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All 3 Newton hotels

Boston Marriott Newton

3.5 of 5 Hotel   |   2345 Commonwealth Avenue, Newton, MA 02466
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Ranked #1 of 3 hotels in Newton
A recent review
4 of 5 stars reviewed 2 weeks ago
kirstine2013 Los Angeles, California
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359 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Top Contributor
106 reviews 106 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here 3 nights & were well received as a gold elite member with many generous perks. The room was clean, comfortable and I enjoyed our view onto the river. Tasty snacks in the bar even after 10pm and one of the best breakfasts I've experienced in a chain hotel in the USA. The staff were friendly and helpful.... More

Was this review helpful? Yes 1
HotelMgr12, Manager at Boston Marriott Newton, responded to this review

Dear Guest, Thank you for choosing to stay at the Newton Marriott and for posting your positive review. We appreciate the feedback. We work hard to provide a great guest experience and it is always nice to hear that the service was great, the room was clean and the food was tasty. We hope to welcome you back on a... More

Saco, Maine
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent service, food,amenities and location 7 miles from Boston. Had a wonderful 2 day stay...took hotel shuttle into and back from train station for a fun day in the city. Ate breakfast buffet twice, it was amazing! Also had two lovely dinners. Enjoyed watching scullers in their boats on the beautiful river front location. Cannot wait to go back again.

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MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Thank You for posting a review of your most recent stay at the Newton Marriott. I am thrilled that our location on the Charles River and food service in our Riverbend restaurant exceeded your expectations. We too look forward to welcoming you back soon. More

New York City, New York
Top Contributor
61 reviews 61 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First, let me say that this hotel looks nothing like any other Marriott I've ever stayed in. It is a very very old hotel in an extremely long layout with very low ceilings. The lobby is on the middle floor and rooms are below and above, very strange. Anyway, with that being said, our experience here was way below average.... More

Was this review helpful? Yes 1
HotelMgr12, Manager at Boston Marriott Newton, responded to this review

Dear Guest, Thank you for choosing to stay at the Newton Marriott and you loyalty to Marriott. As a Platinum member with Marriott, you are entitled to a complimentary continental breakfast in our concierge lounge Monday through Friday, and continental breakfast in the restaurant when the lounge is closed. Although our hotel is one of the 1st Marriott's built, we... More

Aurora, Ohio, USA
Top Contributor
55 reviews 55 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay at Marriott's around the world and this one has to rank in the bottom 20%. The only positive experience was the front desk and I again had to push for an upgrade even though I am platinum. The building looks like its from the old soviet era and the rooms make you take a step back in time... More

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MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Thank you for reviewing our hotel and for being a loyal Platinum Marriott guest. Although this hotel is one of the 1st Marriott's built, we continue to reinvest into our facility. Our wireless capacity is currently being upgraded to ensure that the hotel keeps up with the demand for bandwidth for today's travelers. We appreciate your comments and hope to... More

Scottsdale, Arizona, USA
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Boston Marriott Newton is situated nicely on the Charles River and if you were lucky enough as I was to have room overlooking the River, it was lovely. But the hotel is tired. The hallways are a bit banged up. The staff seemed warn out (housekeeping in particular) and one didn't have a good first impression when walking down... More

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MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Thank you for your feedback relative to your most recent stay at the Newton Marriott. I apologize that your stay was less than satisfactory, our team was certainly challenged to keep pace with the large Swing Dance group that we hosted. Although we are one of the 1st Marriott's built, we continue to prioritize upgrades to ensure that our product... More

Kennebunk, Maine
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here on business recently. The place has clean comfortable rooms. They could could use some updates though the bed was quite comfortable. But the surprise comes from the changes for parking. This comes with a change for morning coffee also.

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MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Thank you posting your most recent experience at the Newton Marriott. Although we are one of the more historic Marriott's, we pride ourselves in maintaining a very clean appearance for each of our guest arrivals. Coffee is provided in the room free of charge although many prefer to enjoy Starbucks which is available in our Lobby. We appreciate you choosing... More

Bangkok, Thailand
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Wow. Seriously? I'm never trusting my local colleagues again. It's not that the hotel isn't clean but it's so dated and half of it (my half as it turns out) faces right into the front grills of a parking lot full of cars. And all this for well over $200/night. Not to mention they didn't have the actual room I... More

Was this review helpful? Yes 2
HotelMgr12, Manager at Boston Marriott Newton, responded to this review

Dear Mr. Carrera, We are very sorry that you were not satisfied with your accommodations at our hotel. Please call the hotel directly if you return to the area. We would be happy to make sure you are located in a room facing the river. We appreciate your feedback. Sincerely, Guest Relations More

Houston, Texas
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel twice for an event hosted there. The first stay was in late 2013 and there was a huge issue with my shuttle service reservation. The hotel didn't offer to 'fix' anything and basically blamed the misunderstanding on me. After I emailed their corporate office I was offered a resolution. So, I decided to let it... More

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HotelMgr12, Manager at Boston Marriott Newton, responded to this review

Dear EMGoodson, Thank you for your feedback. Please call the hotel directly to discuss the details of your experience. We always have hummus available in our lounge and we pride ourselves on providing great service to our customers. We are glad to hear that our front desk associate was able to resolve your issue. Best Regards, Guest Relations More

Boston, Massachusetts
Top Contributor
76 reviews 76 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 14, 2014

I've never stayed at this hotel, however often frequent the restaurant and bar for lunch meetings. In general, it's always been a reasonable experience – decent food and a setting that's just fine for a meeting – although I rarely eat there because of a food allergy. During my last visit to the bar (the area to the right of... More

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MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Thank you for your recent posting relative to your stay at the Newton Marriott. I am glad we could accomodate your special request and that the waitress was responsive to your needs. We look forward to welcoming you back to our Riverbend Bar and Grill soon. More

New York City, New York
Top Contributor
115 reviews 115 reviews
27 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 10, 2014

So this hotel is near the highway and is great for doing visits in the New England area and even for having a breakfast meeting at the hotel. The rooms are the standard Marriott, clean and comfortable however a couple of things made this stay annoying. Marriott, you ask for peoples preferences and indicate you will accommodate same and then... More

Was this review helpful? Yes
MarkJ007, General Manager at Boston Marriott Newton, responded to this review

Dear valued Guest, Thank you for your comments relative to your most recent stay at the Newton Marriott. We pride ourselves in providing a better experience for our guests and will review your feedback so that we may improve upon these points. Thank you for recognizing our Concierge hosts for their service engagement. We certainly hope to welcome you back. More

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Additional Information about Boston Marriott Newton

Also Known As:
Boston Marriott Newton Hotel Newton
Boston Marriott Newton Hotel
Marriott Newton
Newton Marriott
Address: 2345 Commonwealth Avenue, Newton, MA 02466
Phone Number:
Location: United States > Massachusetts > Newton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Newton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Boston Marriott Newton 3.5*
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