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Sheraton Needham Hotel

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100 Cabot Street, Needham, MA 02494
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Sheraton Needham Hotel
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Sheraton Needham Hotel
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234 reviews from our community

Traveler rating
    78
    95
    49
    6
    6
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44
37
11
108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Long time SPG member first time at this Hotel. It was very comfortable with a surprisingly good restaurant for dinner. Not a lot to chose from but I ate there both nights and both meals were good. The staff was very friendly and good. Room was good nothing too special but nice. The SPG lounge was ok, food was only... More 

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Keflavik, Iceland
Top Contributor
80 reviews 80 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at the Sheraton Needham. The check in was fast, our room was large and clean We signed up for the ,,Green choice" which we found to show a social responsibility by scaling down the making of beds etc. although we got fresh towels when we needed. The gym was sufficient and the hotel was clean... More 

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Lemont, Illinois
Top Contributor
84 reviews 84 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was looking for a reasonable, comfortable hotel. This is exactly what I found. Nice rooms, pool, hot tub and comfortable bed. Can't ask for much more. One problem, there Wifi was not working on the day I was there.

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Toronto, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay at the Sheraton after a dismal experience at Best Western. The clerk on the phone said that we could have a roll-away bed in the room, but upon arrival we were told that it couldn't be done. It was disappoint that we had to settle for getting a second room. Beds were comfortable, and other interactions with... More 

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Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice and confortable rooms But heating was very loud so I set-it up ver y low during the night so it dosen't turn on. note i had to call the réception to help me on those settings.. And in the morning, we had no More power in the whole building ! That's very exceptionnal I guess as That was during... More 

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Fall River, Massachusetts
1 review
4 of 5 stars Reviewed 5 weeks ago

My fiance and I had a great time their. We felt like everything was the way it should have been. The only two things we would have liked to have been told was that the breakfast menu in the hotel room wasn't included in the complementary breakfast and also

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1 review
2 of 5 stars Reviewed April 10, 2015 via mobile

Room was very filthy. Stains all over the bedsheets. Food crumbs inside the bedsheets. Dust all over the nightstands. Carpet is filthy had a old starburst candy wrapper. Looked like no one ever vacuums. However the hotel was fully equipped, great accommodations , just needs to be cleaned more often especially for a 3.5 star hotel!!!! I've see 2 star... More 

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Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello, Thank you very much for taking the time to write us a feedback. We are very sorry your stay did not meet your expectations. I have relayed your concerns to our housekeeping manager. If you would like to discuss your stay in more detail, please reach out to me directly at garry.fiore@sheraton.com. Travel safe and live well. Warmly, Garry... More 

Melbourne, Florida
Top Contributor
88 reviews 88 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 9, 2015

Stayed at the Sheraton in Needham, MA for a few days while visiting family in the area. Nice hotel recently refurbished. Had a suite which was clean, spacious, and nice. Bed very comfortable. Only minor issue was no full length mirror. Club lounge was great though a little crowded during peak hours. Staff all very professional and friendly. Definitely a... More 

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Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hi Brian S, Thank you for taking the time to write a glowing review. I am glad you enjoyed your stay and hope to you see again soon! Until then, travel safe and live well. All the best, Garry Fiore More 

Jersey Shore
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 6, 2015

I may have given this Sheraton only an Average rating, but please understand for the inexpensive price and the location I would stay there again. Pros: Price. I paid $300 for a 3 night weekend, definitely worth it. Location. 25-30 mins from Boston. Near shopping. A lot of eateries within 15 minutes. Liz, she was excellent at check-in. Size of... More 

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Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello! Thank you for taking the time to write a review. I will pass on the great comment to Liz. I'm sorry we were not able to exceed your expectations beyond that. Please let us know the next time you stay with us so we can correct the issues you had before. Unfortunately, we cannot change our sweet sleeper bed... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 5, 2015

Overall is very good, but... The good: Room is clean and nice. Well equipped. You can connect your device to TV via hdmi and watch whatever shows you have on it . I'm talking apple TV, chromecast, Roku, or even laptop. That's the first time I've seen it. Restaurant was very good - both service and food. Little on the... More 

Was this review helpful? Yes 2
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Thank you for taking the time to write your review. We appreciate your feedback and I do apologize for the unpleasant experience at breakfast as it was not on par with our regular service. I would like a chance to connect with you regarding your experience, my email is Garry.Fiore@sheraton.com. Best regards, Garry Fiore More 

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