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All 9 Marlborough hotels

Holiday Inn Hotel & Suites Marlboro

3.0 of 5 Hotel   |   265 Lakeside Avenue, Marlborough, MA 01752
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Ranked #6 of 9 Hotels in Marlborough
A recent review
3 of 5 stars Reviewed September 2, 2014
Michele M New Hartford, New York, United States
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98 reviews from our community

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    42
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Hartford, New York, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

We stayed for a recent hockey tournament with games at the NESC and. Northstar youth complex. Thus hotel had easy drives to both rinks and was only about a half hour drive into the city of Boston for a night off. Hotel bar closed too early though (11pm).

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Michele M, Thank you for choosing our hotel for taking the time to write a review. We strive to give great and impressive service to all of our guests and it makes us happy to read that you found our location convenient for your travel needs. The feedback we receive from our valued guests, like you, enables us to... More

Venetia, PA
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed September 1, 2014

I stayed with my family for a 3 day hockey tournament in Marlborough. We have been doing travels 10-15 weekends a year for last 12 years. This hotel was a bit pricey for the large group we brought but the staff was accomodating to our needs and nice to players. The breakfast was fresh, warm and tasty, gym was okay... More

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Fond du Lac, Wisconsin
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

Our family went out East looking at universities for our daughter. We looked at the prices in Boston and WOW…they were expensive. This hotel was a great place to stay at a reasonable price. It was easy to get to, had a nice breakfast that was included, and great service.

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Gurgaon, India
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 23, 2014

The hotel is located at a perfect point in the small suburb of Boston...you have multiple options to eat out if you want and order in as well along with the hotel's own food-place that offers decent b'fast and dinner (though if you stay for a while you get bored with the same options in breakfast and desperately look for... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Pooja J, Thank you for taking the time to write your review regarding your stay. I am delighted to note that despite issues with some of our amenities and services, you were still able to enjoy your stay. I apologize for the shortfalls, nevertheless, we are very pleased that you were satisfied with most of our amenities. Your satisfaction... More

A TripAdvisor Member
1 of 5 stars Reviewed August 21, 2014

MAJOR SECURITY ISSUE! The doors don't lock on many of the rooms. I know this because after letting them know about room #1, they switched me to a second room with the SAME issue. It turns out you need to change the batteries in the doors & the hotel staff wasn't trained properly on this. I rarely write scathing reviews.... More

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1 review
5 of 5 stars Reviewed August 19, 2014 via mobile

My family and friends have stayed at this hotel several times and every time we have a wonderful stay! The staff is especially friendly and make us feel like family! The food is excellent as well! My 9 year old wishes we could live there! Lol!

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Kansas City, Kansas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 8, 2014

The kids enjoyed the indoor pool and we used the workout facility. I used it just a short bit, as it was hot as blazes in there. Hallways were super-hot, too. Room was comfy, clean, cool. Beds were great. Ate breakfast in the hotel restaurant. Huge portions! Very good, too. Super-reasonable prices. $15 for one adult and three kids and... More

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Sanford, Maine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

I have been staying at Holiday Inns on a regular basis since 1991 and I have to say that the Holiday Inn and Suites in Marlborough Massachusetts by far, exceeds all my expectations. The staff is friendly and eager to help when needed. The lounge has a great atmosphere and is staffed by some of the greatest people you will... More

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Wetumpka, Alabama
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 4, 2014

Our group stayed here for an ice skating event for the last week of July. There's nothing bad I can say about this place. The staff was accommodating to any of our needs. The breakfast was good and consisted of eggs, potatoes, bacon, sausage, fruit, cereals, pastries, breads and drinks. The drive into Boston from the hotel isn't bad and... More

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GM265, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Preston, Thank you for taking the time to share your thoughts with our tripadvisor friends! It was a pleasure to have you and family at the hotel and we hope to see you all again during the next competition. More

Arlington, Virginia
Top Contributor
52 reviews 52 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 4, 2014

If 38 miles from Boston constitutes "near the city center" then Yes, otherwise it is 38 miles from Boston harbor. My daughter wanted to sight see Boston before starting her week long summer program so we stayed here for 2 nights, breakfast was free and plentiful. We had a quick check-in, staff was good and helpful on local things to... More

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Additional Information about Holiday Inn Hotel & Suites Marlboro

Address: 265 Lakeside Avenue, Marlborough, MA 01752
Phone Number:
Location: United States > Massachusetts > Marlborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Marlboro 3*
Number of rooms: 173
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Also Known As:
Holiday Inn Hotel And Suites Marlboro
Holiday Inn Marlborough
Marlborough Holiday Inn

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