This was one of the better Hamptons I stayed at. The value was very good, the front desk staff was great. They called around to find the best service to get me to Logan. Hotel and room were clean. The hotel is old but renovated. I highly recommend this hotel if you are staying outside of Boston. It is a... more

Just returned from our third stay at this Hampton Inn. We'll be back! Attentive, professional staff. Clean (though the elevator had such a thorough spraying of Febreeze that it was hard to breathe). When we checked in, our first room smelled strongly of cigarette smoke (in a no-smoking hotel!) The hotel staff promptly changed our room, thoughtfully assigning us to... more

I stayed at the hotel for few nights in november. We were a group of 10, all coming to the US to shop and have some fun. This hotel met all our requirements, close to the mall and other shops. The breakfast was good and the staff friendly. more

Congeniality, Courtesy, Comfort & Convenience. My impressions of your fine establishment are very positive and I was totally impressed with the "UP" attitude of every employee at the desk, in the breakfast room and the housekeepers. It's obviousy managed very well. In my opinion the bathroom is 4 star and the bedding is 5 star. Congratulations on a well run... more

Stayed outside of Boston to be close enough to drive into the city but far enough away to not pay the outrageous prices of Boston hotels. This hotel is comfortable and the staff were so friendly and accommodating even when we showed up at 1:00 AM. The service staff for the morning breakfast were friendly and talkative and ready to... more

My husband and I stayed at the Hampton Inn Boston/Natick for the second time while visiting family in the area for Christmas in 2007. Firstly, we were much later arriving than anticipated and called the hotel to inform them. They were extremely friendly and told us it was no problem. When we did get there, we were treated extremely well,... more

I have stayed at this hotel at least once a month for the last seven years. The staff are excellent. The rooms are always clean. The free breakfast is a great and not often found around Boston. This hotel is an excellent value for the price. They truely go out of their way to please the guests. more

I stayed here on a Sunday night after a late night game at Fenway Park. The staff here are very friendly and efficient - this was the high point of my experience here. Another reviewer complained of cigarette smoke on a non-smoking floor. I experienced the same thing but fortunately it was not seeping into my room on the 6th... more

I've been staying here since November 2006 every Monday - Friday for business. Right from the beginning, the staff, the ENTIRE staff, from the receptionist to managers to housekeepers, to maintenance, EVERYONE has been amazingly nice!!! This is the kind of customer service you think you'd get at a 4 or 5 star hotel (which at time doesn't even happen... more