Dear Guest, Thanks so much for the review of your recent stay at our hotel. We appreciate your feedback and are glad to hear that you enjoyed your stay with the hockey team! Thanks for letting us know you thought our breakfast, security and customer service were excellent! We hope that you will stay with us again soon. Sincerely, Rick... More

Dear Guest, Thanks for leaving us a review of your recent stay on TripAdvisor! We’re glad you were pleased with your experience at our hotel and hope you will stay with us again the next time you are in our area. Sincerely, Rick Skinner General Manager More

Dear Guest, Thank you for staying with us at the Best Western Royal Plaza Hotel and Trade Center. We're glad that you found our hotel clean and quiet. We are always trying to make improvements at our hotel so your feedback is appreciated. We look forward to having you stay with us again for your next trip. Sincerely, Rick Skinner... More

Dear Guest, Thanks for your review. We are sad to hear about your unsatisfactory stay. We have noted your feedback and have shared your experience with our staff as we are always striving to provide the best guest service. If anything was not resolved from your stay please let us know at jkerrigan@rplazahotels.com. Sincerely, Rick Skinner General Manager More

Dear Guest, Thank you for staying with us at the Best Western Royal Plaza Hotel and Trade Center. We're pleased that you found our location convenient and that our staff was friendly and helpful. We made a note of your suggestion to add more tables in the eating area and to improve the decor of the interior. We’re glad you... More

Dear Guest, Thanks for your review. We are glad our staff was accommodating in finding you a suitable replacement room and were helpful. We are always making improvements to our hotel layout and features but want to ensure our staff is helpful and friendly which you said you experienced. We have noted your feedback and appreciate you staying with us.... More

Dear Guest, Thanks for telling us about your stay. We’re glad you found our breakfast hot and plentiful, that our staff was friendly and our rooms clean and comfortable. We strive for the service you receive to be the best. It sounds like you experienced that, which makes us happy and hopefully made for a great stay. We will take... More

Dear NEScenicTraveler, We greatly appreciate your review of your recent stay with us! It makes us very happy to hear your praise for our hotel and its amenities/staff. We also appreciate your feedback regarding areas of improvement as we are always striving to improve our guests’ experience. I will take this feedback to our staff. We hope that you will... More

We are glad to hear you had an excellent stay! I will be contacting you via email. Thanks for staying with us and we hope to have you again soon. Thanks, Rick Skinner General Manager More