings. Frey helpful and friendly staff.

Was this review helpful? Yes
MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Thank You for your review of the Newton Marriott. Being very clean and very friendly are impressions we try to make for all guests. I am glad that we positively impacted you impression in those areas and look forward to welcoming you back soon. More 

Bristol
Level Contributor
106 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a large hotel on outside of the city. On check in I was told I had a room overlooking the lake. Whilst this is strictly true, the large marquee erected in the grounds blocked the view entirely. I stayed on Sunday night which might explain why it quite so quiet. When I got my room bill they had... More 

Was this review helpful? Yes 2
HotelMgr12, Manager at Boston Marriott Newton, responded to this review

Dear Kevin, Thank you for providing feedback regarding your recent experience at our hotel. I am sorry to hear that they view from your was blocked by our tent. The tent is used to host events during the summer months. Please let us know when you return to the area. We would be happy to block you into a room... More 

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