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Holiday Inn Hotel & Suites Marlboro

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265 Lakeside Avenue, Marlborough, MA 01752
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Holiday Inn Hotel & Suites Marlboro
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Holiday Inn Hotel & Suites Marlboro
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124 Reviews from our TripAdvisor Community

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Traveler rating
    30
    49
    26
    10
    9
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38
9
11
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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    (26)
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Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago

The room was very clean, but not the hallways. However, compared to other hotels our team has stayed at, this one really didn't meet my standards. The beds are very small, so don't think you're going to be able to be able to put two kids in the same bed. Barely enough room for the extra cot. Fan did not... More 

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Boston, Massachusetts
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

clean and quiet room. Common areas are dated without a lot of amenities. A reasonable price for the area thus don't expect lavish decor. Friendly service. Very good location with easy access to 495 without the noise. Beds were comfortable and towels/sheets were clean and soft. free internet and decent cable.

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Fort Wayne, Indiana
Level Contributor
17 reviews
6 hotel reviews
1 of 5 stars Reviewed June 23, 2015

Carpet was so dirty the bottoms of my white sox got dirty also. The shower exhaust fan does not work. The shower itself sprays is much water is leaks around the edges. The toilet does not stop running water into you jiggle to handle.

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Steve0451, Thank you for leaving feedback about your recent experience with us. I am sincerely sorry to see that this stay did not suit your standards due to the maintenance levels on site being a disappointment. I'd love to regain your faith and our brand so I have sent you a private message in order to obtain more details... More 

Travelers are raving about these Marlborough hotels

Westfield, MA
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 20, 2015

No problem finding the place as it's directly off 495. The location makes it an easy drive to shopping or restaurants in Marlborough or Hudson. It's about a half hour north of Great Woods (Xfinity), all highway. Plenty of free parking. Be advised- there's a senior center in the very early stages of construction next door, though we didn't witness... More 

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Easton, United States
Level Contributor
3 reviews
1 of 5 stars Reviewed June 11, 2015

First know that I am a platinum member and this week will spend five nights in various holiday inns . I spend at least three nights a week sometimes more so I have good familiarity with what to expect . This hotel was very dirty - there was hair in my bed from someone let been there previously. the carpet... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Matthew E G, Thank you for being an IHG Rewards Club Platinum Elite member and giving us your feedback. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. I am sorry to hear that there were certain aspects of your visit that did not meet your standards in particular the room cleanliness... More 

minnesota
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 10, 2015 via mobile

Why stay at this hotel... It's a cookie cutter Holiday Inn? The rooms have been updated and are standard fare. The restaurant is so so. The fitness center is eh ok. All stuff that you can find anywhere else. So why am I giving this place 5 stars well if are still reading its in the title. They did everything... More 

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Corpus Christi, Texas
2 reviews
5 of 5 stars Reviewed June 10, 2015

We came to town to visit family and stayed at this hotel. We had a great time! From the friendly staff at the desk to the housekeeping team, what a great experience! The lounge menu had lots of great choices and the pool area was very clean. I would definitely stay here again!

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Framingham, Massachusetts
1 review
5 of 5 stars Reviewed June 9, 2015

Was in town for a soccer tournament, the hotel was very busy, yet they made us feel like we were their only guests! Restaurant staff was very personable and accommodating. There was a wedding taking place during our stay, my kids enjoyed seeing the bride walk through the lobby, they commented she looked like a princess. We also ate in... More 

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1 review
5 of 5 stars Reviewed June 9, 2015

My family and I had a great experience at this hotel! The room was clean, the staff was awesome! I will definitely be coming back here next time I need to stay in the Metro west area! The pool and restaurant were great!

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Calgary, Canada
1 review
5 of 5 stars Reviewed June 9, 2015

Our kids play hockey and we stay at alot of hotels. This Holiday Inn is has the friendliest staff and is very well maintained. They are newly renovated and the food is good too. Our kids loved the pool. I would highly recommend this hotel to anyone looking for a clean and affordable accommodation.

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