We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Boston - Natick

3.5 of 5 1360 Worcester Street, Natick, MA 01760
Hotel website
Hotel deals
Special Offer
Save 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crowne Plaza Hotel Boston - Natick
Professional photos View all
Browse nearby
Crowne Plaza Hotel Boston - Natick
Write a Review

330 reviews from our community

Traveler rating
    164
    87
    45
    17
    17
See reviews for
95
47
16
123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (330)
  • Mar-May only
    (88)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (55)
All months
Aldan, Pennsylvania
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this property in December 2014 for a job related visit. I am a frequent traveler and often chose Crowne Plazas-which have admittedly lost much of their panache over the years. This hotel is a good representative of the chain today: a very solid mid class hotel. Located in very commercial area convenient to shopping and business. Rooms... More 

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear tbnott, Thank you for taking the time to share your feedback from your recent visit. We know you have many options and are so glad to here you were thrilled with your "Verve" experience at our uniquely renovated Crowne Plaza. We are fortunate to be located conveniently to all the Natick area has to offer; we also have a... More 

Natick, Massachusetts
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This review is about 2 events I attended at the hotel twice in the past month and a half. In the past two months I attended two events a bar mitzvah and a company party. In both events I saw a staff member come into the room and take food off of the buffet and eat it during the event.... More 

Was this review helpful? Yes 2
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Diane C, Thank you very much for taking the time to provide us with this feedback. I'm very glad to hear the food was delicious and both events went very well, however I am very sorry for the poor impression you received as a result of these two incidents. Please know we take these types of comments very seriously... More 

Deer park
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this gem of a hotel which is about 15 miles outside of the city many times throughout the past year and a half. It's simple awesome ! I came upon it quite by accident when my daughter moved to Boston and every hotel worth staying at was booked for move in weekend. This boutique style hotel is... More 

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Young185, Thank you for your wonderful review and kind comments about our staff! We're so glad you like our fabulous decor and retro theme, and we're so delighted to be your new home when visiting your daughter in the Boston area. We look forward to your return soon and wish you a happy, healthy New Year. See you in... More 

Lugano, Switzerland
Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed there for one night. Room very spacious, clean. Wa there only late at night and leaving early. Minor remark: I tried to get some drinks from the automatic vending machine, not having small bills I tried to change 50$ at the front desk but at night it wasn't possible.

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Alberto-Paradiso, Thank you for taking the time to review your recent visit to Natick. We are delighted to hear you enjoyed your short time with us, and that you found our rooms comfortable, clean and spacious. I apologize for the trouble you had with getting change; this has been followed up on with our overnight staff. We appreciate your... More 

Baltimore, Maryland
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 21, 2014

I've stayed here multiple times in business. hotel has a retro vibe. Room has always been clean. Hotel has a business center and a small gym. It also has a restaurant but I've only ate there for breakfest. Hotel is close by to other restaurants.

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear ckerber, Thank you for your comments and for always choosing us when you visit Natick! We are glad to hear your positive feedback on the retro decor and our comfortable, clean rooms. In the future, we welcome you to visit our Pantry Restaurant or Violet Thorn lounge for a quick bite to eat and a great place to unwind.... More 

Albany, Oregon
Top Contributor
92 reviews 92 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 16, 2014

The Crowne Plaza is conveniently located in Western Boston. Nearby is an excellent mall and many great food choices. Check-in was seamless and I was up in my room (after a very long day) in less than 5 minutes. The room was a tad small, but well appointed and a great place to relax. The bathroom had been re-modeled to... More 

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Alan J, Thank you for your great review! We're happy to hear you had a wonderful visit and had a quick, yet friendly check-in after a long day, and found our rooms well appointed for your needs. We hope you will choose us again in the future whether traveling to Boston for business or leisure. Happy Holidays and thank... More 

Truro
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 12, 2014

We stayed here for 3 days in November as part of a bus tour(sports week-end). The room was very nice although I found it a bit small with not much room for the suitcases. The lobby area was very bright and colorful and the staff was friendly and helpful. There is a Starbucks in the lobby as well as a... More 

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Carole L, Thank you for your feedback! We're so happy to hear you enjoyed your time in Natick and had a chance to explore the area and do some shopping, using our complimentary shuttle! Thank you for pointing out our fabulous decor and clean, inviting lobby area, and most importantly our hotel staff! We hope to welcome you back... More 

ny
Contributor
19 reviews 19 reviews
16 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed December 10, 2014

We were visitng our family in Boston, and choose to stay at " The Verve",otherwise known as , The Crown Plaza Natick.We have stayed here many times over the last few years, as the staff, service, rooms and ease of getting on the highway to Boston is great. The rooms are spacious and modern . We are members of the... More 

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear 1diva, Thank you very much for your glowing feedback! We are thrilled you have made us your home over the past years and appreciate your loyalty when searching for hotels in the area. As valued IHG Rewards Club members, thank you for choosing us and I'm glad you got to enjoy our complimentary high speed internet access. I have... More 

Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 29, 2014

The room is comfortable and the staff friendly. Yesterday, Housekeeping came in to straighten up but did not replenish coffee, or leave us with any washcloths or lotion. It was after midnight when we got back and discovered this so this morning I left them a note propped up again at the pillow on the unmade bed.....which was still there... More 

Was this review helpful? Yes 1
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear theonewhogetsaway, Thank you for taking the time to provide us with your candid feedback. Please know we take these comments very seriously and cherish any opportunities to improve our services for our valued guests. I am very sorry that the housekeeping service has fallen short of the quality of service you expect from the Crowne Plaza brand. Your satisfaction... More 

1 review
5 of 5 stars Reviewed November 24, 2014

I had an unimaginable situation in which my venue canceled on me due to overbooking, ten days before my wedding. When I contacted the Crowne Plaza Natick, the banquet manager met with me right away, went over my previously “designed” reception and bent over backwards to make it all happen and within my budget. Her staff were also extremely helpful... More 

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Anne S, Thank you for your wonderful feedback!! We're so glad our staff was able to assist in your unimaginable situation by putting together your dream wedding! We have a spectacular banquet and catering team and I am so happy to hear everything worked out in the end. We appreciate your comments on our staff and of course, the... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel Boston - Natick? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Boston - Natick

Address: 1360 Worcester Street, Natick, MA 01760
Phone Number:
Location: United States > Massachusetts > Natick
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Boston - Natick 3.5*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, IHG, Expedia, Hotels.com, Cheap Tickets, Travelocity, Despegar.com, Priceline, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Hotel Boston - Natick reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Natick
Crowne Plaza Hotel Boston

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (12)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay