We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Hotel Boston Marlborough

3.5 of 5 123 Boston Post Road West, Marlborough, MA 01752
Hotel deals
Hotel website
Special Offer
Rates from just $129!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Embassy Suites Hotel Boston Marlborough
Professional photos View all
Browse nearby
Embassy Suites Hotel Boston Marlborough
Write a Review

381 reviews from our community

Traveler rating
    219
    94
    41
    15
    12
See reviews for
169
33
18
129
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (381)
  • Mar-May only
    (74)
  • Jun-Aug only
    (114)
  • Sep-Nov only
    (123)
  • Dec-Feb only
    (70)
All months
san jose, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

very good place in that area. breakfast is good, have many shops/restraint nearby. few not so good items: Internet is slow and require password which again take 5 mins to appear (login screen). Evening snacks have only chips, juice, etc. (if compare to Staybridge/ Marriot, those have very good options). And the room heating system was not up to the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Souderton, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

There was a hair in the tub (NOT MINE) and no shampoo, conditioner or soap ANYWHERE in the room when we arrived. The room was DUSTY! Even the carpet looked dusty. Curtains didn't work properly. Just a lot of money for a gross experience!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

I am so sorry you found your room unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We’d love to have you as our guest to ensure you have... More 

Milford, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for a hockey tournament. I was amazed at how patient every single staff person was at this hotel. The kids were all running around, not just our team but several others. They managed to serve a large number of hotel guests always with a smile.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Trumbull, Connecticut
1 review
4 of 5 stars Reviewed 4 days ago NEW

We had a great experience this weekend at the Embassy Suites. My favorite moments were the to die for egg omlets, the friendly staff (at one point handing out free ice cream to kids in the lobby & another point having a professional airbrush artist painting temporary tatoos), and the spacious rooms. I disliked the wait time for the elevators... More 

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Waterbury, United States
1 review
5 of 5 stars Reviewed 1 week ago

Premium King Suite: Clean room, large bedroom, good size common room which included a small fridge, microwave, Keurig K-Cup coffee maker & coffee, a bar sink. Pull out Sofa, 2 arm chairs, a desk and office chair. The wash basin, counter and mirror were located between the bedroom and toilet/shower room and two TVs. GREAT Staff! Great Breakfast! Quiet Room!... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

County Dublin, Ireland
2 reviews
2 of 5 stars Reviewed 1 week ago

decor is dated, rooms badly need a revamp There is a smoking first floor and rooms in higher floors smell of smoke that seems to permeate up through the building - really stinking. Keepng the fan going all the time seems to minimize the smell. I told reception and the response was they could spray air freshner!!! I expected to... More 

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Glastonbury, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We spent 2 days there and were very comfortable with the accommodations. We ordered food in room and were very satisfied with the quality of the food and attitude of the delivery staff. They even called us later to make sure we were satisfied.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great breakfast. Big hotel. Ample parking. Friendly staff. Great bar - but closes too early at night. 11 on weekdays and 11:30 on weekends. Laundry room available. Pool. Hot tub. There is a game room for the kids - with pinball, crane game, etc. Ask to be on the side where the restaurant and bar is. The other side of... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

East Coast Canada
Top Contributor
100 reviews 100 reviews
48 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The staff were so friendly and engaging, but friendliness can not make up for missing some of the basics. Our room was not clean. The dust was especially evident in the morning when we opened the drapes. One of our towels trim was shredded and gaping away. The kicker was the old tennis ball found when we opened the drapes.... More 

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

hartford, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel does a nice job taking care of a large group for tournaments. The kids love it and look forward to it every year! We always enjoy the made to order omelets and pancakes when visiting the Embassy suites!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Matthew L, Front Office Manager at Embassy Suites Hotel Boston Marlborough, responded to this review

Thank you for taking the time to review our hotel. We look forward to hosting our sports groups every year, and take great pride that you enjoyed your stay. We hope to see you again in the not too distant future. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Embassy Suites Hotel Boston Marlborough? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Boston Marlborough

Address: 123 Boston Post Road West, Marlborough, MA 01752
Phone Number:
Location: United States > Massachusetts > Marlborough
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Boston Marlborough 3.5*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz, Booking.com, Travelocity, Priceline, Cheap Tickets, Expedia, Despegar.com, Hotels.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Embassy Suites Hotel Boston Marlborough reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Marlborough
Marlborough Embassy Suites

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
View from room (4)
Viewed
Pool/beach area (4)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (1)
Viewed
Dining (4)
Viewed
Bathroom (3)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay