It's rather cheap and provides good value for the money.
Air conditioner in the room was noisy, but otherwise the room was OK and clean.
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- Marlborough Best Western
- Best Western Marlborough

It's rather cheap and provides good value for the money.
Air conditioner in the room was noisy, but otherwise the room was OK and clean.
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Dear Guest,
I’m glad you found our hotel a good value for what you paid, and that your room was clean. We strive for every guest to have an enjoyable stay which it sounds like you had with us. Thanks for the review and I hope you’ll stay with us again the next trip you visit!
Sincerely,
Rick Skinner
General...
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Had been to hotel in past for company training and always thought it looked nice. This time here for local hockey tournament and several teams and families here for weekend and this review is for how well the hotel presented for THIS particular crowd.
I will say this...the hotel prepared well(did a great job), setting aside rooms on the first...
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Dear Guest,
Thanks so much for the review of your recent stay at our hotel. We appreciate your feedback and are glad to hear that you enjoyed your stay with the hockey team! Thanks for letting us know you thought our breakfast, security and customer service were excellent! We hope that you will stay with us again soon.
Sincerely,
Rick...
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Stayed here one snowing winter day. Room service is overpriced, but the hotel is comfortable and clean.
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Dear Guest,
Thanks for leaving us a review of your recent stay on TripAdvisor! We’re glad you were pleased with your experience at our hotel and hope you will stay with us again the next time you are in our area.
Sincerely,
Rick Skinner
General Manager
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I stayed only one night at this hotel in April 2011. This large hotel has great prices for the area and the overall stay was good. I was lucky to stay on a quiet time even on the eve of the Boston Marathon. The rooms are average, seemed to be mostly clean but the age is really stating to show....
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Dear Guest,
Thank you for staying with us at the Best Western Royal Plaza Hotel and Trade Center. We're glad that you found our hotel clean and quiet. We are always trying to make improvements at our hotel so your feedback is appreciated. We look forward to having you stay with us again for your next trip.
Sincerely,
Rick Skinner...
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I've stayed here quite a few times over the last few years when I'm in town visiting family. The last time I stayed there, the toilet had major problems which I noticed when I first entered the room. I called down to the desk and someone came up and gave me a plunger. Great. The shower had not been cleaned,...
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Dear Guest,
Thanks for your review. We are sad to hear about your unsatisfactory stay. We have noted your feedback and have shared your experience with our staff as we are always striving to provide the best guest service. If anything was not resolved from your stay please let us know at jkerrigan@rplazahotels.com.
Sincerely,
Rick Skinner
General Manager
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My partner and I spent four nights in this hotel as part of a tour of Boston and New England. The reviews that we had read prior to the trip had worried us and even the hotel's website wasn't particularly reassuring but as soon as we stepped into the hotel we were relieved. Admittedly this hotel is a little tired...
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Dear Guest,
Thank you for staying with us at the Best Western Royal Plaza Hotel and Trade Center. We're pleased that you found our location convenient and that our staff was friendly and helpful. We made a note of your suggestion to add more tables in the eating area and to improve the decor of the interior. We’re glad you...
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We stayed four nights at this HUGE hotel
Although on the fourth floor the HOTEL'S airconditioning was unbearably noisy
We got ourselves moved three times before a suitable room was found - the reception staff did not understand the layout of the hotel and just kept moving us on the same corridor
You need to be on the odd numbered...
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Dear Guest,
Thanks for your review. We are glad our staff was accommodating in finding you a suitable replacement room and were helpful. We are always making improvements to our hotel layout and features but want to ensure our staff is helpful and friendly which you said you experienced. We have noted your feedback and appreciate you staying with us....
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We also went as part of a tour and several of our party had problems with their rooms. Our room, altho on the fourth floor, was above the kitchen ventilation system and there was a constant drone from it, luckily as it was constant we got used to it. The room was clean and tidy, beds comfortable and were well...
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Dear Guest,
Thanks for telling us about your stay. We’re glad you found our breakfast hot and plentiful, that our staff was friendly and our rooms clean and comfortable. We strive for the service you receive to be the best. It sounds like you experienced that, which makes us happy and hopefully made for a great stay. We will take...
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I have just returned from a Travelsphere tour of Boston, New York & Washington that was mentioned in a previous review.
Having read that review I was deeply concerned about the flea pit that we might be going to and my husband and I decided we would be able to 'grin and bear it' for 2 nights....
What utter nonsense....
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Dear NEScenicTraveler,
We greatly appreciate your review of your recent stay with us! It makes us very happy to hear your praise for our hotel and its amenities/staff. We also appreciate your feedback regarding areas of improvement as we are always striving to improve our guests’ experience. I will take this feedback to our staff. We hope that you will...
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We has been an excellent stay, the hotel installations and staff are the best.
Jeff Kerrigan or christina, we are Mexicans on Saturday October 8 2011.
Could you please contact on my mail?
Muchisimas gracias
(bem@hycelco.com, romelix1@gmail.com).
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We are glad to hear you had an excellent stay! I will be contacting you via email. Thanks for staying with us and we hope to have you again soon.
Thanks,
Rick Skinner
General Manager
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