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Crowne Plaza Hotel Boston - Natick

Certificate of Excellence
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1360 Worcester Street, Natick, MA 01760
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Crowne Plaza Hotel Boston - Natick
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Crowne Plaza Hotel Boston - Natick
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364 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Darien, Connecticut
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

This hotel is outside of Boston, we were there for a tournament. Conveniently located near Turnpike and Route 9, infront of mall and near all sort of eateries. If you are w/ family/have an event it is convenient. Staff very friendly, rooms clean, efficient location if you need to stay in the area.

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Clifton Park, New York
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed at this hotel a couple of weekends ago. We were in the area to attend our daughter's graduation from Framingham State University. The staff behind the front desk were consistently friendly and helpful. The room was simple with a very comfortable bed and nice sized washroom. I used the gym and found it well appointed.... More 

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I stayed here for one night, and having worked all night I really needed some sleep in the morning. I was booked at room 301, which turns out is located right next to the linen closets for house keeping. First thing in the AM I was woken up by loud conversations by housekeeping staff, and slamming doors. I am not... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW

We spent 3 nights at the hotel. The first night one of the elevators didn't work. The wait time for an elevator was 5 minutes. They forgot to make up our room after the first night. I have stayed in many hotels over the years and this has never happened before. They were sorry but didn't have an explanation. The... More 

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Edmonton
Top Contributor
135 reviews 135 reviews
36 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After a tiring day in Boston, we retreated to the suburbs and find this 7 level hotel. This hotel is quite large and is located besides a huge mall. So if you do not drive, you can walk over there for lots of shopping. Upon entering the lobby, there are so many seating there, with modern chic furniture in retro... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The executive suite is amazing I am currently staying here on my 5 year anniversary. The only thing I don't like it seems like the front desk staff is kinda rude when I call down to them, I also was really thirsty so I asked for a water bottle most hotels have them behind the counter the lady behind the... More 

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West Hartford, Connecticut
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel was fine. The Executive level was a good room tip to follow - very pleasant room. The room was clean, but housekeeping seems a bit sloppy, but nothing important. Elijah at the front desk was very pleasant and helpful. Downtown Boston was completely sold out or prohibitively expensive (college graduation time) so this turned out to be a solid... More 

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Richmond, Virginia
1 review
2 of 5 stars Reviewed 1 week ago

I stayed at the Crowne Plaza at the start of May for a business conference. The conference itself was fine, I have nothing to complain about, in fact the staff and conference room were great. My issues with the property had to do with the room itself and the bad customer service i received afterwards. The rooms themselves look like... More 

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ny
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Crowne Plaza Natick on Mother's Day weekend subsequent to calling the day the hotel directly just a day prior to our arrival.We were immediately accommodated, and as a fairly frequent repeat guest were very kndly provided with a beautiful 7 th floor room.Upon entering the lobby, Brett greeted us by name. As breakfast was served... More 

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Wakefield, New Hampshire, Usa
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was pretty nice, I liked the entry way, and the room was clean and tidy. They do not have some amenities such as a pool or free breakfast, but there is an on site restaurant and the area is close to shopping and many restaurants.

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