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Holiday Inn Hotel & Suites Marlboro

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265 Lakeside Avenue, Marlborough, MA 01752
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1 room 1 adult
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Holiday Inn Hotel & Suites Marlboro
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136 Reviews from our TripAdvisor Community

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Clarence Center, New York
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed December 2, 2015

We checked in on Thanksgiving 2015 and was not happy to find a dozen ants in the bathroom. I called the front desk and it just rang and rang. I finally got through to housekeeping and someone came up and moved us to a room 2 doors down. Unfortunately that room's bathroom also had ants but it was late so... More 

Helpful?
Thank LindaB14032
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear LindaB14032, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding bathroom cleanliness, lack of complimentary breakfast and customer service. We will look into this concern. We take all reviews positive and negative very seriously, and your feedback will help... More 

Albany, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 27, 2015 via mobile

Love this hotel! I stay for work when visiting the Home office- they are always so cordial at check in and always upgrade my room! Great location to restaurants and view of the lake! There are many choices to stay in the area but prices are quite good and the restaurant serves great food! Bartender has been there for years... More 

Helpful?
Thank Will W
Dieppe, Canada
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 27, 2015

We stopped at this hotel, during a long distance trip through the East Coast. We didn't have a reservation. The lady who was working that evening was very welcoming. The room was spacious and very clean. We had a very restful night. The breakfast was not the geatest, but it was average.

Helpful?
Thank AKDNRN
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed November 7, 2015 via mobile

Checked in for our girl's vacation expecting adjoining rooms, as requested. Got the big NO, no can do. Not a good start. Room was dark and dated...no microwave or refrigerator. Lighting In the room was horrendous. Fan in bathroom did not work. We went to breakfast and was told no free breakfast, as we were to get one voucher for... More 

Helpful?
Thank Diane M
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Diane M, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations with regard to the room qualities, amenities and breakfast service. Please accept my sincere apologies... More 

Travelers are raving about these Marlborough hotels

United States
Level Contributor
93 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed October 28, 2015

I stayed here for a night. Overall it was a clean hotel with free parking and close to a Market Basket. The Staff acknowledge my Platinum status and offered late checkout and a free drink. There were some graduation party at the time, but noises wasnt an issue, since the rooms are well insulation. Overall the hotel met all my... More 

Helpful?
Thank CloverIsSweet
North Haven,CT
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

Stayed here with my son for a hockey tournament. Staff was nice and extremely patient with hotel full of kids and families. Room was small but fine for two. Only thing I would've liked was a comfortable chair to watch television in. The chair was an old leather seat that wasn't comfortable. Breakfast was good. Just right for a hockey... More 

Helpful?
Thank donmarNorthHaven
Holliston, Massachusetts
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 9, 2015

I was here for two nights for a conference. The room was clean and roomy and the staff very friendly and helpful. Great place to stay for business. Lots of services in the area and room service was quick too!

Helpful?
Thank Bonnie S
Philadelphia, Pennsylvania
Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed September 16, 2015

Stayed for the weekend, the rooms were nice and upgraded. The beds were comfy and the linens clean. Always extra towels and good bath and body works toiletries. Vending machines and ice on each floor. The hotel bar and dining area serves some really awesome food. I recommend the mac n cheese burger. Plenty of parking, on-site - enclosed pool... More 

Helpful?
Thank JenniePhilly
Marlborough, Massachusetts
Level Contributor
16 reviews
3 hotel reviews
5 of 5 stars Reviewed September 15, 2015

The hotel is central located, off route 495 and route 20. The rooms are clean and comfortable. The meeting spaces are good and comfortable. The pub and restaurant have good food and drinks and are priced reasonable.

Helpful?
Thank visitor77127
Walnut Creek, California
Level Contributor
123 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 stars Reviewed August 17, 2015

I stay regularly in Holiday Inn properties in California for business. They have been consistent in California. This property in Marlborough is thoroughly worn out. Desperately needs an upgrade. The room was just fine, but the hallways are "beat up" and dark, the pool was not anything I wanted to use and the fitness center was the most limited I... More 

Helpful?
Thank spazgirl
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear spazgirl, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the hallway condition, pool and the fitness center. We will address these concerns. We take all reviews positive... More 

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