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Crowne Plaza Hotel Boston - Natick

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1360 Worcester Street, Natick, MA 01760
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Crowne Plaza Hotel Boston - Natick
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Crowne Plaza Hotel Boston - Natick
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358 reviews from our community

Traveler rating
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    49
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    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Hartford, Connecticut
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel was fine. The Executive level was a good room tip to follow - very pleasant room. The room was clean, but housekeeping seems a bit sloppy, but nothing important. Elijah at the front desk was very pleasant and helpful. Downtown Boston was completely sold out or prohibitively expensive (college graduation time) so this turned out to be a solid... More 

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Richmond, Virginia
1 review
2 of 5 stars Reviewed 3 days ago NEW

I stayed at the Crowne Plaza at the start of May for a business conference. The conference itself was fine, I have nothing to complain about, in fact the staff and conference room were great. My issues with the property had to do with the room itself and the bad customer service i received afterwards. The rooms themselves look like... More 

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ny
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We recently stayed at the Crowne Plaza Natick on Mother's Day weekend subsequent to calling the day the hotel directly just a day prior to our arrival.We were immediately accommodated, and as a fairly frequent repeat guest were very kndly provided with a beautiful 7 th floor room.Upon entering the lobby, Brett greeted us by name. As breakfast was served... More 

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Wakefield, New Hampshire, Usa
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was pretty nice, I liked the entry way, and the room was clean and tidy. They do not have some amenities such as a pool or free breakfast, but there is an on site restaurant and the area is close to shopping and many restaurants.

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Westfield, New Jersey
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here several years ago before it became Verve Crowne Plaza. Then it was a very classy, upscale hotel with very lovely rooms. The restaurant was larger, had excellent food and was very inviting. When we knew we were returning to Natick I booked the Crowne Plaza again expecting a very pleasant experience. What a disappointment! The redecoration of... More 

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Putnam, Connecticut
Top Contributor
85 reviews 85 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel room was very nice. No complaints at all. It was quiet. Didn't have a housekeeper the next morning banging on the door to clean like most hotels. The customer service was awesome. Plenty of parking. And the location is great. Right near tons of food and shopping.

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Belfast, N.Ireland
Top Contributor
50 reviews 50 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel about a year ago and it has changed a lot. The hotel has been updated and is very nice indeed. I has a very late arrival and was welcomed with a suite upgrade which is a very large modern room with great facilities. I did not get a chance to eat here but the service... More 

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Toronto
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 6, 2015

For our son's wedding we and our guests stayed at this hotel. We decided at the last minute to upgrade to a suite and we were glad we did. The suite was spacious (three sinks!), well organized and well-priced. The beds were amazing. All in all it was an excellent stay. The staff were exceptionally kind and helpful (although I... More 

Was this review helpful? Yes 1
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear NatureloverToronto, Thank you so much for your great feedback! We were thrilled to be the hotel of choice for your guests for your son's wedding. The beds are very comfortable, our Housekeeping and Guest Services team are all wonderful and we appreciate you recognizing this! I'm so glad that Nardine and Brigitte were able to reunite you with your... More 

Sellersburg, IN
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2015

This hotel is very welcoming with many amenities. They furnish a first come, first served shuttle to any store or restaurant within about a 5 mile radius of the hotel. The rooms are top-notch and the little coffee shop served sandwiches, Starbucks Coffee and ice cream. The front desk employees were very pleasant and knowledgeable.

Was this review helpful? Yes 1
Stephanie C, Front Office Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Cathy R, It was a pleasure to welcome you to the hotel for your stay with us! It is great to hear that you had a chance to enjoy our complimentary shuttle and enjoyed the specials we had in our coffee shop during the conference we were hosting. We look forward to welcoming you back in the near future!... More 

Houston, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 15, 2015

While everything has room for improvement, this hotel is one that has only improved their brand! I routinely stay at this property for business related travel, and can say that the food is a solid "good", staff is excellent, and rooms are clean & modern. My only complaint is that weekends get pretty rowdy and loud, especially when their is... More 

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Stephanie C, Front Office Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Jason G, It is wonderful to hear that you’ve enjoyed your stay time and time again. We pleased that we have met your expectations! Thank you so much for your feedback. See you soon! At Your Service, Stephanie Chueng Front Office Manager More 

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