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Hyatt Place Medford

Certificate of Excellence
3.0 of 5
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116 Riverside Drive, Medford, MA 02155 (Formerly AmeriSuites Boston Medford)
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Hyatt Place Medford
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Medford
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
maineaddict Naugatuck, CT
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396 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naugatuck, CT
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed up in Medford because it was significantly cheaper than Boston hotels and included free Wifi, parking and breakfast, which most of the Boston hotels did not include. While the beds were clean and service and free breakfast were great, there were three things I wasn't crazy about. First, the noise. The free earplugs should have been a red... More 

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gm_medford, General Manager at Hyatt Place Medford, responded to this review

We are glad you found us to be a good value outside Boston with WiFi, breakfast and parking included. The earplugs are offered in Hyatt Place hotels as one more way for travelers to get a great night's sleep in the Hyatt Grand beds. More 

Larsen,WI
Top Contributor
70 reviews 70 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked 3 rooms for the family for Boston MARATHON weekend. Overall, rooms were adequate. A bit tight around the end of the bed and a tiny closet. Housekeeping was very haphazard, some days taking glasses and washcloths and not replacing them. Bedding wasn't changed until last night of 4 night stay in all rooms, which was fine(we made our... More 

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gm_medford, General Manager at Hyatt Place Medford, responded to this review

I am sorry our housekeeping service missed obvious items and will share this with the team. The timing of the carnival was earlier this year as the City tried to offer alternatives for local students on their Spring break. We can certainly highlight noise levels next year if they return. More 

Waterford, Connecticut, United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Visited yesterday for a meeting when the conference hotel was sold out. This property was excellent. Checkin was quick, friendly and efficient. The lobby had free bottled water available for guests (nice touch!!). The room was spacious and despite being close to the elevator it was very quiet. Room had refrigerator, large flat screen TV and nice size desk for... More 

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gm_medford, General Manager at Hyatt Place Medford, responded to this review

Thank you for choosing us when the conference hotel was not avaiable. We often host convention attendees seeking better value while still being close enough to Boston for their events. More 

Falmouth, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I cannot say enough about the convenience, comfort and, most importantly, the personnel of this hotel. Never have I encountered a more caring and professional staff. There have been many people who have helped make my visits wonderfully comfortable through the years but I would especially like to mention Rita and Wilson at the front desk, always going above and... More 

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Seattle, Washington
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My family stayed here for my brother's wedding - we chose this hotel as it was convenient to areas we needed to go (not downtown Boston- although it is an easy drive or train ride) - Cambridge, Arlington areas. We arrived late at night with a tired 5 year old after a long flight. The staff checked us in in... More 

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gm_medford, General Manager at Hyatt Place Medford, responded to this review

Than you, we are glad you enjoyed the stay and had nice things to say about the hotel. Hyatt Gold Passport is a great frequent stay program for our guests and we do wish we could extend it to other booking sites but our relationship with them does not allow it. Please try Hyatt.com to find comparable rates as one... More 

Horseheads, New York
Top Contributor
61 reviews 61 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

having stayed in many hotels I usually look for one that is convenient to the place i am visiting but also has those little extras. This hotel had both. It was very easy to get to and they had free off street parking in their parking garage. The hotel staff was extremely friendly and were very helpful during my stay.... More 

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gm_medford, General Manager at Hyatt Place Medford, responded to this review

Thank you for staying with us and for recognizing Tony's hospitality! I will share the review with him immediately. More 

1 review
5 of 5 stars Reviewed 1 week ago

We really like staying at Hyatt Place Hotels. Having the extra spacious rooms and the couch for relaxing and TV watching is wonderful! Very friendly and knowledgeable staff. Breakfasts were very good with many selections.

Review collected in partnership with Hyatt Hotels

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gm_medford, General Manager at Hyatt Place Medford, responded to this review

We are glad you enjoy Hyatt Place hotels. It has been a wonderful experience for us as well with a comfortable room, expansive complimentary breakfast, and most importantly, great guests. More 

Hamburg, Germany
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Für Hyatt standard a bit fare off. Good location, not the celaeanest place I must say. For business OK prices are more affordable than downtown. Staff is friendly and gives his best. Empty Minibar and TV did not work, had to be fixed but ESPN Sports did not work (during the Masters week)

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gm_medford, General Manager at Hyatt Place Medford, responded to this review

Thank you, I am sorry your stay was not better. I do hope the change to your receipt was acceptable. We do hope to see you again if travel returns you to the area. More 

Albany, New York
Contributor
19 reviews 19 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Hyatt while in Boston for the NCAA Frozen Hockey tournament. The front staff were very friendly, the shuttle service convenient and the breakfast buffet handy. The only negative was our room overlooked Riverside Dr which had a lot of traffic noise at night.

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gm_medford, General Manager at Hyatt Place Medford, responded to this review

We are glad you joined us for the Frozen Four - we wish Boston could host tournaments that competetive every year. I'm not sure which was your team but it was a fun series to watch. More 

Long Island, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took a college visit trip to Boston and one of them was Tufts. This hotel is in the same time and about 10 minute drive from campus. The rooms were clean and staff was professional. No complaints. The town is within walking distance with some nice restaurants if you don't feel like heading back into downtown Boston/ Cambridge.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
gm_medford, General Manager at Hyatt Place Medford, responded to this review

We are glad you enjoyed your visit and hope Tufts stays on the college list. Best of luck to the future college student. More 

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