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All 9 Marlborough hotels

Embassy Suites Hotel Boston Marlborough

3.5 of 5 Hotel   |   123 Boston Post Road West, Marlborough, MA 01752
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Ranked #2 of 9 Hotels in Marlborough
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
kate12NYC New York
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368 reviews from our community

Traveler rating
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    92
    40
    12
    11
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159
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127
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
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New York
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a pleasant stay for two nights recently. The room was clean and all of the staff was very helpful and nice. We didn't take advantage of most of the amenities, however, because the place was chock-a-block full of hockey teams. The lines for happy hour and breakfast were more than we wanted to bother with. The first night... More 

Was this review helpful? Yes 1
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking the time to review our hotel! We are glad to hear you enjoyed your stay, and hope to see you again in the not too distant future! I will be more than happy to make a reservation for you on a less traveled weekend, If your travels bring you back to Marlborough please do not hesitate... More 

Cherry Hill, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The week prior to our arrival we were told there would be a turkey dinner on Thanksgiving night from 5:00 pm to 8:00pm. I call your hotel to see if I need a reservation because there were six of us traveling together. I was told a reservation was not needed. We arrived at 6:00pm pm to find you were all... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

am so sorry to hear you had a bad experience at our hotel. We aim for a high level of satisfaction with all of our guests, and we would like to prove to you that we can deliver. If your travels bring you back to Marlborough please do not hesitate to reach out to me directly, so I can assure... More 

San Rafael, CA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff is amazing. The hotel is clean. Made to order breakfast convenient. Boston is about 45 minutes away. I loved having a quiet sleep and a spacious suite/apartment for my fiancee and I to spread out.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Chapel Hill, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a great time at this hotel for 2 nights with the kids. We got a room upgrade with a fireplace which was fun on a snowy night. The kids enjoyed the pool and the evening snacks. We love the two rooms so we can stay up and put the kids to bed.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Freeville
Contributor
13 reviews 13 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Embassy Suites is always a great place to stay. I notice more and more weekends are taken up by large tour groups that overwhelm the complimentary services and make it very difficult to enjoy the time. A seperate buffet shoud be set up to service them allowing the non-tour people the relaxation they want on the weekend. They should also... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Avon, Connecticut
Top Contributor
132 reviews 132 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was very impressed with this hotel. Check in was speedy. They met our room requests. Our room was clean and tidy. Very quiet as well. The on property amenities of a restaurant and lounge were nice. The pool left a little to be desired. Unfortunately, we had to leave to early for breakfast. Bet it would have been good.... More 

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

New York, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel and our room was very clean. The beds were very comfortable. The pillows were a bit too soft for my taste but my daughter had no complaint. The breakfast was wonderful - chocolate chip pancakes and omlettes made to order for a highlight. There is a nice lounge area as well. We certainly would stay here again without... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Levittown, Pennsylvania
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for one night for business as it was very close to where I needed to be for work. The gentleman who checked me in gave me free wifi when I asked about adding it to my room, even though I didn't ask for it to be free. I very much appreciated his help. The room... More 

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking the time to review our hotel! We are glad to hear you enjoyed your stay, and hope to see you again in the not too distant future! More 

Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 4 weeks ago

Nice, central location... great breakfast, clean and comfortable. I would recommend this hotel for those that need to stay for a short or long stay. Front desk personnel were very helpful. Overall, a great place to stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2014

From the time you walk through the doors until you leave, you are treated well. I have stayed here previously and will do so on my next visit to the area. A coworker was with me and discovered a problem with her room. She reported it that night and received immediate attention. When she returned the room the next day,... More 

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

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Additional Information about Embassy Suites Hotel Boston Marlborough

Address: 123 Boston Post Road West, Marlborough, MA 01752
Phone Number:
Location: United States > Massachusetts > Marlborough
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Boston Marlborough 3.5*
Number of rooms: 229
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Also Known As:
Embassy Suites Marlborough
Marlborough Embassy Suites

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