We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Royal Plaza Hotel & Trade Center

Hotel website
Hotel deals
181 Boston Post Road West, Marlborough, MA 01752
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
BEST WESTERN Royal Plaza Hotel & Trade Center
View Map
Add Photo Write a Review

421 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    107
    110
    98
    61
    45
See reviews for
93
38
19
199
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (421)
  • Mar-May only
    (93)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (65)
All months
Worcester, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

We hosted an event of over 750 people and staff and hotel accommodated our needs perfectly. Hotel staff were courteous and understanding with all our concerns. Maintenance was quick with repairs immediately.

Was this review helpful? Yes
Warwick, United States
2 of 5 stars Reviewed 4 days ago NEW

You have to wait before they come help you as they are too busy talking to each other instead when you check in or out. Waited 10 minutes to see if I could sit down at the bar/lounge as the sign asked you to wait, only to leave because no one came to actually do it and the place only... More 

Review collected in partnership with Best Western

Was this review helpful? Yes

Travelers are raving about these Marlborough hotels

Yonkers, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel appeared clean, but was very outdated. The staff did not look consistent throughout the building and overall uninterested in the guest. There is a mildew smell throughout the building and the accommodations are average at best.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sandy Hook, Connecticut
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel! Clean and functional. We stay here during hockey events and the staff handles it very well. They make sure the buffet breakfast is out and available to our kids that need to get to early games and have the patience of saints.

Was this review helpful? Yes
Secaucus, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

DONT STAY HERE...hotel smells, humid in the hallways, rooms are very old and small. beds are TERRIBLE..pull out couch had a stain on it...lobby was average sized...only decent thing was the restaurant/ bar and grill. the good thing was that the hotel wasn't in the middle of nowhere because there was a plaza right behind that had many popular food... More 

Was this review helpful? Yes
Ashburnham, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We spent two nights at this hotel for a dog show. The room had two double beds and a small fridge. It was spacious and everything worked. The bath and the bedroom were both clean. I think the only thing that brought the facility down a bit is that the decor is a bit dated. Just a bit. Staff were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Buffalo, NY
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed one night but our first impression of this hotel was WOW! The staff was pleasant and very efficient. Our room was spacious and comfortable. The décor, which was ultra modern, was not to my liking but it's a hotel not my home. Everything was clean and in good working order...that's all that matters. For the record, hotel... More 

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My dog club held a show here for the second time. The trade center manager and sales people were very easy to work with. The location is very convenient for attendees, close to Interstate 495 and with many amenities in the immediate area. The restrooms and the exhibit floor were very clean and kept that way all during the long... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family of 5 had a wonderful breakfast at Zachary's restaurant. Food & service was excellent. Especially our service waitress Debbie Diamond was attentive & pleasant. The hotel staff was also very helpful. The rooms were clean & very comfortable. We had a wonderful stay.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

My room was recently renovated and lovely. I must mention 2 staff members that go above and beyond every time I stay here. Debi Webb & F&B Manager Arthur. These two care about their customers. They are top shelf employess. I must also mention Stephanie & Sean in the Pub...great staff!

Was this review helpful? Yes
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

The staff is tremendous right? Thanks for the great comments about our staff and I’ll be sure they see your note. I’m glad you had a great stay and experience with us. Come back soon, Rick Skinner General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (11)
Viewed
View from room (2)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
0:21
Videos (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (7)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Marlborough
0.3 mi away
Hampton Inn Boston/Marlborough
0.3 mi away
Embassy Suites by Hilton Boston Marlborough
0.7 mi away
Courtyard by Marriott Boston Marlborough
Show Prices
Show Prices
Show Prices
1.0 mi away
Holiday Inn Hotel & Suites Marlboro
0.5 mi away
Extended Stay America - Boston - Marlborough
1.7 mi away
Quality Inn
Quality Inn
#7 of 9 in Marlborough
3.0 of 5 stars 49 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay