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Courtyard by Marriott Boston Marlborough

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75 Felton Street, Marlborough, MA 01752
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Courtyard by Marriott Boston Marlborough
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Courtyard by Marriott Boston Marlborough
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78 Reviews from our TripAdvisor Community

Traveler rating
    17
    35
    20
    5
    1
See reviews for
23
5
4
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Morganville, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago NEW

We were a large group who came together after the evening wake to share memories and stories about early family and college years. As more people came I to the lounge area, the staff would move chairs, shift tables etc due to the group,s desire to keep including newcomers and widen the circle of friends. The warmth, compassion and efficiency... More 

Was this review helpful? Yes
Ottawa, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed at hotel for a weekend during a hockey tournament. The accommodations were nice - standard for Marriott – modern and clean. Rooms were quiet (overlooking parking lot at back/side). There was a small fridge in the room which I did not see in the room description so that was nice to have. Free wifi worked well. Breakfast was not... More 

Was this review helpful? Yes
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for taking the time to let me know what happened during your stay. It is only with comments such as yours that we can only get better. I apologize for what has happened,I have reviewed your comments with my staff and assure you this is not our normal service standards. Thank you again for your comments. More 

Ottawa, Canada
Top Contributor
99 reviews 99 reviews
37 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for an excellent group rate for kids hockey tournament. Very nice accommodations for the price.. Reception friendly and accommodating..quiet location ..close to eateries Comfortable,clean rooms,flat screen tv..good wifi..what more can you ask for? No breakfast included,but available ; can't comment since we didn't partake.

Was this review helpful? Yes
Half Moon Bay, California, United States
Top Contributor
119 reviews 119 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have to say the staff was very friendly, but overall this wasn't the best Courtyard by Marriott I have stayed in. First off the room had an odd odor, like someone smoked in it. In all fairness I didn't complain about it so they might have moved me. The biggest issue I had was terrible internet. They had a... More 

Was this review helpful? Yes
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for taking the time to review your recent stay with us. The staff and I are very concerned when a guest is dissatisfiend in any way. I will not offer any excuses for the problems you encountered with our Internet provider because there simply are none for poor service. I have personally spoke to the owner of the... More 

Marlborough, Massachusetts
Top Contributor
187 reviews 187 reviews
27 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The front desk staff is cordial and efficient. Our room overlooked the canopy of the main entrance. The noise from the AC or heating units on the roof below the rooms can be heard. The restaurant staff is helpful and accommodating to specialize food needs. The heater in the room was noisy and the mattress needs to be changed (it... More 

Was this review helpful? Yes
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for your recent stay with us and taking the time to review your experience on TripAdvisor. We welcome comments about our hotel and are,of course , very concerned when a guest is dissatified in any way. Please accept my apologies for the inconveniences you experienced during your stay. Upon receipt of your review, we have been able to... More 

Singapore, Singapore
Top Contributor
917 reviews 917 reviews
260 hotel reviews
450 helpful votes 450 helpful votes
3 of 5 stars Reviewed April 9, 2015 via mobile

Returned here for a business meeting. Got a room with twin beds despite my king bed booking, but I was ok with that. It was still very cold despite the time of year and I turned on the heater. Had the tv on and loud and didn't hear the heater. When I was about to go to bed and turned... More 

Was this review helpful? Yes 1
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for taking the time to review your recent stay with us. We welcome comments about our hotel and are, of course, very concerned when a guest is dissatisfied in any way. I sincerely apologize for the inconveniences you experienced. I can assusre this is not our normal service that you experienced. I sincerely hope that you will give... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2015

I frequent this hotel for my job training in Marlborough, MA. The hotel is always incredibly clean, and the staff is incredibly friendly amd accommodating. The look of the hotel is a bit corporate, subdued browns, orange and red, but very neat and welcoming in it's own way. Great facilities include a pool and wellness center. Wireless is free amd... More 

Was this review helpful? Yes 1
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for choosing to stay with us recently and taking the time to offer us some valuable feedback on your experience . We appreciate your feedback and are pleased to hear you enjoyed your stay. We certainly hope we can serve you again if your travel plans bring you back to Marlborough. Sincerely, The Staff of the Marlborough Courtyard More 

Galway, Ireland
Top Contributor
65 reviews 65 reviews
40 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 20, 2015

Really enjoyed this hotel. Fabulous cookies at the desk and chocolates in the foyer every evening after a hard days work. You could just take them and they were scrumptious. The rooms were very spacious. I had breakfast there every morning where I had a lovely omelette made by the chef. I had dinner there one of the nights and... More 

Was this review helpful? Yes 1
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for choosing our hotel to stay in while traveling to Marlborough. I have shared your wonderful comments with my staff. My staff and I really appreciate that you took time out of your busy day to write such a winderful review. Hope to see you soon. Sincerely, Mary Simone More 

North Providence, Rhode Island
Top Contributor
93 reviews 93 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 12, 2015

This Courtyard is neat and clean, the staff is very polite and attentive, the hotel is a bit older but well maintained. The only odd thing about this location is there are only basic amenities in the rooms, just shampoo, condition, and soap, nothing more. If you are used to additional in room amenities, you won't get them here. We... More 

Was this review helpful? Yes
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for your recent comment regard your stay at the Marlborough Courtyard. Our goal is to provide quality service and products. Obviously we have failed to live up to our commitment. I can assure you we are working on improving our in room products. Again thank you for your comments. Sincerely, Mary More 

Northfield, Massachusetts
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2015

I found the hotel to be very nice the room was fairly small which was fine with my husband and I it was very clean very quiet at night and fulfilled all my expectations as was the price which we got through Hotels.com. Very happy. Did not include breakfast from hotel restaurant which I do not care for anyway. Overall... More 

Was this review helpful? Yes 1
Mary S, General Manager at Courtyard by Marriott Boston Marlborough, responded to this review

Thank you for taking the time to review your recent stay at the Marlborough Courtyard. We are so happy that you enjoyed your stay. Again, thank you for your comments. Sincerely, Mary Simone More 

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