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All 9 Marlborough hotels

BEST WESTERN Royal Plaza Hotel & Trade Center

3.0 of 5 Hotel   |   181 Boston Post Road West, Marlborough, MA 01752
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42%
Ranked #6 of 9 hotels in Marlborough
A recent review
3 of 5 stars reviewed yesterday
Shlopsky Windsor, Canada
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242 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • English first
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English first
Windsor, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here on our way through Mass. in late July. It was easy to access from the 495. We've stayed at many Best Western Hotels across USA and Canada and this was one of the most expensive ones we've been at and certainly not one of the best. The front desk staff were less than attentive and our room... More

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ontario
1 review
4 of 5 stars Reviewed 2 days ago NEW

I just wrapped up a ten day stay here at the Best Western Royal Plaza, my son was in town for a hockey camp followed up by a hockey tournament and have no real complaints. I will say that the hotel could use some modernization, however, rooms and sheets were clean, bed was comfortable and staff was friendly and helpful... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

best location, friendsly asian staff at front desk. updated interiors, clean bed sheets and bathroom. GOod breakfast, Nice pool and facilitites, shopping , dining area experience I would definitely recommend Best western in bryce canyon in utah

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Boston, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

First time I've ever stayed at a Best Western. The location is in need of major renovations and improvements. I was greatly disappointed with the accommodations and uncleanliness of the hotel overall.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

I’m sorry you were disappointed with your stay. Our staff works very hard to keep our rooms and premises spotless. If this is not the case, we ask that you speak with the front desk and they will be happy to look into it for you. Stay tuned for future renovations! Sincerely, Rick Skinner General Manager More

Springfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We would just like to say Thank You so much for all of your help for our very last minute event that we put together this past week! The staff was extremely helpful in the organization piece of things and our server, April was absolutely outstanding! She helped us so much in a very professional manner and we greatly appreciate... More

Was this review helpful? Yes 1
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Music to my ears! I’m thrilled everything went so well and I’ll be sure to pass the compliment on to my very deserving staff. Thank you for sharing and we look forward to your next stay! Best wishes, Rick Skinner General Manager More

New Brunswick, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came here for one night as we were going to Six Flags before heading to a hockey camp and tournament for the rest of the week. Staff was very friendly, clean rooms, good breakfast, etc. Would come back!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

I’m thrilled you had such a great stay! Good move on making a stop at Six Flags before the tournament. It’s one of many fun attractions we have in the area. Thank you for your comments and we look forward to your next visit! Warm regards, Rick Skinner General Manager More

Trenton, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Great choice. Was very clean, staff was helpful. Breakfast was wonderful. Had to change rooms 2 times because of broken air conditioners, but we were moved very fast and it was no problem. Would difinately stay here again.

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

I’m sorry you had trouble with your air conditioners, but glad we were able to accommodate you and make your stay special. Come back soon! Rick Skinner General Manager More

Vermont, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel, especially if you're traveling with pets. They treat your pets like family and have the best pet policy of any hotel that I've stayed at. The accommodations are up to date and comfortable, and the rooms are very clean and in good working order. The staff, from the front desk to housekeeping are efficient, kind... More

Review collected in partnership with Best Western

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

To us, pets are family and no one should have to be left behind on your family vacation. I’m thrilled you enjoyed your stay and look forward to your family’s next visit! Sincerely, Rick Skinner General Manager More

Park Ridge, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I found this Best Western to be clean with a helpful staff. The hot breakfast included with the price of the room was great and the price was better than the other hotels in the area. I would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Glad to hear it! We’re confident you won’t find a better bang for your buck. See you next time! Rick Skinner General Manager More

Hunt Valley, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

what a great choice to stay here! Not only do they offer veteran discounts and free breakfast and wifi but the staff was extremely pleasant, the hotel was clean, the beds were very comfortable, and the hotel was very quiet!!! I would recommend this hotel to anyone!!!!

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Wow, thank you for your glowing review! I’m thrilled you had such an amazing experience. Come back when you’re ready for more! Many thanks, Rick Skinner General Manager More

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Additional Information about BEST WESTERN Royal Plaza Hotel & Trade Center

Address: 181 Boston Post Road West, Marlborough, MA 01752
Phone Number:
Location: United States > Massachusetts > Marlborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Royal Plaza Hotel & Trade Center 3*
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Also Known As:
Best Western Royal Plaza Hotel And Trade Center
Best Western Royal Plaza Hotel & Trade Marlborough
Marlborough Best Western
Best Western Marlborough

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
431

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