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Crowne Plaza Hotel Boston - Natick

3.5 of 5 1360 Worcester Street, Natick, MA 01760
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Crowne Plaza Hotel Boston - Natick
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Crowne Plaza Hotel Boston - Natick
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330 reviews from our community

Traveler rating
    164
    87
    45
    17
    17
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95
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Boston - Natick
See the most recent reviews
Sudbury, Massachusetts
1 review
5 of 5 stars Reviewed July 2, 2012

We recently held our daughter's Bat Mitzvah party at the Verve, Crowne Plaza in Natick and were beyond thrilled with the food, service and accomodations. We were asked by several of our guests if we had brought in our own caterer since few of our guests could believe "hotel" food could be that exceptionally good. We were very happy with... More 

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Management response:

Our goal is to consistently strive to deliver an exceptional experience. We appreciate your feedback and thank you for your support. We look forward in serving you for future events. More 

Framingham, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2012

The focus was on an 80th borthday celebration. My guests and I found the accomodations to be of the highest quality- actually excellent. The event itself was well planned and organized. The food was outstanding and the waitstaff very attentive and professional. I would have no probles recommending The Verve at Crown Plaza as a place to stay or to... More 

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Management response:

The team at The Verve strives daily to engage and exceed our guest expectations. We appreciate you sharing your comments and thank you for your patronage. More 

Framingham, Massachusetts
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 26, 2012

EVERY person I worked with to set up my wife's 40th birthday party was fantastic. The space was great, and the food and beverages were top notch. The service was as good as it gets. You cannot go wrong having an event here.

Was this review helpful? Yes
Management response:

We appreciate your kind and positive comments of your experience. We appreciate your business and look forward to hosting your wife’s 41st birthday!! More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 25, 2012

From the moment we arrived we were treated excellently. Chris on the desk was terrific and the room, location, staff, restaurant and parking were great. Very quiet, excellent housekeeping. Could not find a thing to complain about. Free WiFi, Free Computer Access. We would highly recommend this Hotel to everyone

Was this review helpful? Yes
Management response:

Thank you for choosing The Verve Crowne Plaza. The team at The Verve strive daily to meet and exceed our guests expectation, I will share you recognition of Chris with him. We appreciate you sharing your comments. More 

Needham, Massachusetts
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 18, 2012

Planning a memorial luncheon for my parents was not easy, but Kara Smith, the conference service manager, guided me through it every step of the way. The room was great and the food was wonderful. The staff at the luncheon couldn't have been nicer. Many out-of-town relatives stayed in the hotel. It was a convenient location for all of us.... More 

Was this review helpful? Yes 2
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for your comments, Kara is very experienced in understanding the sensitivity and emotional connections with your event. I am pleased that we were able to make your memorial luncheon as comfortable and stress less as possible. We will look forward to your return on a more enjoyable circumstance; we appreciate you sharing your experience. More 

Kinsale
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 16, 2012

This hotel has a great location, wonderful local shopping, (Natick Mall & Shopperws World) close to Boston and easy access to the Mass Turnpike making driving around Mass very easy. The hotel has great staff and clean well presented room. Mt daughter needed to practice piano and they arranged a piano for her...totally amazing

Was this review helpful? Yes
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

We know there are several choices available when choosing your lodging accommodations. The staff at The Verve strives to make each guest experience unique and memorable. Thank you for allowing us the opportunity to make your visit pleasant and please consider us in the future. More 

Framingham
Top Contributor
173 reviews 173 reviews
91 hotel reviews
244 helpful votes 244 helpful votes
5 of 5 stars Reviewed June 13, 2012

We just celebrated a 50th anniversary party at this hotel. We were very pleased with our party. The staff was exceedingly professional, friendly, and helpful. The food was great. Many people commented on how good the food was. (we did not eat very much - no time- as we wanted to mix with our guests, but the little bit we... More 

Was this review helpful? Yes
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for choosing The Verve Crowne Plaza for your golden anniversary celebration this is a very special event, congratulations. I will share your compliments with Sherry & Claire; they take great pride on fulfilling your expectations. The team at The Verve appreciates you taking the time to share your experience and look forward to serving you in the future. More 

Ashland, Massachusetts, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2012

We had a big event for a big day, family coming in from up and down the east coast, a contingent of folks requiring special accommodations. We worked with Sherry Michelson and the Distinctive Hospitality Group. All were aiming to please and delivered when it counted, in spaces. We modified the menu to meet our vision of the event, we... More 

Was this review helpful? Yes
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for your positive comments. Our goal is to consistently meet your needs and expectations as I note we created a modified menu to meet your vision. I will share your compliments with Sherry and Ann. Please consider The Verve Crowne Plaza for future events or accommodations. More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 6, 2012

I wanted plan a company send off for 2 employees that were leaving the company. I had no idea where to go in Metrowest. Suddenly, I remembered the Lounge at the Crown Plaza Hotel - Natick. With the help of Michael Solarczy (Front Office Manager), and Lilian Hung (Catering Coordinator), I was able to pull off an amazing event. Everything... More 

Was this review helpful? Yes
Management response:

Are goal is to be the best local destination for entertainment & dining. Thank you for sharing your experience and we will look forward to your return. Should you also require any lodging or meeting needs we pride ourselves in delivering the best possible product and service in the area. More 

1 review
5 of 5 stars Reviewed June 3, 2012 via mobile

Service at front desk 5 stars, schutle service very good, restaurant ver good, in general excellent, only one sugestion deficient tv-internet and cell signal in my room # 429, besides that excelent.

Was this review helpful? Yes
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

I am pleased to see we hit the mark on service, food & beverage and overall experience. Thank you for taking the time to share, we appreciate your comments and look forward to your return. More 

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Additional Information about Crowne Plaza Hotel Boston - Natick

Address: 1360 Worcester Street, Natick, MA 01760
Phone Number:
Location: United States > Massachusetts > Natick
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Boston - Natick 3.5*
Number of rooms: 251
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Also Known As:
Crowne Plaza Natick
Crowne Plaza Hotel Boston

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