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All 1 Needham hotels »

Sheraton Needham Hotel

3.5 of 5
100 Cabot Street, Needham, MA 02494
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Ranked #1 of 1 hotels in Needham
3.0 of 5 stars 129 Reviews
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129 reviews from our community

What travelers say about this hotel
  • Parking charge(4)
  • Not much(3)
  • Next morning(3)
Traveler rating
    12
    25
    40
    38
    14
Only show reviews for Family (25) | Couples (16) | Business (52)
Date Rating
Antonio8069
Los Angeles, California
Reviewer
4 reviews
7 helpful votes
3 of 5 stars Reviewed February 13, 2012 NEW

We stayed at the Sheraton Needham during the Thanksgiving weekend for a family reunion. Our reservation was upgraded (Starwood Platinum) to a spacious suite, which was great! The Club lounge was closed for the weekend, so we had to navigate long wait lines for brunch. The $9 parking charge was also a nuisance (the hotel is in the suburbs, so... More

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owen23, General Manager at Sheraton Needham Hotel, responded to this review
February 16, 2012

Dear Guest, Thank you for taking time to give us feedback on your visit to the Hotel over the Thanksgiving Holiday. We are only 2 weeks away from our room’s renovation being complete and have the club lounge open for our Platinum guest 7 days a week Please contact me personally if I may assist you in any way on... More

11Gillian
Thames, New Zealand
2 reviews
1 helpful vote
5 of 5 stars Reviewed February 8, 2012

We stayed in the hotel for a week over Christmas 2011 , it was perfect for us visiting family at Babson University , we were fortunate to have a suite and breakfast included , which was superb . As it was our first visit to the area the staff were wonderful and very helpful , the room was lovely and... More

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owen23, General Manager at Sheraton Needham Hotel, responded to this review
February 16, 2012

Dear Guest, Thank you for your “Wonderful” feedback from your recent stay here at the Sheraton Needham. We are so happy that your first visit to the area was a great experience. We want to say Thank You for staying with us and look forward to your return to the Sheraton Needham. All the Best. Bill More

ccgworldtraveler
NYC
Top Contributor
60 reviews
43 helpful votes
2 of 5 stars Reviewed February 7, 2012

I checked into this hotel not knowing that renovations were still going on and that everything I PAID to have included in my room rate (Club room floor, free wifi in the club lounge, free cocktails, free breakfast) did not exist because the lounge was even finished from the renovations. My room was on the 5th floor on the renovated... More

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owen23, General Manager at Sheraton Needham Hotel, responded to this review
February 9, 2012

Dear Guest. I appreciate the sincere feedback you have provided. I am sorry that we were unable to make your recent stay with us a memorable experience. I have taken the feedback about the 5th floor back to our team and we are addressing all areas. We have fixed the Wi-Fi on the club floor and will open the lounge... More

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Davemoldover
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3 of 5 stars Reviewed January 29, 2012

Where's the wifi in guest rooms? I think that should have been part of the $11m renovation. Helpful staff. More

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owen23, General Manager at Sheraton Needham Hotel, responded to this review
February 2, 2012

Dear Guest, Thank you for your feedback on your recent stay at the Sheraton Needham. WiFi in all our guest rooms will be up and running by the end of the month. Thank you for staying with us and will see you back soon. All the Best Bill. More

52Overtherainbow
Boston, Massachusetts
Senior Contributor
28 reviews
9 helpful votes
3 of 5 stars Reviewed January 27, 2012

I travel for business extensively , it seems that some big brand name hotels make you pay for everything such wireless access, business center, breakfast, and parking. This all add up to the already pricey hotel room. This particular hotel is going through a major renovation so right now it is your luck either getting an old run down room... More

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owen23, General Manager at Sheraton Needham Hotel, responded to this review
February 2, 2012

Dear Guest. Thank you for sharing the feedback with us on your recent visit. I would like to apologize firstly for the room allocation, we have taken the last of the older rooms out of service for renovation. Reservation moving forward are all in renovated rooms. It was disapointing to here your comments about the restaurant and I am personally... More

smanzi
RI
Reviewer
3 reviews
3 of 5 stars Reviewed January 17, 2012

Be prepared for very old rooms. The furniture is banged up and the walls and floors are cracking. The bathroom was the tiniest I have ever seen, yet there was an excessive amount of unfilled space in the room itself. There was a layer of dust on all the surfaces that apparently came from the ceiling above. The water in... More

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owen23, General Manager at Sheraton Needham Hotel, responded to this review
January 23, 2012

Dear Guest, Thank you for taking the time to give me feedback on your recent stay at the Sheraton Needham. I am very sorry that your stay was less then perfect. We are going through an 11 Million dollar renovation currently and will be completing the guest room phase at the end of Feb 2012. I would like to invite... More

CBTravelerDallas
Dallas, TX
Senior Contributor
23 reviews
49 helpful votes
2 of 5 stars Reviewed January 8, 2012

The Sheraton Needham is located in a business park atop a hill but just off of Highland Avenue which has a variety of restaurants and services. The lobby is nice and well appointed. But the room floors are being renovated. I got a renovated room which was nice, with flat screen and comfortable furniture. Negatives: 9 nightly charge for self... More

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Diane B
Cape Cod
Senior Contributor
22 reviews
16 helpful votes
3 of 5 stars Reviewed December 16, 2011

This is an average business hotel. It is conveniently located just off the highway. The rooms were clean and quiet and the beds were very comfortable. There doesn't seem to be any room service since there was no menu in the room, although a button on the phone suggest otherwise. The breakfast buffet ($16 per person unless included in your... More

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zendrummer
Senior Reviewer
10 reviews
1 helpful vote
2 of 5 stars Reviewed December 2, 2011

Visited on September 10, 2011. The hotel was built in the late 60's and still has the same decor in many ways. "Think Retro!" I love minimalism, but the place needs an overhaul. Fortunately, that is happening. During my stay a large group of high-school students were staying and the noise from courtyard kept me up half the night. I... More

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chris2x
San Jose, ca
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed November 29, 2011
1
person found this review helpful

I stay in the Sheraton Needham about one week a month because of its convenient location to the TripAdvisor offices where I visit. The hotel is fine. It is in the middle of a renovation so there may be some construction mess, but generally I have not had issues with the construction. Cons: The wi-fi in the rooms is bad... More

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Sheraton Needham Hotel Also Known As

  • Sheraton Needham
  • Needham Sheraton
Address: 100 Cabot Street, Needham, MA 02494

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