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All 9 Marlborough hotels

Holiday Inn Hotel & Suites Marlboro

3.0 of 5 Hotel   |   265 Lakeside Avenue, Marlborough, MA 01752
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Ranked #5 of 9 hotels in Marlborough
A recent review
4 of 5 stars reviewed 2 days ago
drj17011 Harrisburg, Pennsylvania
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84 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Harrisburg, Pennsylvania
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Wanted a place to stay after a long drive avoiding the traffic headaches of Boston. This fit the bill nicely. Very nice, large room with two very comfortable beds. Staff was fine. Breakfast which was included in the package was ok, not great. Downtown Boston was about 40 minutes away which made for an easy drive in the morning. Made... More

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Albany, New York
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I chose this hotel using Priceline's 'Express Deals'. The rooms were clean, updated and comfortable. Free parking and good wifi services were included. No refrigerator in the room was a bit of a minus. Very clean bathrooms. Nice bedding. The room was quiet and the beds were very comfortable. The facility is close (less than a mile) to restaurants, grocery... More

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Tenbury Wells, United Kingdom
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed June 7, 2014

We booked a king suite and were not disappointed. The room was huge, with a separate bedroom with its own flat screen TV, so I didn't have to argue with the other half about what we watched as he could watch the one in the sitting area. The kitchen was well appointed, with a dining table that doubled up as... More

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South Carolina
Top Contributor
80 reviews 80 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 5, 2014

The staff was very helpful in making our stay great. The room was nice, comfortable, and clean. We stayed three days and felt at home the restaurant was disorganized in getting the order and then getting it right. Only on our last day we found a waitress who did very well. We were very pleased with all desk staff. Being... More

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London, United Kingdom
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 16, 2014

Very spacious room which was clean and comfortable, friendly staff and a restaurant in the hotel which is convenient to go to in the evenings. The staff in the hotel helped to call me a taxi when I arrived at the train station (and the taxi company were reliable and helpful). Would definitely recommend for people on business trips.

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Trenton, New Jersey
1 review
4 of 5 stars Reviewed May 10, 2014

Friendly staff. Front Desk staff were great! I had a suite, which was more than enough but a very nice gesture. The beds could have been a little more comfortable. Too firm for my liking. Overall, a nice experience and I would stay again.

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1 review
5 of 5 stars Reviewed April 19, 2014

I stayed at the hotel April 16 through 17th 2014. I had read the prior reviews of this hotel and was leery. My stay was absolutely wonderful and the staff was great. My room was very clean. I was part of a program held at the hotel and the banquet staff was wonderful as well.

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Montreal, Canada
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed April 7, 2014

The location is great, the building is all right (although it took me almost 10 minutes to get from my room to the front desk). The front desk is efficient. Now for the problems: 1. Upon check-in, after a long walk to my room, I opened the door just to be hit in the face by a furnace-like air. Somebody... More

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Boston, Massachusetts
Top Contributor
130 reviews 130 reviews
21 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed April 3, 2014

Stayed at the Holiday Inn for location (mid way to our trip to Ct) and right off rte 495. Also about 5-10 minute drive to many good restaurants. Front desk clevans as very pleasant and accomodating. We were upgraded to a good sized suite on 4 th floor since we're are IHG International Ambassdor level . Hotel was very busy... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Marilyn K, Thank you for being an IHG Rewards Club Ambassador member and for leaving us a feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, comfortable rooms and featured amenities. It's regrettable to hear that your stay was... More

Hopewell Junction, NY
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 3, 2014

Stayed at this hotel the weekend of March 1st. Hotel staff was very hospitable and patient with a hotel full of hockey players. My big complaint is regarding the sleeper sofa mattress. It was the worst sofa I have ever slept on. The springs were coming out and jabbing me in the back. I called the front desk and they... More

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GM265, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Travelmom555, I would like to thank you for taking the time to share your experience with our friends. I'm happy you and your family felt welcomed by the staff however it is disappointing to hear about your experience with the sofa bed mattress. There is always something we can improve upon and we will look to improving that area... More

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Additional Information about Holiday Inn Hotel & Suites Marlboro

Address: 265 Lakeside Avenue, Marlborough, MA 01752
Phone Number:
Location: United States > Massachusetts > Marlborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Marlboro 3*
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Also Known As:
Holiday Inn Hotel And Suites Marlboro
Holiday Inn Marlborough
Marlborough Holiday Inn

48 photos of this hotel

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Room/suite (15)
Bathroom (2)
Dining (2)
Hotel & grounds (1)
Other (1)

Management photos: Courtesy of the property manager

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Room/suite (13)
Hotel & grounds (6)
Pool/beach area (2)
Dining (1)
Other (6)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Bordering on the MetroWest region of the State, the smoke-freeHoliday Inn Hotel and Suites in Marlborough is at the Crossroads of New England in central Massachusetts. Situated on Rt. 495, minutes from Route 290 and the Mass Pike, Route 90, the hotel is surrounded by industry leaders in the fields of bio-tech, high-tech, finance and defense.We offer 153 well-appointed rooms and 20 spacious two-room suites. Suites feature a kitchenette, dining area, living room, and a king bedroom. Standard rooms include our kings and rooms with 2 double beds. Whether traveling for business or with family, our rooms are designed to fit your needs. Our 2nd and 3rd floor rooms are completely renovated with the rest of our rooms and suites scheduled for completion before summer. Hotel amenities include free parking, fitness center, indoor pool, restaurant, room service, lounge with pool table and big screen TV, on-site laundry, valet, ATM and business center. The hotel is completely smoke-free. Complimentary shuttle service is available to local companies as well as restaurants and shopping within a 5 mile radius. Downtown Boston, home of the Boston Red Sox, Bruins and Celtics and the TD BankNorth Garden, is within 40 minutes. Round trip van service to Logan Airport is available for a fee. Worcester, home of many colleges, the arts, hospitals and the DCU Center, is less than 18 miles away. The New England Sports Center is within 4 miles. ... more   less 
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