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All 5 Natick hotels

Crowne Plaza Hotel Boston - Natick

3.5 of 5 Hotel   |   1360 Worcester Street, Natick, MA 01760
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Ranked #2 of 5 hotels in Natick
A recent review
3 of 5 stars reviewed yesterday
Worldwidelunas Baumholder, Germany
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296 people have reviewed this hotel

Traveler rating
    151
    75
    39
    15
    16
See reviews for
79
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113
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Baumholder, Germany
Top Contributor
104 reviews 104 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I was a bit thrown by the wall of lava lamps in the entrance to the hotel. But once inside I realized they were a part of an eclectic decor and overall funky vibe the hotel is trying to achieve. The room itself was well appointed but the shower was well below par. The tub was chipped and peeling and... More

Was this review helpful? Yes
Meiringen, Switzerland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Crowne Plaza is a known and respected name, but the staff at this one is very accommodating. I was attending a conference and reception kindly sent me a text message as soon as my room was ready. When I needed to quickly catch a train into Boston and the hotel shuttle was away, a staff member drove me there right... More

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Edinburgh, United Kingdom
Top Contributor
60 reviews 60 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I primarily booked this hotel so we could stay near the American Girl store at Natick Mall which was part of a touring holiday around New England and did not hold out for mch in terms of quality, I was wrong. As soon as you walk into the hotel there is a fab reception, helpful reception staff and even a... More

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you Ge0rdie_Mark for your glowing comments! We are so pleased to hear you enjoyed the boutique style of our hotel and unique decor. The American Girl package is a very popular package at our hotel, and we are certainly in a perfect location to visit the amazing store and bistro! I'm so glad it added to your daughter's visit... More

Smithfield, Rhode Island, United States
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is absolutely beautiful! The room, (executive level top floor) was huge! It had a King size bed, a large desk, a mini fridge & dresser draws. The way they set the room up was great because all the things I just listed were lined up perfectly even with each other on the opposite wall as the bed. It... More

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Chris Mitchell D, Thank you for your wonderful feedback! We are glad your stay in Natick was a pleasant and comfortable one; we are also pleased you found the rooms well equipped and spacious, and configured perfectly for your needs. Our newly renovated executive floor rooms and lobby are part of our major renovation and we are thrilled to... More

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel 325 days a year for work and I have to say this was by far one of the best stays I've had this year. Not only was the house staff courteous and friendly, as a Platinum member of IHG they definitely made sure that I felt welcome and I was consistently greeted by smiling faces. The night I... More

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Chris P, It is wonderful to hear such positive feedback from a very seasoned traveler, as well as Platinum Elite IHG Rewards member! Thank you also your kind comments on the staff and service, and for sharing with others our convenient location and proximity to downtown Boston. We are glad you got to attend our monthly Violet Jam performance... More

New Hampshire
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel decor had me perplexed. It was very modern, but had a lot of nostalgia items (old motorcycle, phone booth playing "The Birds", etc. I liked it, though. The room was very quiet, clean and comfortable. The staff was really nice, very friendly, and awesome to deal with. I was part of a large company function, and they were... More

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear MtHopper, We appreciate you taking the time to review your stay! We are honored to have hosted this company event; it is wonderful to hear our staff executed all parts seamlessly and exceeded expectations. We are thrilled for your feedback on our unique, eclectic decor and glad you found the rooms comfortable, clean and well appointed. Thank you for... More

Adelaide, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was organised by L&L Tours for one night. The hotel's location is quite confusing and in nights it can really be quite a pain. Our room's aircon was not working and were given another room. It's rather surprising that the room was not properly prepared before the occupants came in, in fact at 11pm in night. Hotel as... More

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear RupeshKG, Thank you for taking the time to review your recent trip. I'm pleased to hear you found our rooms to be comfortable, spacious and well equipped for your needs. I am truly sorry that the air conditioning unit was not working, and for the inconvenience caused by your room needing moved. As a Crowne Plaza, we strive to... More

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Easy to find, easy access by car but quiet a bit in the middle of nowhere. Reception personal was a disaster, no customer care at all. Had a late arrival, we nearly had to apologize to wake them up at 10pm.

Was this review helpful? Yes 1
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Sandy D, Thank you for taking the time to share your candid feedback. I sincerely apologize you did not have a warm welcome upon your arrival, and that your interactions with our Guest Services team did not meet the level of service you expect from the Crowne Plaza brand. If you have the chance to discuss your experience in... More

Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 3 weeks ago

We came to this hotel because they had a great rate on Hotels.com. When we walked in the atmosphere was fun and the music was great, staff was very accommodating and helpful, (thanks Javon)! Room service prices were reasonable and there are great diners near by (j&m diner). Good experience for the price. Now for the stuff they can work... More

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Noelle L, We are glad you chose our hotel as a last minute stop on your trip up to Maine. Our hip and upbeat atmosphere makes us unique for a Crowne Plaza, and we are thrilled for your positive feedback on the music and decor. I'm happy to hear Javon was able to recommend some local dining favorites! I... More

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was renovated recently and they did an amazing job. This is on route 9 in natick, ma. and it is worth every penny. I think i paid a little over 100.00 for one night. The rooms are trendy and the hotel itself has a lot of character to it. They have a nice lounge on the main floor... More

Was this review helpful? Yes 1
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear pvenna, It is wonderful to hear such positive feedback from a Senior Contributor on TripAdvisor! Thank you for reviewing your stay and your experience in the Violet Thorn, as well as your comments on our guest rooms. I am glad you found them comfortable, spacious and well suited for your needs. Also, we are pleased to hear your great... More

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Additional Information about Crowne Plaza Hotel Boston - Natick

Address: 1360 Worcester Street, Natick, MA 01760
Phone Number:
Location: United States > Massachusetts > Natick
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Boston - Natick 3.5*
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Also Known As:
Crowne Plaza Natick
Crowne Plaza Hotel Boston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the finest hotel in MetroWest Boston, The Verve Crowne Plaza Hotel Boston-Natick. The hotel offers luxurious, comfortable surroundings with attentive, courteous service. All guestrooms offer complimentary high-speed Internet and our club floor features exceptional accommodations and personalized services for the more discerning guest. For those who are traveling from Logan Airport, the Logan Express Framingham bus service stop is conveniently located a mile away from the hotel. Strategically located 17 miles west of Boston, this hotel is conveniently located near visitor attractions such as The Freedom Trail, Faneuil Hall, Quincy Market, USS Constitution, Back Bay, and the North End and baseball can be enjoyed at the famous Fenway Park, home of the Boston Red Sox. The Verve Crowne Plaza is located within one mile of five shopping malls, a wide variety of restaurants and two movie cinema complexes. The popular Natick Collection is located across the street from The Verve Crowne Plaza and has expanded to include Massachusetts' first-ever Nordstrom, Neiman Marcus and a hundred specialty stores, luxury boutiques and dining options. When making your traveling plans to the Boston-Natick area, consider The Verve Crowne Plaza and check out our room packages such as our Boston Weekend Package, our Natick Collection Shopping Package. ... more   less 
Number of rooms
251

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Crowne Plaza Hotel Boston - Natick and other travelers.
2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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