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Sheraton Needham Hotel

3.5 of 5 100 Cabot Street, Needham, MA 02494
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Sheraton Needham Hotel
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Sheraton Needham Hotel
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220 reviews from our community

Traveler rating
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    86
    47
    5
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bengaluru (Bangalore), India
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars NEW

I booked this hotel since it is close to my office in Needham. There is nothing much to write about this place it okay and clean, they do not offer breakfast in room rates. it is secluded place and seems like you are in middle of nowhere. Wifi in my room was very patchy to say the least.

Was this review helpful? Yes 1
Zurich, Switzerland
Top Contributor
104 reviews 104 reviews
97 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We were here for a conference, and as a conference hotel, it served our needs well, including all meals. As we had sessions all day, and there was so much snow outside, I was not actually able to check out what is nearby. But from my room window, it seemed we were in the middle of nowhere. But my gratitude... More 

Was this review helpful? Yes 1
New York City, New York
1 review
1 of 5 stars Reviewed 1 week ago

I don't usually bother to write reviews, but I felt compelled to this time. I know that I always read them before booking a hotel, and so I felt the need to warn others. This hotel was extremely disappointing, and I would never go back. I've stayed in a lot of Sheratons over the years, and this is the worst.... More 

Was this review helpful? Yes 2
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello, Thank you for taking the time to write your review. I appreciate your feedback, and I hope you know that we are 100% committed to ensuring the safety and security of our guests. I will relay your concerns of the parking garage to my engineering staff. I also apologize for not meeting your expectation to your stay. I would... More 

Boston, Massachusetts
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice and clean hotel. We where treated like a king and queen. The front desk staff was very friendly helpful. The lobby was very beautiful and welcoming. We stayed on the second floor. We could not have picked a better hotel. Bruno and Joshua was very nice. The food at link by Sheraton was so good I order seconds... More 

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Garry F, Front Desk Supervisor at Sheraton Needham Hotel, responded to this review

Good Morning! Thank you for giving us such a glowing review! I will pass onto Bruno and Josh your lovely comment to them. I am also personally happy that I was able to make a positive impact on your stay. Please let us know whenever you decide to come back to us, I'll be happy to assist you with any... More 

charlotte
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

was here for work and had to stay another day due to winter storm Juno. I want to give a shout out to all the workers. I think all of them were snowed in as well and were still very accomodating and had great attitudes. The GM was also great. Good clean rooms as well. I would definetely recommend.

Was this review helpful? Yes 1
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello! Thank you so much for the great review! A lot of our employees were indeed snowed in with the rest of the guests in the hotel. I'm very happy to hear that we did our best to make your stay as comfortable as possible even if the conditions outside were horrible. Please let us know if you are ever... More 

Top Contributor
60 reviews 60 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great modern hotel with many amenities. It's what I've become accustomed to in this property chain. Clean and a great bar and restaurant. Service was really pretty good. I'll be back when in town for business.

Was this review helpful? Yes 1
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello! Thank you for taking the time to write about us. I'm happy that we met your expectations during your stay with us. We will be looking forward to seeing you again when you're in town for business, please give us a call if you need anything. We are also currently re-vamping the menu for our Link Cafe so hopefully... More 

Chicago, Illinois
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 29, 2014

This was our second stay, visiting relatives for the holidays. From the moment we arrived Tuesday night, we knew it would a unique experience. The front desk staff we busy decorating a ginger bread house. Their personality and enthusiasm got us off to a great start. This year, I also used their fitness center. I don't travel as much these... More 

Was this review helpful? Yes 1
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Thank you for taking the time to write us a review! I'm glad you had a good stay during the holidays and enjoyed our hotel features! Next time you are around be sure to check out the Color Your Plate program we have that can go hand in hand with your Sheraton Fitness routine. Color Your Plate is our well... More 

Massachusetts
Top Contributor
96 reviews 96 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 26, 2014

We enjoyed a lovely meal on Christmas eve in the Needham Sheraton restaurant. The skirt steak salad was loaded with fresh baby greens and the cheese burger was juicy and well cooked. Prices seemed a bit high ($17 for the salad) but the food was more than worth the price. Nice draft beer selection. Hotel and restaurant were quiet so... More 

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Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello! Thank you for taking the time to write us a review! I am very happy that you enjoyed our Link Cafe, I will be sure to pass on the compliments to the chef. Be sure to check us out in a couple of weeks as we are revamping our menu! Warm regards, Garry Fiore More 

Deer Park, New York
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 25, 2014

I came to the Sheraton on Christmas Day and was expecting ok service because of the holiday. I was greeted by Lilia at the front desk. She was very friendly and helpful in answering all my questions. Bartender Paul was funny and makes a good martini! The only negative is... include the $12 parking fee in the price of the... More 

Was this review helpful? Yes
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Good Morning! Thank you so much for the review, I'm glad that to hear that you enjoyed our service! I will be sure to pass onto Lilia and Paul your comments. I'm sorry about the cost of parking, unfortunately everyone on property is charged the $12 fee. If you ever come back to us, please feel free to give us... More 

Longmont, Colorado
Top Contributor
97 reviews 97 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed December 18, 2014

OK I have stayed at many hotels in Boston and I probably will not go back to this one. GOOD Location Lobby BAD Check-in was a mess, they allowed guest to cut the line and were very slow Room Quality - many issues and other guests seemed to have similar problems My room phone did not work Bathroom had many... More 

Was this review helpful? Yes 1
Garry F, Front Office Manager at Sheraton Needham Hotel, responded to this review

Hello, Thank you very much for taking the time to write us a feedback. We are very sorry your stay did not meet your expectations. If you would like to discuss your stay in more detail, please reach out to me directly at garry.fiore@sheraton.com. Travel safe and live well. Warmly, Garry Fiore More 

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Additional Information about Sheraton Needham Hotel

Address: 100 Cabot Street, Needham, MA 02494
Phone Number:
Location: United States > Massachusetts > Needham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Needham Hotel 3.5*
Number of rooms: 247
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Also Known As:
Sheraton Needham
Needham Sheraton

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