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Crowne Plaza Hotel Boston - Natick

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1360 Worcester Street, Natick, MA 01760
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Crowne Plaza Hotel Boston - Natick
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Crowne Plaza Hotel Boston - Natick
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353 reviews from our community

Traveler rating
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    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Boston - Natick
See the most recent reviews
Mount Vernon, New York
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 30, 2012

Cool hotel in the middle of a zillion stores. Very cool atmosphere. Great lounge area. Bad food. I can see where people would have events here. There's a club downstairs and it looked like two events going on that night. We stayed for one night when we went to a family party in the area and it was a little... More 

Was this review helpful? Yes
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for sharing the positive and not so positive experience. I will absolutely look into the breakdown in service you experienced from our in-room dinning, this is very atypical of our standard service execution and I do apologize. We do consider The Verve to be a very hip and trendy hotel with an emphasis on quality serve, I would... More 

Vaughan, Ontario, Canada
1 review
5 of 5 stars Reviewed November 29, 2012

As a meeting planner bringing over 100 clients to the Crowne for a 2 day conference I was extremely pleased! The service both prior to arriving and during our conference was excellent. The staff are extremely attentive, the meeting rooms very spacious and functional and the food was truly superb! Hats off to the chef! The guestrooms are spacious and... More 

Was this review helpful? Yes
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

We appreciate that you have taken the time to review The Verve. It is the mission of our team to deliver quality service and product on a consistent base. Thank you for allowing us the opportunity of hosting your event as it is our responsibility to insure your success. We will be anticipating your return!! More 

Bellingham, Massachusetts
1 review
5 of 5 stars Reviewed November 29, 2012

I just finished a Corporate Meeting Event at the Crowne Plaza and wanted to share my experiences. Since undergoing recent transformations, the hotel has established itself as a premier destination hotel in the heart of Natick, MA. From the top down, the staff could not have been more accommodating in meeting the requirements of my meeting. The atmosphere of the... More 

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SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you so much for your glowing review. The team at The Verve strive daily to meet & exceed our guest expectations and they are very proud of their property. We will look forward to supporting you on your next event and truly appreciate that you have taken the time to share your experience. More 

North Providence, Rhode Island
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 19, 2012

I enjoyed my hotel stay at the Crowne-Plaza Natick. My room with a king-sized bed was clean and spacious. The bathroom was very clean and spacious. The hotel is located across the street from the Natick Mall (a very nice mall), and it's an easy walk. Guest services were excellent. They responded efficiently and quickly to my requests. They were... More 

Was this review helpful? Yes
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for taking the time to share your experience. Our guest service staff takes pride in delivering superior customer service. As for our in-room dinning we have recently appointed a new executive chef, who has definitely elevated the quality of product and preparation of our food offerings, I am pleased to know that we hit the mark on your... More 

Boca Raton, Florida
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 5, 2012

In Oct 2012 we retuned our partners meeting to the Boston area and this hotel after nearly 5 years. The recent renovations look really good and transformed this hotel to hip spot just outside of Boston. Plenty or restaurants and shopping around and you could take the train to Boston for a day trip like some of us did. For... More 

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SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

We are very proud of our recent renovations and consider The Verve to be the most unique hotel outside of Boston. We are centrally located and appropriately priced for the value and service delivered. Thank you for the comments and we look forward to your return. More 

Providence, RI
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 5, 2012

The rooms are new, clean, comfortable and reasonably priced. The banquet facilities were great and the staff was so helpful. So easy to get to from all over New England. It really made our event a hit.

Was this review helpful? Yes
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for the high marks, we make a conscious effort to meet and exceed our guest expectation. The team at The Verve appreciate that you have taken the time to share your experience and will look forward to servicing you for future visits. More 

Portland, Oregon
1 review
5 of 5 stars Reviewed November 2, 2012

I have stayed at Hotels all over the US, Canada, Mexico and Europe (Sweden, Switzerland, Germany, Poland, Austria). This is by far and above a leap step above any Hotel that I have ever stayed at. Everything from the service to the food, to the atmosphere, the attitude of the staff, the room living space, to the minute details of... More 

Was this review helpful? Yes
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Wow the team of The Verve truly appreciate the accolades! I will share your comments with the staff and I am pleased we exceeded your expectations. Thank you for sharing your experience and we look forward to your return. More 

New York
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 2, 2012

My boyfriend and I stayed at this hotel during our mini road trip to Massachusetts for Labor Day Weekend in September. We loved this hotel. It has a very modern, hip and trendy look, from the lobby to the furnishings in the room. There was even a small flat screen TV in the bathroom!! The bed was very comfortable. To... More 

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SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

We appreciate that you chose The Verve for your weekend getaway. I agree with your assessment of the hotel being very modern, trendy and hip; we are unique from the traditional hotels in the area. Thank you for your comments and please consider us for your next holiday retreat! More 

Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2012

On a recent trip to Boston, we had the delightful experience of staying at the Crowne Plaza-Natick. An ideal location, 5 minutes from the Logan Express (a convenient an inexpensive way of traveling from the airport to Boston), and across the street from an amazing mall and restaurants! What more could one ask for besides excellent service and accommodations! You... More 

Was this review helpful? Yes
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for sharing your unique yet memorable experience at The Verve Crowne Plaza Natick. The impending threat that Hurricane Sandy imposed on the East Coast was absolutely at the front of our minds and the safety and satisfaction of our guests during this time was our priority; I am happy to hear that we were able to exceed your... More 

Framingham
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2012

Went to see the band John Cafferty and the Beaver Brown Band - the venue was intimate yet, had enough room to dance and see the band up close! Big bar, nice cafe to grab something to eat. Pleasant staff. Really enjoyed the atmosphere. Would recommend - will go back to see other bands!

Was this review helpful? Yes
SteveContes, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for joining us for our Halloween Themed Violet Jam; We had a wonderful time hosting John Cafferty & The Beaver Brown Band and the many guests who joined us! We are happy you enjoyed yourself and also had the opportunity to visit our lounge The Violet Thorn & café Emack & Bolio’s, and met some of the staff... More 

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