We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Needham Hotel

Certificate of Excellence
GreenLeadersBronze level
Hotel website
Hotel deals
100 Cabot Street, Needham, MA 02494
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sheraton Needham Hotel
Professional photos View all
Browse nearby
Sheraton Needham Hotel
Write a Review

228 reviews from our community

Traveler rating
    78
    90
    48
    6
    6
See reviews for
44
35
11
104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (228)
  • Mar-May only
    (56)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (47)
All months
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Room was very filthy. Stains all over the bedsheets. Food crumbs inside the bedsheets. Dust all over the nightstands. Carpet is filthy had a old starburst candy wrapper. Looked like no one ever vacuums. However the hotel was fully equipped, great accommodations , just needs to be cleaned more often especially for a 3.5 star hotel!!!! I've see 2 star... More 

Was this review helpful? Yes
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello, Thank you very much for taking the time to write us a feedback. We are very sorry your stay did not meet your expectations. I have relayed your concerns to our housekeeping manager. If you would like to discuss your stay in more detail, please reach out to me directly at garry.fiore@sheraton.com. Travel safe and live well. Warmly, Garry... More 

Melbourne, Florida
Top Contributor
88 reviews 88 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Sheraton in Needham, MA for a few days while visiting family in the area. Nice hotel recently refurbished. Had a suite which was clean, spacious, and nice. Bed very comfortable. Only minor issue was no full length mirror. Club lounge was great though a little crowded during peak hours. Staff all very professional and friendly. Definitely a... More 

Was this review helpful? Yes
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hi Brian S, Thank you for taking the time to write a glowing review. I am glad you enjoyed your stay and hope to you see again soon! Until then, travel safe and live well. All the best, Garry Fiore More 

Jersey Shore
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I may have given this Sheraton only an Average rating, but please understand for the inexpensive price and the location I would stay there again. Pros: Price. I paid $300 for a 3 night weekend, definitely worth it. Location. 25-30 mins from Boston. Near shopping. A lot of eateries within 15 minutes. Liz, she was excellent at check-in. Size of... More 

Was this review helpful? Yes
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello! Thank you for taking the time to write a review. I will pass on the great comment to Liz. I'm sorry we were not able to exceed your expectations beyond that. Please let us know the next time you stay with us so we can correct the issues you had before. Unfortunately, we cannot change our sweet sleeper bed... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall is very good, but... The good: Room is clean and nice. Well equipped. You can connect your device to TV via hdmi and watch whatever shows you have on it . I'm talking apple TV, chromecast, Roku, or even laptop. That's the first time I've seen it. Restaurant was very good - both service and food. Little on the... More 

Was this review helpful? Yes 1
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Thank you for taking the time to write your review. We appreciate your feedback and I do apologize for the unpleasant experience at breakfast as it was not on par with our regular service. I would like a chance to connect with you regarding your experience, my email is Garry.Fiore@sheraton.com. Best regards, Garry Fiore More 

Top Contributor
66 reviews 66 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything I've come to expect in a Sheraton. Great Gym Pool and Spa. Plenty of Equipment. Lockers available. Very good Happy hour at the Bar. Great food. Live music some nights. Very adult professional bar atmosphere. Rooms very large modern and clean. Staff is great always smiles very accommodating and professional. This is a business traveler hotel not really for... More 

Was this review helpful? Yes 1
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello! Thank you for staying with us at Sheraton Needham! I am very glad you enjoyed your stay and that our staff was able to make your experience here pleasant. We look forward to seeing you the next time you are in town! See you soon, Garry Fiore More 

Oxfordshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's a good hotel for business trips - comfortable, clean, restaurant serves decent food. Staff are super friendly and efficient. Gym and pool are great and they served free cookies! Only downside for me was the walls are pretty thin- i could hear my neighbours phone calls and chat quite clearly. Reception was attentive though and did as much as... More 

Was this review helpful? Yes 1
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello Smckad! Thank you for taking the time to write a review! I am glad you enjoyed your stay and that our staff was able to make your experience pleasant. I do apologize about the noise from the next door neighbors. We do our best to deter noise levels that disturbs our guests but sometimes it is hard to regulate.... More 

Portland, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

Stayed at the Sheraton Needham last weekend for a family event. Location is decent, close proximity to Boston's western suburbs. Room was great; had the newly renovated Sheraton design. Free club access was a great plus as well. Good overnight parking rates, and a very comfy bed as well. Even the pull out sofa was very comfortable. Pleasant lobby, passable... More 

Was this review helpful? Yes 1
Weirs Beach, New Hampshire
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 10, 2015

After a brief web search for nearby hotels we selected the Sheraton Needham for the night and were not disappointed. We booked the room through the website and arrived a few hours later. Check-in was quick & easy. The room was clean & spacious with comfortable bed. We went down to lobby bar/dining room for a late dinner & was... More 

Was this review helpful? Yes 1
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello! Thank you for visiting us at Sheraton Needham. I'm so glad to hear you enjoyed your stay with us! I am glad to hear our staff ensured your experience was fantastic and I'll make sure to pass the compliments onto Allison. The team and I look forward to welcoming you back on your next trip! Until then, travel safe... More 

Bengaluru (Bangalore), India
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 27, 2015

I booked this hotel since it is close to my office in Needham. There is nothing much to write about this place it okay and clean, they do not offer breakfast in room rates. it is secluded place and seems like you are in middle of nowhere. Wifi in my room was very patchy to say the least.

Was this review helpful? Yes 1
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello! Thank you for taking the time to give us a review. We appreciate your feedback and am sorry we have not been able to go above and beyond your expectation with your stay with us. Please feel free to contact us the next time you are staying with us so we can help you set up a rate that... More 

Zurich, Switzerland
Top Contributor
104 reviews 104 reviews
97 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed February 22, 2015 via mobile

We were here for a conference, and as a conference hotel, it served our needs well, including all meals. As we had sessions all day, and there was so much snow outside, I was not actually able to check out what is nearby. But from my room window, it seemed we were in the middle of nowhere. But my gratitude... More 

Was this review helpful? Yes 1
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Good Morning! Thank you so much for the good review! I'll make sure to pass on the compliments to my staff. I'm sorry you had to be here while it was snowing, hopefully you can come back to us when it's sunny and warm. It does seem like we are stuck in the middle of no where but let us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Family/play areas (1)
Viewed
Room/suite (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (10)
Viewed
Business center/function rooms (9)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question