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Embassy Suites Hotel Boston Marlborough

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123 Boston Post Road West, Marlborough, MA 01752
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Embassy Suites Hotel Boston Marlborough
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Embassy Suites Hotel Boston Marlborough
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425 Reviews from our TripAdvisor Community

Traveler rating
    241
    107
    47
    17
    13
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184
34
19
152
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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new jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were looking to book a night at a hotel because we drove up from New Jersey to pick up our grandson from St. Mary's H.S. in Southborough, Ma., and as we are 50+, we did not want to be too tired to turn around and go right back. My grandson also wanted to spend some time with his schoolmate... More 

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Hudson, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I needed a local place to stay while repair work from winter storms was being done on my house. I made a good choice with Embassy Suites. Spacious, clean and quiet. And had a Keurig machine (I'm an addict). Staff was very friendly.

Review collected in partnership with Embassy Suites Hotels

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bridgeport, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The room was spacious and clean. The hotel had a lot of activities for the family including making smores. The breakfast was fantastic so many options from fresh fruits to omelets. There's also a lot of restaurant in the area and a local super market. We enjoy enjoyed our stay and recommend this hotel to our friends.

Review collected in partnership with Embassy Suites Hotels

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Orlando, United States
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

Severely outdated rooms that is in desperate need of renovation. Carpeting is old. Do not stay on the atrium side as it can get extremely loud in the evenings/night time. Housekeeping leaves a lot to be desired as bathrooms were not cleaned during the stay and no refills on shampoo/conditioner. Complaints fall on deaf ears!

Review collected in partnership with Embassy Suites Hotels

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BOSMAES, Director of Sales at Embassy Suites Hotel Boston Marlborough, responded to this review

Dear Joe V, I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the noisy hallways/neighboring guests. I apologize if when brought to the attention of the Front Office we did not offer to change the location of your suite.... More 

Top Contributor
53 reviews 53 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Desk staff extremely accommodating, for what they have to work with. The hotel feels old and worn out. They can't do the reception with free drinks so they try to make up with appetizers - sorry it's a fail. The rooms are outdatedly furnished but you still have the suites with a fridge and microwave. I was in a wheelchair... More 

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Summit, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean hotel, very friendly to guests, nice furnishings, lots of activities for children. Complimentary breakfast was great. Originally our room stunk like smoke but they moved us right away to a fresh room.

Review collected in partnership with Embassy Suites Hotels

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New Jersey, United States
1 review
5 of 5 stars Reviewed 1 week ago

Spent the weekend at Embassy Suites w/ a hockey team in Marlboro. The rooms were excellent. The free breakfast was excellent and the wait staff and cooks were awesome! Hotel management was smart as they reserved a room for the kids to play knee hockey.

Review collected in partnership with Embassy Suites Hotels

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South Windsor, Connecticut, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at the hotel for a hockey tournament for 2 mights. I liked the room layout, it worked well to allow multiple activities going on. Like I could get some work done in one room while my son slept in the bedroom, or he could work at the desk and do some homework while I watched TV. The... More 

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Florida
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

The property is well located. It is very clean with very friendly & helpful staff. The complimentary breakfast is excellent offering a wide choice & omelets etc cooked to order. This is a real plus. Ample parking available. Our room was quite large and well laid out ie the suite also had a desk etc for business purposes.

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NJ
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There is a minimum standard of quality one expects from the brand of Embassy Suites, my favorite hotel chain. This location in Marlborough, Massachusetts does meet those standards but just barely so. The physical layout is very nice, grounds are beautiful and the reception staff pleasant. But the hotel needs a makeover. The carpeting seemed old and looked dirty at... More 

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