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Embassy Suites by Hilton Boston Marlborough

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123 Boston Post Road West, Marlborough, MA 01752
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1 room 1 guest
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Embassy Suites by Hilton Boston Marlborough
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462 Reviews from our TripAdvisor Community

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Traveler rating
    264
    113
    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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  • German first
  • Italian first
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  • All months
    (462)
  • Mar-May only
    (106)
  • Jun-Aug only
    (152)
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    (123)
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    (81)
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Maine
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I am writing this review in hopes that my words can truly re-create how bad the stay was at this hotel. Over the past several years, my family and I have stayed here and we have sadly, watched it deteriorate before our eyes. Two weeks ago, while driving south, we stopped at the Marlborough Embassy to take a break from... More 

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Joleen E, Sales Administrator at Embassy Suites by Hilton Boston Marlborough, responded to this review

Dear dammish30, Thank you for sharing feedback on your recent stay at our hotel. We apologize for the unpleasant smell you encountered, as we strive to provide quality accommodations for each of our guests, especially our loyal, returning guests. As well, I regret that you were disappointed with the cleanliness of your room and I have shared your feedback with... More 

Chicopee, Massachusetts
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Family will be talking about this hotel for sometime and planning a weekend get-away. We reserved a block of rooms for my son's wedding this past weekend. The staff at the hotel was amazing and attentive. Even bringing bottled water to you while at the pool, handing out the our gift bags to arriving guests and making space in adjoining... More 

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Silver Spring, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was an excellent experience. The room is very nice; it even had a small balcony. The free breakfast buffet is fantastic; lots of choices and delicious food. The fitness room isn't huge but more than adequate for aerobic exercise and weights; the equipment is a very good brand (Precor).

Review collected in partnership with Embassy Suites Hotels

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Boston, Massachusetts
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel. Amazing service. Rooms very spacious and clean. Managers Reception had a great selection of snacks. Bonfire at night with smores. So nice. Grounds meticulous. Breakfast included chocolate chip and blueberry pancakes made to order. So much variety for breakfast that was included in your stay. Above and beyond. All of the staff was smiling and looking to accommodate... More 

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New York City, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Accessible room is not really accessible, lack of training and understanding of accessibility. Removable shower head locked and placed at the top, shower head hose too short, no shower bench available etc.

Review collected in partnership with Embassy Suites Hotels

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New York City, New York
Level Contributor
355 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times, and it has been consistent. The layout is multilevel, so the navigation may take a few tries to get straight.It is well-enough kept up, not new but clean. It is a bit dark in some of the rooms, but otherwise pleasant. The breakfast was good, with ample seating and selection. It is... More 

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Bayville, United States
1 review
4 of 5 stars Reviewed 1 week ago

Breakfast is great. In room service NOT so good. There are a few restaurants down the street that are easily better, and worth the effort. Do not get room service. We stayed in August, so maybe they will improve or fire the chef. This is a great chain and usually the food is not a problem except for this one.

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 1 week ago

close to everything, had all the fast food anybody would want around the hotel. Staff was great and helpful. Breakfast cook was a comedian. A bunch of other name hotels were in the area. close to major highways. lacked brochures of the area if you were not sure of what to do or where to go. If you go to... More 

Review collected in partnership with Embassy Suites Hotels

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Scranton, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Mike the breakfast cook is awesome! He was left alone to work on Saturday morning with a hotel full of starving people and did his job well above expectations. He made the orders correctly and made us all laugh while he was at it. The Hotel was great. The outdoor fire pit was the best feature of the Hotel and... More 

Review collected in partnership with Embassy Suites Hotels

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Nashua, New Hampshire
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was pleased with how clean and well appointed the rooms were. Although I was only there 2 nights, I could definitely stay at this hotel for an extended period. I needed a particular kind of room and the desk clerk took the time to try to locate one for me. I needed extra towels and they were delivered immediately.... More 

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