We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Marlborough hotels

BEST WESTERN Royal Plaza Hotel & Trade Center

3.0 of 5 Hotel   |   181 Boston Post Road West, Marlborough, MA 01752
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
Save Saved
You added BEST WESTERN Royal Plaza Hotel & Trade Center to your Saves list
BEST WESTERN Royal Plaza Hotel & Trade Center
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
43%
Ranked #5 of 9 Hotels in Marlborough
A recent review
3 of 5 stars reviewed 4 days ago
Denise H United States
Write a Review

266 reviews from our community

Traveler rating
    57
    58
    67
    52
    32
See reviews for
64
26
15
112
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

My overall experience at the hotel was average. The hotel stay was definitely over priced for the services received. There was food advertised on the menu which the chef could not cook. The room was okay in cleanliness, but there was a slight odor which got stronger as time went by. The furniture was damaged, and there was not a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Tucson Az, United States
1 review
5 of 5 stars Reviewed 1 week ago

The restarant had good food at a decent price and was open pretty late. The brackfast was very good. I only got to eat it one day but it said that items change daily which would be nice if I was going to stay more then one night. All the ways I rate the room were good. The TV in... More

Review collected in partnership with Best Western

Was this review helpful? Yes
New York City, New York
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay here once a year for a conference, and the staff is friendly and outgoing, the rooms are clean and livable. I requested a microwave and a refrigerator, and they brought them, and they were very useful and appreciated. This hotel has 2 restaurants and they are OK, but sometimes when busy the service takes a while to order... More

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Thank you for being a loyal guest! Your return visits are the highest form of compliment. We have updates planned for the near future, so stay tuned! See you next time, Rick Skinner General Manager More

Jackson NJ, United States
1 review
5 of 5 stars Reviewed 1 week ago

Reception staff was excellent, décor of lobby and rooms was nice. Breakfast was high quality with full variety of choices. Coffee was hot and fresh. I had a group of 19 other friends and family. The age group being from 19-73. All of us had something of their choice in breakfast and all of us had a nice time in... More

Review collected in partnership with Best Western

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

I’m thrilled we were able to please your large group! Taking care of each individual is our top priority. Thank you for sharing and we hope to see you again! Sincerely, Rick Skinner General Manager More

Leicester, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Best breakfast by far I have ever had in a Best Western & i have stayed in quite a lot. All the staff were nice & the bedroom was clean,quiet & the wif worked well.Lots of parking spaces & hotel is set back from the road.

Was this review helpful? Yes 1
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

We’re honored to have the title of “Best Breakfast”. No stay’s complete without a delicious hot meal to start off your day. Thank you for taking the time to leave your feedback! Many thanks, Rick Skinner General Manager More

Dayton, Ohio
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Other than having problems getting my internet to work (free) I had a good stay. I went thru another site for booking and saved a bunch of money over the regular rate. The rooms are a little dated, but all in all it was a good stay. Great central spot if you are covering the area around here that I... More

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

I’m sorry you had trouble with the internet, but happy you enjoyed your overall stay. Next time, don’t hesitate to speak with the front desk and they’ll be happy to check on the connection for you. Come again soon! Rick Skinner General Manager More

Princeton, Indiana, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I arrived exhausted at 2:00 am to the Best Western Royal Plaza Hotel and was very pleased with customer service and attention to detail that made my stay so special. In particular were the desk clerks dealing with the intake of tour bus passengers and one special server in the breakfast area, Debby D - I have special dietary needs... More

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

I’m thrilled we were able to take such good care of you after an exhausting journey. I’ll be sure to pass your compliment on to Debby and the rest of the staff for their efforts. Thank you for making us your home away from home! Rick Skinner General Manager More

Rochester, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

i was only here for one night, but the staff was awesome. i was definitely blown away by this best western. it was very clean and the breakfast cold but good. my daughter loved the pool too. not much around in the area but shopping and resturants.

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Our staff is awesome. We work hard to wow you during your stay. I’m glad we were successful! See you next time! Rick Skinner General Manager More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

The staff was great! Exceeded expectations on every single request during a busy family wedding weekend (and we were just invited guests). Hotel has great facility - just needs update on the decor but the physical plant is spacious and clean. Pool and fitness center were excellent with great climate control (warm pool room, cool fitness room).

Review collected in partnership with Best Western

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Exceeding expectations is what we do best! I’m thrilled we could take care of you during your wedding visit. Hope to see you again soon! Rick Skinner General Manager More

menifee ca, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The beds & staff were very friendly and helpful, 3rd time I've stayed at this hotel and each time it gets better. The Beds have improved greatly from the stay last year. The rooms are very quiet from outside noise

Review collected in partnership with Best Western

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

We pride ourselves in keeping our loyal guests happy. We appreciate your stays and the time you took to share your comments. Sincerely, Rick Skinner General Manager More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Royal Plaza Hotel & Trade Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Royal Plaza Hotel & Trade Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Royal Plaza Hotel & Trade Center

Address: 181 Boston Post Road West, Marlborough, MA 01752
Phone Number:
Location: United States > Massachusetts > Marlborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Royal Plaza Hotel & Trade Center 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Orbitz, Hotels.com, Tingo, getaroom.com, Otel and Venere so you can book your BEST WESTERN Royal Plaza Hotel & Trade Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Royal Plaza Hotel & Trade Marlborough
Best Western Royal Plaza Hotel And Trade Center
Marlborough Best Western
Best Western Marlborough

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
View from room (2)
Viewed
Dining (3)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
0:21
Videos (1)
Viewed
Hotel & grounds (6)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Marlborough with
any amenities