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All 5 Natick hotels

Crowne Plaza Hotel Boston - Natick

3.5 of 5 Hotel   |   1360 Worcester Street, Natick, MA 01760
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Ranked #2 of 5 hotels in Natick
A recent review
5 of 5 stars reviewed 3 days ago
imbizetbizet Weymouth, Massachusetts
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301 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
New York, NY
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed at this Crowne Plaza in Natick 3 years ago. The rooms had just been renovated and the lobby was still under construction. I was very impressed and looked forward to seeing the hotel again with the completed renovation. What a disappointment. The hotel has a retro Jetsons/Brady Bunch late 60s/early 70s vibe. The lobby and hallway decor and... More

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Juniper19, We appreciate you taking the time to share your comments. I am truly sorry you had a negative experience with us and for the condition of your guest room and facilities. We know you have many choices for hotels in the Natick area and I regret that we did not meet the level of quality you have come... More

Weymouth, Massachusetts
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We used to live in Weymouth and came down to visit friends and family in the area. We loved the decor for the nostalgia and vibrancy. The customer service was great! Very professional staff who went out of their way to assist us with a variety of requests. Although all were friendly, Bret and Melanie stand out as being exceptionally... More

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear imbizetbizet, Thank you for your kind words and 5-star review! It is an absolute joy to hear that we exceeded your expectations and made your visit memorable. I've shared your comments with Bret and the rest of our staff and we appreciate you taking the time to review your stay. It was great having the chance to meet you,... More

North Carolina
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was disappointed with this hotel. We brought our daughter to a nearby college to begin her freshman year and had hoped this hotel would be our "go-to" place upon any future visits. After spending two nights here, I would try very hard to stay elsewhere, unfortunately. The carpets in the elevator, our 5th floor and in our room were... More

Was this review helpful? Yes 1
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear cubamom, Thank you very much for your honesty and taking the time to provide us with this feedback. We appreciate your loyalty as a Platinum Elite Member. We sincerely apologize for all the little issues you encountered during your stay, including the condition of your guest room, amenities and carpet. We greatly appreciate you taking the time to share... More

Wells, Maine
Contributor
19 reviews 19 reviews
12 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

We've just returned from two nights at the Verve Crowne Plaza in Natick and very much enjoyed our stay. Although it lists itself as Boston - it is quite a distance away. About an hour by train and MTA or about 10 miles to the nearest MTA station. It is better known for it's very large shopping mall directly across... More

Was this review helpful? Yes 1
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Valued Guest, We appreciate you taking the time to review your stay, as well as your wonderful feedback on our remodel and unique decor and vibe! We are glad to hear you found the Pantry Table buffet had much variety and that you enjoyed your hot breakfast. The Natick Collection is the largest retail concentration in New England and... More

Baumholder, Germany
Top Contributor
104 reviews 104 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I was a bit thrown by the wall of lava lamps in the entrance to the hotel. But once inside I realized they were a part of an eclectic decor and overall funky vibe the hotel is trying to achieve. The room itself was well appointed but the shower was well below par. The tub was chipped and peeling and... More

Was this review helpful? Yes 1
Stephanie C, Front Office Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Worldwidelunas, We are happy that you liked our central location to the shopping centers and restaurants. We apologize that the shower was below your expectations, and want to thank you for sharing your feedback; it gives us an opportunity to improve the hotel. I would like an opportunity to discuss with you further your experience you had with us.... More

Meiringen, Switzerland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Crowne Plaza is a known and respected name, but the staff at this one is very accommodating. I was attending a conference and reception kindly sent me a text message as soon as my room was ready. When I needed to quickly catch a train into Boston and the hotel shuttle was away, a staff member drove me there right... More

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Kathleen582013, thank you for your wonderfully kind words on our staff and 5-star review! We are so happy to hear you had an enjoyable stay with us and that our shuttle driver was able to help you make the train in time. Also, we are glad you had a delightful meal in our Pantry Restaurant. Come back and see... More

