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Crowne Plaza Hotel Boston - Natick

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1360 Worcester Street, Natick, MA 01760
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Crowne Plaza Hotel Boston - Natick
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384 Reviews from our TripAdvisor Community

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Traveler rating
    180
    107
    57
    20
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had an enjoyable 3 night stay here with a family group taking two twin queen rooms. Both were on the ground floor with access to a private patio - nice if you wanted to extend outside for lunch. While the hotel itself is dated, clearly there has been modernization and refurbishment. Both of our rooms had great bedroom furniture, high... More 

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Indian Rocks Beach, Florida
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I booked this hotel for three nights for a business trip thinking that I had found a great place to stay.The lobby of the hotel is renovated and appears nice but as soon as you leave the lobby it's downhill from there! The property is old, dirty and poorly maintained. Read on for my entire experience! Upon checking In I... More 

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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I thought it was perfectly good. Check in took under a minute, the room is pretty modern with a lovely clean bathroom. King sized bed and relatively spacious room. Free Wifi! We even stopped in the hotel restaurant The Pantry, which was fair priced and very cute. Nice stay for one night close to someone we came to visit.

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Columbia, South Carolina
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Family wedding in Dover, Ma. Stayed at this hotel since it was chosen by the bride. Also had rehearsal dinner here. Everything was well done. Michelle (in charge of the rehearsal dinner) was awesome/amazing. Brett (front desk manager) was extremely helpful and kind. Needs some updating (hall capets, bathroom cabinets, especially need help). Doesn't get 5 stars due to lack... More 

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Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived late and left early, but in between it was a great evening. The room was nicely appointed and clean. The bed was fine. The staff was friendly. I would highly recommend this hotel. While there was a typical coffee machine in the room, in the Hall lounge there was a Kreuig machine with an assortment of coffee and... More 

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Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for a week while traveling for business. The room was very nice and comfortable. The staff was very friendly. The bar/restaurant in the hotel is very nice and convenient with great food. The hotel is not far from other dining and shopping options as well.

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South Windsor, Connecticut
Level Contributor
201 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place is more, as another reviewer stated, for business or a quick overnight stop. It's not a hotel that I'd want to spend any time at. It's a get in, sleep, get out type of hotel. The beds are comfortable, fortunately so that helps. There are a few good restaurants in the area, too.

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New York City, New York
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

trying to be fair here, the hotel is for business travellers.. there are glimpses of quality though getting dated. Will start from the good. The granite floors of the bathroom, quality and modern bathroom and fittings and then the comfy able bed and beddings. Great! The not so good, the outdated mirrors in the lifts and corridors, the dated phones,... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear devinewise, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bathroom. However, we’re sorry we fell below your expectation regarding the room amenities, hallway condition and the elevator. We will address these concerns. We take all reviews positive and negative... More 

York, Pennsylvania
Level Contributor
99 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Planned a last minute trip to Boston (for the weekend of the 4th of July) and had limited choices for hotels. Found this one, and we were happy we did. The rooms were clean & comfortable, and the rates were very reasonable. Our interactions with staff members at the front desk were all very good. We rented 2 rooms for... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean, comfortable, quiet local hotel with easy check in/out. We were entitled to a free buffet breakfast which was about average to below average, service was earnest but not as effective as one would expect.

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