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BEST WESTERN Royal Plaza Hotel & Trade Center

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181 Boston Post Road West, Marlborough, MA 01752
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BEST WESTERN Royal Plaza Hotel & Trade Center
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BEST WESTERN Royal Plaza Hotel & Trade Center
BEST WESTERN Royal Plaza Hotel & Trade Center
BEST WESTERN Royal Plaza Hotel & Trade Center
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340 reviews from our community

Traveler rating
    84
    83
    80
    55
    38
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74
34
19
149
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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rumford, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel serves as a perfect spot for our annual track and field clinic each year. The conference rooms are spacious enough for multiple speakers and coaches to be spread out and even demonstrate certain track and field evens, as well as a hallway for the vendors. The lobby is perfect for our coaches social and breakfast the next morning... More 

Review collected in partnership with Best Western

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Coventry, CT, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The Best Western was our oasis in the first snow of spring and standing on your feet for 10 hours a day at an arts and crafts fair. Fabulous breakfast, clean, comfortable bed and room. Staff was friendly and courteous. A good value for the money.

Review collected in partnership with Best Western

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Marlborough, MA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Superior hotel for reasonable cost--staff quite friendly and helpful. The room and hotel overall was clean and quite comfortable. The restaurant staff was accommodating, efficient and the selections sufficient.

Review collected in partnership with Best Western

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The bar and grille was not worth a penny. The wait staff was horrible as well as the manager who swore under his breath as well as rolled his eyes several times. The ice cream had chunks and the cheese cake tasted gross.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Framingham, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I organize and supervise 10 - 12 conferences each year. I have found that the Best Western Royal Plaza stands well above average for the Boston area. They have improved their wi-fi significantly and their ability to adjust to last minute changes is outstanding. Conference rooms are clean, appropriately sized, and easily configured for the differing group sizes. Of special... More 

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Senior Contributor
38 reviews 38 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for two nights with family for a soccer tournament. Staff were all very friendly and helpful that is where the good experience ends. The hotel rooms are average at best and are in dire need of a deep and thorough cleaning. Signs of wear on the furniture and dust and debris behind every corner. The food... More 

Was this review helpful? Yes 1
West Greenwich, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is a great spot in Marlborough. I stay at the Holiday Inn up the street sometimes but I think when coming to MBO I am going to make Best Western my GO TO spot! The breakfast is better. The bar is MUCH nicer with a better selection.

Review collected in partnership with Best Western

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Staten Island, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Quick check in ,excellent breakfast service. Bed very comfortable. Staff always very pleasant and attend to needs in timely fashion .Convenient location to all. Been there a number of times Would stay there again

Review collected in partnership with Best Western

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel is run down, the beds were terrible, more like a No Tell Motel than a hotel. I would NEVER stay there again. The bed was un sellable, maybe it cost them $10, the comforter was some cheap polyester crap, horrible. The bathroom fixtures looked like them came out of a gas station in the desert

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Wilmington, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

The staff could not be nicer and more accommodating at this hotel. We were there with a very large group for a hockey tournament and we received appropriate attention when and where needed. Lounge and restaurant staff were absolutely wonderful. Security was friendly and accepting of the fact that there are dozens of kids going back and forth from pool... More 

Review collected in partnership with Best Western

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