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All 9 Marlborough hotels

Courtyard by Marriott Boston Marlborough

3.0 of 5 Hotel   |   75 Felton Street, Marlborough, MA 01752
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Courtyard by Marriott Boston Marlborough
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63%
Ranked #4 of 9 hotels in Marlborough
A recent review
3 of 5 stars reviewed 2 days ago
BexRN Hamburg, New York
  • Reviews (50)
  • Photos (18)
  • Amenities
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  • Room tips (9)
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50 people have reviewed this hotel

Traveler rating
    10
    21
    14
    4
    1
See reviews for
17
3
3
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
Hamburg, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Our recent stay here was very average. We have no complaints, but nothing was great about it either. Our room was clean and fairly updated. The room was a bit noisy overnight as you can here the highway that is directly behind it. The rooms use ceramic coffee mugs which grosses me out because they simply get wiped out by... More

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Philadelphia, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago NEW

I am a huge Marriott fan. First stay here. Everything clean and fresh, except the 2-week old air conditioning unit. The compressor is chugging away so loudly that we had to shut it off for the night so we could sleep. Maintenance man could not determine the problem and the hotel is filled so we're SOL tonight. Also, the bulk... More

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Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for your recent stay with us and for taking the time to review your experience on TripAdvisor. Please accept my sincere apology for the inconveniences you experienced during your stay.We have taken corrective actions, training for A/C unit and WIFI trouble shooting to prevent these errors from happening again. I also apologize you were unable to get a... More

Philadelphia, Pennsylvania
Top Contributor
67 reviews 67 reviews
56 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Not sure if I was there on a bad day but I got a very bad wifi. Spotty to say the least. People at reception showed some understanding, but there was very little they could do. Other than that, the hotel is conveniently located in terms of highway access. And the rest is just what you already know of any... More

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Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for letting us know about the poor WIFI connection. Please accept my apology for the inconveniences you experienced . We were able to identify the problem due to your comment.. It is only when we recieved comments such as yours that we able to improve our services.Thank you again for letting us know about your stay, and I... More

Phoenix, Arizona
Top Contributor
72 reviews 72 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would not recommend staying here if you're planning to tour Boston. You'll have to pay tolls along the way and it is a 40 minute drive in non-rush hour traffic. I was here for a wedding in Southborough which was perfect. The room smelled like it used to be a smoking room and the scent still lingers. But the... More

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Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you fro taking the time to let us know about your stay with us. We welcome comments about our hotel especially when we exceed our service standards. it is only with comments suchas yours that we can only get better. Thank you for staying with and we hope to see soon. Mary More

Dallas, Texas
Top Contributor
98 reviews 98 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The property look fairly new, and may be nicer than most Courtyards, however there were several fails in service this last trip. First off, they ignore the profile preferences, One on my important requests is 100% feather pillows. When I tried to turn in that first night, I had nothing but what I call beach ball pillows, the opposite of... More

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Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for your recent comments regarding your stay at the Marlborugh Courtyard. We welcome comments about hotel and are ,of course, very concerned when a guest is dissatisfied in any way. Although, we strive for perfection, we can at times fall short of the mark. It is from comments such as yours that we are able to improve pir... More

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Very accommodating staff and facility..plenty of food options close by, and easy access to major highway. Room was comfy, fitness room was decent, and pool was fine, albeit small. Great parking on site-free!! Little market is a bit pricey, but forgery store is right around the corner.

Was this review helpful? Yes
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for your review on your recent stay. I have shared your review and comments with my staff and your kind words are very appreciated. I sincerely hope we will see you soon when traveling to the Marlborough area. More

Malvern, Pennsylvania
2 reviews
3 of 5 stars Reviewed June 22, 2014

My family & I stayed here last night as a stopover while traveling north. We got a great rate, and requested a rollaway, and everything was there when we checked in. However, when we got our DD to bed, a group of people came into the next room and we heard their conversation like they were standing next to our... More

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Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for taking the time to let us know about your recent stay with us. Please accept my apologies for the inconveniences you experienced . As a result of your review we are investigating options for soundpoofing. Again, thank you for letting us know of your stay with us , and I certainly hope you will give us an... More

Geneva, Switzerland
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed June 15, 2014

The hotel is not very well located if you are looking to visit Boston. The closest T station is located at a good 10 min walk and it is not the safest line / stop in the city. The rooms are spacious, so are the bathrooms.

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Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for taking the time to review the Marlborough Courtyard. I understand that you were disappointed in the location of the hotel and not being in downtown Boston. Our location is 27 miles outside of the city with nearest T line being 8 miles away. The hotel is located in a residential neighborhood. I am sorry for the miss... More

Midwest City, Oklahoma
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

Can't really go wrong with that can you? Friendly staff, clean comfy rooms. I always enjoy my stay here. The one thing I'd like to see is full HD tv but then you usually don't get that anywhere. Free USA Today daily.

Was this review helpful? Yes
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for taking the time out of your busy day to let us know about your recent stay.We welcome comments about our Hotel and are very happy when we have satisfied guest. In the future if your travel plans bring you back to Marlborough, I hope you will give us the opportunity to serve you again. Sincerely, Mary Simone... More

Northborough, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 28, 2014

Staying at the Courtyard in Marlborough MA is really staying at Mary's Marriott. Mary Simone is the general manager there and has been there for over 10 years and she treats all her guests there as if they were guests at her house. She has also employed that attitude in all her employees as well. She has competitors on Route... More

Was this review helpful? Yes
Mary S, Front Office Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for taking the time to complete a survey regarding your most recent stay with us! We are delighted that your stay with the Courtyard Boston Marlborough was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that... More

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Additional Information about Courtyard by Marriott Boston Marlborough

Address: 75 Felton Street, Marlborough, MA 01752
Phone Number:
Location: United States > Massachusetts > Marlborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Boston Marlborough 3*
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Also Known As:
Courtyard By Marriott Boston Marlborough Hotel Marlborough
Marriott Marlborough
Courtyard Marlborough
Courtyard Boston Marlborough
Marlborough Courtyard
Marlborough Marriott

18 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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Hotel & grounds (3)
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Room/suite (3)
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Other (11)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
202

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