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Quality Inn

2.0 of 5
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880 Donald Lynch Blvd, Marlborough, MA 01752 (Formerly Super 8 Motel Worcester - Marlborough)
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Quality Inn
Best prices for: 1 room 1 guest
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Ranked #7 of 9 Hotels in Marlborough
A recent review
5 of 5 stars reviewed 4 weeks ago
Lynn K Hudson, New York
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42 reviews from our community

Traveler rating
    11
    6
    10
    5
    10
See reviews for
13
6
4
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (42)
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    (8)
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    (11)
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Hudson, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Staff at this Quality Inn are superb. Very helpful and did a great job making us feel welcome during our time driving through MA. I travel alot for business and it is nice to see a hotel treat mine as one of theirs. Helped with directions, faxes and scheduling, even called my restaurants when I was running late for our... More 

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Tampa, Florida
1 review
5 of 5 stars Reviewed April 13, 2015

On our way to Maine,we decide to stop due to bad weather. Hotel was nice and clean,staff was all smiles. Will recommend this hotel. Sonny was great at departure gave all the information and directions we needed. Paul was knowledgable about the area. First time using tripadvisor and hope to do more reviews.

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White Plains, Ny
Reviewer
5 reviews 5 reviews
5 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed March 31, 2015

We stayed there one night and moved out. One of our players found bed bugs on the corners of her mattress and they changed hotels. We spoke to someone at the front desk (of Indian decent) and he first said he was the owner, then he said he was the manager. Our room was not very clean, the hall carpet... More 

Was this review helpful? Yes 1
Yatin P, General Manager at Quality Inn, responded to this review

Thank you for sharing your recent experience, however we need to obtain more information regarding this issue. We take this issue very seriously and have preventative measures to ensure this does not happen. We need to investigate and address this immedately for future guests if there are signs. We are also performing a full property inspection by Orkin. Please contact... More 

1 review
5 of 5 stars Reviewed February 4, 2015

Great hotel. Been here twice. And my recent trip they added new fancy bed covers. As well as new carpets. And as always they have friendly staff who work to make my stay a great one. When I had questions they answered them quickly and professionally. I come in the area a few times a year now. And plan on... More 

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Revere, Massachusetts
1 review
3 of 5 stars Reviewed January 30, 2015

I work for a utility company and when there is a storm I stay at the quality inn because I have a long commute, this past storm 2015 I had the pleasure of meeting Luke, he seemed to be there from the time we checked in on Tuesday Jan 27th. Every time we entered he was there with a smile... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 18, 2015

Jan 18, 2015 Checked in around 1:30 am. Clerk was friendly but incompetent. So tired and just wanted to go to bed. Took over 15 minutes to just get the key and still didn't get the rewards credits for the stay. (He didn't know how). Opened the door to find a puddle of water in and around the bathroom. Back... More 

Was this review helpful? Yes 2
Yatin P, Manager at Quality Inn, responded to this review

Please provide more information so we may address issues indicated above. More 

Senior Contributor
27 reviews 27 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 17, 2014

Stopped overnight while traveling from Nova Scotia. Had been driving for way too any hours so I just wanted a clean bed at a reasonable price. All needs were met. Olive Garden close to facility. My only complaint was the lack of water pressure from shower. Most of water ran through the faucet and not the shower.

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 1, 2014

Place is great for a hotel party. But as normal people just trying to sleep, it was hell. The bed wasn't comfortable, it didn't get quiet until roughly 4am. Breakfast was awful. Better off to pay more for a decent night's sleep.

Was this review helpful? Yes 1
Washington DC
Contributor
19 reviews 19 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed June 11, 2014

At face value, this Quality Inn, though out of the way, seemed an ok night stop while my son and I were touring colleges. While reading in bed I caught movement out of the corner of my eye. Hopping out and pulling back the covers I found several bedbugs at a range of developmental stages. This infestation will not be... More 

Was this review helpful? Yes 1
Yatin P, General Manager at Quality Inn, responded to this review

Dear valued guest, I wanted to inform you that Quality Inn & Choice Hotels International care greatly about every guests experience. We take hotel hygiene and sanitation very seriously. As a result, Quality Inn has established very strict standards for all of it's hotels that either meet or exceed Public health department regulations, including pest control. In the unusual event... More 

Albany, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2014

I had come to Marlborough for my granddaughter's dance recital and the hotel was a nice, quiet oasis after all the music and activity. The room was comfortable and I was glad to see the microwave and refrigerator. The manager, Mr. Patel, was kind enough to give me directions to local stores so that I could purchase flowers and a... More 

Was this review helpful? Yes 1
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Prices are for 1 room, 2 adults
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