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BEST WESTERN Royal Plaza Hotel & Trade Center

3.0 of 5 181 Boston Post Road West, Marlborough, MA 01752
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BEST WESTERN Royal Plaza Hotel & Trade Center
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BEST WESTERN Royal Plaza Hotel & Trade Center
BEST WESTERN Royal Plaza Hotel & Trade Center
BEST WESTERN Royal Plaza Hotel & Trade Center
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331 reviews from our community

Traveler rating
    79
    82
    79
    55
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72
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wilmington, United States
1 review
4 of 5 stars NEW

The staff could not be nicer and more accommodating at this hotel. We were there with a very large group for a hockey tournament and we received appropriate attention when and where needed. Lounge and restaurant staff were absolutely wonderful. Security was friendly and accepting of the fact that there are dozens of kids going back and forth from pool... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
massachusetts
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at the best western with the rest of my son's hockey team. The staff is very rude and seem bothered to help you. My room smelled horrible, like body odor. Almost our entire team was covered in a rash after swimming in the pool.We didn't have a mini fridge in our room even though there was one at... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Visited this location for a concert at the DCU. My friend and I were quite disappointed. The beds were uncomfortable and the room smelled terrible, like body odor. There were marks on the walls and the carpet was dirty. The counter tops were not clean with rings on them from cups. The rooms look very outdated and had limited outlets... More 

Was this review helpful? Yes 2
BARRINGTON
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel has all the amenities you could want and an extremely good restaurant and Bar. I used the bar to eat on the occasions' I have stayed there which is usually 3 times a year. The food is great especially the Salmon salad, The Ribs and their NY Strip Steak. The wait staff and bartenders are great people with... More 

Review collected in partnership with Best Western

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NH
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for the 2nd year in a row for a hockey tournament. Many teams stay at this hotel every year for different hockey tournaments. You would think that if the hotel is booking 50-60 rooms for one league, they would be prepared. To begin, the hotel needs major updating, very outdated. The breakfast food was horrible... More 

Was this review helpful? Yes 2
NH
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is the second time we have stayed here for a youth hockey tournament. Last year it was rather good, not great but good. This year was very disappointing. The point that sticks in my mind was the general rudeness of the staff, they basically made you feel that you were a bother, and that they rather you not be... More 

Was this review helpful? Yes 1
Milford, NH, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Loud heat and low TV but room was quiet from outside noises Lots of kids w/o parents in elevators due to hockey. Breakfast food was very good as it always is. We attend the trade show and love the close proximity to the function!

Review collected in partnership with Best Western

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Akureyri, Iceland
1 review
4 of 5 stars Reviewed January 21, 2015

Very nice hotel with excellent staff. Needs a bit of update on interior. Very good value for the money. It is a dog allowed hotel, lack of information on that when we booked. If I would have travelled with my son it would have been great trouble.

Review collected in partnership with Best Western

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rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Hi Gisli, thank you for sharing your review with us. I’m glad to hear you found our hotel to be a good value. I’m sorry that you were unaware that we are a dog-friendly location. We’ll look into how to make that more apparent on booking sites. Rick Skinner General Manager More 

Belmont, Massachusetts
2 reviews
5 of 5 stars Reviewed January 20, 2015

The Best Western hotel in Marlborough, Massachusetts is in close proximity to a trade center where booths can be rented to display to audiences interested in particular shared common interests like jewelry, knitting, textiles, fly fishing, fishing, and etc.

Review collected in partnership with Best Western

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Thank you for your review Jerome. I’m happy to hear that you found our location near the trade center convenient. Rick Skinner General Manager More 

Westbrook, Connecticut
Top Contributor
85 reviews 85 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 19, 2015

We stayed here this past weekend for the fly fishing expedition. The hotel is in a good location with surrounding restaurants around it (walking Distance). The trade show center is also right next door. The hotel is a bit dated, however it has a nice bar in the lobby and the rooms were clean and comfortable. I would stay here... More 

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Mike, thank you for taking the time to share your thoughts with us. I’m pleased to hear you found our hotel location convenient, our rooms clean and comfortable and that you enjoyed the bar. We look forward to serving you again in the future. Rick Skinner General Manager More 

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Additional Information about BEST WESTERN Royal Plaza Hotel & Trade Center

Address: 181 Boston Post Road West, Marlborough, MA 01752
Phone Number:
Location: United States > Massachusetts > Marlborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Royal Plaza Hotel & Trade Center 3*
Number of rooms: 431
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Also Known As:
Best Western Royal Plaza Hotel & Trade Marlborough
Best Western Royal Plaza Hotel And Trade Center
Marlborough Best Western
Best Western Marlborough

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