Edinburgh, United Kingdom
Top Contributor
60 reviews 60 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I primarily booked this hotel so we could stay near the American Girl store at Natick Mall which was part of a touring holiday around New England and did not hold out for mch in terms of quality, I was wrong. As soon as you walk into the hotel there is a fab reception, helpful reception staff and even a... More

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you Ge0rdie_Mark for your glowing comments! We are so pleased to hear you enjoyed the boutique style of our hotel and unique decor. The American Girl package is a very popular package at our hotel, and we are certainly in a perfect location to visit the amazing store and bistro! I'm so glad it added to your daughter's visit... More

Smithfield, Rhode Island, United States
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is absolutely beautiful! The room, (executive level top floor) was huge! It had a King size bed, a large desk, a mini fridge & dresser draws. The way they set the room up was great because all the things I just listed were lined up perfectly even with each other on the opposite wall as the bed. It... More

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Chris Mitchell D, Thank you for your wonderful feedback! We are glad your stay in Natick was a pleasant and comfortable one; we are also pleased you found the rooms well equipped and spacious, and configured perfectly for your needs. Our newly renovated executive floor rooms and lobby are part of our major renovation and we are thrilled to... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I travel 325 days a year for work and I have to say this was by far one of the best stays I've had this year. Not only was the house staff courteous and friendly, as a Platinum member of IHG they definitely made sure that I felt welcome and I was consistently greeted by smiling faces. The night I... More

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Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Chris P, It is wonderful to hear such positive feedback from a very seasoned traveler, as well as Platinum Elite IHG Rewards member! Thank you also your kind comments on the staff and service, and for sharing with others our convenient location and proximity to downtown Boston. We are glad you got to attend our monthly Violet Jam performance... More

New Hampshire
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 28, 2014

The hotel decor had me perplexed. It was very modern, but had a lot of nostalgia items (old motorcycle, phone booth playing "The Birds", etc. I liked it, though. The room was very quiet, clean and comfortable. The staff was really nice, very friendly, and awesome to deal with. I was part of a large company function, and they were... More

Was this review helpful? Yes
Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear MtHopper, We appreciate you taking the time to review your stay! We are honored to have hosted this company event; it is wonderful to hear our staff executed all parts seamlessly and exceeded expectations. We are thrilled for your feedback on our unique, eclectic decor and glad you found the rooms comfortable, clean and well appointed. Thank you for... More

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Additional Information about Crowne Plaza Hotel Boston - Natick

Address: 1360 Worcester Street, Natick, MA 01760
Phone Number:
Location: United States > Massachusetts > Natick
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Boston - Natick 3.5*
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Also Known As:
Crowne Plaza Natick
Crowne Plaza Hotel Boston

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
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Official Description (provided by the hotel)
Welcome to the finest hotel in MetroWest Boston, The Verve Crowne Plaza Hotel Boston-Natick. The hotel offers luxurious, comfortable surroundings with attentive, courteous service. All guestrooms offer complimentary high-speed Internet and our club floor features exceptional accommodations and personalized services for the more discerning guest. For those who are traveling from Logan Airport, the Logan Express Framingham bus service stop is conveniently located a mile away from the hotel. Strategically located 17 miles west of Boston, this hotel is conveniently located near visitor attractions such as The Freedom Trail, Faneuil Hall, Quincy Market, USS Constitution, Back Bay, and the North End and baseball can be enjoyed at the famous Fenway Park, home of the Boston Red Sox. The Verve Crowne Plaza is located within one mile of five shopping malls, a wide variety of restaurants and two movie cinema complexes. The popular Natick Collection is located across the street from The Verve Crowne Plaza and has expanded to include Massachusetts' first-ever Nordstrom, Neiman Marcus and a hundred specialty stores, luxury boutiques and dining options. When making your traveling plans to the Boston-Natick area, consider The Verve Crowne Plaza and check out our room packages such as our Boston Weekend Package, our Natick Collection Shopping Package. ... more   less 
Number of rooms
251

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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