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Hampton Inn Marlborough

Certificate of Excellence
GreenLeadersBronze level
2.5 of 5
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277 Boston Post Road West, Marlborough, MA 01752
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Hampton Inn Marlborough
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Ranked #1 of 9 Hotels in Marlborough
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Janet K syracuse, United States
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280 reviews from our community

Traveler rating
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    20
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    5
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87
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (280)
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    (70)
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syracuse, United States
1 review
5 of 5 stars Reviewed yesterday NEW

the staff was great, the hotel was clean and very quiet. it had everything we needed. the breakfast was really good. the amenities was perfect, i would surely return to this hotel, very satisified, the quietness was one of the best features

Review collected in partnership with Hampton

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Cobleskill, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family and I stayed at this place over the weekend for two nights. This was our second stay and it was as good as the first. All the staff we encounted were kind and helpful. The rooms were clean and comfortable. We appricated having a place to stay that we could not only sleep but visit with extendend family... More 

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review

Dear Upstatemom1212, Thank you for taking the time to write a review about your most recent stay with us! We are delighted that you enjoyed your stay with us, and would like to thank you for sharing your experience. Our team will be thrilled to read your review, and we hope to see you again on your next visit to... More 

Ottawa, Canada
Top Contributor
98 reviews 98 reviews
37 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a night for my grandson's hockey tournament .. As always ,the Hampton did not disappoint. Excellent friendly service ..had a bit of an issue with the price of booking ,but manager quickly resolved my problem as expected. Room was clean and beds were so comfy. I really liked the Neutrogena products and a good hair dryer in... More 

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review

Dear bobie, Thanks for the great review and especially for mentioning what you liked best : location, service and most important the staff . I am glad to read that the team made such a great impression on you and I will be sure to pass on your kind words. Thanks for letting us know and we hope to see... More 

Southwick, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed there for two nights in a King Suite. Large room with pull out sofa. The room was clean. The decor was outdated but we didn't expect much with only the two star rating. The shower water pressure was a joke. You might want to bring a sponge, for a sponge bath. The complimentary breakfast was average. We opted... More 

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review

Dear Suzz22, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again,... More 

Piscataway, United States
1 review
5 of 5 stars Reviewed 1 week ago

Good value, helpful staff, clean. Responsive to questions and requests. I would recommend this to anyone who may be traveling in the area. They are located near restuarants and shopping area and many businesses

Review collected in partnership with Hampton

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review

Dear Jill R, Thank you for taking the time to write a review about your most recent stay. We strive to exceed all of our guests’ expectations, and I am truly excited that you were satisfied with your experience at our hotel. I appreciate you choosing to stay with us while in Marlborough. We know you have several choices of... More 

wayne, nj
Top Contributor
58 reviews 58 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at Hampton Inn before but non with the simple well thought out upgrades this one offered. Standard size room/beds and bath. But what made this hotel stand out to me was the refreshing well planned redesign of the room. Not perfect, but a huge plus. A nice "built in" closet / desk on the far wall (window) which... More 

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review

Dear IVBandit, Thank you for choosing to stay with us recently at the Hampton Inn Marlborough! We appreciate you taking the time to write a review for our hotel on Trip Advisor - we find that many of our guests visit this site before choosing where to stay during their travels. We thank you for your wonderful comments regarding our... More 

Buffalo, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel four time for a total of five weeks and only once did I have a less than excellent experience. This past time there was a faint odor of cigarettes in the room and some sticky residue on the tile in the room. Otherwise every other time I have stayed at this hotel there has... More 

Review collected in partnership with Hampton

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review

Dear Calvin S, Thank you for choosing the Hampton Inn Marlborough for your travels. I appreciate you taking the time to provide feedback and glad to see that you enjoyed your stay. I do apologize about the sticky tile on the bathroom floor as well as the odor of the cigarette smoke in your room. I have put additional measures... More 

new jersey
Top Contributor
71 reviews 71 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was looking for a hotel that put us 1/2 way between New Jersey and Maine right off the freeway. This fit the bill. Pulled in at 10:30 pm, plopped in bed, ate breakfast in am and hit the road by 8 am. Breakfast is a bit more than refined carb and sugar options which is nice.

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review

Dear CANJGirl, Thank you for choosing the Hampton Inn Marlborough for your travels. I appreciate you taking the time to provide feedback and glad to see that you enjoyed your stay. Please feel free to contact me should you have any additional comments or questions regarding your stay. Our team constantly strives to provide the best customer service and the... More 

Waverly, Iowa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a great stay at this location. Friendly staff who were helpful in answering all our questions and making our Boston Marathon experience easier with transportation suggestions and yummy dining suggestions. Rooms were very nice and comfortable, and breakfast was always very good.

Review collected in partnership with Hampton

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MarlboroughHI, General Manager at Hampton Inn Marlborough, responded to this review

Dear Yvonne W, I want to thank you for taking time from your schedule to write a review about your recent stay at the Hampton Inn Marlborough MA. Whether positive or negative, comments from our guests they are very valuable to me and the staff of the hotel as they help us to improve on our service and operations. I... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Had a really good visit to the hotel with my family. The hotel staff were very accommodating for my four youngsters! Of course, they loved the late night cookies and hot chocolate after swimming in the pool! Easy access to the highway and restaurants made it simple to get where we needed to go, each day.

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MarlboroughHI, Front Office Manager at Hampton Inn Marlborough, responded to this review

Dear Todd W, Thank you for taking the time to comment about your recent stay at the Hampton Inn Marlborough! I am glad that we have exceeded your expectations. We pride ourselves on allowing our guests to end their day in a refreshing clean bed and starting their day with a bountiful hearty breakfast. Please come back and stay with... More 

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