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Crowne Plaza Hotel Boston - Natick

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1360 Worcester Street, Natick, MA 01760
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Crowne Plaza Hotel Boston - Natick
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Crowne Plaza Hotel Boston - Natick
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397 Reviews from our TripAdvisor Community

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Traveler rating
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    58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai (Bombay), India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent location, great price and wonderful and helpful staff. We were delighted with the eagerness to help by all including May, Jeff, Joss, Russel, Erik etc. It was a sheer pleasure to be at Verve (Crowne Plaza) their shuttle was like a cab available at all times until 9:00 pm. The most user friendly hotel I would say. Would surely... More 

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Bronx, New York
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was perfect! Price, location, services, cleanliness--everything! Read on for more details! For those on a budget, and needing a room near The city of Boston, The Crown Plaza delivers on being an affordable hotel only 30 minutes away from downtown Boston. Most rooms average from $100 to $150 a night. Compared to downtown Boston rooms that start at $... More 

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Bloomington, Indiana
1 review
1 of 5 stars Reviewed 1 week ago

I stayed here from Jul 30 to Aug 1. This hotel overcharged me. I made a reservation online and got an early reservation discount, but when I arrived here they changed my room and charged me $50 more. In addition, they charged me three times of room service bill although I had ordered a room service just once, which they... More 

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Leominster, Massachusetts
Level Contributor
98 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I won tickets for the Mix 104.1 90s party. We wanted to drink and be safe so we got a room. It was a decent price. I loved the modern decorations. The staff was friendly. I would love to go again! My friends and I had a good time!

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Suffield, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here to "stage" for an early morning Logan Express run. The room was clean and quiet and the desk clerks were friendly and helpful. We did not have time to use any of the sites other facilities so can't help there.

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Karratha, Australia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm sure most people would get here by car but we had just travelled by train from New York so a cab ride from Boston South station got us here. No car rental offices near the station but Budget,Avis,Hertz, Enterprise all have offices nearby. Natick mall across the road and plenty of eating options nearby. Room was immaculate and very... More 

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Maine
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having had a bad experience with another Crowne Plaza, I was a bit hesitant about this one. But they completely changed my mind! Front desk staff were nice and helpful. Rooms were pleasant and comfortable.

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Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

This hotel is the worst hotel i have been in . There was a bad smell in the room so i called the front desk and i told them about it so they send me one of the house keeping and she just put some air perfume so the smell gone temporary , the next day the smell come back... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Alaa B, Thank you for taking the time to write your review. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit with us. We are sincerely sorry for the shortcomings particularly cleanliness of the room was below par. In line with this, we have sent... More 

Lyndonville, Vermont
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay at the Verve Crowne Plaza Biston/Natick quite often with business. The rooms are always clean and well appointed. When traveling often, people notice the little things and at this hotel the little things are always right. Brett and the rest of the staff have a can do attitude and it's appreciated. My family recently accompanied me on my... More 

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Prague, Czech Republic
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros: great location, reasonable price, good internet, pet friendly, updated lobby, free parking, next to Dunkin Donuts. Cons: front desk woman absolutely rude, air conditioner loud, walls in room were not clean, carpet in room and halls not clean, hair dryer did not work.

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear jscuturo, We appreciate you taking the time to comment about your recent stay at our hotel. It is nice to read that you regarded our location to be great, price reasonable and good internet. However, it is regrettable that the rudeness of the front desk staff, noise from the air conditioning unit and room cleanliness was a let down.... More 

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