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Hampton Inn Boston/Marlborough

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277 Boston Post Road West, Marlborough, MA 01752
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Hampton Inn Boston/Marlborough
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293 Reviews from our TripAdvisor Community

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Traveler rating
    167
    93
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (293)
  • Mar-May only
    (73)
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    (75)
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Mystic, United States
5 of 5 stars Reviewed yesterday NEW

I stayed with a softball team and the staff could not have been more accommodating. The rooms were clean and comfortable. We wanted a room to ll have pizza together as a team and they helped us out and gave us the conference room. Breakfast in the morning was fine. Overall a very nice experience and I would definitely go... More 

Review collected in partnership with Hampton

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South Salem, New York
Level Contributor
109 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This is a great hotel but there were so many issues during my stay I had to give it a low rating. During our stay we encountered many groups here for soccer and softball events. These groups consisted of many rowdy guests, both teens and adults, which kept up most of the bridal party. The parents also took over the... More 

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MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear dreamergirl4686, I’m so sorry you experienced some noise issues during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay and special event. We regret you experienced a noise level that made your stay unpleasant. As well, we are very sorry to hear that you were... More 

Rochester,NY
Level Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel was conviently located for my stay in Boston. It was clean and comfortable. Upon arriving at the hotel, I was greeted by the staff in a friendly manner. They explained all the amenities of the hotel. The breakfast was good.

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear cj-poohfan, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again,... More 

Fountain Valley, California
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy check-in, friendly staff, good breakfast, and good bed. Bath and shower was a bit dated, but overall bathroom was new looking and clean. Room was a bit noisy, but I was next to the exit to the parking lot, so to be expected. Overall, I would stay here again.

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Eaar O, Thank you for staying with us in Marlborough. We appreciate the comments from our guests, as it reminds us that we can make a difference in a person’s travels. We like to be known as convenient, clean and comfortable! Thank you again and come back soon! Best Regards, Melissa Martins General Manager More 

Viera, Florida
Level Contributor
132 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed her a few weeks ago to visit family and the hotel was excellent. Nice clean room with a good location and comfortable beds. The front desk personnel made check in and out easy. I always enjoy staying at Hampton Inn's for their overall service and cleanliness and this location lived up to all of my expectations.

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear ldahm, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again,... More 

Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My first trip in the area for business. I thought well it's Hampton Inn, my expectation was set up for normal 3 star hotel. However, their services totally exceed ALL my expectations - Excellent staff, great selection of healthy breakfast and super clean room. And also they found my kindle I left in the room, this was a total surprise.... More 

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MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Carol1024, Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. We are delighted that you enjoyed your stay. I have shared your comments with my team. I will be also letting Rebecca know how she made a difference in your stay with us! She is one of my STAR employees!... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was very nice no restaurant though. Morning breaskfast is ok but very limited. Great location close 5 miles to new england sports complex for baseball. Plenty of parking. Food nearby to drive too far to walk

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MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear William B, Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. We are delighted that you enjoyed your stay. I have shared your comments with my team. We thank you for choosing the Hampton Inn Marlborough as your home away when traveling to the Marlborough area. We certainly hope to... More 

Killingworth, Connecticut
Level Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location - right of Boston Post road - West bound - with a stop light that makes it easy to get in and out of. The staff was friendly at check-in and provided a couple of items that I forgot in my packing, but actually didn't offer anything for being a diamond member (normally get a water/ snack or something... More 

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MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear erik f, Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. We are delighted that you enjoyed your stay. I have shared your comments with my team. . We also appreciate your loyalty as an esteemed Diamond member of Hhonors. I have followed up with my front desk staff members... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My great service started at the front desk, when the general manager checked me in. My room was spotless, which I did not expect during a busy hockey weekend with the kids. Saturday morning breakfast made by Jonathan and Adel was delicious. For me it's all about service. I will definitely be staying here on my next trip to Marlborough.

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear JuanDanielMc, Thank you for choosing to stay with us at the Hampton Inn Marlborough, MA during your recent travels. We appreciate you taking the time to write a review for our hotel on Trip Advisor, and we're pleased to hear you enjoyed your time with us. Thank you for your wonderful comments regarding our great staff and service; we... More 

United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was exceptionally attentive and fulfilled requests with genuine thoughtfulness. They created a welcoming atmosphere. Beds were excellent, breakfast had an large variety of items, rooms were quiet and the lobby had space for several groups to sit informally in conversation throughout the day.

Review collected in partnership with Hampton

Was this review helpful? Yes
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Nancy R, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you... More 

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