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Hampton Inn Boston/Marlborough

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277 Boston Post Road West, Marlborough, MA 01752
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1 room 1 guest
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Hampton Inn Boston\/Marlborough
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308 Reviews from our TripAdvisor Community

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Traveler rating
    175
    98
    21
    8
    6
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118
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (73)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (56)
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Nutley, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This Hampton in Marlboro is located in a great spot, close to stores and restaurants and area high ways. The pool is a nice size and clean. Breakfast is always good and the staff goes over the top to be pleasant and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Richard P H, I would like to thank you for taking the time to review our hotel and share your comments from your last stay with us. I am happy to see that you enjoyed your stay with us! It sounds like all the staff here did an amazing job making you feel at home, which is our number... More 

Dennis Port, Massachusetts
1 review
4 of 5 stars Reviewed 1 week ago

Great staff, amenities and breakfast was good. The pool was a bit cold but the hot tub was great! I would have preferred less children in the hot tub. The staff was helpful and friendly. The room was facing the front of the hotel where patrons could sit and have coffee or drinks. This made for a noisy mornings and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear dwengert, Thank you for sharing your view of the hotel and for letting us know you found the staff to be friendly and the hotel clean. We pride ourselves on our commitment to both and we appreciate you taking the time to let us know. We look forward to seeing you again when your travels bring you back to... More 

Phelps, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location was great for my Business meeting. Close to a few restaurants as well. Friendly Staff, and very clean and comfortable. The room was above average even for a Hampton. i would definitely stay here any time i travel to this area.

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear lou z, Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. We are delighted that you enjoyed your stay. I have shared your comments with my team. We thank you for choosing the Hampton Inn Marlborough as your home away when traveling to the Marlborough area. We certainly hope to... More 

wyoming, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice service, clean, decent breakfast, comfortable beds. We will stay at Hampton Inns again. The staff was attentive and hard working. Overall we give it an 8 out of 10. The hotel was completely booked at our stay but they were staff properly to accomadate us.

Review collected in partnership with Hampton

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Michelle L, I really enjoyed reading your review and appreciate you taking the time to mention all the things you liked especially how clean the hotel is and the friendliness of the staff. We hope to see you again soon. Sincerely, Melissa Martins General Manager More 

Buffalo
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel was conveniently located to restaurants and local attractions. Staff did a great job. Particularly was impressed with the evening security. There was a hockey tournament going on and the security did a great job of quieting things down at a reasonable hour. Most parents hung out in the lobby or outside patio. Operationally the hotel is perfect! Lobby, rooms... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear John C, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you... More 

Tampa, Florida
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 24, 2015

Overrun with youth sports teams. Up all night, could not get near breakfast room, iron ruined my shirt. Business people - Stay away! Horrible hotel- Business people - Stay away! Business people - Stay away! Business people - Stay away! Business people - Stay away! Business people - Stay away!

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear dave f, Thank you for posting a review of our hotel. I am very sorry to hear about the difficulties you experienced during your stay in regards to the noise from the sports teams that were in-house. I truly apologize for your experience. Should you have a moment, I would love to get a small amount of feedback as... More 

Atlanta, Georgia
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 23, 2015

I was concerned when I arrived at the hotel and the lobby was full of teenage boys! I was not in the mood for kids hanging out late night talking loud, running the halls and trashing the lobby (my people watch and work spot when traveling). I was impressed that the front desk staff and hotel security kept the kids... More 

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear M10N, Thank you for the kind words and for staying with us at the Hampton Inn Marlborough! I will be sure to share your comments with Michelle and Sam as well as the entire team. We appreciate the comments from our guests, as it reminds us that we can make a difference in a person’s travels. We hope to... More 

West Milford, New Jersey
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 22, 2015

Not the best of Hampton experiences. Toilet clogged upon arrival. Security officer giving me the hairy eyeball every time I went out to have a smoke. Breakfast was mediocre. Room was dark even with all of the lights on. Small room for 2 adults and a goalie bag full of gear. All in all wish I had stayed at the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear rucoplay, Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. Whether positive or negative, comments from our guests they are very valuable to me and the staff of the hotel as they help us to improve on our service and operations. I take great pride in the way in which... More 

Putnam Valley, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 16, 2015

We were at the hotel with my son's baseball team for a tournament. The venue was close by which was very convenient. Staff very pleasant and helpful. The rooms are comfortable with plenty of sources to charge electronics, but just a little small. Only double beds so it was tight. Plenty of room in the lobby for us to hang... More 

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Kathleen R, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you... More 

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 12, 2015 via mobile

I usually stay at Double Tree in Westborough but they were all booked out last week (July 8 & 9 ) so tried this establishment. I liked almost everything about this hotel - the location, friendly staff, bedding etc - and I started to tell myself that I should make this place my regular hotel instead of the Double Tree... More 

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Dezinbo, Thank you for your honest feedback on your recent stay with us. I apologize that we did not meet your expectations and I have contacted our housekeeping team to correct the problem. I am always looking for reviews to provide insight into our guest experience, as cleanliness and comfort are our first priority. I would like to further... More 

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