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All 9 Marlborough hotels

Holiday Inn Hotel & Suites Marlboro

3.0 of 5 Hotel   |   265 Lakeside Avenue, Marlborough, MA 01752
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68%
Ranked #5 of 9 hotels in Marlborough
A recent review
5 of 5 stars reviewed 3 days ago
Hdrogue
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94 people have reviewed this hotel

Traveler rating
    20
    40
    19
    10
    5
See reviews for
22
8
11
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed yesterday NEW

MAJOR SECURITY ISSUE! The doors don't lock on many of the rooms. I know this because after letting them know about room #1, they switched me to a second room with the SAME issue. It turns out you need to change the batteries in the doors & the hotel staff wasn't trained properly on this. I rarely write scathing reviews.... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My family and friends have stayed at this hotel several times and every time we have a wonderful stay! The staff is especially friendly and make us feel like family! The food is excellent as well! My 9 year old wishes we could live there! Lol!

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Kansas City, Kansas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The kids enjoyed the indoor pool and we used the workout facility. I used it just a short bit, as it was hot as blazes in there. Hallways were super-hot, too. Room was comfy, clean, cool. Beds were great. Ate breakfast in the hotel restaurant. Huge portions! Very good, too. Super-reasonable prices. $15 for one adult and three kids and... More

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Sanford, Maine
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been staying at Holiday Inns on a regular basis since 1991 and I have to say that the Holiday Inn and Suites in Marlborough Massachusetts by far, exceeds all my expectations. The staff is friendly and eager to help when needed. The lounge has a great atmosphere and is staffed by some of the greatest people you will... More

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Wetumpka, Alabama
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our group stayed here for an ice skating event for the last week of July. There's nothing bad I can say about this place. The staff was accommodating to any of our needs. The breakfast was good and consisted of eggs, potatoes, bacon, sausage, fruit, cereals, pastries, breads and drinks. The drive into Boston from the hotel isn't bad and... More

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GM265, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Preston, Thank you for taking the time to share your thoughts with our tripadvisor friends! It was a pleasure to have you and family at the hotel and we hope to see you all again during the next competition. More

Arlington, Virginia
Top Contributor
51 reviews 51 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If 38 miles from Boston constitutes "near the city center" then Yes, otherwise it is 38 miles from Boston harbor. My daughter wanted to sight see Boston before starting her week long summer program so we stayed here for 2 nights, breakfast was free and plentiful. We had a quick check-in, staff was good and helpful on local things to... More

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pictures could be very deceiving.. That sums up my experience. Its an okay hotel, clean, neat.. with the basics, Coffee machine, Ice makers and clean bathrooms and fairly new carpets etc.. but I guess from the pictures (on Hotel.com) i had expected much more bang for my buck. As the saying goes if it sounds (or seems) too good to... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear devinewise, Thank you for your stay and leaving us feedback. I am glad you appreciated the cleanliness of our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you were not fully satisfied with the room accommodations received. We hope that you give us a chance in the future... More

Portland , Maine
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the only place to stay for a great nights sleep , Great food in the Restaurant / Bar , All the employees from the front desk , Restaurant / Bar , Maids, Maintenance , Night Security and Most of all the Management team , all treat you like family. That why I would stay no where else when... More

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DOVER
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Just checked in for 5 nights of Smelly room and scary people hanging out in parking lot. Really and they have a Tripavisor plaque on front desk. I am booked for 5 days get a room no fridge? WoW gonna be a week that I won't forget. Nightmare on Lakeside Ave.............Might be a horror movie here anyone have Stephen Kings... More

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GM265, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Hungry1958, We are so sorry you have had such a negative first impression of our property; I assure you, you could not be more mistaken. Please feel free to return my call and I will be happy to move your room and add a micro-fridge for your convenience. There is no reason for you to feel unsafe in the... More

Senior Contributor
26 reviews 26 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here after a concert at the Xfinity Center. We checked in after midnight and were checked out by 10 AM so we really weren't there very long. The rooms were spacious, clean, and the beds were comfortable. I would not hesitate to stay here again.

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Additional Information about Holiday Inn Hotel & Suites Marlboro

Address: 265 Lakeside Avenue, Marlborough, MA 01752
Phone Number:
Location: United States > Massachusetts > Marlborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Marlboro 3*
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Also Known As:
Holiday Inn Hotel And Suites Marlboro
Holiday Inn Marlborough
Marlborough Holiday Inn

48 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Bordering on the MetroWest region of the State, the smoke-freeHoliday Inn Hotel and Suites in Marlborough is at the Crossroads of New England in central Massachusetts. Situated on Rt. 495, minutes from Route 290 and the Mass Pike, Route 90, the hotel is surrounded by industry leaders in the fields of bio-tech, high-tech, finance and defense.We offer 153 well-appointed rooms and 20 spacious two-room suites. Suites feature a kitchenette, dining area, living room, and a king bedroom. Standard rooms include our kings and rooms with 2 double beds. Whether traveling for business or with family, our rooms are designed to fit your needs. Our 2nd and 3rd floor rooms are completely renovated with the rest of our rooms and suites scheduled for completion before summer. Hotel amenities include free parking, fitness center, indoor pool, restaurant, room service, lounge with pool table and big screen TV, on-site laundry, valet, ATM and business center. The hotel is completely smoke-free. Complimentary shuttle service is available to local companies as well as restaurants and shopping within a 5 mile radius. Downtown Boston, home of the Boston Red Sox, Bruins and Celtics and the TD BankNorth Garden, is within 40 minutes. Round trip van service to Logan Airport is available for a fee. Worcester, home of many colleges, the arts, hospitals and the DCU Center, is less than 18 miles away. The New England Sports Center is within 4 miles. ... more   less 
Number of rooms
173

Questions & Answers

Questions? Get answers from Holiday Inn Hotel & Suites Marlboro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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