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All 1 Medford hotels

Hyatt Place Medford

3.0 of 5 Hotel   |   116 Riverside Drive, Medford, MA 02155 (Formerly AmeriSuites Boston Medford)
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Ranked #1 of 1 Hotels in Medford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Al C El Dorado Hills, California
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370 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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El Dorado Hills, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The breakfast at this hotel was complimentary and was equal to a 4 star restaurant. We stayed here for 4 nights and each day the full breakfast featured different items. We ate lunch and dinner outside of the hotel. Their free shuttle took us to and from a local restaurant we had picked out. We can not get Full Body... More 

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Toms River, NJ
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 22, 2014

Stayed at the Hyatt Place Medford MA Nov 2014. Easy access off of 93, ample free parking. There was a problem with my reservation, my fault not theirs, and the Front Staff was terrific. Re-Booked at same rate, same room easily and with out complaint. I am Hyatt Platinum member, so I am sure that helps. Used the shuttle to... More 

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Cincinnati, Ohio
Top Contributor
105 reviews 105 reviews
34 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed November 18, 2014

The lobby of this hotel is very modern and clean. However the room leaves a lot to be desired. The property is old but has been updated. But the update is now older and you can see signs of wear and tear. The rooms are large you could easily fit a small family of four in one room. But the... More 

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Westchester County, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 14, 2014

In an odd location right off of #93. Even the GPS had trouble finding it. In ultra expensive Boston, this is not a bad value. Not that attentive a staff. Traveled with my 90yr old mother and the very liberal cancelation policy was the main factor in choosing this hotel.

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1 review
2 of 5 stars Reviewed November 11, 2014 via mobile

Tonight is my first time at this location. Hotel is decent, rooms are clean and have nice flat screens. However, after a long day of travel from the west coast I am pretty beat, wanted to get some food and get to bed. I asked the front desk person and they said they had "gallery menu" availability 24/7. Thirty minutes... More 

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gm_medford, General Manager at Hyatt Place Medford, responded to this review

Thank you for taking the time to let me know about this as you were checking out. At the time I did not understand why you were told the kitchen was closed for "maintenance", thinking the whole kitchen was not closed. Subsequently I was reminded that the preparation refrigerator stopped the night before and was being repaired as we spoke.... More 

Senior Contributor
40 reviews 40 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 30, 2014

Booked this hotel for my boss. She came back saying that, at first glance, she wasn't convinced this would be the best place to stay but that she was glad she did as the customer service was some of the best of she's had - obviously a focus of their management.

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gm_medford, General Manager at Hyatt Place Medford, responded to this review

Thank you for making the reservation with us for your boss. As managers, we do focus on choosing truly hospitable Hosts. It also helps that we all enjoy our guests! While our travels may be limited, we love to live vicariously through others' trips. More 

1 review
1 of 5 stars Reviewed October 18, 2014

Incompetent. Who's managing the Inn? 24 hours with a broken room key system which meant no one had a room key for 24 hours. Upon returning to the hotel at 9:30pm we requested a key. We were provided keys without names or ID to verify our connection to the room we stated as ours. If that's not enough, when we... More 

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gm_medford, General Manager at Hyatt Place Medford, responded to this review

A communication outage on October 17th affected the computer systems of our hotel, and others. While recovery was made within a few hours, it was the next morning when we were again able to make keys. During this period we had extra Hosts available to open doors for guests and to provide additional service to make up for any inconvenience.... More 

Mariemont, Ohio
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 14, 2014

Stayed here 3 nights when moving into the area. Mostly clean. Good breakfast sandwich selection. It seemed to be an odd set up in the lobby but it was my first Hyatt Place so this is the norm. Rooms are generously sized. The hotel was fine. Higher up floors will keep noise down. Two complaints: The mattresses were terrible. The... More 

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Alnwick, United Kingdom
Top Contributor
57 reviews 57 reviews
45 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 13, 2014

I found this hotel after trawling TA for somewhere outside of pricey Boston with free parking and a shuttle. Considering it is not far out of Boston it is a great find. We arrived mid-morning and were able to check in straight away as our room was ready. Very helpful reception staff directed us to use the under-hotel car park... More 

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Moreland Hills
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

In the college search we stayed at this hotel on two occasions. They have a great private label red wine that Mondavi makes them. Complimentarty hot and cold beverages and super pastries for Platinum members. The staff was welcoming and attentive. The lounge area was ample with more than one Flatscreen and parking was easy.

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Additional Information about Hyatt Place Medford

Address: 116 Riverside Drive, Medford, MA 02155 (Formerly AmeriSuites Boston Medford)
Phone Number:
Location: United States > Massachusetts > Medford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Medford 3*
Number of rooms: 158
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Also Known As:
Hyatt Place Medford Hotel Medford
Medford Hyatt Place
Hyatt Medford

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