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Crowne Plaza Hotel Boston - Natick

3.5 of 5 1360 Worcester Street, Natick, MA 01760
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Crowne Plaza Hotel Boston - Natick
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Crowne Plaza Hotel Boston - Natick
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344 reviews from our community

Traveler rating
    171
    92
    47
    17
    17
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96
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130
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hyde Park, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

My wife and I recently spent a short trip to Boston and decided to stay a bit outside the city and found The Crown Plaza in The Natick area near Boston. Pulling up we definitely got the Retro vibe with little bits and pieces from the 50's through Modern day. It was very tasteful decor in a fun and chic... More 

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Milton, New Hampshire, United States
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The staff is very friendly, I love the looks of the hotel. Rooms are nice. Beds are comfy. Just a very nice overall atmosphere. Pet friendly. Check in was really fast. I miss having a swimming pool amd jacuzzi to relax in but I can live. There's a dinner place called thePantry I'm goingto try later.

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Tammy M, Thank you for your feedback from your visit! We were very happy to read your great comments on our staff, comfortable rooms, and unique atmosphere and decor. The Pantry Restaurant is certainly a “can’t miss” with its Julia Childs inspired theme. We look forward to your next visit to the Verve! Kind Regards, Melanie Faas More 

Boston, Massachusetts, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I am someone who travels pretty frequently and the staff at the Verve Crowne Plaza Natick are simply the best ready to help with any and all needs and extra polite ...Thank u too Fran, Brett, Stephanie, Melanie, and Russ u guys made our trip memorable

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Matt P, As a seasoned traveler, we were very happy to read your wonderful comments from your recent stay with us. Thank you for recognizing our wonderful team in their efforts in making your trip a truly special one! We look forward to seeing you again soon! Thank you again for your time in reviewing your visit! Warm Regards,... More 

Norwalk, Connecticut
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at around 6:30 PM, in the middle of a freezing snowstorm. We pulled in up front and a nice gentleman asked if we needed help. My husband checked us in and we were upgraded to the 7th floor, a double double room. We waited in the lobby while they got our room keys, etc. our kids loved the... More 

Was this review helpful? Yes 1
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Momof2LilOnes, Thank you so much for your very kind feedback! We’re so glad you enjoyed your recent stay and loved the unique décor throughout the hotel. The upgraded Executive Level rooms are beautiful and we are thrilled you thought they were well appointed and spacious. We appreciate you recognizing our bellman and the warm, friendly greeting you received. Also,... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was introduced to the IHG hotel group for a business trip to Natick, MA. It was a great introduction and even led to my choosing another of their property at my next business trip in San Francisco. Staff is very warm and friendly, greeting all who enter their property. The Pantry offered good food and ambience, with attentive service... More 

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Stephanie C, Front Office Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear R G, We are beyond elated that you enjoyed your stay with us! Thank you for sharing your experience. We hope to see you in the near future in the Boston-Natick area. Have a wonderful trip in San Francisco. At Your Service, Stephanie Chueng Front Office Manager More 

Ramsey, Minnesota
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay at this hotel frequently on business. The staff is always very friendly and helpful. There is a shuttle that takes you to local businesses or transit hubs including the Logan Express. The restaurant ( The Pantry) has really good lunch/dinner. Breakfast is also good... a little pricey for the buffet. Only negative would be the Individual room HVAC... More 

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Kevin D, Thank you very much for taking the time in your thoughtful review! It is great to see a familiar face so frequently at the hotel. We are happy to be your "home away from home" when in the Natick area on business. We appreciate you recognizing the great staff, and telling others about our fitness center and... More 

Florida
Top Contributor
70 reviews 70 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was very clean and the beds were comfortable.It is very old and had the smell of dust in the air. The hallways are dark and dingy. Our room was very quiet. Once it is updated it will be very nice.

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear realreviewflorida, Thank you for reviewing your recent experience at the Verve. We are happy to hear you enjoyed our clean, comfortable rooms and had a quiet, relaxing stay. We are continually making improvements to our property including the items you mentioned. We appreciate this feedback and are always looking to improve for our special guests like you! We hope... More 

Malmesbury, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not to Crowne Plaza standards experienced in UK and Europe. Decor is tired and the place needs a revamp. Staff are extremely courteous and efficient. The limited menu on offer is ok for about a week long stay. The food is cooked well and presented in a nice way. Old and tired a/c units in the rooms are noisy. Single... More 

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Rob B, Thank you for taking the time to share your comments. We appreciate you recognizing the friendly and efficient staff we have, as well as your wonderful dining experience. I am sorry about the items you mentioned regarding the condition of your room, and that you were disturbed throughout the night. I would like to speak with you... More 

Moorpark, California
Top Contributor
93 reviews 93 reviews
76 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you're driving here, look for The Verve - it's hard to see the Crowne Plaza signage, especially if there's a lot of snow. The appearance of both the common areas and the rooms is more modern and upscale than most Crowne Plazas. A real bonus was having Keurig coffemakers and a computer/printer right on my floor, saving me from... More 

Was this review helpful? Yes 1
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear DebbiesOnTheRoad, We are glad you had an overall enjoyable stay with us! Thank you for taking the time to share your thoughtful feedback with us and other travelers. We're delighted you enjoyed the complimentary coffee on the 4th floor, it is definitely a bonus! We have made a note of the feedback you provided regarding the desks and workspace,... More 

Galway, Ireland
Top Contributor
62 reviews 62 reviews
38 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here last week during the snow blizzard, staff so friendly I did not mind being snowed in at all. The staff really had their work cut out trying to keep all happy during the blizzard and they did a GREAT JOB.. Rooms really comfortable, I love their beds and pillows. Looking forward to my next stay with them (when... More 

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Lollipop1975, Thank you!! As a Top Contributor on TripAdvisor, it was a delight to hear your very kind comments from your review. We appreciate you recognizing our staff for the great service you received during the recent blizzard "Juno"! We're glad we helped make the best of being snowed in, and that you felt well taken care of. We... More 

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Additional Information about Crowne Plaza Hotel Boston - Natick

Address: 1360 Worcester Street, Natick, MA 01760
Phone Number:
Location: United States > Massachusetts > Natick
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Boston - Natick 3.5*
Number of rooms: 251
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Also Known As:
Crowne Plaza Natick
Crowne Plaza Hotel Boston

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