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Hampton Inn Boston/Marlborough

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277 Boston Post Road West, Marlborough, MA 01752
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Hampton Inn Boston/Marlborough
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Hampton Inn Boston/Marlborough
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304 Reviews from our TripAdvisor Community

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Traveler rating
    173
    96
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (304)
  • Mar-May only
    (73)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (56)
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Buffalo
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel was conveniently located to restaurants and local attractions. Staff did a great job. Particularly was impressed with the evening security. There was a hockey tournament going on and the security did a great job of quieting things down at a reasonable hour. Most parents hung out in the lobby or outside patio. Operationally the hotel is perfect! Lobby, rooms... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear John C, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you... More 

Tampa, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Overrun with youth sports teams. Up all night, could not get near breakfast room, iron ruined my shirt. Business people - Stay away! Horrible hotel- Business people - Stay away! Business people - Stay away! Business people - Stay away! Business people - Stay away! Business people - Stay away!

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear dave f, Thank you for posting a review of our hotel. I am very sorry to hear about the difficulties you experienced during your stay in regards to the noise from the sports teams that were in-house. I truly apologize for your experience. Should you have a moment, I would love to get a small amount of feedback as... More 

Atlanta, Georgia
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I was concerned when I arrived at the hotel and the lobby was full of teenage boys! I was not in the mood for kids hanging out late night talking loud, running the halls and trashing the lobby (my people watch and work spot when traveling). I was impressed that the front desk staff and hotel security kept the kids... More 

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear M10N, Thank you for the kind words and for staying with us at the Hampton Inn Marlborough! I will be sure to share your comments with Michelle and Sam as well as the entire team. We appreciate the comments from our guests, as it reminds us that we can make a difference in a person’s travels. We hope to... More 

West Milford, New Jersey
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Not the best of Hampton experiences. Toilet clogged upon arrival. Security officer giving me the hairy eyeball every time I went out to have a smoke. Breakfast was mediocre. Room was dark even with all of the lights on. Small room for 2 adults and a goalie bag full of gear. All in all wish I had stayed at the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear rucoplay, Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. Whether positive or negative, comments from our guests they are very valuable to me and the staff of the hotel as they help us to improve on our service and operations. I take great pride in the way in which... More 

Putnam Valley, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were at the hotel with my son's baseball team for a tournament. The venue was close by which was very convenient. Staff very pleasant and helpful. The rooms are comfortable with plenty of sources to charge electronics, but just a little small. Only double beds so it was tight. Plenty of room in the lobby for us to hang... More 

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Kathleen R, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you... More 

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I usually stay at Double Tree in Westborough but they were all booked out last week (July 8 & 9 ) so tried this establishment. I liked almost everything about this hotel - the location, friendly staff, bedding etc - and I started to tell myself that I should make this place my regular hotel instead of the Double Tree... More 

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Dezinbo, Thank you for your honest feedback on your recent stay with us. I apologize that we did not meet your expectations and I have contacted our housekeeping team to correct the problem. I am always looking for reviews to provide insight into our guest experience, as cleanliness and comfort are our first priority. I would like to further... More 

Syracuse, NY
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice people were working there. We stayed one night traveling from NY to Canada. Plenty of places to eat around, well lit parking lot. Room was quiet and clean. Breakfast was decent and had generous seating area. Convenient to highways.

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Hezalian, We truly appreciate you taking the time to complete a review of your recent trip to the Hampton Inn Marlborough. I am pleased that our hotel was convenient for you, and that the staff made you feel welcomed. It will be my pleasure to share your comments with our team, and we hope to see you again on... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Friendly welcome - comfortable bed - wonderful breakfast daily. Our visit to Boston was part family reunion and part sightseeing with my new husband who had never been to Boston previously. The location is conveniently located off the Mass Pike and not too far away from attractions and restaurants. Our visit was so comfortable that we are returning to this... More 

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Christine W, Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. We are delighted that you enjoyed your stay. I have shared your comments with my team. We thank you for choosing the Hampton Inn Marlborough as your home away when traveling to the Marlborough area. We certainly hope to... More 

West Park, New York
5 of 5 stars Reviewed 4 weeks ago

Excellent service, clean rooms, extremely comfy beds, beautiful decorations, a wonderful breakfast in the morning, a thoughtful snack bag available to take with you during the day and a really indoor nice swimming pool area, whirlpool and fitness center. This hotel had had a major renovation done in the past few years. You can tell a lot of thoughtful attention... More 

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear KMinNY, Thank you for taking the time to comment about your recent stay at the Hampton Inn Marlborough! I am glad that we have exceeded your expectations. We pride ourselves on allowing our guests to end their day in a refreshing clean bed and starting their day with a bountiful hearty breakfast. Please come back and stay with us... More 

Stokesdale, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great stay at Marlborough, MA Hampton! Here to attend a family wedding and the wedding couple had booked rooms here. Everything was great! We rested well, enjoyed the breakfast, and had room to meet with family and friends! Highly recommend this!

Review collected in partnership with Hampton

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Rebecca P, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you... More 

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